Pace Water Bill Pay – Pay Online, by Phone & In Person
Use this practical Pace Water System guide to pay your bill online, by automated IVR phone, mail, drive-up window, drop box or in person. Find the official payment page, account-number requirement, phone numbers, office hours, address, payment tips, rates, deposits, late fees, reconnection steps and new-service guidance.
🔒 Official Pace Water Resources
Before You Pay, Confirm You Are Using Pace Water System
People searching “Pace water bill pay” usually want the official payment page, phone payment number, customer service phone, office address, drop box, drive-up window, AutoPay, due date, late fee or reconnection help.
Pace Water System, Inc. serves the Pace, Florida area and provides customer service for water, wastewater and reclaim water. The official website lists the office at 4401 Woodbine Road and gives the main customer service number as 850-994-5129.
Do not confuse “Pace” with unrelated PACE financing programs or third-party bill-payment websites. For your actual water account, start from pacewater.org or the official Pay My Bill page.
Search intent: pay online
Users need the official payment page, 12-digit account number guidance, online account option, payment methods and AutoPay details.
Search intent: phone payment
Users need the IVR number 855-385-4841 and the main support number 850-994-5129 for billing help.
Search intent: reconnect service
Users need to know that online/IVR payment alone is not enough after disconnection; they must call Pace Water for payment verification.
How to Pay Your Pace Water Bill Online
Pace Water allows members to make a one-time payment with or without setting up an online account. Creating an online account gives more tools, including recurring payments, online payment history and water consumption history.
1
Open the official Pace Water payment page
Start at pacewater.org, not a random search ad.
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Official payment page: Pace Water Pay My Bill.
Use this official page first because it explains one-time payment, online account setup, IVR payment, e-billing, AutoPay and reconnection instructions.
2
Use your 12-digit account number
The account number is on your billing statement.
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Pace Water says online payment requires the 12-digit account number located on your billing statement. Keep the latest bill beside you before starting payment.
3
Choose one-time payment or online account
Quick payment vs account tools.
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Use one-time payment if you only need to pay the bill today. Create an online account if you want to manage multiple water meter service accounts, schedule a preferred pay date up to the due date, schedule recurring payments, view online payment history or view water consumption history.
4
Choose debit card, credit card or e-check
Pace Water lists these online options.
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Pace Water says members can pay by debit card, credit card or e-check. The payment page also states there are no additional fees or charges associated with credit or debit card payments.
5
Save confirmation and review your account
Important for late or disconnected accounts.
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Save your confirmation number, date and payment amount. If the account was disconnected, call Pace Water at 850-994-5129 after online or IVR payment so Customer Service can verify payment before reconnection.
Pace Water Payment Options: Online, IVR Phone, Mail, Drive-Up Window and Drop Box
Choose the method based on timing, proof of payment and whether the account is at risk of late fee or disconnection.
| Payment Method | Official Detail | Best For | Practical Tip |
|---|---|---|---|
| Online one-time payment | Pay My Bill | Fast bill payment without full account setup | Use your 12-digit account number from the latest bill. |
| Online account | Create account through payment portal | Recurring payments, payment history, consumption history, multiple accounts | Best option for homeowners, landlords and repeat users. |
| Automated IVR phone | 855-385-4841 | Phone payment when portal access is difficult | Account number is required. |
| Pace Water System, Inc., 4401 Woodbine Road, Pace, FL 32571-8758 | Routine check or money order payment | Mail 5–7 business days before due date to avoid late fees. | |
| Drive-up window | Available during normal work hours | Local in-person payment without walking in | Mondays, Fridays and the first day after a holiday are normally busy. |
| After-hours drop box | Located by the drive-up window | After-hours payment drop-off | Use check or money order with account number. Avoid drop box for urgent reconnection proof. |
| Cash, check or credit card at office | Accepted through drop-off/office payment options | Local customers who need direct payment help | Visit during office hours when account issue is complicated. |
Pace Water Office Address, Hours, Emergency Calls and Map
Use the office for in-person customer service, drive-up payments, drop box payment location, new service and account questions.
Main number
Use for customer service, billing help, emergency calls after hours and reconnection notification.
Office hours
Monday–Friday
7:00 a.m.–4:00 p.m.
Closed on legal holidays observed by Pace Water.
Office / payment address
Pace Water System, Inc.
4401 Woodbine Road
Pace, FL 32571-8758
Pace Water Rates, Deposits, Late Fee and Reconnection Charges
Pace Water’s official rates page lists current water, sewer, reuse, tap, deposit and delinquent charges. Always check the official rates page for the latest values before making decisions.
| Item | Official Detail | Practical Meaning |
|---|---|---|
| Water monthly minimum | $26.80 includes 2,000 gallons | Base bill before tiered usage above the included amount. |
| Water deposit | $100 homeowner / $150 renter | Deposit depends on customer/property status. |
| Sewer monthly minimum | $43.40 includes 2,000 gallons | Sewer is billed separately from water rates. |
| Winter quarter sewer averaging | Residential sewer charges are based on average winter water use | Winter usage can affect sewer billing for the following period. |
| Late fee | 10% of total past due amount when paid after due date | Pay before the due date to avoid penalty. |
| Delinquent fee | $150.00 | Serious past-due accounts can become expensive quickly. |
| Same-day reconnection | $60.00 if paid in full after 2 p.m. and before 4 p.m. | Timing matters if you need service restored the same day. |
What to Do If Your Pace Water Service Was Disconnected
This is one of the most important details on the official payment page: if service was disconnected and you pay online or by IVR, you still must call Pace Water so Customer Service can verify payment.
