Greenville Water Department, SC: Bill Pay, Phone and Address
Use official Greenville Water resources to pay your water bill online, by phone, Auto-Pay, mail or customer portal. Find the correct Customer Service phone number, Broad Street office address, mailing address, hours, emergency leak reporting, start/stop/move service and practical payment help.
If you are searching for greenville water department, choose the task closest to what you need. Most users want to pay online, use Pay Now, call customer service, pay by phone, set up Auto-Pay, start or stop service, report a water outage, report a leak, check rates, or get financial assistance.
Choose one option. The official action card below updates for online payment, phone payment, customer service, office visit, mail, Auto-Pay, start/stop/move service, emergency reporting, rates and assistance.
💳 Pay online — use Greenville Water official payment portal
Use this for: paying your Greenville Water bill online.
Best route: start from greenvillewater.com or the official payments.greenvillewater.com portal.
Keep ready: account number, service address, bill amount and payment method.
Greenville Water Quick Facts Before You Pay
Greenville Water lists its physical office at 407 W Broad St., Greenville, SC 29601 and mailing address at P.O. Box 687, Greenville, SC 29602. The official phone number is 864-241-6000.
Greenville Water hours are Monday through Friday, 8:00 AM to 5:00 PM. For leaks, line ruptures, loss of service or other water emergencies, Greenville Water says to call 864-241-6000 during business hours and the same number after hours/holidays for after-hours answering service.
What This Greenville Water Department Guide Covers
How to Pay Greenville Water Bill Online
The safest online route is to start from the official Greenville Water website, the Ways To Pay page, or the official payment portal at payments.greenvillewater.com. This avoids unrelated Greenville water utilities in other states and third-party payment confusion.
Open the official Ways To Pay page
Start from Greenville Water’s official Ways To Pay page.
Open the payment portal
Use the official Greenville Water payment portal.
Enter account details carefully
Use the exact account number and service address from your Greenville Water bill.
Review payment method
Greenville Water payment system information says phone payment supports credit card, debit card and eCheck; online payment options may also show available methods before checkout.
Save confirmation
Save confirmation number, date, amount and payment method until your account clearly shows paid.
Greenville Water Bill Phone Payment Number
Greenville Water’s customer service payment information lists phone payment at 864-241-6000 and says this option is available 24/7. This is useful if you do not want to use the online portal or need automated balance/payment access.
Before calling to pay by phone, keep this ready
- Your Greenville Water bill.
- Account number.
- Service address.
- Current amount due.
- Credit card, debit card or eCheck information.
- A place to write confirmation number.
Greenville Water Phone Number, Address and Hours
Use Greenville Water Customer Service for billing questions, payment help, account problems, start/stop/move service, water outage information and emergency guidance.
407 W Broad St.
Greenville, SC 29601
P.O. Box 687
Greenville, SC 29602
Monday–Friday
8:00 AM to 5:00 PM
864-241-6000
Same number after hours/holidays
Billing and Account Help
Call 864-241-6000 for payment, billing, account, rates, service and portal questions.
Customer ServiceWater Emergency
Call 864-241-6000 for leak, line rupture, loss of service or other water emergency.
Emergency helpGreenville Water Bill Payment Options Compared
Greenville Water lists several ways to pay, including electronic bill pay, 24/7 phone payment, credit card recurring setup, cash locations, money order and cashier’s check. The best option depends on urgency and whether you want one-time payment or recurring payment.
| Payment option | How it works | Best for | Practical warning |
|---|---|---|---|
| Online payment | Use the official payment portal. | Fast self-service payment. | Use greenvillewater.com or payments.greenvillewater.com only. |
| Phone payment | Call 864-241-6000. | 24/7 automated payment access. | Save confirmation number before ending call. |
| Auto-Pay | Set up recurring payment through Greenville Water resources. | Avoiding missed monthly bills. | Keep paying normally until Auto-Pay is confirmed active. |
| Paperless billing | Use paperless billing from Greenville Water account resources. | Email/online account management. | Keep email updated to avoid missing bills. |
| Mail payment | Mail payment to P.O. Box 687, Greenville, SC 29602. | Non-urgent check or money order payment. | Avoid mail when the due date is close. |
| Office / drive-thru | Visit 407 W Broad St. during business hours. | Direct support and local payment help. | Check parking deck and drive-thru height restrictions if relevant. |
Greenville Water Office, Drive-Thru and Mail Payment
Greenville Water lists its physical address at 407 W Broad St., Greenville, SC 29601 and mailing address at P.O. Box 687, Greenville, SC 29602. The official site also notes parking deck clearance and drive-thru height restrictions.
