City of Clearwater Water Department: Bill Pay, Phone and Address
Use official City of Clearwater Utility Customer Service resources to pay your water and utility bill online, by automated phone, text, direct debit, mail, in person, drive-up or drop box. This guide also covers the official customer service phone number, Municipal Services Building address, office hours, emergency leak line, payment fees, reconnection steps and helpful billing FAQs.
If you are searching for City of Clearwater Water Department bill pay, choose your exact need below. Most users want to pay online, sign in, use one-time login, pay by automated phone, sign up for direct debit, pay by text, mail a check, visit the Municipal Services Building, ask about disconnected service, or report a water leak emergency.
Choose one option. The action card below updates for online payment, phone payment, direct debit, mail, in-person payment, disconnection and emergency contacts.
💳 Pay online — use the official Clearwater bill payment page
Use this for: paying or viewing your City of Clearwater utility bill online.
Keep ready: account number or registered email login details.
After payment: save confirmation number, date and amount.
Clearwater Water Department Quick Facts Before You Pay
The City of Clearwater utility bill can include water and other city utility services. The official Pay My Bill page says residents can pay or view bills using an account number or email, set up automatic payments from a bank account, register an account, pay a utility deposit, and sign up for paperless billing.
Utility Customer Service is located at the Municipal Services Building, 100 S. Myrtle Ave., Clearwater, FL 33756. The official customer service number is 727-562-4600.
What This Clearwater Water Bill Guide Covers
How to Pay City of Clearwater Water Bill Online
The safest online route is the official City of Clearwater Pay My Bill page. From there, users can pay online by signing in, use one-time login, register an account, sign up for paperless billing, or use other official payment options.
Before submitting any payment, verify your account number, service address, balance, payment fee and confirmation details. If your service is already interrupted or in danger of disconnection, call Utility Customer Service first.
Open the official City payment page
Go to the official City of Clearwater Pay My Bill page.
Choose your login method
Use Pay Online By Signing In if you have an account, or use Pay Online With One-Time Login if you want to pay using your account details.
Check the service account
Confirm the service address, utility account number and amount due before submitting payment.
Review convenience fee
The city notes that electronic or credit/debit payments can include a convenience fee. Review the final total first.
Save confirmation
Save the confirmation number, payment date, amount, receipt and account details until the payment posts.
Clearwater Water Bill Automated Phone Payment
The City of Clearwater lists automated phone payment at 844-547-2019. This line is available 24/7 for payment, and the city lists a service fee for this option.
City page lists a $3.07 service fee.
Use account number as shown on the invoice.
Clearwater Utility Customer Service Phone Number, Email and Hours
For utility bill questions, payment posting, disconnected service, billing inquiries, account questions, service orders, or payment arrangement questions, contact Utility Customer Service.
Monday–Friday
8 a.m.–5 p.m.
12:30 p.m.–1:30 p.m. daily
Clearwater Direct Debit, Paperless Billing and Text Payment
Clearwater offers several account-management options. You can register an account, sign up for paperless billing, pay by text, or get payments deducted from your bank account through direct debit.
The city says direct debit automatically deducts the utility bill amount from your bank account 10 calendar days after the date on the top left corner of your bill.
Before using automatic payment
- Confirm your account number and service address.
- Review how much will be deducted and when.
- Keep enough funds in the bank account before the withdrawal date.
- Continue reviewing monthly bills for leaks or unusual usage.
- Call Utility Customer Service if an old payment method needs to be changed.
City of Clearwater Utility Bill Mail Payment Address
The official alternative payment page says checks should be payable to City of Clearwater, include the account number on the check, and include the top portion of the utility bill statement with the payment.
Mail Payment Address
City of Clearwater
Utility Customer Service
P.O. Box 30020
Tampa, FL 33630-3020
Service Office
Municipal Services Building
100 S. Myrtle Ave.
Clearwater, FL 33756
Clearwater Water Bill In-Person, Drive-Up and Drop Box Payment
The official alternative payment page says cashier and payment services are at the Municipal Services Building, 100 S. Myrtle Ave., and that there is a drive-up option at this location.
The city says there are no convenience fees or other additional costs for walk-in payments using cash, check or money order. Customers paying with credit or debit are charged a convenience fee.
Before visiting the payment lobby or drive-up
- Bring the utility bill or account number.
- Bring accepted payment method.
- Ask for a receipt.
- Confirm holiday hours if visiting near a holiday.
- Call first if service is disconnected or close to disconnection.
Clearwater Disconnected or Interrupted Utility Service
The official payment-options page says if service has been interrupted or is in danger of being disconnected for non-payment, customers should call 727-562-4600 during regular business hours to verify the correct payment required for reconnection.
After payment is processed, customers need to contact Utility Customer Service during regular business hours to arrange reconnection of service.
Call before paying
Call 727-562-4600 to verify the exact payment required for reconnection.
Pay through an official method
Use online payment, automated phone payment, in-person payment or another official city payment option.
Save payment proof
Keep confirmation number, payment date, amount and receipt.
Call again for reconnection
Contact Utility Customer Service during regular business hours to arrange reconnection.
