Daytona Beach Water Department, FL: Bill Pay, Phone and Hours
Use official City of Daytona Beach Utility Billing resources to pay your water bill online, by phone or drop box, start or stop service, check office hours, contact Utility Billing, and understand the important rules for late payments, disconnected service and after-hours water emergencies.
If you are searching for City of Daytona Beach Water Department, choose the task closest to what you need. Daytona Beach customers usually want to pay online, pay quickly without registering, start new service, stop or transfer service, call Utility Billing, use the night depository, restore disconnected service, or report an after-hours utility emergency.
Choose one option. The official action card below updates for online payment, quick pay, phone support, start/stop service, drop box, disconnected service, emergency utilities and official City of Daytona Beach links.
💳 Pay online — use the official Customer Connect portal
Use this for: paying, viewing bills, starting service, stopping service or transferring utility service online.
Keep ready: customer number, account number, service address and payment method.
Timing: payments after 4:30 p.m. are credited the following day.
Daytona Beach Water Department Quick Facts Before You Pay
The City of Daytona Beach Utility Billing office handles billing questions, online payment help, opening a new account, discontinuing service, payment arrangements and disconnected service questions.
For normal billing help, call 386-671-8100. For after-hours utility emergencies, call 386-671-8815. Utility Billing hours are Monday through Friday from 8 a.m. to 4:30 p.m.
What This Daytona Beach Water Department Guide Covers
How to Pay City of Daytona Beach Water Bill Online
The official online route is the City of Daytona Beach Customer Connect portal. You can pay or view bills and use account tools for starting, stopping or transferring service.
Open the official Utility Billing page
Start from the official City of Daytona Beach Utility Billing page.
Open Customer Connect
Use the official City of Daytona Beach Customer Connect portal.
Choose login or Pay Now
Register or log in if you want account history and multiple account access. Use Pay Now if you only want to pay quickly with your customer and account number.
Pay before 4:30 p.m. when timing matters
The City says payments after 4:30 p.m. are credited on the following day. To avoid a late fee, payment must be made during business hours.
Save your confirmation
Save the confirmation number, payment date, payment amount and account details until the payment posts correctly.
Daytona Beach Quick Pay Without Registering
The Customer Connect portal includes a Pay Now option for customers who do not have an online account or do not have time to register. The portal says you can quickly pay bills using your customer and account number.
Keep these ready for Quick Pay
- Customer number from your bill.
- Account number from your bill.
- Service address for cross-checking.
- Payment method.
- Email or phone number for confirmation, if requested.
Good for simple payment
Use Quick Pay when you only need to make a payment and do not need full account tools.
Fast routeRegister for account control
Register if you want bill history, payment history, notifications, eBills and profile management.
Best for regular usersDaytona Beach Water Bill Phone Number, Address and Hours
Use Utility Billing for all billing questions, opening a new account, discontinuing service, making a payment, payment arrangement questions and disconnected service help.
301 S. Ridgewood Ave.
Room 176
Daytona Beach, FL 32114
Monday through Friday
8 a.m. to 4:30 p.m.
386-671-8115
301 S. Ridgewood Avenue
Daytona Beach, FL 32114
Daytona Beach Water Bill Night Depository Drop Box
The City lists a night depository drop box on the east side of City Hall. This is useful for after-hours check or money order payment, but it is not the best choice for urgent account status or disconnected service.
Before using the night depository
- Write your utility account number clearly on the check or envelope.
- Include the payment stub if available.
- Do not place cash in a drop box.
- Use online payment or call Utility Billing if timing is important.
- Call Utility Billing if service is disconnected or scheduled for disconnection.
Start, Stop or Transfer Daytona Beach Water Service
The official payment portal and Utility Billing page point customers to online service tools for starting, stopping or transferring service. For all billing inquiries including opening a new account and discontinuing service, the City directs customers to Utility Billing.
Open Customer Connect
Use the official Customer Connect portal.
Choose Start New Service or account tools
The portal includes a Start New Service option and account management features.
Call if you are unsure
Call Utility Billing at 386-671-8100 if your move-in date, deposit, prior balance or account setup is unclear.
Disconnected Service or Scheduled Disconnect in Daytona Beach
This is the most important section for past-due accounts. The City clearly says making a payment online will not stop a scheduled service disconnect, restore service disconnected due to non-payment, or avoid late fees and penalties when paying after the due date.
Make the required payment if instructed
Use the official portal or payment method provided by the City.
Call Utility Billing immediately
Call 386-671-8100, Monday through Friday from 8 a.m. to 4:30 p.m., and speak with a Customer Service Representative.
Confirm restoration instructions
Ask whether anything else is required, including fees, timing, verification or access.
Do not assume payment restored service
Keep your payment confirmation and the name or details of the representative you spoke with.
Daytona Beach Utilities 24/7 Emergency Phone Number
For after-hours utility emergencies, call 386-671-8815. The City lists this number as the Utilities 24/7 Emergency Phone Number.
Use the 24/7 emergency number for:
- After-hours water utility emergency.
- Water main or utility issue that cannot wait.
- Urgent water service issue outside billing hours.
- Possible utility infrastructure problem.
- Emergency utility reporting when City offices are closed.
