Pearl Water Department, MS: Bill Pay, Phone, Hours & Address 2026

Updated 2026 • Official Links Checked

Pearl Water Department, MS: Bill Pay, Phone, Hours & Address

Use this practical City of Pearl water bill guide to pay online through Mississippi EZPay, call the right city number, report a water leak, find the official address, check forms and rate resources, and avoid confusing Pearl with other Mississippi water systems.

601-932-2262
Main city phone
601-932-3520
Water leak / Public Works
2420 Old Brandon
City address
EZPay
Online bill route

🔒 Official City of Pearl Water Bill Resources

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Main City of Pearl phone
601-932-2262
Use for general City of Pearl questions, office routing and customer-service direction.
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Water leak / street issue
601-932-3520
The official Public Works page says to call this number to report a water leak or street issue.

01 — Start Here

Before You Pay a Pearl MS Water Bill, Make Sure You Select City of Pearl

Most people searching “Pearl Water Department MS bill pay” want the official online payment link, phone number, address, water leak contact, office route, forms and fee/rate information.

The City of Pearl uses Mississippi EZPay for online utility bill payments. Mississippi EZPay lists many water systems across Mississippi, so you must choose City of Pearl before entering account details.

This is important because there are other similarly named systems in Mississippi, such as Pearl River Central Water Association and Pearl River County-related utilities. Do not pay the wrong water system by mistake.

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Simple rule: For payment, use Mississippi EZPay and select City of Pearl. For water leaks or street issues, call Public Works at 601-932-3520. For general city routing, call 601-932-2262.

For online payment

Open Mississippi EZPay, choose utility bill payment, then select City of Pearl from the provider list.

For billing questions

Call the City of Pearl main phone at 601-932-2262 if you need the correct department or billing office route.

For water leaks

Call Public Works at 601-932-3520 and give the exact location, nearest address and visible leak details.

02 — Pay Bill

How to Pay Your City of Pearl Water Bill Online

The online payment path uses Mississippi EZPay. Use your actual City of Pearl water/sewer bill so the account number and customer details are entered correctly.

1
Open the official payment route
Start from the City website or open Mississippi EZPay.

Open the City website and use the Pay Water Bill link, or go directly to Mississippi EZPay.

2
Choose Pay Utility Bill
Do not choose court fine payment for water service.

Mississippi EZPay includes utility bill payment and court fine payment options. For a water/sewer bill, choose the utility bill payment path.

3
Select City of Pearl
This is the most important step.

Mississippi EZPay lists City of Pearl as a utility provider. Select City of Pearl before entering any account or payment details.

4
Enter account details from your bill
Use the latest bill, not an old screenshot.

Enter the account number and customer information exactly as shown on your City of Pearl water/sewer bill. Confirm the service address before submitting payment.

5
Save the confirmation
Keep proof until the account updates.

Save the receipt or confirmation number. If you pay near the due date or after a late notice, call the City to confirm account-specific posting rules.

Best payment tip: Before paying, double-check that the selected provider is City of Pearl. A wrong-provider payment can create posting delays and may not protect your account from late fees.
03 — Payment Options

Pearl Water Bill Payment Options: Online EZPay, Autopay, City Contact and Mail Guidance

Pearl’s online route is the easiest public payment path. For mail, office, autopay or account-specific questions, contact the City before assuming details.

Payment MethodOfficial RouteBest ForImportant Tip
Online utility payment Mississippi EZPay Fast online water/sewer payment Choose City of Pearl from the utility provider list.
Autopay Confirm through City / payment portal Recurring payment convenience Confirm setup before relying on automatic payment.
General city contact 601-932-2262 Routing billing questions to the correct office Have account number and service address ready.
Mail / city correspondence City of Pearl, P.O. Box 5948, Pearl, MS 39288 Non-urgent correspondence or mailed items Call first to confirm current payment mailing instructions.
City Hall / physical location 2420 Old Brandon Road, Pearl, MS 39208 In-person city business and department routing Call before visiting if you need exact billing window hours.
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Practical warning: Some third-party payment websites may appear in search results. Use the City of Pearl website Pay Water Bill link or Mississippi EZPay, then verify City of Pearl is selected.
04 — Phone, Address & Hours Guidance

City of Pearl Water Department Phone Number, Address and Office Visit Tips

The City contact page provides the main city phone and official address. Public Works provides the water leak/street issue contact.

