Saint Paul Regional Water Services Guide
Saint Paul Bill Pay – Online Water Payment Portal (2026)
If you need to pay a Saint Paul water bill online, Saint Paul Regional Water Services offers several official payment options. You can use the online bill payment portal, enroll in AutoPay, choose Monthly Manager for fixed monthly payments, pay by phone, mail a check or money order, pay in person, use a 24-hour drop box, or make cash payments at approved locations. This guide explains the exact payment methods, fees, due-date timing, and what to do if your bill is becoming hard to manage.
Fastest online option
Use the official bill payment portal for online payments, account access, and AutoPay signup.
Customer service
Call 651-266-6350 for billing help, payment plans, or AutoPay questions.
Main payment office
Saint Paul Regional Water Services, 1900 Rice Street, Saint Paul, MN 55113-6810.
Due date rule
Saint Paul says the payment due date is 15 days after the billing date.
How to pay Saint Paul water bill online
Saint Paul Regional Water Services says bills can be paid online through its official bill payment portal. The system is designed for fast digital payments and is promoted by the city as the main online route for customers who want easy account access and modern billing tools.
Option 1: Pay online through the official Saint Paul portal
- Open the official Saint Paul Regional Water Services billing and payment page.
- Click through to the bill payment portal.
- Register or sign in using your customer number, account number, and email address.
- Review your account balance and choose your payment method.
- Complete the payment and save the receipt or confirmation number.
This is the best option if you want direct access to the city’s own payment system and future account tools instead of making one-off payments without tracking.
Option 2: Use eCheck for fee-free online payment
If your goal is to keep online payment costs low, the city’s current payment information highlights eCheck and bank-account based AutoPay as the fee-free choices. Card and digital-wallet payments are convenient, but they include transaction charges.
- Open the official Saint Paul bill payment portal.
- Register or log in.
- Select your account and bill.
- Choose eCheck or checking/savings account payment.
- Complete the payment and save the confirmation.
This is usually the better option for customers who want online convenience without extra card-processing costs.
How Saint Paul AutoPay works
Saint Paul Regional Water Services recommends AutoPay as a simple way to stay current on water bills. The utility says AutoPay payments are withdrawn on the payment due date and can be linked to a checking account, savings account, debit card, credit card, or supported digital wallet.
How to sign up for AutoPay
- Open the official Saint Paul bill payment portal.
- Register or sign in to your payment account.
- Go to your payment settings.
- Select AutoPay and choose your payment method.
- Add checking, savings, card, or supported digital-wallet details.
- Save the setup and keep the confirmation for your records.
If you want the easiest long-term setup, AutoPay from checking or savings is usually the smartest option because it runs automatically and avoids the extra transaction fee.
Monthly Manager option
Saint Paul also offers Monthly Manager, which spreads quarterly water charges into fixed monthly payments based on the prior 12 months of average usage. It is available to quarterly customers and is designed for budgeting. The city says there is no charge for this service.
All official Saint Paul water bill payment methods
Saint Paul Regional Water Services gives customers several official payment choices, so you can pick the method that best fits your budget, timing, and payment style.
| Payment method | How it works | Best for |
|---|---|---|
| Online bill payment portal | Use the official portal for online payments, account registration, and payment management. | Fastest full-service option |
| AutoPay (Direct) | Automatic payments are withdrawn on the due date from your selected payment method. | Set-it-and-forget-it billing |
| Monthly Manager | Fixed monthly payments based on average annual usage for quarterly customers. | Budget planning |
| Phone payment | Pay 24/7 by telephone using the Saint Paul water billing number. | Customers who prefer phone checkout |
| Credit or debit card | Visa, Mastercard, American Express, and Discover are accepted. | Card users |
| Digital wallet | Google Pay, Venmo, PayPal, and PayPal Credit are available through the online portal. | Wallet-based payments |
| Check or money order | Pay in person, by return mail with the bill stub, or through the drop boxes. | Traditional paper payments |
| Cash | Cash is accepted at 1900 Rice Street and at approved third-party retail locations. | Cash-paying customers |
Saint Paul payment fees explained
Saint Paul makes a clear distinction between fee-free bank-based payments and card or digital-wallet transactions that carry processing charges.
| Payment type | Fee details |
|---|---|
| eCheck or checking/savings AutoPay | Fee free |
| Debit or credit card | $3.95 per transaction and per each additional $500 block increment |
| Digital wallet | $3.95 per transaction and per each additional $500 block increment |
| Cash at 1900 Rice Street | Fee free |
| Cash at Walmart | $2 fee |
| Cash at other third-party retailers such as CVS and Walgreens | $2.95 fee |
Billing due date, late risk, and tax certification warning
Saint Paul explains that the due date on the bill is 15 days after the billing date. That timing matters because late or incomplete payment can create bigger account problems if the balance remains unresolved.
