Brookhaven Water Department, MS: Bill Pay, Phone and Address
Use official City of Brookhaven resources to pay your water, sewer and garbage bill online through MSEZPay, set up bank draft, call the Water Department, understand late fees, avoid cut-off problems, report public water leaks and find the correct office address, hours and contact details.
If you are searching for brookhaven water department, choose the task closest to what you need. Brookhaven customers usually want to pay online, set up bank draft, call billing, visit the office, understand late fees, ask about cut-off, report a public leak, handle a returned check or find official forms.
Choose one option. The official action card below updates for online bill pay, bank draft, phone support, late fee, returned check, public leaks and official city resources.
💳 Pay online — use the official MSEZPay route
Use this for: paying your Brookhaven water bill online through the city-linked MSEZPay payment route.
Keep ready: your water account details, service address and payment method.
After payment: save the confirmation number, date, amount and payment method.
Brookhaven Water Department Quick Facts Before You Pay
The Brookhaven Water Department handles billing for water, sewer and garbage usage, utility customer accounts, complaints, deposits, work orders and utility records. The office is listed at 101 West Chickasaw Street, Brookhaven, MS 39601.
The main Water Department phone number is 601-833-7721. The office hours are listed as 8:00 a.m. to 5:00 p.m., Monday through Friday, closed holidays.
What This Brookhaven Water Department Guide Covers
How to Pay Brookhaven Water Bill Online
The safest online route is to start from the official Brookhaven Pay Water Bill page and open the city-linked MSEZPay payment site.
The City page says the payment links allow customers to complete a bank draft authorization form or pay online. The Water Department page also confirms that online payment is available through MSEZPay.
Open the official city payment page
Start at Brookhaven Pay Water Bill instead of searching random payment pages.
Choose online utility bill payment
Use the official link labeled Pay Water Bill or Court Fines Online, which opens MSEZPay.
Choose utility bill payment
On MSEZPay, choose the utility bill payment option and follow the prompts for your account.
Review convenience fee
The Water Department page says credit and debit cards are accepted with a 3.5% convenience fee. Review the final amount before submitting.
Save proof
Save your confirmation number, receipt date, amount and payment method until your account is updated.
Brookhaven Water Bill Bank Draft Setup
The official Water Department page says customers can set up bank draft by filling out the bank draft form and getting it to the department along with a canceled check or deposit slip.
The page also says the account will draft around the 10th of the month. This is useful if you want fewer missed-payment problems, but you still need to watch your account balance before the draft date.
Bank draft checklist
- Open the official Brookhaven Pay Water Bill page.
- Download or complete the Bank Draft Authorization Form.
- Attach a canceled check or deposit slip as required.
- Submit it to the Water Department.
- Confirm the first draft before assuming automatic payment is active.
- Keep enough money in the account around the 10th of the month.
Brookhaven Water Department Phone Number, Address and Hours
The Brookhaven Water Department is listed at 101 West Chickasaw Street, Brookhaven, MS 39601. The office phone number is 601-833-7721, and the Water Admin email is kwatts@brookhaven-ms.gov.
101 West Chickasaw Street
Brookhaven, MS 39601
Monday–Friday
8:00 a.m.–5:00 p.m.
Closed holidays
Bring Your Bill
For faster help, keep your account number, service address, bill, payment proof and photo ID ready before calling or visiting.
Faster supportUse the Right Number
Use 601-833-7721 for water billing. Use 601-835-8025 for city hotline issues like public water or sewer leaks.
Avoid delaysBrookhaven Water Bill Payment Options Compared
Brookhaven gives customers online payment and bank draft options through official city resources. For urgent billing questions, phone or in-person contact with the Water Department is the safest path.
| Payment option | How it works | Best for | Practical warning |
|---|---|---|---|
| Online payment | Use the city-linked MSEZPay route. | Fast online payment. | Card/debit convenience fee is listed as 3.5%. |
| Bank draft | Submit bank draft form with canceled check or deposit slip. | Automatic monthly payment around the 10th. | Confirm first draft before relying on it. |
| In person | Visit 101 West Chickasaw Street. | Account questions, deposits, returned checks, late accounts. | Visit during 8 a.m.–5 p.m. weekday hours. |
| Phone support | Call 601-833-7721. | Billing clarification before paying. | Have account number and service address ready. |
Brookhaven Water Late Fee, Cut-Off Timing and Payment Agreements
The Water Department page says the late charge is applied on the 20th of the month. If the 20th falls on a weekend, the late charge is applied the next working day.
