Yuma Water Department, AZ: Bill Pay, Phone, Hours and Address
Use official City of Yuma resources to pay your water bill online through myUMA, use Quick Pay, pay by phone, mail a utility payment, enroll in paperless billing, sign up for AutoPay or Pay by Text, request water service, discontinue service, contact Customer Service, and report water leaks or after-hours utility emergencies.
If you are searching for Yuma Water Department, most billing questions are handled through the City of Yuma utility billing and Customer Service resources. Customers usually need to pay online, use Quick Pay, register for myUMA, set up AutoPay, use Pay by Text, call Water Billing, mail payment, start water service, turn off water service, or report a water leak.
💳 Best official route: Pay through City of Yuma myUMA
Online: use the official City of Yuma Pay Your Utility Bill page and open myUMA / Invoice Cloud.
Quick Pay: use your account statement and account number. No full registration is required for a quick payment.
Phone payment: call 928-373-4999.
Customer Service: for utility billing help, start/discontinue water service, or account setup, call 928-373-5076.
Yuma Water Department Quick Facts Before You Pay
The official City of Yuma utility bill page says myUMA allows customers to manage the City of Yuma utility account online, pay bills, check balances, make one-time and automatic payments, enroll in paperless billing, pay by text, and use Apple Pay or Google Pay.
The Utilities Department page lists Water Billing & Payments at 928-373-4999, Customer Services at 928-373-5076, and After Hours Emergencies at 928-783-7601. The Utilities Department location is Thomas F. Allt Utilities Complex, 270 W. 13th St, Yuma, AZ 85364.
What This Yuma Water Department Guide Covers
How to Pay Yuma AZ Water Bill Online
The safest online payment path is to start from the official City of Yuma Pay Your Utility Bill page. That page links to myUMA, the City’s online utility account and payment portal powered by Invoice Cloud.
Open the official City payment page
Start from the official City of Yuma Pay Your Utility Bill page.
Choose myUMA
Click the official myUMA / Invoice Cloud utility portal.
Use Quick Pay or register
Use Quick Pay if you only need to make a payment with your account statement. Register if you want account management, AutoPay, paperless billing, stored payment methods or past bill review.
Review account details
Match the account number, customer name, service address and balance before submitting payment.
Save payment confirmation
Keep your confirmation number, payment date, amount and account details until the payment appears correctly on your City account.
Yuma Utility Bill Quick Pay Without Full Registration
The City’s utility bill page says Quick Pay lets customers use their account statement to make a payment without a full registration process. You simply need the account number available when logging into the utility billing payment process.
Keep these ready before using Quick Pay
- City of Yuma utility account number.
- Current account statement.
- Service address for verification.
- Amount due.
- Payment method.
- Email or phone number if the portal asks for receipt details.
- Confirmation number after payment.
Quick Pay
Best when you only need to pay quickly and already have your current utility account statement.
No full registrationRegistered myUMA
Best for AutoPay, paperless billing, stored payments, Pay by Text and bill history.
Account toolsYuma AutoPay, Paperless Billing, Pay by Text and Mobile Wallet Options
The official City page says Invoice Cloud allows customers to schedule one-time and automatic payments, securely store payment information, review up to 24 months of past bills as they become available, enroll in paperless billing, pay by text, and use Apple Pay or Google Pay.
myUMA account tools can help you:
- Make one-time utility payments.
- Schedule automatic payments.
- Enroll in paperless billing.
- Pay by text.
- Use Apple Pay or Google Pay where available.
- Store payment information securely for future payments.
- Review past bills when available in the portal.
Register your myUMA account
Use the official Pay Your Utility Bill page and follow the account registration help links.
Add payment method carefully
Use the official customer portal instructions to add a payment method. Confirm the card or bank account belongs to you and is valid.
Turn on only the features you need
AutoPay is useful for avoiding missed due dates. Paperless billing is useful if you want email access instead of paper mail. Pay by Text is useful for quick reminders and payment handling.
Pay Yuma Water Bill by Phone or Mail
The official City of Yuma utility bill page lists phone payment and mail payment options. Use phone payment when you need a faster remote option and mail payment only when you can send payment early enough.
City of Yuma
One City Plaza
Yuma, AZ 85364
Customers who want to pay without logging into the website.
Routine payments sent well before the due date.
Keep account statement ready
Before calling or mailing, keep your account number, customer name and service address ready.
Call the official phone-pay number
Call 928-373-4999 for phone payment.
Mail early if using check or money order
Mail your payment to City of Yuma, One City Plaza, Yuma, AZ 85364. Include the bill stub or clearly write the account number.
