Plaquemines Parish Water Bill & Service Help
Need to pay a Plaquemines Parish water bill, use Quick Pay, contact Water Works, set up water service, request final billing, call in a floating meter reading, find boil advisory notices, reach Inframark for leaks or sewer issues, or check the latest water quality reports? This guide turns the official parish pages into quick, practical steps.
Choose the Right Plaquemines Water Task
How To Pay a Plaquemines Parish Water Bill Online
Start from the official parish route
Use the parish’s Water Billing & Collections page, the Plaquemines Parish Payments page, or go directly to the Plaquemines Parish Water Works Customer Web Portal.
Use Quick Pay or register
The Customer Web Portal shows Quick Pay, login and registration. Use Quick Pay for a single payment; register if you want account access and future portal tools.
Match the account exactly
Use the account information from your bill. If your account or meter details do not match, stop and call billing at 504-934-6520.
Watch the 3 p.m. timing rule
The official FAQ says payments taken after 3 p.m. have to be settled at next-day service. If the account is in two-month or disconnect status, call the office when making an online or drop-box payment.
Save confirmation
Keep the confirmation number, payment amount, date, account number, meter number if relevant, and payment method until your account updates.
Payment, Office and Drop-Box Options
| Payment route | Official detail | Best for | Important warning |
|---|---|---|---|
| Customer Web Portal | Official Plaquemines Parish Water Works portal with login, registration and Quick Pay. | Online payment and customer portal access. | Use the official plaqueminesparish.epayub.com route. |
| PPG Geaux | The parish says water bills can now be paid on the PPG Geaux mobile app. | Residents who want parish services and payment access on mobile. | Download only the official parish app from trusted app stores or parish pages. |
| Main office | 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037. | In-person billing/customer service and document drop-off. | The FAQ says the Belle Chasse office does not accept cash for new-account deposits. |
| P.O. Box 940, Belle Chasse, LA 70037. | Non-urgent mailed documents or payments when allowed. | Do not mail if the account is near disconnect. | |
| Main office drop box | 24-hour drop box available at the Belle Chasse Water Works location. | After-hours document/payment drop-off. | After-3 p.m. timing can push settlement to next-day service. |
| Port Sulphur drop box | 29600 Highway 23, Port Sulphur, LA 70083; 24-hour drop box available. | South parish drop-off convenience. | Follow up if paying to avoid disconnect. |
| East Bank drop box | Woodlawn Fire Station, 7139 Hwy 39, Braithwaite, LA 70040. | East Bank drop-off convenience. | Use account details and follow up if urgent. |
Plaquemines Parish Water Works Phone, Address and Hours
| Need | Official detail | Use it for |
|---|---|---|
| Water Works billing / meter issues | 504-934-6520 | Billing, meter reading, account, payment, customer-service, deposit and final-bill questions. |
| Water Works main office | 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037 | Main Water Works customer-service location. |
| Water Works mailing address | P.O. Box 940, Belle Chasse, LA 70037 | Mailed documents, forms or payments when instructed by the office. |
| Water Works hours | Monday–Friday, 7:30 a.m.–4 p.m. | Call or visit during listed business hours. |
| Inframark operations | 504-392-4177 | Water leaks, low water pressure, hydrant leaks, sewer issues and repairs. |
| After-hours water/sewer hotline | 504-912-1023 | 24-hour emergency number for sewage or water issues. |
| Public Service main phone | 504-934-6330 | Public Service Department routing for broader water/sewer public-service matters. |
| Water Works email route | Use the official “Email Water Works” link or posted water billing email instructions. | Written account changes, final-bill details, moving documents and non-urgent service paperwork. |
New Water Service: Documents, Deposits and Setup Rules
Plaquemines Parish has different requirements for a new installation and for setting up an account where water service already exists. Bring the right documents before going to the Belle Chasse office.
Owner / residential
For new installation, the FAQ lists permit release slip, proof of ownership with your name and physical address, driver’s license, meter installation fee, and a $35 deposit.
Renter / lease / family property
Bring permit release slip, lease showing responsibility for water or landlord/family permission, driver’s license, meter installation fee, and a $75 deposit.
Commercial / LLC / agriculture
Bring permit release slip, lease or settlement statement or landlord form, driver’s license, meter installation fee, and a $125 deposit.
| Situation | Official requirement | Practical action |
|---|---|---|
| New meter / new installation | Application required; tapping fees vary by meter size and location. | Call 504-934-6520 before budgeting or ordering work. |
| Pre-existing water service, owner | Proof of ownership, driver’s license, $20 administration fee and $35 deposit. | Bring two separate checks or money orders. |
| Pre-existing water service, renter | Lease/permission, driver’s license, $20 administration fee and $75 deposit. | Make sure the lease says the tenant is responsible for water. |
| Pre-existing water service, commercial | Lease/settlement statement, driver’s license, $20 administration fee and $125 deposit. | Ask whether any business documents are also required. |
| Cash payment | The FAQ says the Belle Chasse office does not accept cash for the listed deposits. | Use the payment method requested by Water Works. |
Moving Out, Final Bill or Changing Account Information
Final-bill rule: Plaquemines Parish says final billing requires something in writing with the requested water-off date, forwarding address, current phone number and account number. It can be mailed, emailed or handled using the final billing form in the office.
