Bedford Water Department, TX: Bill Pay, Phone Number and Hours
Use official City of Bedford Water Utility Billing resources to pay your water bill online, by IVR phone system, drop box, or in person. This guide also covers the Utility Billing phone number, City Hall Annex address, payment PIN, EyeOnWater, water shut-off assistance, Public Works emergency contact and after-hours Police Dispatch number.
If you are searching for bedford water department, choose the task closest to what you need. Most customers want to pay online, pay by phone, use the drop box, visit Utility Billing, start or submit service forms, get EyeOnWater access, request water shut-off help, or report an after-hours water emergency.
Choose one option. The card below will show the correct official route, phone number and practical warning.
💳 Pay online — use official OpenGov utility portal
Use this for: viewing your Bedford utility account and making an online water bill payment.
Keep ready: your account number and 8-digit PIN from the upper right corner of your bill.
After payment: save your confirmation number, date, amount and payment method.
Bedford Water Department Quick Facts Before You Pay
The City of Bedford Water Utility Billing office supports utility billing questions, online payment help, IVR phone payment, forms, account support and water billing customer service. The official billing support number is 817-952-2112.
For in-person forms and Water Utility Billing support, the official applications page lists Bedford City Hall, Building C, Water Utility Billing, 1805 L Don Dodson Dr., Bedford, Texas 76021. The city’s Public Works page lists office hours as Monday through Friday, 8 a.m. to 5 p.m., closed for lunch from 12 to 1 p.m..
What This Bedford Water Department Guide Covers
How to Pay Bedford Water Bill Online
The safest online route is to start from the official City of Bedford Water Utility Billing page or open the official Bedford OpenGov utility payment portal.
The OpenGov portal says customers should use the 8-digit PIN shown under the account number in the upper right corner of the bill. If you cannot find the PIN, contact Water Billing before submitting payment.
Open the official utility portal
Use bedfordtx.pay.opengov.com for the official City of Bedford utility payment portal.
Find your account number and 8-digit PIN
Look at the upper right corner of your bill. The portal says the 8-digit PIN is under your account number.
Confirm the service address
Before paying, check that the displayed account and service address match your bill.
Choose payment method
Review the payment amount, method and any portal instructions before submitting.
Save your confirmation
Save the confirmation number, payment date, amount and payment method until your account balance updates.
Bedford Water Bill Pay by Phone Number
The City of Bedford Water Utility Billing page says customers can pay by phone through the Interactive Voice Response system by calling 1-833-648-0159 and following the prompts.
The IVR system supports payment options including checking account, electronic check and major card options listed by the city.
Before calling to pay by phone, keep this ready
- Your City of Bedford utility account number.
- Your 8-digit PIN from the bill if needed.
- Your service address.
- Your payment method.
- A place to write the confirmation number.
Bedford Water Utility Billing Phone Number, Address and Hours
For payment questions, account access, portal help or billing support, contact Water Utility Billing at 817-952-2112. The official OpenGov portal also lists customer support email as customerservice@bedfordtx.gov.
Bedford City Hall, Building C
Water Utility Billing
1805 L Don Dodson Dr.
Bedford, TX 76021
817-952-2200
1813 Reliance Parkway
Bedford, TX 76021
Monday–Friday
8 a.m.–5 p.m.
Closed for lunch 12–1 p.m.
Keep Your Bill Ready
For faster help, keep your account number, 8-digit PIN, service address, bill amount and payment confirmation ready.
Faster supportAfter-Hours Emergency
For after-hours water emergencies, call Police Dispatch non-emergency at 817-952-2127.
