Enterprise Water Department, AL: Bill Pay, Phone and Address
Use official City of Enterprise Water Department resources to pay your water bill online, by phone, or through the billing office. This guide also covers the official Self Service portal, Enterprise Water Works phone number, billing office address, service start/cancel help, high bill and meter re-read contacts, disconnection notice guidance, account setup requirements, map and FAQs.
If you are searching for enterprise water department, choose your exact need below. Most users want to pay online, pay by phone, call Water Works, start/cancel service, handle a disconnection notice, ask about a high bill, request meter re-read, change to email billing, or find official water forms.
Choose one option. The official action card below updates for online payment, phone payment, billing help, office visit, service start/cancel, disconnection notice, high bill/meter re-read, first bill, email billing and official City links.
💳 Pay online — use the official Enterprise Self Service portal
Use this for: paying your Enterprise Water Works bill online through the official Self Service portal.
Keep ready: Account ID and CID numbers from your current bill.
After payment: save confirmation, date, amount and account details.
Enterprise Water Department Quick Facts Before You Pay
Enterprise Water Works handles customer service for water, sewer, garbage and recycling services for residents and businesses in and around Enterprise. For billing and account questions, the Water Department phone number is 334-347-1211.
The official payment page says the City offers a secure way to pay water bills online or by phone. Online account setup requires the Account ID and CID numbers shown on the current bill.
What This Enterprise Water Department Guide Covers
How to Pay Enterprise Water Bill Online
The safest online payment route is the official City of Enterprise Self Service portal. The City FAQ says customers can set up an online account to make payments and view bills through selfserve.enterpriseal.gov.
To set up the account, you need the Account ID and CID numbers located on your current water bill. Keep your latest bill beside you before opening the portal.
Open the official Self Service portal
Go to selfserve.enterpriseal.gov.
Register or log in
If you are a new online user, create an account. If you already registered, log in with your existing credentials.
Enter Account ID and CID
Use the Account ID and CID exactly as printed on your current Enterprise Water Works bill.
Review account and amount
Check your account, service address, amount due and payment method before submitting.
Save payment proof
Save the confirmation number, amount, date and payment method until your account updates.
Enterprise Water Bill Phone Payment Number
The official City payment page lists phone payment at 334-216-7882. Use this number when you want to pay without logging into the web portal.
Before calling to pay, keep this ready
- Your Enterprise Water Works bill.
- Account ID and CID numbers if needed.
- Account holder name and service address.
- Payment method.
- A place to write down confirmation number.
Enterprise Water Department Phone Number and Account Help
For billing questions, account questions, service-related inquiries, opening or closing accounts, disputes, leaks or customer education, contact the Water Department / Enterprise Water Works customer service team.
Enterprise Water Works
501 S. Main Street
Enterprise, AL 36330
If you need Utility Bill assistance, the Self Service portal directs customers to call 334-347-1211 or email water@enterpriseal.gov.
Keep bill, Account ID, CID, service address and recent payment confirmation ready.
Enterprise Water Works Billing Office Address
The official contact page lists the billing office as Enterprise Water Works, 501 S. Main Street, Enterprise, Alabama 36330. This is the main location for billing-office help and in-person questions.
Visit City Hall
Use the billing office for account setup, billing questions, service questions, disputes and water bill support.
Direct helpBring Your Bill
Bring your water bill, Account ID, CID, ID if needed, and any payment or disconnection notice.
Faster supportStart or Cancel Enterprise Water Service
The City website includes a “Start or Cancel Residential Water Service” route and water forms for applications. For account changes, it is safest to begin from the official City page or call the Water Department.
Open the official service page
Start from the City’s official Start or Cancel Residential Water Service route when available.
Prepare account and ID details
For new or cancelled service, keep name, service address, move-in/move-out date and identity details ready.
Call if the page is unclear
Call the Water Department at 334-347-1211 for current requirements, cut-on fee, forms or service timing.
Ask about final bill
If cancelling service, ask when the final bill will generate and whether autopay will draft it.
Enterprise Water Forms, Applications and Cut-On Documents
The City Water Forms page provides official documents for water service needs. For mailed applications, the official page references Enterprise Water Works and required documents/cut-on fee.
Before submitting water forms
- Use only official City of Enterprise water forms.
- Include all required documents.
- Confirm the correct cut-on fee before mailing or visiting.
- Keep copies of submitted forms and payment proof.
- Call 334-347-1211 if you are unsure which form applies.
Enterprise Water Bill Cycle, First Bill and Email Billing
The official FAQ says the Enterprise Water Department has two billing cycles. Bills generate around the 11th or 26th of each month and are automatically mailed out.
The FAQ also says first bills take a minimum of 45 days to generate and depend on the billing cycle and the date service started.
Bills generate around the 11th or 26th of each month.
First bill may take at least 45 days, depending on start date and cycle.
Bills are automatically mailed, but customers with mail issues can ask about email billing.
Call 334-347-1211 to ask which billing cycle your account is on.
What to Do If You Receive an Enterprise Water Disconnection Notice
The official FAQ says customers receive a disconnection notice when they are two months past due and a third bill has been generated. Service may be cut off within a day or two after receiving the notice.
To avoid cut off, the FAQ says to contact the Water Department at 334-347-1211. A tag fee may apply. Once water is cut off, an additional fee may be charged, and the account must have a zero balance to be reconnected.
Call the Water Department immediately
Call 334-347-1211 as soon as you receive the notice.
Ask for the exact required balance
Confirm the full balance, tag fee, reconnect fee if applicable, and acceptable payment route.
Do not rely only on online payment
The Self Service portal says not to pay online if the account is disconnected. Contact the Water Department first.
