Plaquemines Parish Water Department, LA: Bill Pay and Phone
Use official Plaquemines Parish Water Billing & Collections resources to pay your water bill online through Quick Pay, register a Water Works account, contact the main Water Works office, use parish drop boxes, start or close service, report water leaks or low pressure, and get help for water or sewer emergencies.
If you are searching for plaquemines parish water department, choose the task closest to what you need. Most customers want to make a Quick Pay payment, register for the water customer portal, call billing, use a drop box, ask about a two-month/disconnect account, start new service, final a bill, report a leak, or call the 24-hour emergency hotline.
Choose one option. The card below will show the correct official route, phone number and practical warning.
💳 Quick Pay — use official Plaquemines Parish Water Works portal
Use this for: paying your Plaquemines Parish Water Works bill online without searching third-party bill sites.
Keep ready: account number, customer name, service address and payment method.
After payment: save the confirmation number, payment date, amount and method.
Plaquemines Parish Water Department Quick Facts Before You Pay
Plaquemines Parish Water Billing & Collections lists the Water Works Main Office at 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037. The mailing address is P.O. Box 940, Belle Chasse, LA 70037.
The main Water Works billing phone number is 504-934-6520. Office hours are Monday through Friday, 7:30 a.m. to 4:00 p.m.. For sewage or water emergencies, the listed 24-hour hotline is 504-912-1023.
What This Plaquemines Parish Water Department Guide Covers
How to Pay Plaquemines Parish Water Bill Online
The safest route is to start from the official Plaquemines Parish Payments page. Under Water Bill, the parish provides links for Quick Pay and New User? Register Today!.
You can also open the official Plaquemines Parish Water Works customer portal. The portal includes login, registration and Quick Pay access.
Open the official parish Payments page
Go to the official Plaquemines Parish Payments page and look for the Water Bill section.
Choose Quick Pay or register
Use Quick Pay if you only need to pay. Register if you want portal access for future account management.
Enter the correct account details
Use your account number, service address and customer name from your latest water bill.
Review payment carefully
Confirm the account, amount due, service address and payment method before submitting.
Save confirmation and call if urgent
Save your payment confirmation. If your account is in two-month status or at risk of disconnect, call 504-934-6520 after paying.
Plaquemines Parish Water Billing Phone Number, Address and Hours
For billing or meter-related questions, call 504-934-6520. The Water Works Main Office is located at 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037.
Office hours are Monday through Friday, 7:30 a.m. to 4:00 p.m.. The main office also has a 24-hour drop box.
504-934-6520
Billing, meter and payment questions.
333 F. Edward Hebert Boulevard
Building 203, Suite B111
Belle Chasse, LA 70037
P.O. Box 940
Belle Chasse, LA 70037
Monday–Friday
7:30 a.m.–4:00 p.m.
24-hour drop box available.
Keep Your Account Details Ready
Have your account number, service address, meter number, reading or payment confirmation ready before calling.
Faster supportEmergency Is Separate
For sewage or water emergencies after hours, use the 24-hour hotline at 504-912-1023.
24-hour helpPlaquemines Parish Water Bill Payment Options Compared
Plaquemines Parish Water Works customers can use Quick Pay, customer portal registration, the main office, mail, and drop boxes. Choose based on urgency and whether your account is current or at risk.
| Payment option | Official route | Best for | Practical warning |
|---|---|---|---|
| Quick Pay | Plaquemines Parish Water Works portal | Fast online water bill payment. | Save confirmation and call if the account is near disconnect. |
| Register account | Water Works customer portal | Future login and account management. | Use official portal only. |
| Main office | 333 F. Edward Hebert Blvd. | Customers who need in-person billing help. | Office hours are 7:30 a.m.–4 p.m. |
| 24-hour drop box | Main office / listed drop-off locations | After-hours check or money-order drop-off. | Call if your account is in two-month status. |
| Mail payment | P.O. Box 940, Belle Chasse, LA 70037 | Non-urgent payment by mail. | Mail is not best for urgent or disconnect-risk accounts. |
| Emergency issue | 504-912-1023 | Sewage or water emergency. | Do not use emergency hotline for normal billing questions. |
Plaquemines Parish Water Drop Boxes and Drop-Off Locations
The Water Billing & Collections page lists a 24-hour drop box at the main office in Belle Chasse. It also lists drop-off locations at Port Sulphur and East Bank.
333 F. Edward Hebert Boulevard
Building 203, Suite B111
Belle Chasse, LA 70037
24-hour drop box available.
29600 Highway 23
Port Sulphur, LA 70083
24-hour drop box available.
Woodlawn Fire Station
7139 Hwy 39
Braithwaite, LA 70040
504-934-6520
Call for urgent posting or disconnect questions.