City of Yuma Customer Service Phone, Hours and Address
The Customer Service Division manages the City of Yuma’s utility billing services. The City says staff can help customers make a utility payment, start or discontinue water services, and set up a new online utility payment account.
Yuma City Hall, first floor
One City Plaza
Yuma, AZ 85364-1436
Monday–Thursday: 7:00 a.m.–5:00 p.m.
Every other Friday: 7:00 a.m.–5:00 p.m.
Utility billing help, account setup, start/discontinue service and online account questions.
Yuma Utilities Department Contact, Address and Hours
The Utilities Department plans, builds, operates and maintains the City of Yuma’s water, wastewater, distribution and collection infrastructure. It is not only a billing office; it also handles water and wastewater operations, distribution, collection, treatment and emergency response.
Thomas F. Allt Utilities Complex
270 W. 13th St
Yuma, AZ 85364
Monday–Friday
7:00 a.m.–4:00 p.m.
Closed on designated City holidays
Request Water Service or Turn Off Water Service in Yuma
The City website includes official links for requesting water service, turning off water service, turning on seasonal water service, and updating City services account information. These tasks should be handled through the official City resources or Customer Service.
Prepare before starting water service
- Service address.
- Customer name.
- Move-in or requested start date.
- Phone number and email address.
- Mailing address if different from service address.
- Valid identification if requested.
- Lease, closing document or proof of occupancy if requested.
- Payment method for any required setup charges or deposit if applicable.
Open the official water service request page
Use the official My Utility Bill service directory or the City navigation links for Request Water Service.
Contact Customer Service if unsure
Call 928-373-5076 if you do not know which form to use or if you are moving soon.
Do not assume service stops automatically
If you are moving out, use the official Turn Off Water Service process or contact Customer Service so billing does not continue in your name.
Yuma Water Leaks, Line Breaks and After-Hours Emergencies
The official Utilities Department says employees are on call 24 hours a day to repair line breaks or leaks. If you see a leak in the street, alley or parkway, call the Utilities Department during normal hours. After hours, call the emergency number.
When reporting a water leak, give:
- Exact street address or nearest cross street.
- Whether water is in the street, alley, parkway, meter box, yard or building.
- Whether water is actively flowing.
- Any traffic, sidewalk, electrical or safety hazard.
- Your name and callback number.
- Photo only if safe and useful.
Yuma Water and Wastewater Rate Notes
The City Utilities page says Yuma City Council approved utility rate adjustments in 2024 to help meet growing demand and maintain critical infrastructure. The page notes a 3.5% annual increase for water and wastewater services over five years, a $1 Automated Metering Infrastructure fee to support meter upgrades, and a temporary surcharge for the Water Resource Trust Fund.
When reviewing a high Yuma utility bill, check:
- Water usage compared with previous months.
- Wastewater charges.
- Solid waste charges.
- AMI fee or temporary surcharge.
- Past balance or late charges.
- Seasonal irrigation or outdoor water use.
- Running toilet, hidden leak or irrigation valve issue.
City of Yuma Water Bill Payment Options Compared
Choose the payment option based on urgency. Online myUMA is best for full account management. Quick Pay is best for a simple one-time payment. Phone payment is useful when you do not want to log in. Mail should be used only when payment can arrive early.
| Payment / contact option | How it works | Best for | Important note |
|---|---|---|---|
| myUMA online portal | Use official Invoice Cloud portal. | Viewing bills, paying online, paperless billing, AutoPay and account management. | Start from YumaAZ.gov to avoid wrong portals. |
| Quick Pay | Pay with account statement and account number. | Fast one-time payment without full registration. | Confirm account details before submitting. |
| Pay by phone | Call 928-373-4999. | Remote payment without website login. | Save confirmation number. |
| Mail payment | Mail payment to City of Yuma, One City Plaza. | Routine payments sent early. | Not best for urgent or past-due accounts. |
| Customer Service counter | Visit City Hall first floor. | Payment help, service start/stop and account setup. | Check Friday schedule and City holidays. |
| Walmart / Del Sol Market | City page says customers can pay in person at Walmart and Del Sol Market. | In-person payment outside City portal. | Confirm posting time and receipt details. |
Official Yuma Water Department Links and Resources
Use these official links first. They help avoid fake payment pages, wrong Arizona water providers, third-party bill-payment confusion and old contact information.
💳 Pay Your Utility Bill
Official City page for myUMA, Quick Pay, mail payment, phone payment, paperless billing, AutoPay and Pay by Text help.
Open Pay Utility Bill✅ myUMA Portal
Official Invoice Cloud portal for City of Yuma utility bill payment and account management.
