Ada Water Department, OK: Bill Pay, Phone, Hours & Address 2026

Official City of Ada utilities billing guide

Ada Water Department, OK: Bill Pay, Phone, Hours and Address

Use official City of Ada Utilities resources to pay your water, sewer and trash bill online, by phone, mail, bank draft, kiosk, night drop or in person. Find the correct Utilities Office address, support phone numbers, office hours, start service forms, leak reporting numbers, AutoPay options and practical payment warnings.

💳 Online: Municipal Online Payments ☎️ Utility office: 580-436-6300 📞 Phone pay: 580-436-8140 📍 Office: 210 W. 13th St.
★ Official bill payment finder
Find the Right Ada Water Bill Payment Option

If you are searching for canton ga water department style quick guidance but for Ada, Oklahoma, use this official Ada Utilities payment finder. Most users want to pay online, pay by phone, call the utility office, mail payment, use the night drop, pay at a kiosk, start service, set up bank draft, ask about payment arrangements or report a leak.

Official path

Choose one option. The official action card below updates for online payment, phone pay, billing support, mail, in-person payment, night drop, kiosk, bank draft, start service and leak reporting.

💳 Pay online — use the official Ada Utility Billing portal

🔎

Use this for: paying your City of Ada utility bill online.

Quick Pay: pay without login using your account number.

🧾

Keep ready: account number and last payment amount for online lookup.

⚠️ Avoid wrong portals: Start from official adaok.com or adaok.municipalonlinepayments.com before entering payment details.
👉 This dropdown does not collect payments. It only guides users to official City of Ada utility billing routes.
At a glance

Ada Water Department Quick Facts Before You Pay

The City of Ada Utilities department provides water and sanitation services for citizens, organizations and businesses. The Utilities Office and official payment contact location is 210 W. 13th St., Ada, OK 74820.

The online Utility Billing portal lists office hours as Monday through Friday, 7:30 AM to 4:00 PM. For utility bill questions, account issues or service requests, the city’s payment portal lists 580-436-6300 and utilities@adaok.com.

💳Online payMunicipal portalQuick Pay available
☎️Billing help580-436-6300Account/service
📞Phone pay580-436-8140Option 1 / IVR
📍Office210 W. 13thAda, OK
🚨After-hours leak580-332-4466Weekend/holiday
⚠️ Cut-off timing warning: The official Ada Utility Payments page says if water service has been turned off for non-payment and you pay online by credit card, you must contact the Utilities Office at 580-436-6300 to schedule reinstatement. It also says online payment after 4:00 PM the day before cut-off may not guarantee service will not be turned off.
🔗 Source verification: Official City of Ada Utilities, Pay My Bill, Utility Billing portal, Utility Payments, Start Service, Customer Account Services and Find-A-Leak pages were reviewed before writing this guide. Publish-ready as of May 2026.
Page guide

What This Ada Water Department Guide Covers

Online payment

How to Pay Ada OK Water Bill Online

The safest online route is to start from the official City of Ada Pay My Bill page or use the official Ada Utility Billing portal. The portal supports Quick Pay for users who only need to pay a bill without logging in.

The City’s Pay My Bill page says online payment has a service fee and requires your account number and last payment amount. Keep the current bill nearby before opening the payment portal.

1

Open the official Pay My Bill page

Start from the official City of Ada Pay My Bill page.

2

Open the utility billing portal

Use the official Ada Utility Billing portal.

3

Use Quick Pay or sign in

Quick Pay requires your account number. Signing in helps manage account details, single or multiple accounts and multi-bill pay.

4

Enter details exactly

Use the account number exactly as shown. Quick Pay may require dashes in the account number and the last payment amount.

5

Save confirmation

Save the confirmation number, payment date, amount and payment method until your account clearly shows paid.

Practical tip: If your payment is close to cut-off, call 580-436-6300 after paying online so the Utilities Office can confirm your account status.
Phone payment

Ada Water Bill Phone Payment Number

The official Pay My Bill page says customers can pay by phone at 580-436-8140 using a credit or debit card. You need your account number and street address number.

