Coshocton Water Bill Pay & Service Help
Need to pay a City of Coshocton utility bill, use Invoice Cloud, call the automated payment line, start service, request a payment plan, avoid shutoff, set automatic withdrawal, stop service for winter, or report a water/sewer emergency? This guide gives the official route first, then the deadline, office, fee, rental-property and emergency details that actually matter.
Do This First If You Just Want To Pay
Use Invoice Cloud. One Time Pay does not require registration.
Open online payCall 740-247-4935 to pay by card/e-check or check balance 24/7.
Call automated payCall 740-622-2626 or visit 1100 Walnut Street for payment plans, forms or account questions.
Call Water OfficeFor water line breaks or water/sewer emergencies, call 740-622-1577.
Call emergencyCoshocton Water Department Quick Facts Before You Pay
Official utility
The City of Coshocton Utilities Department includes the Water Treatment Plant, Wastewater Treatment Plant, Water Distribution and Water Billing Office.
Billing office
1100 Walnut Street
Coshocton, OH 43812. Phone: 740-622-2626.
Payment methods
Official options include online bill pay, automated phone payment, in person, mail, ACH automatic debit and drop box.
Emergency line
For water line breaks or water/sewer emergencies, call the Water Treatment Plant at 740-622-1577.
How to Pay a Coshocton Water Bill Online
Start from the official city link
Use the City of Coshocton Utilities Department page and choose Bill Pay, or open the official Invoice Cloud payment portal.
Choose One Time Pay or register
Invoice Cloud says One Time Pay needs no registration. Register only if you want extended account features and easier repeat access.
Use the new numeric invoice number
The portal notice says to submit payment only on new invoice numbers containing all numeric characters, such as 123456-12345. Older invoices are expired and no longer payable.
Save proof before closing the page
Keep confirmation number, date, amount, payment method, invoice/account number and screenshot. For final-notice accounts, call the Water Office after payment.
Coshocton Utility Bill Payment Options Compared
| Payment method | Official detail | Best for | Watch out |
|---|---|---|---|
| Online One Time Pay | Invoice Cloud payment portal; no registration required. | Quick payment with a current invoice number. | Old invoices are expired and no longer payable. |
| Registered online account | Create an Invoice Cloud account for extended features. | Regular customers who want easier repeat access. | Use current email/contact information. |
| Automated phone pay | Call 740-247-4935 to pay by credit/debit card or e-check, or check balance 24/7. | After-hours payment or balance check. | Do not wait past 4 PM when a final notice is involved. |
| Water Billing Office | Cash, check or money order accepted in person at 1100 Walnut Street. | Receipt, payment plan, service forms, shutoff status, rental property questions. | Lobby and drive-thru hours are different. |
| Payments may be mailed to the Water Billing Office. | Non-urgent check or money-order payment. | Mail timing does not protect against the 4 PM due-date rule. | |
| ACH automatic debit | Automatic Withdrawal form uses checking or savings and requires bank details/voided check. | Customers who want recurring bank draft payment. | Written notice is required to terminate authorization. |
| Drop box | Drop box is in the first lane at 1100 Walnut Street. | After-hours check/money-order drop-off. | Do not use drop box for urgent same-day cutoff timing unless you confirm processing. |
Coshocton Water Billing Office Hours, Drive-Thru and Contact Details
Office address
Coshocton Water Billing Office
1100 Walnut Street
Coshocton, OH 43812.
Lobby hours
8:30 AM-3:30 PM
Monday-Friday except legal and city holidays.
Drive-thru hours
8:00 AM-4:00 PM
Monday-Friday except legal and city holidays.
Phone / fax
Phone: 740-622-2626
Fax: 740-623-5927.
Coshocton Utility Bill Due Date, Late Fee and Delinquent Rules
Bill timing
Utility bills are issued around the 15th of every month.
Payment deadline
Payment in full is due in the Billing Office by 4:00 PM on the 5th of the following month, unless extended for weekend/holiday.
Late fee
If full payment is not received by 4:00 PM on the due date, a 10% late fee is added and the account becomes delinquent.