Deposits are not transferred
The FAQ says deposits are applied toward the final bill. Any remaining credit balance is processed and mailed by check.
Moving within the parish
If you move to another location within Plaquemines Parish, the FAQ says a new deposit, fees and another application are required.
- Provide the date water should be turned off.
- Provide the service address and account number.
- Provide a forwarding address.
- Provide a current phone number.
- Ask whether any forms, signatures or ID are required.
- Keep a copy of the written request.
Water, Sewer, Refuse and Floating Meter Rate Notes
The official FAQ currently displays rate information labeled for July 1, 2023 through Dec. 1, 2024. Because rates can change, use these as a guide only and verify the current amount with Water Works before disputing or budgeting.
| Rate item shown in FAQ | Official FAQ amount | What it means |
|---|---|---|
| Residential water minimum | 0–4,000 gallons: $10.00. | Minimum bill applies before tiered usage charges. |
| Residential water tiers | Tier 1 $4.54, Tier 2 $5.68, Tier 3 $6.80 per 1,000 gallons. | Higher usage can move into higher tiers. |
| Commercial water minimum | 0–4,000 gallons: $40.00. | Commercial minimum differs from residential. |
| Commercial water tiers | Tier 1 $5.68, Tier 2 $6.24, Tier 3 listed in FAQ. | Call to confirm the current commercial tier schedule. |
| Sewer residential minimum | 0–4,000 gallons: $10.00. | Sewer may appear separately from water on the bill. |
| Sewer residential tiers | Tier 1 $2.44, Tier 2 $3.05, Tier 3 $3.66 per 1,000 gallons. | Leak-related usage can affect more than one line item. |
| Refuse | Residential per can $7.60; commercial per can $15.21. | Your utility bill may include refuse, not only water. |
| State tax / mosquito fee note | 2% state tax on water charge only; commercial mosquito fee varies by meter size. | Check separate bill line items before assuming a water usage error. |
Floating Meter Reading and Deposit Rules
Call readings by the 10th
The FAQ says all floating meter readings must be called in to 504-934-6520 no later than the 10th of every month.
Read the whole meter
Have the account number, meter number and the entire reading including all zeros.
Estimated if not called
If readings are not called in, the FAQ says the bill will be estimated for that month.
| Floating meter item | Official FAQ detail | Smart action |
|---|---|---|
| Deposit | FAQ shows floating meter deposit as $1,000.00 and also references an older $945.00 line. | Call 504-934-6520 to confirm the current deposit before applying. |
| Minimum | FAQ shows floating meter minimum 0–4,000 gallons at $90.70. | Use only as a guide and confirm current rates. |
| Reading deadline | Call in readings no later than the 10th of every month. | Set a calendar reminder and keep photo proof of the reading. |
| Disconnect/two-month status | If account is in two-month status, contact Water Works when making online or drop-box payment for disconnect. | Do not assume online payment alone solves a disconnect issue. |
Leaks, Low Pressure, Hydrant Leaks, Sewer Issues and Repairs
Business-hours repair routing
For water leaks, low water pressure, hydrant leaks, sewer issues and repairs, call Inframark Operations & Maintenance at 504-392-4177.
After-hours issue
After hours, use the parish’s listed emergency water/sewer number: 504-912-1023.
Billing vs repair
Billing and meter-account issues go to 504-934-6520. Field leaks and repairs go to Inframark.
- Give the exact address or nearest cross street.
- Say whether it is a leak, low pressure, hydrant leak, sewer issue, repair issue or billing issue.
- Tell them whether the issue is inside the property, outside, at the meter, in the road or near a hydrant.
- Provide callback number and photos if safe to take.
- Call billing separately if the issue may affect your bill or final account.
High Plaquemines Parish Water Bill: Check These First
Toilets and fixtures
Silent toilet leaks, dripping faucets, running ice-maker lines and water softeners can increase usage without visible flooding.
Meter reading
Compare the current meter reading with the bill. Floating meter users must call the full reading, including zeros, by the 10th.