The Ada Utility Payments page also says pay-by-phone is available through the automated phone system at 580-436-8140 option 1.

Before calling to pay by phone, keep this ready

  • Your City of Ada utility bill.
  • Account number.
  • Street address number.
  • Payment amount.
  • Credit or debit card details.
  • A place to write confirmation number.
Phone pay tip: If the IVR cannot find your bill, call the Utilities Office at 580-436-6300 before making repeated payment attempts.
Contact details

Ada Water Department Phone Number, Hours and Address

Use the Utilities Office for utility bill questions, account problems, service requests, bank draft, start service and payment timing questions. Use the dedicated leak numbers for water leak emergencies.

Utilities Office / billing help

580-436-6300

Pay by phone / IVR

580-436-8140
Option 1 for automated pay

Utilities email

utilities@adaok.com

Utilities Office

210 W. 13th St.
Ada, OK 74820

Office hours

Monday–Friday
7:30 AM to 4:00 PM

After-hours leak

580-332-4466
After-hours, weekends and holidays

🧾

Billing and Account Help

Call 580-436-6300 for utility bill questions, account problems, service requests and online payment support.

Utility office
🚨

Water Leak Emergency

Call 580-436-6300 option 2 during business hours, or 580-332-4466 after hours, weekends and holidays.

Leak reporting
Payment methods

Ada Water Bill Payment Options Compared

The City of Ada Pay My Bill page lists multiple payment options: in-person at the Utility Billing Office, night drop, mail, online payment, bank draft, phone payment and kiosks at 10Box and Pruett’s.

Payment option How it works Best for Practical warning
Online payment Use the official Ada Utility Billing portal. Fast payment, Quick Pay and account management. Service fee applies; keep account number and last payment amount ready.
Pay by phone Call 580-436-8140 with card details. Payment without using website. Need account number and street address number.
In person Pay at Utility Billing Office drive-through kiosk or lobby at 210 W. 13th St. Local payment and direct office help. Office hours are 7:30 AM to 4:00 PM.
Night drop Check or money order only, no cash, at night drop in drive-through lane. After-hours local drop-off. Include account number and/or address.
Mail payment Mail check or money order to the Utilities Office address. Customers paying early by mail. No cash; include bottom bill portion or account details.
Kiosk Kiosks at 10Box and Pruett’s accept cash, card and check. Local retail payment option. Service fee applies.
Bank draft Submit bank draft authorization form with voided check. Automatic deduction on due date. Keep paying until draft is confirmed active.
Mail, walk-in and night drop

Ada Water Bill Mail Payment, In-Person Payment and Night Drop

For in-person payment, use the Utility Billing Office drive-through kiosk or lobby at 210 W. 13th Street, Ada, OK 74820. The city also lists a night drop in the drive-through lane at the Ada City Utilities building.

Mail payments should be made by check or money order only, with no cash. Include the bottom portion of the bill, account number and/or address with the payment so it posts correctly.

In-person payment

Utility Billing Office
210 W. 13th Street
Ada, OK 74820

Mail payment

Ada City Utilities
210 W. 13th Street
Ada, OK 74820

Night drop

Drive-through lane at Ada City Utilities building

Payment rule

Check or money order only for night drop/mail; no cash.

1

For mail payment, write account details

Include the account number and/or service address so your payment is not delayed.

2

For night drop, avoid cash

The city says night drop payments should be check or money order only, no cash.

3

For urgent payment, call after paying

If your account is near cut-off, call 580-436-6300 after payment to confirm timing.

Urgent payment warning: Mail and night drop may not be best when your account is close to disconnection. Online or phone payment plus a call to the office is safer.
Kiosk payments

Ada Utility Bill Kiosk Payments at 10Box and Pruett’s

The official Pay My Bill page says kiosks at 10Box and Pruett’s accept cash, card and check. A service fee applies.

The City FAQ also mentions a 24-hour kiosk at 210 W. 13th for looking up account information. Use kiosks carefully and keep your receipt.