Coshocton Non-Payment Shutoff Procedure: What Actually Happens
| Stage | Official rule | What the customer should do |
|---|---|---|
| Regular monthly bill | Bill issued around the 15th; full payment due by 4 PM on the 5th of the next month. | Pay early enough that the Billing Office receives full payment before the deadline. |
| Late / delinquent account | After due date/time, a 10% late fee is added and the account becomes delinquent. | Call the Water Office before the next cycle if you cannot pay in full. |
| Delinquent bill / final notice | Next cycle sends a delinquent bill containing “THIS IS YOUR FINAL NOTICE.” | Pay previous balance in full by 4 PM on printed due date to avoid shutoff process and $50 fee. |
| Final-notice payment after 4 PM | Must include previous balance, current month charges and $50 service fee to avoid shutoff or restore service. | Call 740-622-2626 for exact amount before paying late. |
| No red tag before shutoff | Final notice says no red tags will be hung before property shutoff. | Do not wait for a door tag as your warning. |
| Rental unit | If shutoff service serves a rental unit, a yellow tag is posted and landlords receive a copy of final notice. | Tenants and landlords should contact the Water Office immediately; tenants get 7 days to make arrangements if they want service. |
Coshocton Water Payment Plan: When It Helps and When It Does Not
How to request
Come into the Utility Office and request a Payment Plan Agreement for the utility account.
Director approval
The payment plan form must be completed and approved by the Utilities Director.
Already shut off?
The shutoff procedure says accounts that are already shut off do not qualify for a payment plan.
| Payment plan rule | Why it matters |
|---|---|
| Agreement includes name, amount owed, account number, address, agreed payment and payment frequency. | The office needs a clear written plan before it can be approved. |
| Customer must keep the present bill current while making plan payments. | Old balance payments do not replace current monthly charges. |
| If the plan is not honored, water service is shut off without additional notice. | Missing a plan payment can be more serious than a regular late bill. |
| Service will not be turned back on until payment in full is received by the Utility Office. | Request help before shutoff, not after. |
Start Coshocton Utility Service
Official form requirement: The City of Coshocton Application for Service says picture ID is required for all applicants. The Water Office uses the form to turn on service, and the form must be completed and approved by the Director.
Information to prepare
- Service address and ZIP code.
- Applicant signature and printed name.
- Mailing address.
- Phone, mobile phone and email.
- Social Security number field on the form.
- Owner occupied or tenant occupied selection.
Owner / tenant rule
For non-owner occupied addresses, the form says the billing mailing address must be the property owner’s place of business or primary address.
The service agreement also states the owner is responsible for payment of water and wastewater service delivered to the service address regardless of who uses the service.
Automatic Withdrawal / ACH Payment
Checking or savings
The authorization form allows customers to choose checking or savings for automatic debit.
What to include
Bank name, routing number, account number, billing account number, customer name, address, phone, signature and date.
Voided check
The form says to sign and return the completed form with a voided check to the Coshocton Water Department.
Voluntary Utility Disconnect Request
When to use it
Use the disconnect request for unoccupied property, temporary repair-related shutoff, winter turn-off, owner request or another listed reason.
What the form asks
Account number, request date, customer name, billing address, service address, property type, reason for disconnect, rental-unit status, signature, date and phone number.
Coshocton 2026 Water, Sewer, Trash and Stormwater Rate Snapshot
Use this as a planning snapshot from the City of Coshocton Utility Department Rates and Fees schedule. Always verify the latest PDF before quoting a rate in a dispute.
| 2026 billing item | Inside corporate limits | Outside corporate limits | Notes |
|---|---|---|---|
| Water minimum up to 367 CF | $29.78 | $44.68 | CF means cubic feet. |
| Water 368-3334 CF per 1000 CF | $65.60 | $98.38 | Middle usage block. |
| Water over 3335 CF per 1000 CF | $44.47 | $66.71 | Higher usage block. |
| Sewer minimum up to 367 CF | $31.86 | $47.79 | Sanitary sewer minimum. |
| Sewer 368-3334 CF per 1000 CF | $62.37 | $93.56 | Middle sewer usage block. |
| Sewer over 3335 CF per 1000 CF | $38.99 | $58.52 | Higher sewer usage block. |
| Trash | $16.64 per month | Check latest bill / rate PDF | Monthly trash rate listed in the schedule. |
| Stormwater | $0.25 per residential unit | $1.00 per commercial unit | Monthly stormwater rate examples. |
New account fee
The rate schedule lists a $35 non-refundable new account application fee.
Shutoff-process fee
The rate schedule lists a $50 delinquent notice for shutoff process fee.
Meter test
If a customer-requested meter test finds the meter less than 2% slow or fast, the schedule lists a $250 test fee.
High Coshocton Water Bill, Meter Issue or Leak Question
Check common leaks
Start with running toilets, dripping faucets, outdoor spigots, water softeners, service lines, vacant property and recent tenant changes.
Compare usage blocks
Check whether usage moved above the minimum block or into a higher cubic-foot range before assuming the meter is wrong.
