Pay or Fix a Crown Point Utility Bill
Need to pay a Crown Point water bill, use the Tyler eSuite portal, set up free Auto-Debit, start a new account, use a drop box, review minimum billing, ask about a senior discount, or check a high bill? Start here and choose the correct official route.
Start Here: Pick the Exact Crown Point Water Bill Task
Use the City online payment page. Full name must match your bill exactly.
Pay onlineUse Tyler eSuite to sign in, create a profile, reset username, or reset password.
Open eSuiteFor bill, account, fee, credit, Auto-Debit or new account questions, call 219-662-3235.
Clerk-TreasurerFor Public Works / Utilities field issues, use the Utilities contact route, not the billing portal.
UtilitiesHow to Pay a Crown Point Water Bill Online
The official City payment page includes a utility payment option. It also warns that the full name must be entered exactly as it appears on the bill.
Open the official City payment page
Start from Crown Point Online Payments or from the City’s Water Services page.
Choose utility payment
Make sure you are paying a City utility bill, not another City payment type or an unofficial third-party bill-pay site.
Enter the name exactly as printed
Use the same capital letters, spaces, punctuation and special symbols shown on the bill. This is the most important Crown Point lookup step.
Review service fees before submit
The City online payment page lists an outside service fee: 4% for credit cards and $1.95 for e-checks. Confirm the final fee screen.
Save the receipt
Save the confirmation number, date, payment amount, fee, payment method and screenshot until the payment appears on the account.
Tyler eSuite Account Access: Login, Create Profile and Password Help
Use eSuite when…
- You already have an online profile.
- You want account access rather than a one-time payment.
- You need to create a user profile.
- You forgot your username.
- You need to reset your password.
Do not keep guessing
- Check Caps Lock before login.
- Use the latest bill for account details.
- Use the exact bill name format.
- Call the Clerk-Treasurer if the account cannot be located.
- Do not create duplicate profiles without checking first.
Crown Point Water Bill Payment Options and Fees
| Payment option | Official detail | Best for | Do not miss this |
|---|---|---|---|
| Online payment | City online payments page for utility bills. | Fast payment from phone or computer. | Full name must match bill exactly. Card fee and e-check fee apply. |
| eSuite portal | Tyler Technologies utility services portal for City of Crown Point. | Registered users who need account access. | Use create profile, forgot username, or password reset only on the official portal. |
| Phone / office help | Clerk-Treasurer phone: 219-662-3235. | Billing questions, account help, Auto-Debit, new accounts, fees and credits. | Call during office hours when possible. |
| Mail check in the provided envelope to 101 N. East Street, Crown Point, IN 46307. | Non-urgent check payments. | Mail early enough for delivery and processing. | |
| Drop boxes | South side of City Hall and south end of the Police Station parking lot, brick pillar. | Local check drop-off when City Hall is closed. | Include the bill stub/account details; avoid urgent cutoff timing without calling. |
| Auto-Debit | City lists Auto-Debit as a free service using an official form with a voided check. | Recurring monthly payment from bank account. | Watch the first debit before assuming setup is active. |
Crown Point Water Bill Phone Number, Office and Hours
Billing phone
219-662-3235
Use for water bill, utility account, Auto-Debit, fees, credits and new account questions.
Clerk-Treasurer office
101 N. East St.
Crown Point, IN 46307
Water billing is routed through the Clerk-Treasurer’s Office.
Office hours
Monday–Friday
8:30 a.m.–4:30 p.m.
Verify holiday closures before visiting.
Utilities field office
705 Industrial Blvd.
Crown Point, IN 46307
Use Public Works / Utilities for field issues, inspections and water quality routing.
Mail and Drop Box Payment Details
Mail payment
Mail your check in the provided envelope to 101 N. East Street, Crown Point, IN 46307.
City Hall drop box
One City drop box is listed on the south side of the City Hall building.
Police Station drop box
Another listed drop box is at the south end of the Police Station parking lot, in a brick pillar.
Set Up Crown Point Auto-Debit for Water Bills
Open the official Auto-Debit page
Use the City’s Auto-Debit page, not a copied form from another site.
Use the official form and voided check
The City describes Auto-Debit as a free service and says to submit the form with a voided check.
Verify bank and bill details
Check routing number, bank account number, service address and utility account information before submitting.
Monitor the first debit
Until the first automatic payment posts correctly, continue checking the bill manually so you do not miss a due date.
Start a New Crown Point Water Account
Moving in
Use the City’s New Account page or call 219-662-3235 before your move date. Have the service address, start date, phone, email and mailing address ready.
Ownership or rental details
Ask whether the City needs closing paperwork, lease details, ID, landlord authorization or other documents for your situation.
Minimum Billing, Fees and What Your Crown Point Bill Can Include
Minimum billing
The City says minimum billing is based on 0–1,500 gallons of usage and references the 5/8-inch meter basis on its minimum billing/new account resources.
Typical bill items
The City’s fees and credits page says a typical water bill includes water, sewer, refuse, storm and taxes. Some properties may be excluded from refuse and recycling.
Online service fees
The online payment page lists outside service fees: 4% for credit cards and $1.95 for e-checks.
