Pay Broward WWS Bills Safely
Use this practical guide if your bill is from Broward County Water and Wastewater Services, not a city utility. It gives the official pay links, customer service phone, walk-in locations, AccessBROWARD setup, Auto Pay, high-bill help, leak credit, deposits, and new-service steps in a scan-first format.
Start with the task you need. Every major step includes the official link so you do not have to search again or click a risky payment result.
Start Here: What Are You Trying To Do?
Make a secure WWS payment by electronic check or credit card. First-time online users need an AccessBROWARD account and must link the WWS account.
Open official online paymentWWS lists walk-in payment at Pompano Beach and Lauderhill customer service centers, plus authorized payment locations.
See payment locationsCheck irrigation, toilets, meter usage, and whether a leak adjustment or pool adjustment may apply.
Leak / pool credit pageUse the official service application forms page, then call WWS Customer Service for instructions.
Service application formsPay Broward County Water Bill Online: Practical Steps
Confirm this is a Broward County WWS bill
Look for Broward County Water and Wastewater Services, customer number, service address, and WWS contact details on your bill. If your bill is from a city utility, use that city’s portal instead.
Open the official online payment page
WWS says customers can make secure payments by electronic check or credit card. First-time online payment users need to create an AccessBROWARD account and link the WWS account they want to pay.
Link the correct WWS account
Use the customer number/account number and service address exactly as shown on the bill. Do this carefully if you own multiple properties, recently moved, or manage a rental.
Choose electronic check or credit card
Review the final payment screen before submitting. Save the receipt, payment date, amount, and confirmation/reference details.
Call if the bill is urgent
For account help, WWS lists Customer Service at 954-831-3250. The same number also provides 24-hour customer account status information.
Broward WWS Payment Options: Which One Should You Use?
| Payment route | Official detail | Best for | Official link |
|---|---|---|---|
| Online payment | Secure WWS payment by electronic check or credit card. First-time users create an AccessBROWARD account and link the WWS account. | Most customers who want online payment and receipt proof. | Online bill pay |
| Auto Pay | Automatic payment can withdraw from checking or savings so the bill is paid on time. | Customers with steady accounts who want fewer late-payment risks. | Auto Pay resource |
| Phone payment | Authorized payment locations page lists pay by phone at 954-831-3250. | Customers who cannot use the website or need account help. | Payment locations page |
| Amscot cash payment | WWS says customers can pay by cash at any Amscot location. | Customers who prefer cash or do not want to pay online. | Authorized locations |
| Walk-in WWS centers | WWS lists Pompano Beach and Lauderhill walk-in customer service and bill payment locations. | Customers who need face-to-face help or payment support. | Customer service centers |
Broward WWS Phone, Hours and Walk-In Locations
Main Customer Service
954-831-3250. WWS lists customer service hours as 8:30 a.m.–4:45 p.m. and says this number also provides 24-hour customer account status information.
Customer service pageWWS customer service email is listed as water@broward.org. Use email for non-urgent questions and keep your account number handy.
Contact pagePompano Beach
2555 West Copans Road, Pompano Beach, FL 33069. Payment locations page lists Mon–Fri 8 a.m.–5 p.m.
Verify locationLauderhill
1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313. Payment locations page lists Mon–Fri 8 a.m.–5 p.m.
Verify location2026 Broward WWS Rates: What Your Bill Is Based On
Broward County’s FY2026 WWS rates are effective for services rendered on or after October 1, 2025. Use the official rate page for the full schedule, but these are the main residential numbers users usually need first.
| Rate item | FY2026 official detail | Why it matters | Official link |
|---|---|---|---|
| Customer charge | $5.49 per account, per month. | This is separate from volume-based water and wastewater charges. | FY2026 rates |
| Single-family water volume | 0–3,000 gallons: $2.14 per 1,000 gallons; 4,000–6,000: $3.86; 7,000–12,000: $9.04; over 12,000: $10.95. | Higher usage moves into higher tiers, so leaks and irrigation can increase bills quickly. | Rate schedule |
| Single-family wastewater | 0–15,000 gallons: $5.48 per 1,000 gallons; over 15,000 gallons: no charge listed for the upper tier. | Pool filling, leaks, irrigation, and wastewater billing rules can affect what you pay. | Wastewater rates |
| Irrigation water | FY2026 irrigation volume tiers include $9.08 and $11.23 per 1,000 gallons, depending on meter size and tier. | Broward outdoor irrigation can be a major part of high usage. | Irrigation rates |
Deposits and Service Charges That Can Surprise Customers
Common residential deposit
For a 5/8-inch metered customer, WWS lists a $50 water service deposit and $65 sewer service deposit.
Deposit scheduleDouble deposit warning
WWS says the applicable deposit is doubled if service is discontinued for non-payment or more than one bad check is tendered within 12 months.
Double deposit ruleNew service charge
Broward WWS specific service charges list New Service: $35 and other service-related charges.
Specific service chargesAuto Pay: When It Helps and What To Check
What it does
WWS says Auto Pay can automatically pay your utility bill from a checking or savings account so the bill is paid on time.
Auto Pay overviewUse it when
Your account is stable, your bank account has reliable funds, and you do not have an unresolved high bill, leak adjustment, or move-out issue.
Customer service resourcesCheck first
Confirm the first draft date, which account will be charged, and whether the current bill still needs manual payment.
Auto Pay authorization formHigh Broward Water Bill: Check These Before Paying Blindly
Toilet and indoor leaks
Check running toilets, flappers, faucets, water heaters, softeners, and hidden damp areas. WWS has in-home water audit guidance for basic leak checks.
In-home water auditIrrigation use
Broward WWS says over half of home water use can go to outdoor irrigation. A schedule mistake or broken sprinkler head can raise usage fast.