24/7 dispatchCity of Bedford Water Bill Payment Options Compared
Bedford customers can pay online through OpenGov, by phone through the IVR system, through the drop box, or in person at Water Utility Billing. Choose the option based on how urgent your bill is and whether you need staff support.
| Payment option | Official route | Best for | Practical warning |
|---|---|---|---|
| Online portal | Bedford OpenGov utility portal | Fast online payment and account access. | Use correct account number and 8-digit PIN. |
| Phone payment | 1-833-648-0159 | Payment by IVR phone system. | Save confirmation number after payment. |
| Billing support phone | 817-952-2112 | Portal problems, account help and billing questions. | Call during office hours when possible. |
| Drop box | City Hall Annex, 1805 L Don Dodson Dr. | Physical payment drop-off. | Not best for immediate posting confirmation. |
| In person | Building C Water Utility Billing | Customers needing staff help or form submission. | Bring bill/account details and payment method. |
Pay Bedford Water Bill by Drop Box or In Person
The City of Bedford has referenced a payment drop box at the City Hall Annex location. The FAQ also lists in-person payments at City Hall, Building C, Water Utility Billing, 1805 L Don Dodson Dr., Bedford, Texas 76021.
City Hall, Building C
Water Utility Billing
1805 L Don Dodson Dr.
Bedford, TX 76021
The city FAQ says the drop box is located at the parking stall closest to the L. Don Dodson entrance.
Use drop box for non-urgent physical payment or document drop-off when you do not need immediate staff confirmation.
Use online or phone payment, then call Water Billing if timing is important.
Bedford Water Utility Applications and Forms
The official Applications and Forms page says downloadable forms can be submitted by email, in person or by mail to Bedford City Hall, Building C, Water Utility Billing, 1805 L Don Dodson Dr., Bedford, Texas 76021.
Before submitting a Bedford utility form
- Open the official Applications and Forms page.
- Download the correct form for your request.
- Complete the form in black ink if printing.
- Include all required account, service address and contact details.
- Submit by the official email, in-person or mail route listed by the city.
- Call 817-952-2112 if you are not sure which form applies.
Bedford EyeOnWater Account and Water Usage Help
The official Bedford payment portal links customers to EyeOnWater. EyeOnWater can help customers monitor water usage and watch for unusual consumption patterns that may suggest a leak.
EyeOnWater checklist
- Open the official Bedford utility payment portal.
- Use the EyeOnWater link from the portal or city utility resources.
- Connect the correct service address and utility account.
- Set alerts if the tool offers usage notifications for your account.
- Check toilets, irrigation, hose bibs and water softeners if usage spikes.
- Call Water Billing or Public Works if the usage looks unusual and you need city help.
Bedford Water Meter Shut-Off Assistance
The City of Bedford Water Meter Shut-Off Assistance page says customers should call the Public Works Department at 817-952-2200 to have water shut off at the meter. This can help avoid fines and possibly a large repair bill from breaking the meter shut-off valve.
The city says crews are available 24/7 to assist in a water emergency. For after-hour emergencies, call the Police Dispatch non-emergency line at 817-952-2127.
817-952-2200
Use for water meter shut-off assistance.
817-952-2127
Police Dispatch non-emergency line.
Emergency shut-off at the meter, major water leak or urgent property risk.
Do not break, force or damage the meter shut-off valve.
Bedford Water Emergency and After-Hours Contact
For after-hours emergencies, the city directs customers to call Bedford Police Dispatch non-emergency at 817-952-2127. This line is monitored 24/7.
For normal Public Works questions during business hours, use 817-952-2200. For water billing and payment questions, use 817-952-2112.
Call after-hours dispatch when you see
- Major water leak after City offices are closed.
- Water flowing into a street, yard, home or business.
- A meter-area issue that needs city shut-off assistance.
- A public water service issue that cannot wait until the next business day.
- Any urgent utility-related situation where Public Works is closed.
Official Bedford Water Department Links and Billing Resources
Use these official resources first. They help avoid outdated phone numbers, wrong Bedford city pages from other states, unofficial bill payment websites and delayed third-party payments.
💧 Water Utility Billing
Official Bedford page with IVR phone payment and Water Utility Billing support contact.
Open Water Billing💳 OpenGov Payment Portal
Official City of Bedford utility payment portal for account access and online bill pay.
Open Payment Portal🧾 Pay Page
City pay page that points users to water bill payment options.
Open Pay Page📄 Applications and Forms
Official page for utility applications and form submission address.