407 W Broad St.
Greenville, SC 29601
P.O. Box 687
Greenville, SC 29602
Monday–Friday
8:00 AM–5:00 PM
For mail payment, include account details
Include your bill stub or account number so the payment posts to the correct account.
For in-person help, visit during hours
Customer service hours are Monday through Friday, 8:00 AM to 5:00 PM.
For urgent payment, call after paying
If the account is late, call 864-241-6000 and ask how the payment will post.
Greenville Water Auto-Pay, Paperless Billing and Recurring Payment
Greenville Water’s site includes official links for Paperless Billing and Sign up for Auto-Pay. Recurring payment is helpful if you want to avoid missing due dates or prefer automatic account management.
Open Greenville Water Customer Service
Start from Greenville Water Customer Service.
Select Paperless Billing or Auto-Pay
Use the official Paperless Billing or Auto-Pay links shown by Greenville Water.
Confirm setup before relying on it
Keep paying manually until your account clearly confirms Auto-Pay is active.
Start, Stop or Move Greenville Water Service
Greenville Water has a dedicated Start/Stop/Move Service section for customers who are moving in, moving out or transferring service. Use official forms and do not submit private account information through unrelated websites.
Before starting or moving service, prepare this
- Service address.
- Customer name and contact details.
- Move-in, move-out or transfer date.
- Billing address if different.
- Account number if you already have service.
- Property owner/tenant details if requested.
- Best phone number and email.
Open the official service page
Choose the correct request
Use start service, stop service or move service based on your situation.
Call if timing is urgent
Call 864-241-6000 if service timing is close or you need confirmation.
Greenville Water Emergency, Leak, Line Rupture and Outage Help
Greenville Water says to report a leak, line rupture, loss of service or other water emergency by calling 864-241-6000. During normal business hours, this connects to Customer Service. Outside normal business hours or on holidays, the same number connects you with the after-hours answering service.
Before reporting a water emergency, prepare this
- Exact address or nearest cross street.
- Type of issue: leak, rupture, no water, low pressure or facility damage.
- Whether water is inside your property, outside, or in the street.
- Any safety issue like flooding, fast-moving water or road hazard.
- Best callback number.
- Photos only if safe to take.
Leak, line rupture, loss of service, water outage or water emergency.
Call same number for after-hours answering service.
Greenville Water says to contact them if you see damage to hydrants, meter boxes, tanks, pump stations or water pipes.
Greenville Water Rates, Fees and How to Read Your Bill
Greenville Water’s Ways To Pay page links to resources for reading your bill, checking water rates and understanding water-saving tips. These resources help if you are checking a high bill, new charge or confusing account line item.
Before calling about a high bill, check this
- Running toilets or silent leaks.
- Outdoor spigots or irrigation use.
- Water heater discharge or pressure valve issue.
- Recent pool filling, pressure washing or heavy outdoor use.
- Past-due balance or previous unpaid amount.
- Rate or fee changes on the official Water Rates page.
- Bill explanation from Greenville Water’s “How to Read My Bill” resource.
Open Ways To Pay and bill help
Use the official Ways To Pay and bill help page.
Check current rates
Open Greenville Water Rates for rate and fee information.
Call Customer Service if still unclear
Call 864-241-6000 with your account number and bill details.
Greenville Water Financial Assistance and Payment Difficulty Help
Greenville Water’s website includes a Financial Assistance link under Ways to Pay. If you cannot pay the full amount, review official assistance resources early instead of waiting until the bill becomes more difficult to manage.
Before asking for assistance, prepare this
- Greenville Water account number.
- Service address.
- Current balance.
- Past-due amount if any.
- Household information if an application asks for it.
- Proof of payment or income documents if required.
- Best phone number and email.
