Springdale Water Department, AR: Bill Pay, Phone Number, Address & Hours
Use this practical Springdale Water Utilities guide to pay your water bill online, by phone, mail, drive-thru, 24/7 kiosk or Harps Pay Site, contact customer service, start or transfer service, check deposits and avoid third-party payment mistakes.
🔒 Official Springdale Water Utilities Resources
Before You Pay a Springdale Water Bill, Use the Official Paymentus or Springdale Water Route
Most users searching “Springdale Water Department bill pay” want the official payment portal, phone number, mailing address, office hours, drive-thru details, and how to avoid payment posting delays.
Springdale Water Utilities uses Paymentus for online and phone payments. You can also pay by mail, drive-thru, self-service kiosk, automatic bank draft, e-statements, or select Harps Pay Site kiosks.
The most important thing is to avoid random third-party processors. Springdale Water Utilities specifically warns that other third-party processors may charge more and may take 7–10 days to mail a check on your behalf, which could cause late fees.
For fast online payment
Use Paymentus one-time payment. You need your water account number from your bill.
For no-fee automatic payment
Use Springdale Water Utilities Automatic Bank Draft, which is separate from third-party autopay and has no fee.
For in-person payment
Water bill payments must go through the drive-thru or self-service kiosk, not the lobby.
How to Pay Your Springdale Water Bill Online
The official online payment route is the Paymentus customer portal. It supports one-time payment, portal login and registration.
1
Open the official Paymentus portal
Use the Springdale Water-linked portal only.
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Open the official portal here: Springdale Water Utilities Paymentus Portal.
The portal offers “Make One Time Payment” and account login/registration. One-time payment is useful if you only need to pay quickly without creating an account.
2
Enter your water account number
Use the number printed on your paper bill or e-statement.
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The Paymentus portal says all you need for one-time payment is your account number from your paper bill. Do not guess the number. If you cannot find it, call 479-751-5751.
3
Review the convenience fee and payment method
Paymentus charges a processing fee.
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Springdale Water Utilities says Paymentus charges a $1.69 convenience fee for online and phone payments. Payment methods include credit card, debit card and electronic check.
4
Check posting time
Important if you are near the due date.
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The Paymentus portal says payments made before midnight post next day, while payments made after midnight post within 48 hours. The Springdale payments page says online and phone payments post to the account on the next business day.
5
Save your confirmation number
Do this before closing the payment page.
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Paymentus provides a confirmation number for each payment. Save it, especially if you paid near the due date or after office hours.
Springdale Water Bill Payment Options: Online, Phone, Drive-Thru, Kiosk, Mail, Harps and Bank Draft
Springdale Water Utilities gives customers many payment choices. The right method depends on whether you want fast posting, no convenience fee, after-hours access or in-person payment.
| Payment Method | Official Route | Best For | Important Tip |
|---|---|---|---|
| Online Paymentus | Paymentus portal | Fast online payment from mobile or computer | Paymentus fee is $1.69. |
| Phone payment | 1-833-944-0025 | Paying by phone with account number | Paymentus fee is $1.69 and payment posts next business day. |
| Automatic Bank Draft | Bank Draft Form | No-fee automatic monthly payment | Continue paying normally until your bill says “DO NOT PAY – WILL BE DRAFTED.” |
| Drive-thru | 526 Oak Ave., Springdale, AR | In-person payment during business hours | Drive-thru hours are Monday–Friday, 8:00 AM–4:15 PM. |
| 24/7 kiosk | Springdale Water self-service kiosk | After-hours payment on your schedule | You must have your account number or water bill. |
| PO Box 769, Springdale, AR 72765 | Non-urgent check payment | Allow 5–7 mailing days. | |
| Harps Pay Site kiosks | Select local Harps Food Stores | Local kiosk payment near home or work | Search “Springdale Water” on the Pay Site machine. |
Springdale Water Utilities Phone Number, Address, Office Hours and Drive-Thru Hours
Use the main office number for customer service, new service, transfers, account questions, forms and payment support.
Main phone
Use for customer service, new service, transfer service, bank draft questions, account number help and general support.