Open Forms🚨 Water Meter Shut-Off
Official help page for meter shut-off assistance and after-hours emergency contact.
Open Shut-Off Help🛠️ Public Works
Official Public Works page with phone, address, office hours and dispatch contact.
Open Public WorksBedford Water Utility Billing Map and Directions
For Water Utility Billing forms, in-person help or drop box reference, use Bedford City Hall, Building C, Water Utility Billing, 1805 L Don Dodson Dr., Bedford, TX 76021.
Bedford City Hall Annex / Water Utility Billing
Use this map for the official Water Utility Billing location listed on Bedford’s forms page.
Bedford Water Phone Numbers, Hours and Payment Details
Use this quick table when you need to pay, call, submit a form, report an emergency or ask about a utility account.
| Need | Official detail | Best action |
|---|---|---|
| Online water bill pay | Bedford OpenGov portal | Use account number and 8-digit PIN from bill. |
| IVR phone payment | 1-833-648-0159 | Pay by phone and save confirmation number. |
| Water Utility Billing | 817-952-2112 | Use for account, billing and portal questions. |
| Billing email | customerservice@bedfordtx.gov | Use for non-urgent written billing support. |
| Water Billing address | 1805 L Don Dodson Dr., Bedford, TX 76021 | Use for forms, in-person help and drop box location. |
| Public Works | 817-952-2200 | Call for water shut-off assistance and Public Works support. |
| Public Works hours | Monday–Friday, 8 a.m.–5 p.m.; closed 12–1 p.m. | Call or visit during normal office hours when possible. |
| After-hours emergency | 817-952-2127 | Call Police Dispatch non-emergency for after-hours water emergencies. |
FAQs About Bedford Water Department Bill Pay
How do I pay my Bedford water bill online?
Use the official City of Bedford OpenGov utility payment portal at bedfordtx.pay.opengov.com. Keep your account number and 8-digit PIN from your bill ready.
What is the Bedford water bill pay by phone number?
The IVR phone payment number is 1-833-648-0159.
What is the Bedford Water Utility Billing phone number?
Water Utility Billing can be reached at 817-952-2112.
Where is Bedford Water Utility Billing located?
The official forms page lists Bedford City Hall, Building C, Water Utility Billing, 1805 L Don Dodson Dr., Bedford, Texas 76021.
Where is the Bedford water bill drop box?
The city FAQ says the drop box is located at the parking stall closest to the L. Don Dodson entrance at the City Hall Annex location.
What do I need for Bedford online water bill payment?
The official portal says the 8-digit PIN is under the account number in the upper right corner of your bill. Keep your account number and PIN ready.
Who do I call for Bedford water meter shut-off assistance?
Call Public Works at 817-952-2200 to have water shut off at the meter.
Who do I call for an after-hours water emergency in Bedford?
For after-hours emergencies, call Bedford Police Dispatch non-emergency at 817-952-2127.
What are Bedford Public Works office hours?
The Public Works page lists office hours as Monday through Friday, 8 a.m. to 5 p.m., closed for lunch from 12 to 1 p.m.
Is this page the official City of Bedford website?
No. This is an independent informational guide. Use the official City of Bedford and OpenGov links in this article for payments, account help and water service information.
Best Way to Pay Bedford Water Department Bill in 2026
The best route is to use the official City of Bedford OpenGov utility payment portal. Keep your account number and 8-digit PIN from the upper right corner of your bill ready before starting.
For phone payment, call 1-833-648-0159. For Water Utility Billing support, call 817-952-2112. For water shut-off assistance, call Public Works at 817-952-2200. For after-hours water emergencies, call Bedford Police Dispatch non-emergency at 817-952-2127.
Important Notice: This article is an independent informational guide and is not the City of Bedford, Bedford Water Utility Billing, OpenGov, Public Works, a payment processor or an official utility service. Payment links, phone numbers, office hours, forms, emergency procedures and utility policies can change. Always verify urgent or official matters directly with the City of Bedford before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.