Floyd County Water Department, GA: Bill Pay, Phone and Hours
Use official Floyd County Water Department resources to pay your water bill online, use bank draft, pay by card, walk in, use drive-thru, mail or night deposit, understand monthly due dates, avoid penalties, handle disconnect notices, request service, check meter installation rules, review the water quality report and contact the billing office in Rome, Georgia.
If you are searching for Floyd County Water Department bill pay, choose your exact need below. Most users want to pay online, call the billing office, confirm due dates, use bank draft, pay by card, walk in, use drive-thru, mail a payment, use night deposit, request service, ask about disconnect fees, or check the water quality report.
Choose one option. The action card below updates for payment, phone help, due date, penalty, reconnect, service request, meter installation and water quality report.
💳 Pay online — use Floyd County Water Citizen Self Service
Use this for: viewing and paying Floyd County water bills online.
Keep ready: account number and customer ID exactly as shown on your bill.
After payment: save confirmation number, date and amount.
Floyd County Water Department Quick Facts Before You Pay
Floyd County Water Department’s goal is to provide safe and dependable drinking water while improving treatment and protecting water resources. The department is located at 217 Calhoun Avenue, Rome, GA 30162.
The official billing page says bills are due monthly, payments are due from the 1st through the 15th, and a 10% penalty is added after that. It also says second notices are not sent, and the disconnect date is printed at the bottom of the bill.
What This Floyd County Water Department Guide Covers
How to Pay Floyd County Water Bill Online
The safest online route is the Floyd County Water Citizen Self Service portal. The portal says customers can view and pay water bills and review past history.
For online payment search, enter the account number and customer ID exactly as they appear on the bill. If you cannot locate either number, contact the Water Department before guessing.
Open the official payment portal
Go to the official Floyd County Water Citizen Self Service payment portal.
Enter account number and customer ID
Use both numbers exactly as printed on your water bill.
Confirm the account
Check customer name, service address, balance and billing period before paying.
Submit payment
Follow the portal steps and review any card/payment details before submitting.
Save confirmation
Save confirmation number, payment date, amount and account details until the payment posts.
Floyd County Water Department Phone Number, Address and Hours
The official Floyd County Water contact page lists the Water Department at 217 Calhoun Avenue, Rome, GA 30162, mailing address P.O. Box 1169, Rome, GA 30162, and phone number 706-291-5130.
The website does not display a separate detailed office-hours block on the pages reviewed. For the safest visit timing, call the department before going to the office, especially around holidays, cutoff dates or reconnect issues.
217 Calhoun Avenue
Rome, GA 30162
P.O. Box 1169
Rome, GA 30162
Steve Hulsey
Floyd County Water Bill Due Date, Penalty and Disconnect Rules
The official billing page says bills are due monthly. Payments are due from the 1st through the 15th. After that, a 10% penalty is added.
The page also says second notices will not be sent, and the disconnect date will be printed at the bottom of the bill. If a bill becomes 30 days delinquent, the account is subject to service disconnection without further notice.
| Billing rule | Official detail |
|---|---|
| Billing frequency | Monthly |
| Payment due window | 1st through 15th |
| Penalty | 10% after the due window |
| Second notice | Second notices will not be sent |
| 30 days delinquent | Subject to disconnection without further notice |
Floyd County Water Bill Payment Methods
The official billing page lists bank draft, credit cards, walk-ins or drive-thru at the office, mail, and night deposit as payment methods.
Pay through Floyd County Water Citizen Self Service.
Use the bank draft application route listed by the county.
Visa or MasterCard listed by the official page.
Walk-in, drive-thru, mail or night deposit.
Floyd County Water Bank Draft Payment
Bank draft is one of the official payment methods listed by Floyd County. This option is useful if you want payment to happen automatically without remembering the due window every month.
Before setting up bank draft
- Contact the Water Department to confirm the current application process.
- Use the bank account you want drafted each month.
- Ask when the first draft will start.
- Keep enough funds available before the due window.
- Continue reviewing bills for leaks or unusual usage.
Floyd County Water Fees, Reconnect Charges and Returned Check Rules
The official billing page lists several charges, including a cut off non-payment charge, meter removed for non-payment charge, broken lock fee, broken cut off fee, and meter installation charges.
| Charge | Amount listed |
|---|---|
| Cut off non-payment | $50.00 |
| Meter removed for non-payment | $150.00 |
| Broken lock fee | $100.00 |
| Broken cut off | $100.00 |
| Normal / typical 5/8" by 3/4" meter installation | $1,900.00 |
| 1" meter installation | $2,000.00 |
| Returned check fee | $30.00 |
Floyd County Water Service Requests
Use the official Floyd County Water Service Requests page for water department service needs. If the matter is urgent, or the correct form is unclear, call the department before submitting incomplete information.
Before sending a service request
- Write the exact service address.
- Include a daytime phone number where you can be reached quickly.
- Explain the issue clearly, such as leak, pressure, meter, service line or access problem.