Clearwater Water or Gas Leak Emergency Phone Number
To report a gas or water leak or other emergency condition, the City of Clearwater lists 727-462-6633. The emergency line is available 24 hours a day, 7 days a week.
24 hours a day
7 days a week
Call 911 first.
Clearwater Drinking Water and Public Utilities Information
The City of Clearwater says residents use about 11.2 million gallons of potable water every day. About 80 percent is pumped from city-owned and operated groundwater wells, while the remaining daily demand is supplied by water purchased from Pinellas County Utilities.
The city says the groundwater source is the Floridan Aquifer, and Public Utilities continues to focus on water quality, source water protection, conservation and community education.
City of Clearwater Utility Customer Service Address and Map
The official utility billing location is the Municipal Services Building at 100 S. Myrtle Ave., Clearwater, FL 33756. Call 727-562-4600 before visiting if your account is urgent, past due or disconnected.
City of Clearwater Municipal Services Building
100 S. Myrtle Ave., Clearwater, FL 33756. Regular hours: Monday–Friday, 8 a.m.–5 p.m.; lobby customer service: 8 a.m.–4 p.m.
Clearwater Water Bill Phone, Address, Hours and Payment Details
| Need | Official detail | Best action |
|---|---|---|
| Online bill payment | City of Clearwater Pay My Bill | Start here for official online payment options. |
| Customer service phone | 727-562-4600 | Call for billing, payment and account questions. |
| Automated phone payment | 844-547-2019 | Pay by phone 24/7 and save confirmation. |
| Emergency leak line | 727-462-6633 | Report gas or water leak emergency 24/7. |
| CustomerService@MyClearwater.com | Include account number, address, issue and phone number. | |
| Office address | 100 S. Myrtle Ave., Clearwater, FL 33756 | Use for in-person/drive-up utility customer service. |
| Mail payment | P.O. Box 30020, Tampa, FL 33630-3020 | Mail checks payable to City of Clearwater with account number. |
| Hours | Mon–Fri, 8 a.m.–5 p.m.; lobby 8 a.m.–4 p.m. | Phone lines close 12:30 p.m.–1:30 p.m. daily. |
Official Clearwater Water Bill Links and Resources
Use these official City of Clearwater resources first. They help avoid fake bill-pay pages, wrong customer service phone numbers, outdated fee details and confusion with Pinellas County Utilities or other Clearwater locations.
🧾 Alternative Ways to Pay
Official online, phone, mail, text, direct debit and in-person options.
Open Payment Options☎️ Contact Billing
Utility bill phone, email, Clearwater Connect and help resources.
Open Billing Contact🔁 Start Service
Start gas or utility service and related service orders.
Open Start ServiceFAQs About Clearwater Water Department Bill Pay
How do I pay my City of Clearwater water bill online?
Use the official City of Clearwater Pay My Bill page. From there, you can pay online by signing in or using one-time login with your account details.
What is the Clearwater utility customer service phone number?
The official utility customer service phone number is 727-562-4600.
What is the Clearwater automated phone payment number?
The City lists automated phone payment at 844-547-2019, available 24/7.
Where is Clearwater Utility Customer Service located?
Utility Customer Service is at the Municipal Services Building, 100 S. Myrtle Ave., Clearwater, FL 33756.
What are Clearwater utility billing office hours?
Regular hours are Monday through Friday, 8 a.m. to 5 p.m. Lobby customer service is available 8 a.m. to 4 p.m., and phone lines close daily from 12:30 p.m. to 1:30 p.m.
Where do I mail a Clearwater utility bill payment?
Mail payment to City of Clearwater, Utility Customer Service, P.O. Box 30020, Tampa, FL 33630-3020. Include your account number and bill stub.
What is the Clearwater water or gas leak emergency number?
To report a gas or water leak or other emergency condition, call 727-462-6633. The line is available 24/7.
Does Clearwater charge convenience fees for water bill payments?
The city says electronic or credit/debit payments may include convenience fees. Walk-in payments by cash, check or money order have no convenience fee listed on the official payment-options page.
What should I do if my Clearwater utility service is disconnected?
Call Utility Customer Service at 727-562-4600 during regular business hours to verify the correct payment required. After payment is processed, contact customer service again to arrange reconnection.
Is this the official City of Clearwater website?
No. This is an independent informational guide. Always use the official City of Clearwater links in this article before entering payment or account details.
Best Way to Pay City of Clearwater Water Bill in 2026
The best normal payment route is the official City of Clearwater Pay My Bill page. You can also pay by automated phone at 844-547-2019, by mail, by direct debit, by text, or in person at the Municipal Services Building.
For billing questions, account help, disconnected service, payment posting, service orders or general utility billing concerns, call 727-562-4600 or email CustomerService@MyClearwater.com. For gas or water leak emergencies, call 727-462-6633.
Important Notice: This article is an independent informational guide and is not the City of Clearwater, Clearwater Utility Customer Service, Public Utilities Department, InvoiceCloud, or a payment processor. Payment links, phone numbers, fees, office hours, emergency routing, service reconnection rules and billing policies can change. Always verify urgent or official matters directly with the City of Clearwater before acting.