Open myUMA🚰 Utilities Department
Official page for Utilities address, Water Billing phone, Customer Services, emergency number and leak reporting.
Open Utilities👥 Customer Service
Official Customer Service page for utility billing, water service start/stop and online account setup help.
Open Customer Service☎️ Utilities Contact
Official Utilities contact page with location, mailing address, director and hours.
Open Utilities Contact📘 Utilities Division Info
Official City page explaining water, wastewater, distribution and collection services.
Open Utility InfoYuma City Hall / Customer Service Map and Address
For utility billing customer service, the City lists Customer Service at Yuma City Hall, One City Plaza, Yuma, AZ 85364-1436. The Customer Service counter is on the first floor.
Yuma City Hall Customer Service
One City Plaza, Yuma, Arizona 85364.
Yuma Utilities Department Map and Address
The Utilities Department is listed at Thomas F. Allt Utilities Complex, 270 W. 13th St, Yuma, AZ 85364. Use this for department reference, but call first if your issue is billing, payment or service-start related.
Thomas F. Allt Utilities Complex
270 W. 13th Street, Yuma, Arizona 85364.
Yuma Water Department Phone, Hours and Address Contacts
Use this quick table when you need to pay, call, mail payment, start service, stop service, report a leak, contact Customer Service or find the correct official portal.
| Need | Official detail | Best action |
|---|---|---|
| Water Billing & Payments | 928-373-4999 | Call for utility payment and water billing payment questions. |
| Customer Service | 928-373-5076 | Use for utility billing service help, start/discontinue water service and online account setup. |
| Customer Service email | customerservices@yumaaz.gov | Use for non-urgent written customer service questions. |
| City Hall / Customer Service | One City Plaza, Yuma, AZ 85364-1436 | Use for in-person customer service and utility billing counter help. |
| Utilities Department | 270 W. 13th St, Yuma, AZ 85364; 928-373-4600 | Use for utility operations, leak reporting and department routing. |
| After-hours emergencies | 928-783-7601 | Use for after-hours water or wastewater emergencies. |
| Mail payment | City of Yuma, One City Plaza, Yuma, AZ 85364 | Mail routine payments early with account details. |
FAQs About Yuma Water Department Bill Pay
How do I pay my City of Yuma water bill online?
Use the official City of Yuma Pay Your Utility Bill page and open myUMA / Invoice Cloud. The portal supports online payment, account management, paperless billing, AutoPay and Quick Pay.
What is the City of Yuma water bill phone payment number?
The City lists phone payment at 928-373-4999.
What is the Yuma Customer Service phone number for utility billing?
The Customer Service phone number for utility billing help is 928-373-5076.
Where do I mail my Yuma utility payment?
Mail payment to City of Yuma, One City Plaza, Yuma, AZ 85364. Include your bill stub or account number.
Where is Yuma Customer Service located?
Customer Service is located inside Yuma City Hall on the first floor at One City Plaza, Yuma, AZ 85364-1436.
What are Yuma Customer Service hours?
The Customer Service page lists hours as Monday through Thursday, 7:00 a.m. to 5:00 p.m., and every other Friday, 7:00 a.m. to 5:00 p.m.
What is the Yuma Utilities Department phone number?
The Utilities Department phone number is 928-373-4600.
What are Yuma Utilities Department hours?
The Utilities Department page lists hours as Monday through Friday, 7:00 a.m. to 4:00 p.m., closed on designated City holidays.
Who do I call for a water leak in Yuma?
If you see a leak in the street, alley or parkway, call 928-373-4600. After hours, call 928-783-7601.
Can I start or discontinue water service with Yuma Customer Service?
Yes. The Customer Service page says staff can help customers make utility payments and start or discontinue water services. Call 928-373-5076 if you need help.
Best Way to Pay Yuma Water Department Bill in 2026
The best path is simple: start from the official City of Yuma Pay Your Utility Bill page and use myUMA / Invoice Cloud for online payment, Quick Pay, AutoPay, paperless billing or Pay by Text.
For phone payment, call 928-373-4999. For utility billing service help, online account setup, starting water service or discontinuing service, call Customer Service at 928-373-5076. For leaks in the street, alley or parkway, call 928-373-4600, or 928-783-7601 after hours.
Important Notice: This article is an independent informational guide and is not the City of Yuma, Yuma Utilities Department, City of Yuma Customer Service, Invoice Cloud, myUMA, or an official payment processor. Payment links, phone numbers, office hours, service procedures, utility rates, fees, emergency contacts and account rules can change. Always verify urgent billing, payment, service or water-related matters directly with the City of Yuma.