Before using a drop box
- Write your account number clearly on the payment.
- Include the bill stub if available.
- Do not use drop box payment for urgent disconnect risk without calling billing.
- Keep your own record of check or money order details.
- Remember payments after 3 p.m. may settle the next service day.
Two-Month Status, Disconnect Risk and Urgent Water Payment
The official FAQ includes a direct warning for accounts in two-month status: customers should contact the Water Department when making an online or drop-box payment for disconnect. It also says payments taken after 3 p.m. settle the next service day.
Check your account status
Open the official Water Works portal or check your latest bill.
Pay through an official route
Use the official Plaquemines Parish Water Works Quick Pay or another official parish payment route.
Save proof immediately
Save the confirmation number, amount, payment date and payment method.
Call Water Billing
Call 504-934-6520 if your account is in two-month status, near disconnect, or payment was made after 3 p.m.
Start New Water Service in Plaquemines Parish
The official Customer Documents page includes documents for moving in, changing account information, landlord information, leak adjustment, final bill worksheet, new installation/floating meter and what you need to set up a new account.
The official FAQ says new-service requirements can depend on whether you are an owner, renter/lease customer, family-property customer, commercial customer, or new installation customer.
Common documents and fees mentioned by the official FAQ
- Proof of ownership, lease, settlement statement, bill of sale or landlord permission where applicable.
- Driver’s license.
- Permit release slip for new installation situations.
- Separate money orders or checks for required fees and deposits.
- Residential owner deposit listed as $35 for existing service setup.
- Renter/lease deposit listed as $75 for existing service setup.
- Commercial deposit listed as $125 for existing service setup.
- $20 administration fee listed for existing water service account setup.
Open Customer Documents
Start with the official Customer Documents page.
Choose the right form
Use the moving-in, landlord, new account or new meter document that matches your situation.
Call before visiting
Call 504-934-6520 to confirm exactly what applies to your property and account type.
Bring separate payments if required
The FAQ repeatedly references separate money orders or checks for fees and deposits. Confirm current payment rules before going.
Final Bill, Moving Out or Closing a Plaquemines Water Account
The official FAQ says final billing requires written information from the customer, including the date water is requested off, forwarding address, current phone number and account number.
It also says deposits are not transferred. Deposits are applied toward the final bill, and any remaining credit balance is processed and mailed by check. If you move to another location within the parish, the FAQ says a new deposit and fees may be required with another application.
Prepare written notice
Include water-off date, forwarding address, current phone number and account number.
Use the final bill worksheet
Open the official Customer Documents page and find the final bill worksheet.
Ask about deposit handling
Confirm how your deposit will be applied to the final bill and where any refund check will be mailed.
Call if moving within the parish
Call 504-934-6520 because a new account, deposit and fees may still be required.
Water Leaks, Low Pressure, Sewer Issues and 24-Hour Emergency Hotline
For assistance with water leaks, low water pressure, hydrant leaks, sewer issues and repairs, the Water Billing & Collections page lists Inframark Operations & Maintenance at 504-392-4177, Monday through Friday, 7:30 a.m. to 4:00 p.m..
For after-hours sewage or water emergencies, the listed 24-hour hotline is 504-912-1023.
504-912-1023
24-hour hotline for sewage or water issues.
504-392-4177
Inframark Operations & Maintenance.
504-934-6520
Use for billing or meter reading questions.
Give address, nearest cross street, visible leak, low-pressure issue, sewer issue and callback number.
Water Rates, Deposits, Floating Meters and Meter Readings
The official FAQ includes residential and commercial water, sewer and refuse rate details, plus floating meter information. It also says floating meter readings must be called into 504-934-6520 no later than the 10th of every month, with account number, meter number and the full reading including all zeros.
Useful rate and meter-reading reminders
- Rates can change, so always confirm current amounts with Plaquemines Parish Water Billing.
- Floating meter customers should call readings by the 10th of each month.
- Have account number, meter number and full reading ready.
- If readings are not called in, the FAQ says the account may be estimated for that month.
- Ask Water Billing before relying on old rate screenshots or copied tables from other websites.
Water Notices, Boil Advisories and Quality Reports
Plaquemines Parish provides Water Notices for timely alerts about drinking water safety, boil advisories, service interruptions and other water-quality or utility matters. The parish also publishes annual drinking water quality reports.
If you are searching because your water is off, pressure is low, or you heard about a boil advisory, check the official Water Notices page before relying on social media comments.
When to check official notices
- Boil water advisory or rescission notice.
- Loss of water pressure.
- Parishwide or district water interruption.
- Storm, emergency or repair-related water issue.
- Water quality questions.