Main City of Pearl phone

601-932-2262

Use this number for general city routing, billing direction and official department contact guidance.

Physical address

City of Pearl
2420 Old Brandon Road
Pearl, MS 39208

Use for city office location and in-person city business.

Mailing address

City of Pearl
P.O. Box 5948
Pearl, MS 39288

Call before mailing water bill payment if you need current payment-specific mailing instructions.

Fax

601-932-3568

Listed on the official City of Pearl contact page.

Hours tip: If you need exact water billing counter hours, call 601-932-2262 before visiting. For urgent water leaks, call Public Works instead at 601-932-3520.
05 — Water Leak & Public Works

Report a Pearl MS Water Leak, Street Issue or Public Works Problem

The official Public Works page says to report a water leak or street issue by phone. Do not rely on social media or email for active leaks.

Water leak / street issue

601-932-3520

Use for water leaks, street issues and Public Works-related reporting.

Public Works address reference

2418 Old Brandon Road
Pearl, MS 39208

Listed in local city reference materials for Public Works.

What to report

Give exact address, nearest intersection, visible leak size, road hazard and callback number.

When to call fast

Call immediately if water is flowing into the road, a service line is broken, or a sinkhole/road danger appears.

ProblemBest ContactWhat to Say
Water leak in street601-932-3520Give nearest address, cross street, visible flow and whether traffic is affected.
Water leak on property side601-932-3520 first if unsureExplain whether the leak is near meter, house, yard or street.
Street / drainage issue601-932-3520Give location, drainage direction, standing water details and safety concern.
Billing question601-932-2262Have account number, service address and latest bill ready.
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Leak tip: If a leak is visible in the road or near the meter, call 601-932-3520 and give a clear location. A photo may help later, but phone reporting is faster for active water issues.
06 — Rates, Fees & High Bill Checks

City of Pearl Water-Sewer Rates, Fee Schedule and High Bill Review

The City has published water/sewer bill rate change information and a fee schedule PDF. Use those official resources for rate and penalty details before relying on old information.

Rate change page

Water-Sewer Bill Rate Changes

Use this page for official city explanation of water/sewer bill rate changes.

Fee schedule

Official Fee Schedule PDF

Use for published city fee and late-payment schedule information.

High bill check

Check toilets, leaks, outdoor hoses, irrigation, visitors, seasonal use and recent plumbing repairs.

Payment posting check

Check EZPay confirmation and call the City if the account does not update as expected.

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High bill tip: A small toilet leak can run quietly for days. Before calling, check the toilet tank, outdoor hose bibs, irrigation timers, water heater, meter area and any recent repairs.
07 — Forms & Service Requests

City of Pearl Forms and Account-Service Help

Use the official forms page when you need city paperwork, but call first when the request is account-specific, urgent or related to water shutoff, transfer, leak adjustment or final bill.

Forms page

City of Pearl Forms

Use this official page for currently published city forms.

Call before submitting

Ask what documents are required before submitting a water/sewer service form.

Keep proof

Save copies of forms, confirmations, email receipts, photos and payment receipts.

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Moving tip: If you are starting, ending or transferring water service, call the City and confirm current ID, deposit, final bill and effective-date rules before relying only on a web form.
Local Insider Tips

Practical Pearl Water Bill Tips That Save Time, Posting Delays and Wrong-System Payments

These details help when paying online, reporting leaks, calling the right office or reviewing an unusually high water/sewer bill.

Tip 01

Confirm “City of Pearl” in EZPay

Mississippi EZPay includes many utilities. Selecting the wrong provider can delay payment posting and create account problems.

Tip 02

Use the leak number for active problems

For a water leak or street issue, call 601-932-3520 directly instead of waiting for general city routing.