The same page says cut-off is usually the second week of the month, and failure to receive a bill does not exempt customers from late charges.
Do not wait for a paper bill
If your bill usually arrives but does not show up, call the office. The city says not receiving the bill does not remove late charges.
Watch the 20th
The late fee is applied on the 20th or next working day if the 20th is on a weekend.
Handle agreements early
The city says agreements are taken the first week of the month and no agreement is made the week of cut-off.
Call before cut-off week
If you know you cannot pay in full, call 601-833-7721 before the account reaches cut-off week.
Brookhaven Water Returned Check Rules
The Water Department page gives strict returned-check rules. If a check is returned for NSF, the customer is notified by door hanger and has until 1:00 p.m. the next day to pay the check amount plus a $40 returned check fee.
If it is not paid, the water is turned off and it costs an additional $40 service charge to get it back on. If the check is returned for account closed, the page says water is cut off that day with no notice.
Returned check action steps
- Call the Water Department immediately at 601-833-7721.
- Ask whether the returned item was NSF or account closed.
- Confirm the exact amount due including returned check fee.
- Pay before the stated deadline if you received a door hanger.
- Ask whether a reconnect/service charge applies if water has already been turned off.
Brookhaven Water Rates, Minimum Bill, Deposits and Fees
The Water Department page lists a minimum bill for 0–2,000 gallons. The listed minimum bill totals $69.50, including water, sewer and garbage.
| Fee or charge | Official listed amount | Useful note |
|---|---|---|
| Water minimum fee | $18.50 | For minimum water usage range listed by the city. |
| Sewer minimum fee | $18.50 | Part of the listed minimum bill. |
| Garbage | $32.50 | Included in the minimum total listed by the city. |
| Late fee | 10% of bill | Applied according to city late-fee timing. |
| Activation fee | $10.00 | Listed in the official fees section. |
| Reconnect fee | $40.00 | Listed in the official fees section. |
| Returned check fee | $40.00 | Returned-check rules are strict. |
| Broke lock fee | $100.00 | Do not tamper with city locks or equipment. |
| After-hours call-out fee | $50.00 | Ask before requesting non-urgent after-hours service. |
| Residential deposit | $200.00 | Business/multi-unit deposits may be higher. |
Brookhaven Water Meter Reading Schedule by Account Number
The Water Department page says the first two digits of your account number determine when your meter is read. This helps explain why bills may not all generate on the exact same day for every customer.
| First two digits of account | Meter read timing listed by city | What to do |
|---|---|---|
| 10 or 09 | Around the 5th of the month | Watch usage early in the month. |
| 08 or 07 | Around the 10th of the month | Check for leaks before the read date. |
| 06 or 05 | Around the 15th of the month | Review mid-month usage. |
| 04 or 03 | Around the 20th of the month | Be careful because late-fee timing also matters. |
| 02 or 01 | Around the 25th of the month | Track end-of-month usage closely. |
Report a Public Water Leak or Public Sewer Leak in Brookhaven
The official City Hotline page says residents can report problems within Brookhaven city limits, including public water leaks and public sewer leaks.
For city hotline reporting, call 601-835-8025. For immediate police, fire or ambulance emergencies, use 911 or your local emergency number.
Call: 601-835-8025
Public water leaks, public sewer leaks, street/road issues, street light outages and similar city issues.
Call: 601-833-7721 for water billing and account questions.
Dial 911 for police, fire or ambulance emergencies.
