Gulfport Water Department, MS: Bill Pay, Phone & Address

Updated 2026 • Gulfport MS Utility Billing Guide

Gulfport Water Department, MS: Bill Pay, Phone Number, Address and Official Payment Help

This guide helps Gulfport customers pay a water or utility bill online, pay by phone, use EFT auto debit, mail a payment, visit the office, request new water service, schedule reconnect after disconnection, and avoid late-fee or payment-posting problems.

228
868-5700 billing
877
379-0329 phone pay
11%
late fee listed
3 PM
same-day reconnect note
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Important: If your water service is disconnected for non-payment and you pay online or by phone, Gulfport says you still need to contact the office to schedule reconnect before 3:00 PM for same-day service.

01 — Quick Overview

Gulfport Water Bill Pay Options at a Glance

The City of Gulfport Utility Billing Department offers online payment, EFT auto debit, phone payment, in-office payment, mail payment, and overnight drop box options. The best method depends on whether your bill is current, past due, or already disconnected.

The official Utility Billing page lists the main phone number as 228-868-5700. The new service worksheet lists the Water Department phone as 228-868-5720. For phone payments, Gulfport lists 1-877-379-0329.

The official new service worksheet lists two Water Department office locations: 1422 23rd Ave., Gulfport, MS 39501 and 13472 Hwy 49 N, Gulfport, MS 39503. Lobby hours differ by location, so check before visiting.

NeedOfficial Gulfport OptionPractical Detail
Pay onlineMUNIS self-service portalUse the official online payment portal from the city website.
Pay by phone1-877-379-0329Use for phone payment. Keep account details ready.
Billing help228-868-5700Utility Billing questions, payment concerns and account support.
Water Department228-868-5720Listed on the official new service worksheet.
Mailing addressP.O. Box 1780, Gulfport, MS 39502City mailing address listed on official pages and forms.
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Quick tip: If your account is current, online or phone payment is convenient. If service is already disconnected, pay first and then contact the office before 3 PM to request same-day reconnect.

02 — Online Payment

How to Pay Gulfport Water Bill Online Step by Step

The safest online route is to start from the official City of Gulfport Utility Billing page and click the official Pay Online link.

1
Open the official Gulfport Utility Billing page
Start from gulfport-ms.gov

Use the official City of Gulfport website and open the Utility Billing page. From there, click the official Pay Online link to reach the municipal self-service payment portal.

Official billing page: https://www.gulfport-ms.gov/residents/utility_billing/index.php
2
Choose the online payment option
Use official MUNIS self-service

Use the official online portal to make a payment. Avoid random third-party payment pages if your account is past due or disconnected.

3
Enter account details from your bill
Use the current bill and coupon stub

Enter your Gulfport utility account details exactly as shown on the bill. If you mail payment, the official page says payment coupon stubs are required to avoid processing delay.

4
Review amount and payment method
Check before submitting

Confirm the service address, payment amount, due date, account number and any fee shown before you submit the payment.

5
Contact the office if disconnected
Payment alone may not schedule reconnect

If service was disconnected for non-payment, Gulfport says you must contact the office to schedule reconnect before 3:00 PM for same-day service after paying online or by phone.

Online payment tip: Save the confirmation number, screenshot or receipt. If the payment is urgent, call Utility Billing with the confirmation so they can advise on posting or reconnect steps.

03 — Phone Number, Mail, Drop Box and Office

Gulfport Water Phone Number, Address and Payment Methods

Gulfport offers several payment methods. Online and phone payments are faster, while mail and drop box payments require coupon stubs and extra processing time.

Online payment

Use the official Pay Online link from Gulfport Utility Billing.

Phone payment

Call 1-877-379-0329 and keep your water account information ready.

Utility Billing

Call 228-868-5700 for utility billing questions and account support.

Water Department

The new service worksheet lists 228-868-5720 and utilitybilling@gulfport-ms.gov.

Office locations

1422 23rd Ave. and 13472 Hwy 49 N are listed on the official worksheet.

Drop boxes

Overnight drop boxes are available at both locations for check or money order with coupon stub.

Method / ContactOfficial DetailBest For
Online paymentGulfport MUNIS self-service portalFast payment from the official city website.
Phone payment1-877-379-0329Paying without using the website.
EFT auto debitRequest EFT-Auto Debit formAutomatic recurring payment setup.
In-office paymentCash, check or credit card acceptedCustomers who need direct office help.
Drop boxCheck or money order with payment coupon/stubAfter-hours payment, not immediate posting.
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Drop box tip: Gulfport says drop boxes are checked at 8 AM Monday through Friday. Do not use drop box payment if you need immediate reconnect or same-day posting.