- Include nearest cross street if outside the home.
- Call 706-291-5130 for urgent billing or service questions.
Floyd County Water Meter Installation Notes
The official Meter Installation page says meter stakes need to be placed at the edge of the right of way, and the department will try to place the meter as close as possible to the stake.
The page also says backflow preventers are required for all customers, reducing valves are required where pressure exceeds 80 psi at any fixture, and the customer’s meter must remain unobstructed and accessible at all times.
Important meter installation checklist
- Place meter stake at the edge of the right of way.
- Keep the meter location accessible.
- Plan for required backflow preventer.
- Use a reducing valve where pressure exceeds 80 psi.
- Install a private cut off on the customer side of the meter.
Floyd County Water Quality Report
The official Water Quality Report page links to the 2024 Floyd County Water Report, along with older reports from previous years.
2024 Floyd County Water Report
217 Calhoun Avenue, Rome, GA 30162
Floyd County Water Department Address, Map and Directions
The official Water Contact Information page lists the Floyd County Water Department at 217 Calhoun Avenue, Rome, GA 30162.
Floyd County Water Department
217 Calhoun Avenue, Rome, GA 30162. Call 706-291-5130 before visiting if your payment is urgent or the account is close to disconnection.
Floyd County Water Department Phone, Address, Hours and Payment Details
| Need | Official detail | Best action |
|---|---|---|
| Online water bill payment | Floyd County Water Citizen Self Service | Use account number and customer ID exactly as shown on bill. |
| Water Department phone | 706-291-5130 | Call for billing, payment, service and disconnect questions. |
| Office address | 217 Calhoun Avenue, Rome, GA 30162 | Use for walk-in, drive-thru and office routing. |
| Mailing address | P.O. Box 1169, Rome, GA 30162 | Mail early and include account details. |
| Hours | Call office to confirm public payment hours | Website pages reviewed do not show clear public hours. |
| Due date | 1st through 15th monthly | Pay before penalty and disconnect risk. |
| Penalty | 10% after due window | Do not wait for a second notice. |
| Utilities Administrator | Steve Hulsey | Listed as administrator on official department page. |
Official Floyd County Water Bill Links and Resources
Use these official resources first. They help avoid fake payment pages, wrong phone numbers, old bill-pay links and confusion between Floyd County Water and City of Rome Water.
💳 Pay Your Water Bill
Floyd County Water Citizen Self Service payment portal.
Open Payment Portal☎️ Water Contact
Official contact information, address, phone and map.
Open Contact Page🧾 Billing Information
Due dates, penalties, payment methods, fees and disconnect rules.
Open Billing Info📄 Water Quality Report
Official Floyd County water quality reports.
Open Quality Report🧰 Meter Installation
Meter stake, backflow, reducing valve and access requirements.
Open Meter Info🛠️ Service Requests
Official page for water service request routing.
Open Service RequestsFAQs About Floyd County Water Department Bill Pay
How do I pay my Floyd County GA water bill online?
Use the official Floyd County Water Citizen Self Service portal. Enter the account number and customer ID exactly as shown on your bill.
What is the Floyd County Water Department phone number?
The official Floyd County Water Department phone number is 706-291-5130.
Where is Floyd County Water Department located?
The department is located at 217 Calhoun Avenue, Rome, GA 30162.
What are Floyd County Water Department hours?
The official pages reviewed list contact details but do not clearly show public office hours. Call 706-291-5130 before visiting, especially near holidays or disconnect deadlines.
When is Floyd County water bill due?
Floyd County says bills are due monthly and payments are due from the 1st through the 15th.
What is the late penalty for Floyd County water bill?
The official billing page says a 10% penalty is added after the payment due window.
Will Floyd County send a second water bill notice?
No. The official page says second notices will not be sent and the disconnect date is printed at the bottom of the bill.
What happens if my Floyd County water bill is 30 days delinquent?
The official billing page says bills that become 30 days delinquent are subject to service disconnection without further notice.
Does Floyd County accept credit cards for water bills?
Yes. The official billing page lists credit cards, specifically Visa or MasterCard, as a payment method.
Is this the official Floyd County Water website?
No. This is an independent informational guide. Use the official Floyd County links in this article before entering payment or account details.
Best Way to Pay Floyd County Water Department Bill in 2026
The best normal payment route is the official Floyd County Water Citizen Self Service portal. Keep your account number and customer ID ready exactly as shown on the bill.
For billing questions, due amount, disconnect date, reconnect fees, bank draft, walk-in/drive-thru payment or service requests, call 706-291-5130 or use the official Water Department page. Pay before the 15th because Floyd County adds a 10% penalty after the due window and does not send second notices.
Important Notice: This article is an independent informational guide and is not Floyd County Georgia, Floyd County Water Department, Tyler Technologies, MUNIS Citizen Self Service, or a payment processor. Payment links, phone numbers, hours, fees, due dates, disconnect rules, meter installation charges and water policies can change. Always verify urgent or official matters directly with Floyd County Water Department before acting.