Save every payment proof
Keep confirmation number, payment date, payment amount and staff instructions.
Enterprise Water Bill Higher Than Normal? Meter Re-Read and Leak Check
The City FAQ says bills are based on usage. If the bill is significantly higher than normal, customers can request a meter check.
If the meter read is off, customers are not charged. If the read is correct, the FAQ says a $15 service fee will be added to the utility bill. To schedule a meter read, call the Water Field Office at 334-348-2652 or 334-348-2639.
Check toilets, faucets, irrigation, outdoor spigots, water heater and wet ground.
Call 334-348-2652 or 334-348-2639 to schedule a meter read.
If the read is correct, a $15 service fee may be added to the utility bill.
If you find a leak, keep photos, plumber receipt, repair date and notes.
Enterprise Final Water Bill and Autopay Reminder
The official FAQ says Enterprise Water Works bills one month behind, and all customers will receive a final bill after service is discontinued. That final bill may take up to 30 days.
The FAQ also notes that the Water Department does not automatically draft a customer’s final bill if autopay is set up. So if you cancel service, watch for the final bill separately.
Before moving out or cancelling service
- Ask for the expected final bill timeline.
- Confirm your forwarding address or email billing option.
- Ask whether any deposit or balance will be applied.
- Do not assume autopay covers the final bill.
- Keep cancellation confirmation and final payment proof.
Enterprise Water Works Billing Office Address, Map and Directions
For in-person billing help, payment questions, account setup or service support, use the billing office address: Enterprise Water Works, 501 S. Main Street, Enterprise, AL 36330.
Enterprise Water Works Billing Office
501 S. Main Street, Enterprise, AL 36330. Call 334-347-1211 before visiting if your account is disconnected, past due, or you need special documents for service setup.
Enterprise Water Department Phone Numbers, Address and Payment Details
Use this table when you need to pay, call, visit, start/cancel service, handle a disconnection notice, ask about a high bill or request a meter re-read.
| Need | Official detail | Best action |
|---|---|---|
| Online bill payment | Self Service portal | Use Account ID and CID from your current bill. |
| Phone payment | 334-216-7882 | Use for phone payment if your account is not disconnected. |
| Water Department / billing | 334-347-1211 | Call for billing, account, service, disconnection and payment questions. |
| Email support | water@enterpriseal.gov | Use for non-urgent Utility Bill assistance where appropriate. |
| Billing office | 501 S. Main Street, Enterprise, AL 36330 | Visit for billing office support and account/service help. |
| High bill / meter re-read | 334-348-2652 or 334-348-2639 | Call Water Field Office to schedule meter read. |
| New or additional meter | 334-348-2652 or 334-348-2639 | Ask for quote and schedule; installation may take up to 10 business days. |
Official Enterprise Water Bill Links and Resources
Use these official resources first. They help avoid fake payment pages, outdated phone numbers, third-party bill-pay confusion and wrong service-start instructions.
💳 Self Service Portal
Official City of Enterprise online portal for utility bill payment and bill viewing.
Open Self Service💧 Water Department
Official Enterprise Water Department hub for customer service and water resources.
Open Water Department💰 Make a Payment
Official City page for water bill payment online or by phone.
Open Payment Page❓ Water FAQs
Official FAQ for billing cycle, first bill, disconnection notice, high bill and meter questions.
Open Water FAQs📄 Water Forms
Official forms for water service applications and related documents.
Open Water Forms☎️ Water Department
Call for billing, account, service, disconnection and payment questions.
Call 334-347-1211FAQs About Enterprise Water Department Bill Pay
How do I pay my Enterprise water bill online?
Use the official City of Enterprise Self Service portal at selfserve.enterpriseal.gov. You need the Account ID and CID numbers from your current bill.
What is the Enterprise Water Department phone number?
The Water Department / Enterprise Water Works billing phone number is 334-347-1211.
What is the Enterprise water bill phone payment number?
The City payment page lists phone payment at 334-216-7882.
Where is Enterprise Water Works located?
The billing office is listed as Enterprise Water Works, 501 S. Main Street, Enterprise, Alabama 36330.
What do I need to create an online Enterprise water billing account?
The City FAQ says you need the Account ID and CID numbers located on your current bill.
When are Enterprise water bills generated?
The Enterprise Water Department has two billing cycles. Bills generate around the 11th or 26th of each month and are mailed automatically.
Why have I not received my first Enterprise water bill yet?
The City FAQ says first bills take a minimum of 45 days to generate and depend on your billing cycle and service start date.
What should I do if I receive a disconnection notice?
Call the Water Department at 334-347-1211 immediately. The FAQ says service may be cut off within a day or two after a disconnection notice.
Who do I call for a high Enterprise water bill or meter re-read?
Call the Water Field Office at 334-348-2652 or 334-348-2639 to request a meter read. A fee may apply if the read is correct.
Is this the official City of Enterprise website?
No. This is an independent informational guide. Use the official City of Enterprise links in this article before entering payment or account details.
Best Way to Pay Enterprise Water Department Bill in 2026
The best normal payment route is the official City of Enterprise Self Service portal. Keep the Account ID and CID numbers from your current bill ready before registering or paying online.
For billing support, call 334-347-1211. For phone payment, use 334-216-7882. For high bill or meter re-read help, call 334-348-2652 or 334-348-2639. For in-person billing support, visit Enterprise Water Works at 501 S. Main Street, Enterprise, AL 36330.
Important Notice: This article is an independent informational guide and is not the City of Enterprise, Enterprise Water Works, Self Service portal, Revize, or a payment processor. Payment links, phone numbers, fees, service rules, disconnection policies, billing cycles, forms and account requirements can change. Always verify urgent or official matters directly with the City of Enterprise Water Department before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.