Official Plaquemines Parish Water Department Links and Billing Resources
Use these official resources first. They help avoid the wrong Plaquemine city utility, third-party bill processors, outdated copies and unofficial payment pages.
💧 Water Billing & Collections
Official page for Water Works office, phone, hours, emergency hotline, drop boxes and water links.
Open Water Billing💳 Parish Payments
Official parish Payments page with Water Bill Quick Pay and registration links.
Open Payments Page⚡ Water Works Portal
Official customer portal for login, registration and Quick Pay access.
Open Portal📄 Customer Documents
Official forms for moving in, final bill, landlord, leak adjustment and account changes.
Open Documents🚰 Water Notices
Official alerts for boil advisories, service interruptions and water-quality notices.
Open Alerts Portal🧪 Water Quality Reports
Annual Consumer Confidence Reports for Plaquemines Parish water systems.
Open Quality ReportsPlaquemines Parish Water Works Main Office Map and Directions
The Water Works Main Office is listed at 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037. Use this location for in-person water billing support and the main 24-hour drop box.
Plaquemines Parish Water Works Main Office
Use this map for the Belle Chasse Water Works office location.
Plaquemines Parish Water Phone, Office, Drop Box and Emergency Details
Use this quick table when you need to pay, call, visit, mail, use a drop box, report a leak or handle an emergency.
| Need | Official detail | Best action |
|---|---|---|
| Online water bill pay | Water Works portal | Use Quick Pay or register for portal access. |
| Water Billing phone | 504-934-6520 | Use for billing, meter and payment questions. |
| Water/sewer emergency | 504-912-1023 | Use for 24-hour sewage or water issues. |
| Leaks / repairs | 504-392-4177 | Use for leaks, low pressure, hydrant leaks and sewer repairs. |
| Main office | 333 F. Edward Hebert Blvd., Building 203, Suite B111, Belle Chasse, LA 70037 | Use for billing office and main drop box. |
| Mailing address | P.O. Box 940, Belle Chasse, LA 70037 | Use for non-urgent mailed correspondence/payment. |
| Office hours | Monday–Friday, 7:30 a.m.–4:00 p.m. | Call or visit during listed business hours. |
| Customer forms | Customer Documents | Use for moving in, final bill, landlord and leak adjustment forms. |
FAQs About Plaquemines Parish Water Department Bill Pay
How do I pay my Plaquemines Parish water bill online?
Use the official Plaquemines Parish Payments page and select Water Bill Quick Pay, or open the official Plaquemines Parish Water Works customer portal.
What is the Plaquemines Parish Water Billing phone number?
Call Water Billing at 504-934-6520.
Where is the Plaquemines Parish Water Works Main Office?
The main office is at 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037.
What are Plaquemines Parish Water Works office hours?
The listed hours are Monday through Friday, 7:30 a.m. to 4:00 p.m.
What is the 24-hour emergency number for Plaquemines water or sewer issues?
For sewage or water emergencies, call 504-912-1023.
Who do I call for a water leak or low water pressure?
For water leaks, low water pressure, hydrant leaks, sewer issues and repairs, call Inframark Operations & Maintenance at 504-392-4177 during listed business hours. After hours, call 504-912-1023.
Can I use a drop box for Plaquemines Parish water payment?
Yes. The parish lists 24-hour drop boxes at the main office and Port Sulphur, plus an East Bank drop-off location at Woodlawn Fire Station.
What should I do if my Plaquemines water account is in two-month status?
Make payment through an official route and contact Water Billing at 504-934-6520, especially if paying online or by drop box for disconnect.
How do I start new water service in Plaquemines Parish?
Use the official Customer Documents page and call Water Billing. Requirements vary for owners, renters, family property, commercial customers and new installations.
Is this page the official Plaquemines Parish website?
No. This is an independent informational guide. Use the official PlaqueminesParish.gov and Water Works portal links in this article for payments, account support and emergency contact.
Best Way to Pay Plaquemines Parish Water Department Bill in 2026
The best official route is to start from the Plaquemines Parish Payments page and use the Water Bill Quick Pay or registration links. You can also open the official Water Works customer portal.
For billing or meter questions, call 504-934-6520. For leaks, low pressure, hydrant leaks, sewer issues or repairs, call 504-392-4177. For 24-hour sewage or water emergencies, call 504-912-1023.
Important Notice: This article is an independent informational guide and is not Plaquemines Parish Government, Plaquemines Parish Water Works, Inframark, Continental Utility Solutions, CivicPlus, a payment processor, emergency dispatcher or official utility service. Payment links, phone numbers, rates, deposits, office hours, drop-box locations, emergency contact details and utility policies can change. Always verify urgent or official matters directly with Plaquemines Parish Water Billing & Collections before acting.