Meter test caution
The rate schedule lists a $250 fee if a customer-requested meter test finds the meter less than 2% slow or fast.
| What you notice | Likely issue | Best next step |
|---|---|---|
| Usage jumped but no visible leak | Toilet leak, buried service line, seasonal use, rental vacancy, outdoor spigot or meter-reading change. | Check fixtures and call 740-622-2626 with bill and usage details. |
| Water running outside or line break | Water distribution or service-line problem. | Call 740-622-1577; if no answer, call Sheriff’s Office at 740-622-2411. |
| Bill late because mail/bank was slow | Payment not received by Billing Office by 4 PM. | Call the Water Office; third-party payment timing is still owner responsibility. |
| Rental property dispute | Owner/tenant billing responsibility confusion. | Review service agreement and call Water Office; owner remains responsible under the agreement. |
Water Line Breaks and Water/Sewer Emergencies
Primary emergency number: To report water line breaks or water/sewer emergencies, contact the Water Treatment Plant at 740-622-1577. If no one is available to take the emergency call, contact the Sheriff’s Office at 740-622-2411.
Call emergency numbers for
- Water line break.
- Water flooding property or street.
- Active sewer emergency.
- Major pressure loss or service interruption.
- Urgent water/sewer condition outside billing help.
Call Water Office for
- Bill payment.
- Payment plan.
- Start service.
- Automatic withdrawal.
- Final notice or shutoff balance.
Local Coshocton Utility Billing Tips That Actually Help
Use the 4 PM rule
Coshocton’s late and shutoff procedure is built around receipt by the Billing Office by 4 PM. Evening online or bank payments can still be risky.
Do not rely on a red tag
The final notice says no red tags will be hung before shutoff. Your final notice bill is the warning.
Rental property owners remain responsible
The service agreement says the owner is responsible for payment of water and wastewater service regardless of who uses or consumes service.
Payment plans are not after-shutoff tools
Accounts already shut off do not qualify. Ask before shutoff if you need an arrangement.
Use the new invoice number
Invoice Cloud says older invoices are expired and only new invoice numbers with numeric characters should be used.
Winter disconnects need written request
Use the voluntary disconnect form for winter turn-off, unoccupied property, temporary repairs or owner-requested shutoff.
Coshocton Water Billing Office Map and Visit Notes
Use this map for the Water Billing Office at 1100 Walnut Street, Coshocton, OH 43812. For emergency water/sewer issues, call the Water Treatment Plant or Sheriff’s Office instead of visiting the Billing Office.
Water Billing Office
1100 Walnut Street, Coshocton, OH 43812.
Visit for
Payment plan, service application, automatic withdrawal, disconnect request, cash/check/money-order payment or account question.
Call first for
Final notice, shutoff status, exact amount due, rental property issue or payment-plan eligibility.
Official Coshocton Water Department Links Used in This Guide
FAQs About Coshocton Water Department Bill Pay
Where do I pay my Coshocton water bill online?
Use the City of Coshocton online bill pay link through Invoice Cloud. One Time Pay does not require registration.
What is the Coshocton Water Billing Office phone number?
Call the Water Billing Office at 740-622-2626. The office fax number is 740-623-5927.
What number do I call to pay by phone?
Call 740-247-4935 to make a payment by credit/debit card or e-check, or to check your account balance 24/7 through the automated phone service.
Where is the Coshocton Water Billing Office?
The office is at 1100 Walnut Street, Coshocton, OH 43812. Lobby hours are 8:30 AM-3:30 PM; drive-thru hours are 8:00 AM-4:00 PM, Monday through Friday except legal and city holidays.
When is a Coshocton utility bill due?
Bills are issued around the 15th of every month. Full payment is due in the Billing Office by 4:00 PM on the 5th of the following month unless the 5th falls on a weekend or holiday.
What happens if I pay late?
If payment is not received by 4:00 PM on the due date, a 10% late fee is added and the account becomes delinquent. Continued delinquency can lead to final notice, a $50 service fee and shutoff.
Can I set up a payment plan?
You may come into the Utility Office and request a Payment Plan Agreement. The Director has final authority to approve or reject the request. Accounts that are already shut off do not qualify.
What do I need to start Coshocton utility service?
The Application for Service says picture ID is required for all applicants. The form asks for service address, mailing address, phone, email, Social Security number field and owner/tenant status, and must be approved by the Director.
Who do I call for water line breaks or water/sewer emergencies?
Call the Water Treatment Plant at 740-622-1577. If no one is available, contact the Sheriff’s Office at 740-622-2411.
Does Coshocton use Invoice Cloud?
Yes. The official Utilities Department bill-pay link opens Invoice Cloud for City of Coshocton utility bills, with One Time Pay and registration options.
Can I use an old invoice number online?
No. The Invoice Cloud notice says older invoices are expired and no longer payable. Submit payment only on new invoice numbers containing all numeric characters.
Does this page collect Coshocton water bill payments?
No. This is an independent informational guide. Use the official City of Coshocton Utilities Department, Invoice Cloud bill pay portal or Water Billing Office for live payment, balance, service and account support.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.