Fairfield Water Department, CA: Bill Pay, Phone and Address
Use official City of Fairfield Municipal Water Utility resources to pay your water and sewer bill online through MyFMU, understand card and ACH payment rules, find the correct Utility Billing phone number, check City Hall address and hours, use kiosk or cash/check options, and contact the right City department for water service questions.
If you are searching for fairfield water department, choose the task closest to what you need. Fairfield customers usually want to pay online, register for the new MyFMU portal, review card fees, use ACH, pay by cash/check, ask about a leak adjustment, start or stop service, contact Utility Billing, or understand water usage history.
Choose one option. The official action card below updates for MyFMU online payment, account registration, AutoPay, card fee details, Utility Billing phone, kiosk/cash/check options, mail/drop payment, start/stop service, leak adjustment, water service issues and official City links.
💳 Pay online — use the official MyFMU portal
Use this for: viewing and paying your City of Fairfield water and sewer bill online.
Portal tools: water usage monitoring, payment history, bill comparison, account updates and 24/7 access.
Fee note: credit/debit card AutoPay has a $2.95 processor fee. ACH, check and cash do not incur that fee.
Fairfield Water Department Quick Facts Before You Pay
Fairfield water and sewer billing is handled through Fairfield Municipal Water Utility and the City Finance Utility Billing team. The new MyFMU portal is the main online account system for viewing balances, checking water usage, reviewing payment history and paying bills.
For billing help, call 707-428-7346. The City Hall address is 1000 Webster Street, Fairfield, CA 94533. City Finance contact hours are listed as Monday through Friday, 8:00 a.m. to 5:30 p.m., closed on the 1st and 3rd Fridays.
What This Fairfield Water Department Guide Covers
How to Pay Fairfield Water Bill Online
The safest online payment route is the official City of Fairfield MyFMU portal. It is the newer SilverBlaze customer portal that replaced the old online billing platform and gives customers mobile-friendly 24/7 access.
Open the official MyFMU information page
Start from the City’s official MyFMU by SilverBlaze page to confirm current instructions.
Open the MyFMU portal
Use the official City of Fairfield MyFMU portal to view and pay your water and sewer bill.
Sign in or register your account
If this is your first time using the newer portal, register your account. Keep your water account number, service address and bill details ready.
Review balance, usage and payment method
Check your balance, usage history, bill comparison and due date before submitting payment. This helps catch unusual usage before paying.
Save your confirmation
Save the payment confirmation, date, payment method and amount until the payment appears correctly in your account history.
Register for Fairfield MyFMU Online Account
Fairfield’s newer MyFMU portal offers 24/7 account access, water usage monitoring, bill comparison and payment history. If you used an older system before, you may need to register in MyFMU using your account information.
Keep these ready before registration
- Water or sewer account number from your bill.
- Service address.
- Customer name exactly as shown on the bill.
- Email address you can access.
- Payment method if you want to pay immediately.
- Recent bill amount or account details if the portal asks for verification.
Track water usage
Use MyFMU usage tools to see consumption patterns and catch unusual usage early.
Good for high billsCompare bills
Use bill comparison and payment history to understand why a bill changed.
Better account controlFairfield AutoPay, ACH, Check, Cash and Card Fee Rules
Fairfield’s MyFMU page says FMU no longer absorbs credit card fees. If you register for AutoPay and pay with a credit or debit card, a processor fee applies. ACH, check and cash payment options do not incur that processor fee according to the City’s MyFMU notice.
$2.95 per payment
Charged by the credit card processor.
No additional card processor fee listed by the City.
No additional card processor fee listed by the City.
No additional card processor fee listed by the City.
Fairfield Water Department Phone Number, Address and Hours
Use Utility Billing for water and sewer bill questions, portal questions, account registration problems, payment questions, rebate questions and water billing support.
1000 Webster Street
Fairfield, CA 94533
Monday through Friday
8:00 a.m. to 5:30 p.m.
Closed 1st and 3rd Fridays.
Fairfield Water Bill Cash, Check and Kiosk Payment Options
The City’s payment resources point customers to online bill pay, cash/check/phone payment information, City Hall payment options and a payment kiosk outside City Hall. These options are useful when you prefer not to use card payment online.
Before using cash, check or kiosk payment
- Bring your printed bill or account information.
- Use the barcode on your bill if paying at a listed cash payment location.
- Keep your receipt until your MyFMU account updates.
- Do not assume a third-party location posts instantly.
- Call Utility Billing if your account is urgent or close to disconnection.