Office address
Springdale Water Utilities
526 Oak Ave.
Springdale, AR 72762
Use this address for office visits and drive-thru payments.
Mailing address
Springdale Water Utilities
PO Box 769
Springdale, AR 72765
Use this for mailed payments with your payment stub.
Hours
Office: Monday–Friday, 8:00 AM–4:30 PM
Drive-thru: Monday–Friday, 8:00 AM–4:15 PM
The lobby is open for new services and transfers. Water bill payments must go through the drive-thru.
Pay in Person Through the Drive-Thru, 24/7 Kiosk or Mail
Springdale Water Utilities separates lobby service from bill payment. The lobby is for new services and transfers, while bill payment must go through the drive-thru or other payment options.
1
Use drive-thru for in-person bill payment
526 Oak Ave., Monday–Friday, 8:00 AM–4:15 PM.
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For water bill payments during office days, use the drive-thru. Bring your bill or account number so staff can apply the payment correctly.
2
Use the 24/7 self-service kiosk for after-hours payment
Helpful if you cannot visit during drive-thru hours.
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The kiosk accepts cash, check, credit card and debit card. You must have your account number or water bill.
The official payments page says all kiosks offer next-day posting, and payment is not late if you pay after hours on your due date up to midnight.
3
Mail payment only when time allows
PO Box 769, Springdale, AR 72765.
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Mail the payment with your payment stub to Springdale Water Utilities, PO Box 769, Springdale, AR 72765. Allow 5–7 mailing days.
Start or Transfer Springdale Water Service
The official New / Transfer Service page explains deposit amounts, forms and basic requirements for new customers.
Homeowner deposit
$50.00 listed on the official deposit schedule.
Renter deposit
$100.00 listed on the official deposit schedule.
Commercial deposit
$150.00 listed on the official deposit schedule.
| Service / Fee | Official Amount | Practical Note |
|---|---|---|
| Homeowner deposit | $50.00 | Deposit required before water service may be established. |
| Renter deposit | $100.00 | Service must be set up in the name of the customer showing ID. |
| Fire hydrant deposit | $500.00 | Used for hydrant/construction-type service. |
| Commercial deposit | $150.00 | Commercial accounts have separate deposit handling. |
| Transfer of service charge | $20.00 | Applied when transferring service to a new location. |
| Same day service charge | $50.00 | May apply when same-day service is requested. |
| Collection charge | $35.00 | Listed on the official fee schedule. |
| Meter service charge | $20.00 | Listed on the official fee schedule. |
1
Open the official New / Transfer Service page
Start with the official customer information page.
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Use this official page: Springdale Water New / Transfer Service.
2
Prepare ID and deposit
The FAQ says proper identification is required.
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The FAQ says every customer must show a current government-issued photo ID to set up service, and the full deposit and service fees are required when service is established.
3
Call if applying over the phone
Internet and email may still be required.
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The FAQ says service cannot be established directly by phone, but customer service can assist with applying over the phone. Internet and email access may be required to provide documents.
Springdale Water Rates, Fees, Bank Draft and Payment Timing Tips
The official Rates & Fees page lists deposit amounts, miscellaneous charges, water rates, sewer rates and multi-year rate changes.
Current rate changes
The official rates page lists water and sewer rate schedules with changes starting in 2025 and future scheduled increases through 2028.
No-fee bank draft
The FAQ says bank draft has no additional charge or fee and deducts from your bank account on the due date or next business day.
Bank draft setup timing
The FAQ says bank draft takes approximately 4 weeks to establish. Keep paying normally until your bill says “DO NOT PAY – WILL BE DRAFTED.”
Bank draft changes
The bank draft form says changes require advance notice; stopping a draft requires 3 business days before the due date.
Springdale Water Online Forms: Cancel Service, Leak Repair, Pool Adjustment, Seasonal Meter and Contact
The official Online Forms page is useful when you need to stop service, report a leak, request a leak adjustment, change mailing address, add an authorized person, or request seasonal meter service.
Cancel service
Use the Cancel Service form to cancel service for your account and schedule water turn-off.