Daytona Beach Water Bill Payment Options Compared
Choose your payment method based on urgency. Online payment is convenient, but it is not enough for disconnected or scheduled-disconnect accounts. Phone support is safest when service status is at risk.
| Payment option | How it works | Best for | Important warning |
|---|---|---|---|
| Customer Connect online | Pay/view bills and use account service tools. | Normal bills and account management. | After 4:30 p.m. credits next day. |
| Quick Pay | Pay quickly using customer/account number. | Fast payment without registration. | Save confirmation carefully. |
| By phone / office help | Call 386-671-8100. | Billing questions, disconnection, restoration and arrangements. | Call during Monday–Friday 8–4:30 hours. |
| Night depository | Drop off payment on east side of City Hall. | After-hours non-urgent check/money order. | Not best for urgent/disconnected accounts. |
| In-person billing help | Visit 301 S. Ridgewood Ave., Room 176. | Complex billing and service questions. | Utility Billing hours end at 4:30 p.m. |
| Emergency utilities | Call 386-671-8815 after hours. | Utility emergency, not normal bill payment. | Use billing line for account/payment questions. |
Official Daytona Beach Water Department Links and Resources
Use these official links first. They help avoid fake payment pages, wrong Daytona-area water providers, old contact numbers and third-party bill payment confusion.
💳 Customer Connect
Official City of Daytona Beach online utility portal to pay bills, view bills, register, start new service and manage accounts.
Open Customer Connect✅ Utility Billing
Official City page with payment instructions, address, phone, hours and disconnect warnings.
Open Utility Billing🚰 Utilities Department
Official Utilities page with billing questions phone and 24/7 emergency phone number.
Open Utilities Page☎️ Contact List
Official Utility Billing contact list with billing phone, supervisors and after-hours emergency number.
Open Contact List🏛️ City Hall Info
Official City Hall page with City Hall address and Utility Billing hours.
Open City Hall Info🚨 Utilities Emergency
Call the City’s 24/7 utility emergency number for urgent utility issues after hours.
Call 386-671-8815Daytona Beach Utility Billing Office Map and Address
The Utility Billing office is listed at 301 S. Ridgewood Ave., Room 176, Daytona Beach, FL 32114. Use this location for in-person billing help during Utility Billing hours.
City of Daytona Beach Utility Billing
301 S. Ridgewood Ave., Room 176, Daytona Beach, Florida 32114.
Water Utilities Department Administration
125 Basin Street, Suite 204, Daytona Beach, Florida 32114.
Daytona Beach Water Department Phone Numbers, Hours and Addresses
Use this quick table when you need to pay, call, visit, open service, stop service, restore service or report an emergency.
| Need | Official detail | Best action |
|---|---|---|
| Utility Billing questions | 386-671-8100 | Call for payment, billing, opening account, discontinuing service and disconnected service. |
| After-hours utilities emergency | 386-671-8815 | Use for urgent utility emergency outside normal billing hours. |
| Solid waste charges | 386-671-8675 | Use for questions about solid waste charges shown on the utility portal. |
| Utility Billing office | 301 S. Ridgewood Ave., Room 176, Daytona Beach, FL 32114 | Visit during Monday–Friday 8 a.m.–4:30 p.m. |
| Utility Billing hours | Monday–Friday, 8 a.m.–4:30 p.m. | Pay or call before 4:30 p.m. when same-day credit matters. |
| Utility Billing fax | 386-671-8115 | Use only when directed by the department. |
| Utility Billing email | UBemail@codb.us | Use for non-urgent billing messages. |
| Water Utilities Administration | 125 Basin Street, Suite 204, Daytona Beach, FL 32114 | Use for Utilities Department administration, not routine bill payment. |
FAQs About Daytona Beach Water Department Bill Pay
How do I pay my Daytona Beach water bill online?
Use the official City of Daytona Beach Customer Connect portal at cc.codb.us. You can pay or view bills and use start, stop or transfer service tools.
What is the Daytona Beach Utility Billing phone number?
The Utility Billing phone number is 386-671-8100.
What are Daytona Beach Utility Billing hours?
Utility Billing hours are Monday through Friday from 8 a.m. to 4:30 p.m.
Where is the Daytona Beach Utility Billing office?
The Utility Billing office is located at 301 S. Ridgewood Ave., Room 176, Daytona Beach, FL 32114.
What happens if I pay my Daytona Beach water bill after 4:30 p.m.?
The City says payments made after 4:30 p.m. are credited on the following day. To have payment credited the same day and avoid a late fee, payment must be made during business hours.
Will online payment restore disconnected water service in Daytona Beach?
No. The City says making a payment online will not restore service disconnected due to non-payment. Call Utility Billing at 386-671-8100 and speak with a Customer Service Representative.
Will online payment stop a scheduled disconnect?
No. The City says online payment will not stop a scheduled service disconnect due to non-payment. Call Utility Billing directly if your account is at risk.
Where is the Daytona Beach night depository drop box?
The City lists a night depository drop box on the east side of City Hall. Do not use a drop box for urgent disconnected-service issues unless Utility Billing says it is safe.
What is the Daytona Beach utilities emergency phone number?
The Utilities 24/7 Emergency Phone Number is 386-671-8815.
How do I start new water service in Daytona Beach?
Use the official Customer Connect portal or call Utility Billing at 386-671-8100. The portal includes Start New Service, and Utility Billing handles opening new accounts.
Best Way to Pay Daytona Beach Water Department Bill in 2026
The best path is simple: use the official City of Daytona Beach Customer Connect portal for normal bill payment, bill viewing, registration, quick pay and service requests. Keep your customer number and account number ready before you begin.
For urgent accounts, disconnected service or scheduled disconnects, call Utility Billing at 386-671-8100 during Monday–Friday, 8 a.m.–4:30 p.m. hours. For after-hours utility emergencies, call 386-671-8815.
Important Notice: This article is an independent informational guide and is not the City of Daytona Beach, Daytona Beach Utility Billing, Customer Connect, Water Utilities Department, or an official payment processor. Payment links, phone numbers, office hours, account rules, late fee rules, disconnect policies and emergency contacts can change. Always verify urgent billing, payment, service restoration, start/stop service or emergency matters directly with the City of Daytona Beach.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.