Official Brookhaven Water Department Links and Billing Resources
Use these official resources first. They help avoid non-official bill payment pages, wrong Brookhaven cities, outdated numbers and payment information copied from other utilities.
💧 Water Department
Official Brookhaven page with phone, address, hours, contacts, late fee, returned check rules, bank draft and rates.
Open Water Department💳 Pay Water Bill
Official city page linking to online payment and the bank draft authorization form.
Open Pay Water Bill🔐 MSEZPay
Online utility bill payment site linked from the Brookhaven city payment page.
Open MSEZPay🚨 City Hotline
Report public water leaks, public sewer leaks and city maintenance issues.
Open City Hotline💧 Water Quality
Annual water quality report and source-water information.
Open Water QualityBrookhaven Water Department Map and Directions
The Brookhaven Water Department is listed at 101 West Chickasaw Street, Brookhaven, MS 39601. Use this map before visiting for bill payment, account questions, deposits, returned-check issues or water service paperwork.
Brookhaven Water Department / City Hall Area
Use this map for the official Water Department address on West Chickasaw Street.
Brookhaven Water Department Phone Numbers, Address and Payment Details
Use this quick table when you need to pay, call, visit, report a leak, ask about fees or handle a billing problem.
| Need | Official detail | Best action |
|---|---|---|
| Water billing / office | 601-833-7721 | Call for account, bill, payment, deposit, returned check or agreement questions. |
| Water Department address | 101 West Chickasaw Street, Brookhaven, MS 39601 | Visit during office hours for account help. |
| Water Department email | kwatts@brookhaven-ms.gov | Use for non-urgent written utility billing questions. |
| Office hours | Monday–Friday, 8 a.m.–5 p.m.; closed holidays | Call or visit during listed hours. |
| City Hotline | 601-835-8025 | Report public water leaks, public sewer leaks and city problems. |
| General city number | 601-833-1414 | Use for general city contact if unsure which office to call. |
FAQs About Brookhaven Water Department Bill Pay
How do I pay my Brookhaven MS water bill online?
Use the official Brookhaven Pay Water Bill page and open the city-linked MSEZPay payment route for utility bills.
What is the Brookhaven Water Department phone number?
The Brookhaven Water Department phone number is 601-833-7721.
Where is the Brookhaven Water Department located?
The office is located at 101 West Chickasaw Street, Brookhaven, MS 39601.
What are Brookhaven Water Department hours?
The official hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., closed holidays.
Can I set up bank draft for my Brookhaven water bill?
Yes. The city says to fill out the bank draft form and provide it with a canceled check or deposit slip. The account will draft around the 10th of the month.
Does Brookhaven charge a card convenience fee?
Yes. The Water Department page says credit cards and debit cards are accepted with a 3.5% convenience fee.
When is the Brookhaven water late fee applied?
The late charge is applied on the 20th of the month. If the 20th falls on a weekend, it is applied the next working day.
When is water cut off in Brookhaven?
The official Water Department page says cut-off is usually the second week of the month.
Who do I call to report a public water leak in Brookhaven?
Call the Brookhaven City Hotline at 601-835-8025 for public water leaks or public sewer leaks.
Is this page the official City of Brookhaven website?
No. This is an independent informational guide. Use the official Brookhaven city links in this article for payments, billing questions, public leak reporting and water department contact.
Best Way to Pay Brookhaven Water Department Bill in 2026
The best route is to start from the official Brookhaven Pay Water Bill page and use the linked MSEZPay utility payment option. If you want automatic payment, use the Bank Draft Authorization Form and confirm setup with the Water Department.
For billing questions, returned checks, deposits, agreements, late fee issues or account support, call 601-833-7721. For public water leaks or public sewer leaks, use the City Hotline at 601-835-8025.
Important Notice: This article is an independent informational guide and is not the City of Brookhaven, Mississippi, Brookhaven Water Department, MSEZPay, BBI Inc., a payment processor or an official utility service. Payment links, phone numbers, hours, fees, cut-off timing, late-fee rules and service policies can change. Always verify urgent or official matters directly with the Brookhaven Water Department before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.