04 — Late Fees, Reconnect and Billing Help

What to Do If Your Gulfport Water Bill Is Late, Disconnected or Confusing

Gulfport utility bills are billed monthly. Accounts with a past-due balance may be disconnected if not paid by the current due date, and late fees may apply if payment is not received by the deadline.

Monthly billing

The official Utility Billing page says all services are billed monthly.

11% late fee

An 11% late fee is assessed on unpaid balances not received by 5 PM on the bill due date.

Reconnect after payment

If disconnected, contact the office before 3 PM after paying to request same-day reconnect.

Bill adjustments

Leak adjustments and pool adjustments can be handled online or through the office.

1
Check the due date and late fee risk
Payment must be received by deadline

The official Utility Billing page says an 11% late fee is assessed on unpaid balances not received in the office by 5 PM on the due date.

2
Use online or phone payment for urgent payment
Mail and drop box can delay posting

If you are close to disconnection, avoid mail. The city says mailed payments may have processing delays, and drop boxes are checked only at 8 AM Monday through Friday.

3
Call after payment if service is disconnected
Before 3 PM for same-day reconnect

After online or phone payment, contact the office before 3 PM to schedule reconnect for the same day if your account was disconnected for non-payment.

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Past-due tip: Keep your confirmation number ready when you call. Ask the office whether the full balance, reconnect fee or additional charge is needed before service can be restored.

05 — New Service, Disconnect and Account Forms

How to Start or Disconnect Gulfport Water / Utility Service

The City of Gulfport provides online forms for new water/utility service, disconnect requests, EFT auto debit and water bill adjustments. New service may require identification, deposit, service charge and proof of lease, deed, settlement or purchasing contract.

Request new service

Use the official water/utility service request form or visit the Water Department office.

Same-day service

The official worksheet says same-day service is available if the new account is processed before 3 PM.

Deposit and service charge

The worksheet lists residential deposit $150, commercial deposit $200, and service charge $40.

Disconnect service

Use the official disconnect water/utilities form and follow city instructions for final billing.

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New service tip: Bring or upload a government-issued photo ID, Social Security number or tax ID, contact details, billing address, effective service date, signed contract, and lease/deed/settlement/purchasing contract copy if required.
Insider Tips

Real Gulfport Water Bill Tips That Save Time and Avoid Payment Problems

These practical tips help avoid wrong payment pages, late fees, mail delays, disconnected-service confusion, and new-service paperwork problems.

Tip 01

Use the city site first

Start from gulfport-ms.gov Utility Billing before entering account or payment details.

Tip 02

Do not mail urgent payments

The city warns mail payments may be delayed because they go to a lock-box processing center.

Tip 03

Include the payment stub

For mail and drop box payments, include the coupon or stub to reduce processing delay.

Tip 04

Call before 3 PM for reconnect

If disconnected, payment alone is not enough. Call the office before 3 PM to schedule same-day reconnect.

Tip 05

Use EFT auto debit for regular bills

Auto debit can reduce missed due dates, but still review your bill monthly for leaks or unusual usage.

Tip 06

Prepare new service documents

Same-day service is easier when ID, deposit, service charge and lease/deed paperwork are ready before 3 PM.

06 — Map and Office Locations

Gulfport Water Department Address, Hours and Map

The official new service worksheet lists two Gulfport Water Department office locations. The 23rd Avenue location lists lobby and drive-thru hours, while the Highway 49 North location lists separate lobby hours.

Gulfport Water Department Map Search

Use this map for the 1422 23rd Ave. office orientation. For account status, payment posting or reconnect questions, call Utility Billing before visiting.

Open Map
Contact / Location Official Information Use It For
Utility Billing228-868-5700Billing questions, payment issues and account concerns.
Water Department phone228-868-5720New service worksheet contact number.
Emailutilitybilling@gulfport-ms.govNon-urgent written utility billing contact.
Downtown office1422 23rd Ave., Gulfport, MS 39501Water Department office listed on new service worksheet.
North office13472 Hwy 49 N, Gulfport, MS 39503Second office listed on new service worksheet.
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Visit tip: Bring your latest utility bill, account number, photo ID, payment method, payment coupon, lease/deed paperwork if starting service, and confirmation number if you already paid online or by phone.