Before using a kiosk, keep this ready

  • Utility account number.
  • Service address or house number.
  • Current amount due.
  • Cash, card or check depending on kiosk option.
  • Receipt storage method.
  • Office phone number if payment is urgent: 580-436-6300.
Kiosk tip: Always keep the printed receipt or take a clear photo of it. If the payment is late or urgent, call the Utilities Office with receipt details.
Bank draft and AutoPay

Ada Utility Bill Bank Draft and Online AutoPay

The City of Ada Pay My Bill page says customers can complete a bank draft authorization form and submit a voided check. The bill is automatically deducted from the designated bank account on the due date, and customers still receive a bill in the mail showing the due date and payment balance.

The City FAQ explains two automatic payment paths: in-office ACH draft from a bank account, or online automatic card payment with a chosen date or due-date withdrawal. Processing and service fees can apply to online card auto-pay.

1

For bank draft, open official utilities resources

Start from the official City of Ada Utilities page and use the ACH Draft Form listed under popular resources.

2

Submit the form and voided check

Submit through the city’s accepted method and call if you are not sure whether the draft is active.

3

Keep paying until confirmed

Do not assume automatic payment is active until your bill or account confirms it.

AutoPay warning: If you set an online automatic payment date after the due date, the FAQ says late fees may apply. Keep your card current if using online card auto-pay.
Start service

Start Ada Water, Sewer or Trash Service

The City of Ada Utilities department provides water, sewer and trash services depending on the service address. The official Start Service page says individuals should use the Online Residential Application, while companies, trusts and LLCs should use the Online Commercial Application.

Before starting service, prepare this

  • Service address in Ada.
  • Applicant name and contact details.
  • Residential or commercial account type.
  • Move-in or requested start date.
  • Billing/mailing address if different.
  • Any ID, deposit or account setup details requested in the application.
  • Utilities Office contact: 580-436-6300 or utilities@adaok.com.
1

Open the Start Service page

Use the official City of Ada Start Service page.

2

Choose residential or commercial

Individuals should use the Online Residential Application. Companies, trusts and LLCs should use the Online Commercial Application.

3

Call if timing is close

Call 580-436-6300 if you need service timing confirmed before moving in.

Service-area tip: The City FAQ says services depend on address. Contact Utilities to confirm whether water, sewer and trash are available at your exact address.
Leak and high bill help

Ada Water Leak, High Bill and Adjustment Help

The City’s Find-A-Leak page explains usage is calculated per 100 CF and estimated monthly usage per person is 150 CF. It also says the City can adjust two consecutive bills for one leak occurrence, with requirements including repair documentation and at least 12 months of service history.

For water leak emergency reporting, call 580-436-6300 option 2 during regular business hours. After hours, weekends and holidays, call 580-332-4466.

Before asking about a high bill, check this

  • Running toilet or silent toilet leak.
  • Outdoor spigots or hoses left on.
  • Irrigation schedule or sprinkler leak.
  • Wet yard or unusually green patch.
  • Water heater discharge or pressure relief issue.
  • Recent pool filling, pressure washing or heavy outdoor use.
  • Past due balance, fees or cut-off timing.
1

Open the official Find-A-Leak page

Use the official City of Ada Find-A-Leak page.

2

Document repairs

Keep plumber invoices, repair receipts, photos and dates if you plan to ask about leak adjustment eligibility.

3

Call the right number

During business hours call 580-436-6300 option 2. After hours, weekends and holidays call 580-332-4466.

Emergency warning: Do not wait for email if there is an active leak, no water or water-related emergency. Call the appropriate leak number directly.
Payment help

Ada Utility Bill Extensions, Current Balance and Service Cut-Off Tips

The City FAQ says current bill amount can be checked by calling the IVR system at 580-436-8140 with your account number and house number, going online with account number and last payment amount, or using the 24-hour kiosk at 210 W. 13th.

The FAQ also says monthly extensions may be available for the current bill, depending on eligibility and monthly terms. Contact the City directly if you need a payment arrangement.