Leak repair form
Use the Leak Repair Form/Affidavit if you want to be considered for a leak adjustment.
Pool adjustment
Use the Pool Adjustment Form for adjustments related to a new pool.
Seasonal meter
Use the Seasonal Meter Form to turn a seasonal meter off or on, or start the process if you do not have one.
Springdale Water Pay Site Kiosks at Harps Food Stores
Springdale Water Utilities says Pay Site machines inside select Harps Food Stores can be used by searching for “Springdale Water.”
| Location | Address | City | ZIP |
|---|---|---|---|
| Harps | 1945 Butterfield Coach Rd | Springdale | 72764 |
| Harps | 3055 North College | Fayetteville | 72703 |
| Harps | 1007 Jones Road | Springdale | 72762 |
| Harps | 1101 S Thompson HWY 71 S | Springdale | 72764 |
| Harps | 916 W Monroe Ave | Lowell | 72745 |
Practical Springdale Water Bill Tips That Save Time, Fees and Payment Problems
These small details are useful when paying close to the due date, starting new service, using bank draft or submitting adjustment forms.
Use official Paymentus, not random processors
Springdale Water warns other processors may take 7–10 days to mail a check, which can cause late fees.
Drive-thru is for bill payments
The lobby is open for new services and transfers, but water bill payments must go through the drive-thru.
Bank draft is the no-fee autopay route
Do not confuse Paymentus recurring payment with Springdale Water Automatic Bank Draft. Bank draft is the no-fee utility draft option.
Do not wait to submit leak documents
For leak adjustment review, collect repair proof quickly and submit the official Leak Repair Form/Affidavit.
Springdale Water Department Bill Pay FAQs
These FAQs answer the real questions people search before paying a Springdale Water Utilities bill or contacting customer service.
QHow do I pay my Springdale water bill online?▾
Use the official Paymentus portal at https://ipn4.paymentus.com/cp/spwu. You can make a one-time payment using your water account number or register for the customer portal.
QWhat is the Springdale Water Utilities phone number?▾
Call Springdale Water Utilities at 479-751-5751.
QWhat is the phone number to pay a Springdale water bill?▾
Call Paymentus at 1-833-944-0025 to make a payment by phone. You will need your water account number.
QWhere is Springdale Water Utilities located?▾
Springdale Water Utilities is located at 526 Oak Ave., Springdale, AR 72762.
QWhat are Springdale Water Utilities office hours?▾
Office hours are Monday through Friday, 8:00 AM to 4:30 PM. Drive-thru hours are Monday through Friday, 8:00 AM to 4:15 PM.
QWhere do I mail my Springdale water bill payment?▾
Mail your payment with the payment stub to Springdale Water Utilities, PO Box 769, Springdale, AR 72765. Allow 5–7 mailing days.
QDoes Paymentus charge a fee for Springdale water payments?▾
Yes. The official Springdale Water Utilities Payments page says Paymentus charges a $1.69 convenience fee for online and phone payments.
QCan I pay my Springdale water bill after hours?▾
Yes. Springdale Water Utilities has a 24/7 self-service kiosk, and the FAQ also says a night payment box beside the drive-through is available 24 hours.
QHow much is the new service deposit for Springdale Water Utilities?▾
The official deposit schedule lists $50 for homeowner, $100 for renter, $150 for commercial, $500 for fire hydrant, $200 for landlord deposit, and construction deposits from $500 to $1,000 depending on meter count.
QIs WaterBillsPay.org the official Springdale Water Utilities website?▾
No. WaterBillsPay.org is an independent informational guide. Always pay, confirm fees and verify account rules through official Springdale Water Utilities and Paymentus links.
The Safest Way to Pay or Fix a Springdale Water Bill Issue
For normal payment, use the official Paymentus portal, Paymentus phone number, Springdale Water drive-thru, 24/7 kiosk, mail address, Harps Pay Site kiosks, or the official bank draft form.
If you want to avoid the Paymentus convenience fee, choose Automatic Bank Draft and keep paying manually until your bill confirms the draft is active. If you are starting or transferring service, call 479-751-5751 or use the official New / Transfer Service page.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.