1
Pay the full required balance through an official method
Use online, IVR or in-person route.
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Use Pay My Bill, automated IVR phone payment at 855-385-4841, or contact Pace Water directly. Save confirmation.
2
Call Customer Service after payment
Required for verification before reconnection.
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Call 850-994-5129 after payment. Tell them you paid a disconnected account and provide confirmation details. Pace Water says reconnection cannot happen until Customer Service verifies payment.
3
Check faucets and fixtures before turn-on
Avoid damage when water is pressurized.
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The Pace Water reconnection release explains that customers are responsible for making sure all faucets and plumbing fixtures are off and there are no leaks when service is turned on or reconnected.
4
Understand same-day reconnection timing
Late afternoon payments may add cost.
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The official rates page lists a same-day service reconnection charge if paid in full after 2 p.m. and before 4 p.m. Call the office before assuming same-day restoration is available.
New Pace Water Service, E-Billing and Account Management Tips
New customers, renters, owners and out-of-state customers should follow Pace Water’s official new-service instructions before assuming service can be started online only.
New service in franchise area
Pace Water says customers in the water/sewer franchise area must come into the office with photo ID and deposit amount.
Out-of-state customers
Out-of-state customers may mail the new service agreement, photo ID copy and deposit check in one envelope to the Woodbine Road address.
E-billing setup
To receive e-statements, login to the customer account through the bill payment portal and choose the e-billing option.
Helpful Florida and Water Bill Guides
If your service address is not actually served by Pace Water, check your bill carefully. Nearby Santa Rosa County-area utilities may have different providers and payment portals.
Florida payment guide examples
You may also find related Florida payment guides useful, such as City of Saint Petersburg Water Dept, Palm Beach Water Department, and Sebring Water Department.
General payment help
For a broader step-by-step explanation, see Pay Your Water Bill Online or Water and Sewerage Pay Bill.
Practical Pace Water Bill Tips Most Generic Posts Miss
These tips are written for real Pace customers dealing with online payment, IVR phone payment, reconnect issues, sewer averaging, new service, e-billing and high water usage.
Keep your 12-digit account number ready
Pace Water requires the account number for online payment and IVR phone payment. Use the latest billing statement.
Call after disconnected-account payment
If service was disconnected, pay online or by IVR first, then call 850-994-5129 so Customer Service can verify payment.
Use consumption history
An online account can show water consumption history. Use it to catch unusual usage before it becomes a high bill.
Avoid busy office times
Pace Water says Mondays, Fridays and the first day after a holiday are normally very busy at the drive-up window.
Mail early, not on due date
Pace Water recommends mailing check or money order payments at least five to seven business days before the due date.
Watch winter sewer averaging
Residential sewer charges are based on winter water usage averages, so winter leaks and heavy use can affect later sewer bills.
Pace Water Bill Pay FAQs
These FAQs answer real search questions about Pace Water online bill payment, IVR phone payment, customer service, office hours, drop box, due date, late fees and reconnection.
QHow do I pay my Pace Water bill online?▾
Use the official Pace Water Pay My Bill page. You can make a one-time payment with or without setting up an online account.
QWhat account number do I need for Pace Water online payment?▾
Pace Water says online payment requires the 12-digit account number shown on your billing statement.
QWhat is the Pace Water automated phone payment number?▾
The automated IVR telephone payment number listed by Pace Water is 855-385-4841. Your account number is required.
QWhat is the Pace Water customer service phone number?▾
Pace Water System’s main customer service number is 850-994-5129.
QWhere is the Pace Water office?▾
Pace Water System is located at 4401 Woodbine Road, Pace, FL 32571-8758.
QWhat are Pace Water office hours?▾
The official office hours are Monday through Friday, 7 a.m. to 4 p.m., except legal holidays.
QCan I pay Pace Water by mail or drop box?▾
Yes. Mail check or money order payments with the payment coupon to Pace Water System, Inc., 4401 Woodbine Road, Pace, FL 32571-8758. Payments can also be made through the drive-up window during normal work hours, and an after-hours drop box is located by the drive-up window.
QDoes Pace Water charge extra fees for credit or debit card payments?▾
Pace Water states that there are no additional fees or charges associated with credit or debit card payments.
QWhat should I do after paying a disconnected Pace Water account?▾
If you were disconnected and pay online or by IVR, Pace Water says you must still call the office at 850-994-5129 so the Customer Service team can verify payment before reconnection.
QIs WaterBillsPay.org the official Pace Water website?▾
No. WaterBillsPay.org is an independent informational guide. Always make payments and confirm account-specific instructions through official Pace Water System links.
The Safest Way to Pay Your Pace Water Bill
For normal Pace Water bill payment, start with the official Pay My Bill page, use your 12-digit account number, and choose one-time payment or online account setup. You can also pay by automated IVR phone at 855-385-4841, mail payment, use the drive-up window, or use the after-hours drop box.
If service has been disconnected, do not stop after making an online or IVR payment. Call Pace Water at 850-994-5129 so Customer Service can verify payment before reconnection. For in-person help, visit 4401 Woodbine Road during Monday–Friday office hours, 7 a.m. to 4 p.m.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.