07 — FAQs

Gulfport Water Department Bill Pay FAQs

These answers cover Gulfport MS water bill payment, online payment, phone payment, Utility Billing phone number, office addresses, drop box, EFT auto debit, late fees, reconnect and new service.

QWhere can I pay my Gulfport MS water bill online?

Use the official City of Gulfport Utility Billing page and click the Pay Online link to access the official municipal self-service payment portal.

QWhat is the Gulfport water bill phone payment number?

The official Utility Billing page lists phone payments at 1-877-379-0329.

QWhat is the Gulfport Utility Billing phone number?

The official Utility Billing page lists 228-868-5700. The new service worksheet also lists the Water Department phone as 228-868-5720.

QWhere is the Gulfport Water Department located?

The official new service worksheet lists 1422 23rd Ave., Gulfport, MS 39501 and 13472 Hwy 49 N, Gulfport, MS 39503.

QCan I pay Gulfport water bill by mail?

Yes. Gulfport says mail payments go to a lock-box processing center and payment coupon stubs are required. Because mail can delay processing, avoid mail for urgent reconnect or same-day payment needs.

QDoes Gulfport Water Department have a drop box?

Yes. The official Utility Billing page says overnight drop boxes are available at both locations for check or money order payments with your coupon or stub, and boxes are checked at 8 AM Monday through Friday.

QCan I set up auto debit for Gulfport water bill?

Yes. The official Utility Billing page links to an EFT-Auto Debit request form.

QWhat should I do if my Gulfport water service is disconnected?

Pay the required amount online or by phone, then contact the office before 3 PM to schedule same-day reconnect. Payment alone may not automatically schedule reconnect.

QWhat is the Gulfport water bill late fee?

The official Utility Billing page says an 11% late fee is assessed on unpaid balances not received in the office by 5 PM on the due date.

QIs Water-Department.org the official Gulfport payment portal?

No. Water-Department.org is an independent informational guide. Always use official City of Gulfport links and phone numbers for actual payments, balances and service decisions.

Final takeaway: For Gulfport MS water bill payment, use the official Pay Online portal, call 1-877-379-0329 for phone payment, call 228-868-5700 for Utility Billing help, and contact the office before 3 PM after payment if you need same-day reconnect.

Official Sources

Official and Trusted Resources Used for This Gulfport Water Department Guide

These resources were checked while preparing this guide. For actual payment, balance, reconnect, new service, adjustment, fee or account decisions, always follow official City of Gulfport instructions.

ResourceOfficial LinkUse It For
Utility BillingCity of Gulfport Utility BillingOfficial payment methods, phone number, late fee, reconnect note, mail/drop box and billing resources.
Pay OnlineGulfport MUNIS Self-ServiceOfficial online utility bill payment portal.
EFT Auto DebitRequest EFT-Auto DebitAutomatic payment request.
New Water / Utility ServiceRequest Water / Utility ServiceStart service and new account request.
Disconnect ServiceDisconnect Water / UtilitiesClose or disconnect service request.
Water Bill AdjustmentWater Bill AdjustmentsLeak adjustment and pool adjustment request route.
Google Map SearchGulfport Water Department mapGeneral office-location orientation only.
Free USA Water Bill Payment & Utility Help Tool

Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links

Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.

Start Water Bill Helper
10 toolsPay bill, guest pay, AutoPay, high bill, leak, shutoff, reconnect, start service and official links.
USA-wideWorks for city, county, town, parish, water authority and private utility billing pages.
No account dataNo account number, card, address, login, email or personal details are collected.
Mobile-firstBuilt for users who need a quick answer from a phone before paying or calling.

What water bill problem do you need to solve?

Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.

Safe payment rule

Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.

High bill rule

If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.

Safe Water Bill Payment Route

Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.

AutoPay / Bank Draft Setup Helper

Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.

High Water Bill Review

Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.

Use the same unit shown on your bill: gallons, CCF, HCF or units.

Leak Adjustment Proof Checklist

Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.

Past Due, Shutoff Notice and Reconnect Helper

Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.

Start, Stop or Transfer Water Service

Use this before moving, closing an account, starting service, transferring service or requesting a final bill.

Water Bill Cost Estimate

Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.

Bill Dispute and Meter Reading Checklist

Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.

Official Water Bill Portal and Phone Finder

Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.

Official portal safety

  • Use official city, county, authority or utility websites first.
  • Check service address before paying.
  • Save confirmation number and screenshot.
  • Call the utility for shutoff or reconnect situations.

Best sitewide placement

Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.

Important note

This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.

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