Free irrigation evaluationUsage tiers
Single-family water rates increase across gallon tiers. Review gallons, not just dollars, before assuming the bill is wrong.
FY2026 rate schedule| What you see | Likely cause | What to do next | Official link |
|---|---|---|---|
| Bill suddenly doubled | Leak, irrigation, wrong sprinkler schedule, new household use, meter read change, or pool fill. | Check meter/usage, inspect toilets and irrigation, then contact WWS if unclear. | Water audit |
| Leak was repaired | Customer-side water loss may qualify for review. | Gather repair proof and apply for leak adjustment credit. | Leak adjustment |
| Pool was emptied/refilled | Sewer portion may be affected by a pool refill event. | Review pool adjustment rules before assuming the full bill can be reduced. | Pool credit |
| Sprinklers run too often | Irrigation schedule, broken head, timer issue, or inefficient watering. | Request the free irrigation evaluation if eligible. | Irrigation evaluation |
Leak, Pool, Toilet and Irrigation Credits / Help
Leak adjustment
WWS may review accounts with bills above normal usage due to water loss on the customer side of the meter. Residential and commercial customers may be considered once per 12 months.
Leak credit pagePool adjustment
Residential customers may be considered for a pool credit on the sewer portion of the bill for a fully emptied and refilled pool, subject to official limits.
Pool credit pageToilet credit
WWS toilet credit applications are for properties serviced by Broward County WWS. Verify WWS service before applying.
Toilet credit programIrrigation evaluation
WWS partners with Broward’s NatureScape Irrigation Service to offer a free irrigation evaluation for eligible WWS customers.
Apply for evaluationNew Service, Moving, Owner/Renter Account Help
Use official forms first
Broward WWS service application forms include new service and account-change forms. After completing the application form, Broward directs customers to call WWS Customer Service for further instructions.
Call before assuming service is active
Use 954-831-3250 if you are moving, buying, renting, changing account responsibility, or did not receive a bill.
Understand deposits and service fees
Check the deposit schedule and specific service charges before budgeting. Deposits can double after non-payment shutoff or repeated bad checks.
Local Broward Tips That Actually Help
County vs city utility confusion
Not every Broward address is billed by Broward County WWS. Fort Lauderdale, Hollywood, Pompano Beach, Coral Springs, and other cities may have separate utility billing depending on the service address.
Watch for fake water-quality flyers
Broward WWS warns about official-looking water sampling kits placed on doors that are private company solicitations and not connected with or required by Broward County.
Irrigation can dominate a South Florida bill
Heat, sandy soil, timer mistakes, and broken sprinkler heads can push usage into higher tiers. Check irrigation before blaming the portal.
Use the 24-hour account status number
If you paid close to the due date, call 954-831-3250 to check account status rather than waiting and guessing.
Broward Water Bill Problems: What To Do Next
| Problem | Best next action | Official link |
|---|---|---|
| Cannot pay online | Create/login to AccessBROWARD, link the correct WWS account, or call Customer Service. | Online payment help |
| Wrong account or address | Compare the customer number and service address on your bill before paying. | Read your bill PDF |
| Need cash payment | Use Amscot or WWS-authorized in-person options listed by Broward. | Authorized payment locations |
| Bill is too high | Check leaks, irrigation, gallons, and whether leak/pool adjustment applies. | Credit adjustments |
| Moving or new owner | Use service application forms and call 954-831-3250 for instructions. | Application forms |
Broward WWS Map and Visit Planning
Use this for general orientation to the Pompano Beach WWS customer service location. Verify hours before visiting.
Pompano Beach WWS
2555 West Copans Road, Pompano Beach, FL 33069.
Lauderhill WWS
1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313.
Before driving
Call 954-831-3250 or check the official payment locations page for current hours and availability.
Official Broward WWS Links Used in This Guide
Broward County Water Bill Payment FAQs
Where do I pay my Broward County water bill online?
Use Broward County WWS’s official online utility bill system at the Broward.org Water Services payment page. First-time online users need to create an AccessBROWARD account and link the WWS account.
What payment methods does Broward WWS list?
WWS lists payment by website, phone at 954-831-3250, cash at Amscot, and payment at WWS customer service centers in Pompano Beach or Lauderhill.
What is the Broward WWS customer service phone number?
The main WWS Customer Service number is 954-831-3250. WWS says this number also provides 24-hour customer account status information.
What are the Broward WWS walk-in payment locations?
WWS lists 2555 West Copans Road, Pompano Beach, FL 33069, and 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313, for walk-in customer service and bill payment.
Can I use Auto Pay for Broward County WWS?
Yes. WWS says customers can sign up for automatic payment from a checking or savings account so the utility bill is paid on time.
Why is my Broward water bill high?
Common causes include irrigation, leaks, toilet flappers, pool filling, household changes, higher gallon tiers, and service-period changes. Check usage and WWS leak/pool credit resources before assuming the bill is incorrect.
Does Broward WWS offer a leak adjustment?
WWS may review accounts for water loss on the customer side of the meter. Residential and commercial customers may be considered for a one-time leak adjustment credit once per 12 months, subject to official rules.
Does Broward WWS offer a pool credit?
Residential customers may be considered for a pool credit on the sewer portion of the bill for a fully emptied and refilled swimming pool, subject to official eligibility and timing rules.
How much is the Broward WWS 5/8-inch deposit?
The deposit page lists 5/8-inch metered customer deposits as $50 for water service and $65 for sewer service. Check the official deposit schedule for other meter sizes and current rules.
Does this page collect Broward County water payments?
No. This is an informational guide. Use Broward County WWS or Broward.org official pages for live payment, account status, rates, fees, customer service, and application forms.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.