Before asking for an extension, prepare this

  • Account number.
  • Service address.
  • Current bill amount.
  • Due date and cut-off notice date if any.
  • Amount you can pay now.
  • Reason you need an extension.
  • Best callback number.
Cut-off tip: If you are near cut-off, do not depend only on online payment. Call 580-436-6300 and confirm what action is required.
Map and location

Ada Utilities Office Map

The City of Ada Utilities Office and utility payment location is listed at 210 W. 13th St., Ada, OK 74820. Use this map for in-person payment, lobby/drive-through planning, night drop and office visits.

City of Ada Utilities Office

Use this map for the official Utilities Office address at 210 W. 13th Street.

Contact table

Ada Water Department Phone Number, Hours, Address and Help Table

Use this quick table when you need to pay, call, start service, set up draft, ask about a bill or report a water leak.

Need Official detail Best action
Online bill pay Ada Utility Billing portal Use for Quick Pay, account sign-in and online payment.
Billing/account questions 580-436-6300 Use for utility bill, account problem or service request help.
Pay by phone / IVR 580-436-8140 Use for automated phone payment with account and street address number.
Utilities Office 210 W. 13th St., Ada, OK 74820 Use for in-person payment, mail payment and night drop.
Office hours Monday–Friday, 7:30 AM–4:00 PM Visit or call during business hours.
Utilities email utilities@adaok.com Use for non-urgent written utility questions.
Business-hours leak 580-436-6300 option 2 Use during regular business hours for leak emergencies.
After-hours leak 580-332-4466 Use after-hours, weekends and holidays.
Most searched FAQs

FAQs About Ada Water Department Bill Pay

How do I pay my Ada OK water bill online?

Use the official Ada Utility Billing portal at adaok.municipalonlinepayments.com. You can use Quick Pay with your account number or sign in to manage your account.

What is the Ada Water Department billing phone number?

For utility bill questions, account problems or service requests, call 580-436-6300. For automated phone payment, call 580-436-8140 option 1.

Where is the Ada Utilities Office?

The City of Ada Utilities Office is located at 210 W. 13th St., Ada, OK 74820.

What are Ada Utilities office hours?

The official online utility portal lists office hours as Monday through Friday, 7:30 AM to 4:00 PM.

Can I pay my Ada utility bill by phone?

Yes. The official Pay My Bill page says you can pay by phone at 580-436-8140 using a credit or debit card. You need your account number and street address number.

Can I mail my Ada utility bill payment?

Yes. Mail check or money order only to Ada City Utilities at 210 W. 13th Street, Ada, OK 74820. Include the bill stub, account number and/or address with payment.

Does Ada have a night drop for utility bills?

Yes. The City’s Pay My Bill page lists a night drop in the drive-through lane at the Ada City Utilities building. Use check or money order only, no cash.

Can I set up automatic payment for Ada utility bills?

Yes. The city offers in-office ACH bank draft and online automatic card payment. Bank draft requires an authorization form and voided check.

Who do I call for a water leak in Ada OK?

During business hours, call 580-436-6300 option 2. After hours, weekends and holidays, call 580-332-4466.

How do I start Ada utility service?

Use the official City of Ada Start Service page. Individuals should use the Online Residential Application, while companies, trusts and LLCs should use the Online Commercial Application.

Final summary

Best Way to Pay Ada Water Department Bill in 2026

The best path is simple: start from the official City of Ada Pay My Bill page, use the Ada Utility Billing portal, call 580-436-8140 for phone payment, and call 580-436-6300 for account or service help.

For the focus topic Ada Water Department, OK, this guide covers the full user intent: bill pay, online payment, phone payment, phone number, office hours, address, mail payment, night drop, kiosks, bank draft, start service, leak reporting, payment arrangements, official links, map and FAQs.

Important Notice: This article is an independent informational guide and is not the City of Ada, Ada City Utilities, Municipal Online Payments, Tyler Technologies, 10Box, Pruett’s or an official payment processor. Payment links, phone numbers, office hours, fees, forms, cut-off rules, payment arrangements and emergency contacts can change. Always verify urgent or official matters directly with the City of Ada before acting.

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