Sewer and refuse
Your total may include water, sewer, refuse, tax, commercial mosquito fees or other items. Separate line items before assuming water usage caused the entire increase.
| What you notice | Possible reason | Best action |
|---|---|---|
| Usage seems too high | Toilet leak, outdoor leak, irrigation, meter reading issue or estimated reading. | Check fixtures, record the meter reading and call billing at 504-934-6520. |
| Low pressure or visible leak | Field issue, hydrant leak, service-line concern or repair issue. | Call Inframark at 504-392-4177 during business hours or 504-912-1023 after hours. |
| Bill includes refuse/sewer | Non-water line items are included. | Compare each line item separately. |
| Floating meter estimated | Reading not called in by deadline or incomplete reading. | Call 504-934-6520 with account number, meter number and entire reading. |
| Payment made after 3 p.m. | Next-day settlement may apply. | Call billing if disconnect status is involved. |
Water Quality Reports: Belle Chasse, Port Sulphur, Dalcour and Point A La Hache
Annual reports
The parish publishes Annual Drinking Water Quality Reports explaining where the water comes from, what was found and how it meets health and safety standards.
Multiple water districts
The archive lists recent reports for Belle Chasse, Port Sulphur, Point A La Hache and Dalcour water systems.
Use the correct system
Pick the report matching your water system or service area, not just the parish name.
Boil Advisories, Water Notices and Emergency Alerts
Water notices
The parish describes its Water Notices portal as a place for drinking water safety alerts, boil advisories, service interruptions and other water-quality or utility matters.
Alert Plaquemines
The Storm Tracker / Alerts Portal links to Alert Plaquemines and live emergency feed resources for time-sensitive information.
Storm season
Use the parish alerts portal during storms, boil advisories, ferry disruptions, public service interruptions and recovery updates.
Local Plaquemines Tips That Save Time
Use the right phone number
Billing and meter-account issues go to 504-934-6520. Leaks, low pressure, hydrant leaks, sewer issues and repairs go to Inframark at 504-392-4177.
Do not pay after 3 p.m. and assume same-day settlement
The FAQ says payments taken after 3 p.m. settle at next-day service. Call if your account is close to disconnect.
New accounts need separate payments
The FAQ repeatedly references two separate checks or money orders for deposits and fees. Bring the exact documents and payment method.
Final billing must be written
Give the turn-off date, forwarding address, phone number and account number in writing. Deposits are not transferred to a new location.
Plaquemines Parish Water Works Map and Visit Planning
Use this map for the Water Works Main Office at 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037. Bring bill, account number, meter number, driver’s license, lease/ownership documents, deposit/fee payment method, final-bill details or repair documentation depending on your task.
Main office
333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037.
Drop boxes
Belle Chasse main office, 29600 Highway 23 in Port Sulphur, and Woodlawn Fire Station at 7139 Hwy 39 in Braithwaite.
Office hours
Water Works lists Monday–Friday, 7:30 a.m.–4 p.m. Call 504-934-6520 before visiting if the issue is urgent.
Official Plaquemines Parish Water Links
Plaquemines Parish Water Department FAQs
Where do I pay my Plaquemines Parish water bill online?
Use the official Plaquemines Parish Water Works Customer Web Portal at plaqueminesparish.epayub.com. The parish payment page also links to the water bill payment route.
Does the Plaquemines Parish water portal have Quick Pay?
Yes. The Customer Web Portal shows Quick Pay, login and registration options.
What is the Plaquemines Parish Water Works billing phone number?
Call 504-934-6520 for Water Works billing, meter, account and payment questions.
Who do I call for water leaks, low pressure, hydrant leaks or sewer repairs?
Call Inframark Operations & Maintenance at 504-392-4177 during business hours. After hours, use 504-912-1023.
Where is the Water Works main office?
The Water Works main office is at 333 F. Edward Hebert Boulevard, Building 203, Suite B111, Belle Chasse, LA 70037.
What are Water Works office hours?
The official Water Billing & Collections page lists Monday through Friday, 7:30 a.m. to 4 p.m.
Where are Plaquemines Parish Water Works drop boxes?
The main Belle Chasse office has a 24-hour drop box. The parish also lists drop boxes at 29600 Highway 23 in Port Sulphur and Woodlawn Fire Station, 7139 Hwy 39, Braithwaite.
What do I need to start a new water account?
Requirements depend on whether you own, rent, have family-property permission or are opening a commercial account. Common requirements include proof of ownership or lease/permission, driver’s license, application, and separate payment for deposit and fees.
How much is the deposit for pre-existing water service?
The FAQ lists $35 for a residential owner, $75 for a renter/lease/family property account, and $125 for commercial property, plus a $20 administration fee for pre-existing water service. Call to verify current amounts before applying.
How do I request a final water bill when moving out?
The parish requires something in writing with the water-off date, forwarding address, current phone number and account number. Deposits are applied to the final bill and are not transferred to a new location.
When must floating meter readings be called in?
The FAQ says all floating meter readings must be called into 504-934-6520 no later than the 10th of every month, with account number, meter number and the entire reading including all zeros.
Does this page collect Plaquemines Parish water payments?
No. This is an independent informational guide. Use official Plaquemines Parish Government, Water Works, PPG Geaux and Customer Web Portal links for live payments, account status, water notices and official forms.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.