Payment kiosk located outside City Hall. Useful for after-hours self-service payment.
The City payment page references taking bills with printed barcode to Fairfield-area 7-Eleven or CVS locations.
Use mail or City Hall/drop box options. Always include account number.
Use only official City-listed cash options or the City kiosk. Keep receipt.
Mail or Drop Off Fairfield Water Bill Payment
Mail or drop payment is useful for non-urgent check payments. It is not the best choice when your account needs same-day help, service restoration or a payment arrangement.
City of Fairfield / Fairfield Municipal Utilities
1000 Webster Street
Fairfield, CA 94533
Use official City Hall or Municipal Utilities payment drop options only.
Account number, payment stub and service address when possible.
Urgent account status, shutoff, same-day confirmation or unresolved account questions.
Start, Stop or Update Fairfield Water and Sewer Service
For starting or stopping utility service, contact Fairfield Utility Billing or use official City water and sewer service resources. Service setup rules can depend on ownership, rental status, previous account history and the service address.
Before you contact Utility Billing, prepare:
- Service address.
- Start or stop date.
- Customer name.
- Phone number and email.
- Mailing address if different from service address.
- Photo ID if requested.
- Lease, ownership or closing information if requested.
- Any previous Fairfield water account number.
Open official Water and Sewer Services
Start from the official Water and Sewer Services page or the City Finance water/sewer service page.
Use the relevant service option
Look for start utility service, pay bill online, leak adjustment, disconnect information or refund information depending on your need.
Call Utility Billing when timing matters
Call 707-428-7346 if your move-in, move-out, account setup or final bill needs staff confirmation.
Fairfield Water Leak Adjustment and High Bill Review
If your bill suddenly increased, do not only pay and ignore it. Use MyFMU usage monitoring to review water consumption, then contact Utility Billing if you suspect a leak or billing issue.
Check water usage inside MyFMU
Open the MyFMU portal and review water usage history and bill comparison tools.
Inspect your property
Check toilets, irrigation, hose bibs, water softener, pool fill line, pressure valve and outdoor watering schedule.
Request leak adjustment information
Use the official City water/sewer service resources or call 707-428-7346 to ask what leak documentation is required.
Fairfield Water Service Issue, Leak, Street or Utility Problem
Billing questions should go to Utility Billing. Field issues such as water service concerns, street-related water problems or public works service requests may need Public Works Operations or the My FairfieldCA app.
707-428-7346
Use for bill, payment and account questions.
707-428-7407
Use for issues with water, streets or traffic signals where listed by the City.
Use official Water Division resources for water system information, conservation, reports and water service details.
Call 911 for immediate danger, safety hazards or life-threatening emergencies.
Report or call for:
- Water service problem outside the home.
- Possible water leak in street or public area.
- Water pressure concern.
- Water quality concern.
- Public Works water-related issue.
- Meter or usage concern after checking MyFMU.
Fairfield Water Bill Payment Options Compared
Choose your payment method based on urgency, fee preference and whether you need staff help. MyFMU is best for online account control. ACH, check and cash can help avoid card processor fees. Utility Billing is best when your account is confusing or urgent.
| Payment option | How it works | Best for | Important warning |
|---|---|---|---|
| MyFMU online portal | View/pay bills, check usage, review payment history and compare bills. | Most customers who want online control. | Use official utilities.fairfield.ca.gov only. |
| ACH / bank payment | Pay using bank account details where available. | Avoiding card processor fees. | Confirm account/routing details carefully. |
| Credit/debit AutoPay | Recurring card payment through account setup. | Convenience. | $2.95 processor fee applies per payment. |
| Cash payment | Use City-listed cash options such as barcode locations or kiosk. | Customers who do not use bank/card online. | Keep receipt and use only official listed locations. |
| Check / mail | Mail or drop check payment with account information. | Non-urgent payment. | Not best for urgent account status. |
| Utility Billing call | Call 707-428-7346 for help. | Account problems, portal registration, leak adjustment and payment questions. | Closed 1st and 3rd Fridays. |
Official Fairfield Water Department Links and Resources
Use these official links first. They help avoid fake payment portals, old payment pages, third-party bill payment confusion and wrong Fairfield city results.
💳 MyFMU Portal
Official Fairfield Municipal Water Utility portal to view and pay water/sewer bills online.
Open MyFMU Portal🔐 MyFMU SilverBlaze
Official City page explaining the newer MyFMU portal, features, fees and account access.
Open MyFMU Info🚰 Water & Sewer Services
Official City resource for start service, pay bill online, cash/check/phone payments, leak adjustment and disconnect information.