If your bill is already difficult to manage, contacting Saint Paul customer service quickly is often better than waiting for the account to age into additional charges or tax-related collection action.
What to do after opening the Saint Paul bill payment portal
Many people open the Saint Paul water payment portal and then stop because they are not sure whether they should register, pay once, enroll in AutoPay, or choose Monthly Manager. Here is the most practical way to use the system.
Only paying today’s bill?
Register or sign in, then use eCheck if you want to avoid card fees.
Want full automation?
Set up AutoPay from checking or savings for a fee-free recurring option.
Want smoother monthly budgeting?
Ask about Monthly Manager if you are a quarterly customer and prefer fixed monthly payments.
Struggling to pay?
Call customer service early to discuss a payment arrangement or bill-help options.
Best workflow for most users
- Take out your current Saint Paul water bill.
- Find your customer number and account number.
- Open only the official Saint Paul billing page or payment portal.
- Choose online payment, AutoPay, or Monthly Manager based on your goal.
- Use eCheck or checking/savings if you want the lower-cost option.
- Save your confirmation after paying or enrolling.
Phone, mail, drop box, and in-person payment details
If you do not want to rely only on the portal, Saint Paul Regional Water Services also provides several official payment channels.
Saint Paul Regional Water Services billing contacts
Customer service and phone payments: 651-266-6350
Main office and in-person payments: 1900 Rice Street, Saint Paul, MN 55113-6810
In-person card payments: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Mail payments to: Saint Paul Regional Water Services, 1900 Rice Street, Saint Paul, MN 55113-6810
24-hour drop boxes are available in the visitor parking area and outside the main entrance door at 1900 Rice Street.
Saint Paul also says cash payments made at 1900 Rice Street are fee free, while cash payments at third-party retailers carry small transaction charges.
Bill help and payment assistance in Saint Paul
If you are having trouble paying your Saint Paul water bill, the utility says help is available. Saint Paul instructs customers to start with a confidential call to customer service so staff can match them with payment-plan options and other possible assistance.
Saint Paul also lists the WaterWorks assistance program and several outside community organizations that may help eligible households with unpaid utility bills.
Official Saint Paul water bill contacts and links
| Need | Official contact or link |
|---|---|
| Billing and payment page | Saint Paul Billing and Payment |
| Bill payment portal | Saint Paul Bill Payment Portal |
| Portal information page | Bill Payment Portal Info |
| Water bill assistance | Help Paying Your Water Bill |
| Customer service | 651-266-6350 |
| Mail and in-person payment address | 1900 Rice Street, Saint Paul, MN 55113-6810 |
Map for Saint Paul Regional Water Services office
If you need to make an in-person payment or use the 24-hour drop boxes, this is the official Saint Paul Regional Water Services address.
Published Saint Paul Regional Water Services payment address: 1900 Rice Street, Saint Paul, MN 55113-6810.
Final takeaway
If you just want to pay fast, the official Saint Paul bill payment portal is the easiest route. If you want the best long-term setup, AutoPay from checking or savings is usually the smartest choice because it is automatic and fee free.
The most important thing to remember is that Saint Paul clearly separates fee-free bank-based payments from fee-based card and digital-wallet payments. If your bill is hard to manage, do not wait too long to call and ask for a payment arrangement.
FAQs about Saint Paul Bill Pay – Online Water Payment Portal (2026)
1. How do I pay my Saint Paul water bill online?
Go to the official Saint Paul Regional Water Services billing page and open the bill payment portal to register, sign in, and make your payment.
2. What do I need to register for Saint Paul water bill payments?
You typically need your customer number, account number, and an email address to register on the Saint Paul bill payment portal.
3. Does Saint Paul water bill AutoPay have a fee?
AutoPay from checking or savings is fee free. AutoPay using cards or digital wallets carries a $3.95 fee per transaction and per additional $500 block increment.
4. What is Monthly Manager for Saint Paul water bills?
Monthly Manager is a budgeting option for quarterly customers that spreads water costs into fixed monthly payments based on prior usage averages.
5. When is my Saint Paul water bill due?
Saint Paul says the due date is 15 days after the billing date shown on the bill.
6. What cards does Saint Paul Regional Water Services accept?
Saint Paul accepts Visa, Mastercard, American Express, and Discover for water bill payments.
7. Can I pay my Saint Paul water bill by phone?
Yes. Saint Paul says customers can pay 24/7 by telephone at 651-266-6350.
8. Where do I mail my Saint Paul water bill payment?
Mail payments with the bill stub to Saint Paul Regional Water Services, 1900 Rice Street, Saint Paul, MN 55113-6810.
9. Can I pay cash for my Saint Paul water bill?
Yes. Cash payments at 1900 Rice Street are fee free. Saint Paul also supports some third-party retail cash options, but those usually carry a small fee.
10. What should I do if I cannot pay my Saint Paul water bill in full?
Call customer service at 651-266-6350 and ask about a credit arrangement, payment plan, or available bill-help options.