Senior Discount and Summer Sewer Rate Notes
Senior utility bill discount
City information says the senior discount is for residents who are 62 or older. Application timing has been shown as October 1 to December 1, and the City notes the discount must be reapplied for annually.
Open senior discount applicationSummer sewer rate reduction
Crown Point FAQ material describes a summer seasonal sewer rate concept, but City notices have changed status by year. Do not assume the discount is active; verify the current status with the City before budgeting irrigation-heavy months.
Open water service FAQHigh Crown Point Water Bill: Fast Leak and Line-Item Check
Indoor leak check
Check running toilets, toilet flappers, faucets, water softeners, humidifiers, water heaters and basement plumbing.
Outdoor / irrigation check
Check irrigation schedules, hose bibs, sprinkler leaks, wet ground, meter-area moisture and summer lawn watering.
Bill line check
Separate water from sewer, refuse, storm, taxes, previous balance, minimum billing and service fees.
| What you see | Possible reason | What to do before calling |
|---|---|---|
| Usage suddenly increased | Toilet leak, irrigation issue, hose leak, water softener cycle, meter read change or more people at home. | Compare prior bills, inspect fixtures, document repairs and note the date usage changed. |
| Total increased but usage looks normal | Sewer, refuse, storm, taxes, minimum billing, prior balance or fee/credit issue. | Highlight each line item before calling 219-662-3235. |
| Summer bill increased | Lawn watering, irrigation, sprinkler system, outdoor faucets or seasonal sewer-credit status. | Check irrigation meter/permit requirements and verify current sewer discount status. |
| Payment did not show | Name mismatch, fee screen issue, wrong portal, mail/drop-box processing or account lookup error. | Save confirmation, payment date, method, account details and call the Clerk-Treasurer. |
Irrigation, Sprinklers, Backflow and Utility Inspections
Irrigation meter / permit
City pages route irrigation and sprinkler system questions through Water Services. When a meter needs installed, the City points customers to the Clerk’s office at 219-662-3235.
Backflow device
Utility inspection guidance requires approved backflow installation, testing and tagging for applicable irrigation systems.
Inspection scheduling
For utility inspections, City information lists the Utilities Office at 219-661-2287 ext. 651.
Billing Office vs Public Works: Call the Right Crown Point Department
| Issue | Use this route | Why |
|---|---|---|
| Bill, payment, Auto-Debit, new account, fees, senior discount | Clerk-Treasurer / Water Services — 219-662-3235 | This office handles water billing and utility account support. |
| Water, sewer, stormwater infrastructure | Public Works / Utilities — 705 Industrial Blvd., 219-661-2287 | Utilities Department covers water, sewer and stormwater field systems. |
| Utility inspections | Utilities Office — 219-661-2287 ext. 651 | Used for water/sewer/storm connections, final inspection and irrigation inspections. |
| Water quality report | Water Quality Information page or Public Works Utilities | Use official City water quality resources rather than unofficial summaries. |
Crown Point Water Billing Map and Visit Planning
Use this map for the Clerk-Treasurer / City Hall billing office. Bring your latest bill, exact account name, payment proof, service address and ID if you need account help.
Billing office
101 N. East St., Crown Point, IN 46307.
Office hours
Monday–Friday, 8:30 a.m.–4:30 p.m., unless otherwise posted.
Drop boxes
South side of City Hall and south end of Police Station parking lot, brick pillar.
Official Crown Point Water Bill Links
Crown Point Water Bill FAQs
Where do I pay my Crown Point water bill online?
Use the official City of Crown Point Online Payments page or the Tyler eSuite utility portal. Enter the full name exactly as it appears on the bill.
What is the Crown Point water bill phone number?
For water bill, utility account, new account, Auto-Debit, fees and credits, call the Clerk-Treasurer’s Office at 219-662-3235.
Where is the Crown Point water billing office?
The Clerk-Treasurer / water billing office is listed at 101 N. East St., Crown Point, IN 46307.
What are the Crown Point water billing office hours?
Office hours are listed as Monday through Friday, 8:30 a.m. to 4:30 p.m., unless otherwise posted. Verify holiday closures before visiting.
Is there a fee to pay a Crown Point water bill online?
The City online payment page lists outside service fees: 4% for credit cards and $1.95 for e-checks. Review the final payment screen before submitting.
Why does the online payment page require the name exactly as printed?
The official payment page says the full name must be exactly as it appears on the bill, including capital letters, spaces and special symbols. This helps match the payment to the account.
Can I set up Auto-Debit for my Crown Point utility bill?
Yes. The City lists Auto-Debit as a free service. Use the official Auto-Debit page and form, and monitor the first debit before relying on it fully.
Where are Crown Point water bill drop boxes?
City information lists drop boxes on the south side of City Hall and at the south end of the Police Station parking lot in a brick pillar.
What does a typical Crown Point water bill include?
The City’s fees and credits page says a typical water bill includes water, sewer, refuse, storm and taxes. Some properties may be excluded from refuse and recycling.
Is WaterBillsPay.org the official City of Crown Point website?
No. This is an independent informational guide. Use the official City of Crown Point, Tyler eSuite and CrownPoint.in.gov links for live payment, account status, fees and official service actions.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.