Open Water/Sewer Services☎️ Finance Contact
Official City Finance contact page with Utility Billing phone and office hours.
Open Finance Contact💧 Water Division
Official Public Works Water Division page for water system, conservation and water-related resources.
Open Water Division🏛️ City Contact
Official City contact page and City Hall address information.
Open City ContactFairfield Utility Billing Office Map and Address
Fairfield Municipal Utilities / Utility Billing is associated with City Hall at 1000 Webster Street, Fairfield, CA 94533. Use this address for official City Hall and municipal utility billing matters.
City of Fairfield City Hall / Municipal Utilities
1000 Webster Street, Fairfield, California 94533.
Fairfield Water Department Phone Numbers, Hours and Addresses
Use this quick table when you need to pay, call, visit, ask about portal access, start service, request leak review or report a water-related issue.
| Need | Official detail | Best action |
|---|---|---|
| Utility Billing / FMU billing help | 707-428-7346 | Call for water/sewer bill, portal, payment and account questions. |
| Utility Billing email | fmu@fairfield.ca.gov | Use for non-urgent billing messages or documentation when appropriate. |
| City Hall / Municipal Utilities | 1000 Webster Street, Fairfield, CA 94533 | Use for official City Hall and municipal utility billing visits. |
| Office hours | Monday–Friday, 8:00 a.m.–5:30 p.m.; closed 1st and 3rd Fridays | Call before visiting on Fridays because closures apply. |
| Public Works Operations | 707-428-7407 | Use for public works water, street or traffic-signal service issues where applicable. |
| Online payment | MyFMU portal | Use for online bill pay, usage monitoring and account access. |
FAQs About Fairfield Water Department Bill Pay
How do I pay my Fairfield water bill online?
Use the official City of Fairfield MyFMU portal at utilities.fairfield.ca.gov. The portal lets customers view and pay bills, check usage, review payment history and manage account access.
What is the Fairfield Water Department billing phone number?
The Utility Billing phone number is 707-428-7346.
Where is Fairfield Utility Billing located?
Fairfield Municipal Utilities / Utility Billing is associated with City Hall at 1000 Webster Street, Fairfield, CA 94533.
What are Fairfield Utility Billing office hours?
The City Finance contact page lists hours as Monday through Friday from 8:00 a.m. to 5:30 p.m., closed on the 1st and 3rd Fridays.
Is there a fee to pay Fairfield water bill by credit or debit card?
Yes, for credit or debit card AutoPay, the City’s MyFMU notice says a $2.95 per payment fee is charged by the card processor. ACH, check and cash payments do not incur that fee according to the City notice.
Can I use ACH to pay Fairfield water bill?
Yes. The City’s MyFMU notice says ACH payments do not incur the $2.95 credit/debit card processor fee.
Does Fairfield have a water bill payment kiosk?
The City payment information references a payment kiosk located outside City Hall. Use official City-listed kiosk/payment locations and keep your receipt.
What should I do if my Fairfield water bill is unusually high?
First check usage history and bill comparison in MyFMU. Then inspect your property for leaks and call Utility Billing at 707-428-7346 to ask about leak adjustment requirements.
Who do I call for a Fairfield water service issue?
Call Utility Billing at 707-428-7346 for account and bill questions. For public works water, street or traffic-signal service issues where applicable, the City lists Public Works Operations at 707-428-7407.
What is MyFMU by SilverBlaze?
MyFMU by SilverBlaze is Fairfield’s newer utility billing customer portal. It provides 24/7 access, water usage monitoring, payment history, bill comparison and online account management.
Best Way to Pay Fairfield Water Department Bill in 2026
The best path is simple: use the official MyFMU portal for normal online water and sewer bill payment, usage monitoring, bill comparison and payment history. Keep your account number and service address ready before registering or paying.
For billing questions, portal registration issues, payment questions, leak adjustment help or account concerns, call Utility Billing at 707-428-7346. For in-person help, use the City Hall address at 1000 Webster Street, Fairfield, CA 94533, and remember the office is closed on the 1st and 3rd Fridays.
Important Notice: This article is an independent informational guide and is not the City of Fairfield, Fairfield Municipal Water Utility, MyFMU, SilverBlaze, Utility Billing, Public Works, or an official payment processor. Payment links, phone numbers, office hours, fees, kiosk rules, cash payment locations, AutoPay terms, leak adjustment requirements and service rules can change. Always verify urgent billing, payment, account, service or emergency matters directly with the City of Fairfield.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.