Tip 03

Save every payment confirmation

Keep the EZPay confirmation number until your account reflects payment, especially near due dates or after late notices.

Tip 04

Call before mailing payment

The City contact page lists a general mailing address, but payment-specific mailing rules can change. Confirm if timing matters.

08 — FAQs

Pearl Water Department Bill Pay FAQs

These FAQs answer the real questions people search before paying a City of Pearl water bill or reporting a water issue.

Q
How do I pay my Pearl MS water bill online?

Use the City of Pearl website Pay Water Bill link or open Mississippi EZPay. Choose utility bill payment, then select City of Pearl from the provider list.

Q
What is the City of Pearl main phone number?

The City of Pearl main phone number is 601-932-2262.

Q
What number do I call for a Pearl MS water leak?

The City of Pearl Public Works page says to report a water leak or street issue, call 601-932-3520.

Q
Where is City of Pearl located?

The City of Pearl physical address is 2420 Old Brandon Road, Pearl, MS 39208.

Q
What is the City of Pearl mailing address?

The official City contact page lists City of Pearl, P.O. Box 5948, Pearl, MS 39288. Call before mailing a time-sensitive water bill payment.

Q
Is Mississippi EZPay an official option for City of Pearl water bills?

Mississippi EZPay lists City of Pearl as a utility payment provider. Start from the City of Pearl Pay Water Bill link when possible and verify City of Pearl before payment.

Q
Does the City of Pearl offer autopay?

A City of Pearl official social post mentions autopay as an option. Confirm current autopay setup directly with the City or through the official payment portal before relying on it.

Q
Where can I find Pearl water and sewer rate information?

Use the official Water-Sewer Bill Rate Changes page and the City’s fee schedule PDF for published rate and fee information.

Q
Who should I call for street or drainage issues in Pearl?

Call Public Works at 601-932-3520 for street issues, water leaks and Public Works-related problems.

Q
Is WaterBillsPay.org the official City of Pearl website?

No. WaterBillsPay.org is an independent informational guide. Always pay, confirm fees and verify account rules through official City of Pearl links.

Final Takeaway

The Safest Way to Pay or Fix a Pearl MS Water Bill Issue

For normal payment, use the City of Pearl website Pay Water Bill link or Mississippi EZPay, then select City of Pearl before entering account information. Save your confirmation until the account updates.

For general billing direction, call 601-932-2262. For water leaks, street issues or Public Works problems, call 601-932-3520. For city office location, use 2420 Old Brandon Road, Pearl, MS 39208.

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Editorial note: This independent guide was prepared to help customers find official City of Pearl water bill payment and customer service resources. Official links were reviewed before publication, but customers should always confirm current balance, fees, due dates, payment posting, autopay setup, service rules and water leak reporting instructions directly with the City of Pearl.
Free USA Water Bill Payment & Utility Help Tool

Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links

Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.

Start Water Bill Helper
10 toolsPay bill, guest pay, AutoPay, high bill, leak, shutoff, reconnect, start service and official links.
USA-wideWorks for city, county, town, parish, water authority and private utility billing pages.
No account dataNo account number, card, address, login, email or personal details are collected.
Mobile-firstBuilt for users who need a quick answer from a phone before paying or calling.

What water bill problem do you need to solve?

Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.

Safe payment rule

Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.

High bill rule

If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.

Safe Water Bill Payment Route

Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.

AutoPay / Bank Draft Setup Helper

Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.

High Water Bill Review

Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.

Use the same unit shown on your bill: gallons, CCF, HCF or units.

Leak Adjustment Proof Checklist

Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.

Past Due, Shutoff Notice and Reconnect Helper

Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.

Start, Stop or Transfer Water Service

Use this before moving, closing an account, starting service, transferring service or requesting a final bill.

Water Bill Cost Estimate

Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.

Bill Dispute and Meter Reading Checklist

Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.

Official Water Bill Portal and Phone Finder

Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.

Official portal safety

  • Use official city, county, authority or utility websites first.
  • Check service address before paying.
  • Save confirmation number and screenshot.
  • Call the utility for shutoff or reconnect situations.

Best sitewide placement

Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.

Important note

This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.

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