Official Greenville Water Links and Resources
Use these official Greenville Water resources first. They help avoid wrong providers, unrelated Greenville utilities in other states, unofficial bill-payment pages and outdated phone numbers.
💧 Greenville Water Home
Official Greenville Water website for customer service, water resources and bill payment links.
Open Greenville Water💳 Payment Portal
Official Greenville Water payment portal for online bill payment.
Open Payment Portal🧾 Ways To Pay
Official payment options page with phone payment, electronic bill pay, Auto-Pay and bill help.
Open Ways To Pay☎️ Contact Us
Official phone number, physical address, mailing address and hours.
Open Contact Us🏠 Start/Stop/Move
Official page for starting, stopping or moving Greenville Water service.
Open Service Page🚨 Water Emergency
Official guidance for leaks, line ruptures, outages and after-hours emergency contact.
Open Emergency PageGreenville Water Office Map
Greenville Water lists its physical office at 407 W Broad St., Greenville, SC 29601. Use this map for office visit, drive-thru planning and local customer service support.
Greenville Water Customer Service Office
Use this map for the official Greenville Water physical address.
Greenville Water Phone Number, Address, Hours and Help Table
Use this quick table when you need to pay, call, mail, visit, start service, report outage or ask about rates.
| Need | Official detail | Best action |
|---|---|---|
| Online bill pay | payments.greenvillewater.com | Use for official Greenville Water online payment. |
| Customer service / phone pay | 864-241-6000 | Use for billing help and 24/7 phone payment route. |
| Physical office | 407 W Broad St., Greenville, SC 29601 | Use for office, drive-thru and local customer service planning. |
| Mailing address | P.O. Box 687, Greenville, SC 29602 | Use for mailed payments and written correspondence. |
| Hours | Monday–Friday, 8:00 AM–5:00 PM | Call or visit during these hours for live help. |
| Emergency / outage | 864-241-6000 | Use for leak, line rupture, loss of service or water emergency. |
| Start/stop/move service | Start/Stop/Move Service | Use before move-in or move-out. |
| Rates | Water Rates | Use for rate and fee information. |
FAQs About Greenville Water Department Bill Pay
How do I pay my Greenville Water bill online?
Use the official Greenville Water payment portal at payments.greenvillewater.com or start from the official Greenville Water Ways To Pay page.
What is the Greenville Water phone number?
The main Greenville Water phone number is 864-241-6000.
Can I pay Greenville Water by phone?
Yes. Greenville Water lists phone payment at 864-241-6000, and the phone payment option is available 24/7.
Where is Greenville Water located?
Greenville Water’s physical address is 407 W Broad St., Greenville, SC 29601.
What is Greenville Water’s mailing address?
The official mailing address is P.O. Box 687, Greenville, SC 29602.
What are Greenville Water office hours?
Greenville Water lists hours as Monday through Friday, 8:00 AM to 5:00 PM.
Who do I call for a Greenville water leak or outage?
Call Greenville Water at 864-241-6000 for a leak, line rupture, loss of service or water emergency. The same number connects to after-hours answering service outside normal hours or on holidays.
Does Greenville Water offer Auto-Pay?
Yes. Greenville Water lists Sign up for Auto-Pay under its Ways to Pay resources.
How do I start or stop Greenville Water service?
Use the official Greenville Water Start/Stop/Move Service page or call 864-241-6000 for service timing questions.
Where can I check Greenville Water rates?
Use the official Greenville Water Rates page from the Customer Service section to review current rate and fee information.
Best Way to Pay Greenville Water Department Bill in 2026
The best path is simple: start from the official Greenville Water Ways To Pay page, use the Greenville Water payment portal, or call 864-241-6000 for billing, phone payment, customer service or emergency help.
For the focus keyword greenville water department, this guide covers the full user intent: online bill pay, phone payment, customer service phone number, office address, mailing address, hours, Auto-Pay, paperless billing, start/stop service, water emergencies, rates, financial assistance, official links, map and FAQs.
Important Notice: This article is an independent informational guide and is not Greenville Water, Paymentus or an official payment processor. Payment links, phone numbers, office hours, payment methods, assistance options, rates and emergency instructions can change. Always verify urgent or official matters directly with Greenville Water before acting.