Pay Fresno Water Bill – Portal Login & Guest Pay (2026)
If you need to pay your Fresno water bill quickly, the easiest official option is the City of Fresno’s FirstChoice / First Billing payment portal. It gives you two simple paths: a full secure login for account access or a guest-payment option if you just want to make a one-time payment and move on.
That matters because most users are not looking for a generic city page. They want the real Fresno bill-pay portal, the correct guest-pay link, the billing phone number, and the right place to go if they need walk-in help. This guide is written around that exact user intent.
On this page
What is the fastest way to pay a Fresno water bill?
The fastest official option for most customers is Fresno’s online utility payment portal. The live login page clearly shows both a secure customer login and a “Pay as a Guest” option, so you can either manage a full account or make a quick one-time payment.
If you do not want to use the website, the same official payment pages direct users to billing and payment support at (559) 621-6888.
Portal Login
Best for repeat payments, account history, and full account access.
Guest Pay
Best for a one-time payment without full registration.
Billing Support Line
Best if you need help completing the payment or locating account details.
Can you pay a Fresno water bill without creating a full account?
Yes. Fresno’s live payment system has a dedicated Guest Payment page. That page asks for the account number as it appears on your statement, which makes it a real guest-pay option for one-time payments.
This is useful when you do not want to register yet, or when someone else is helping pay the bill and has the correct statement details. That keeps the payment flow simple and fast.
How to pay Fresno water bill online
If your goal is simply to pay today, Fresno’s official online payment flow is straightforward. The city uses the live First Billing portal for both full login and guest pay.
- Open the official Fresno payment portal.
Use the secure login page or the guest-payment page shown in the live payment system. - Choose login or guest payment.
Use secure login for full account access or guest payment for a one-time bill payment. - Enter the account information carefully.
The guest page specifically asks for the account number from the statement. - Review the payment details.
Check the amount before submitting. - Save the receipt.
Keep the confirmation in case you need support later.
How to pay Fresno water bill by phone
The live Fresno payment pages direct users needing help with making a payment or using an automated service to (559) 621-6888. The same number is also listed for utility-related invoice questions.
Billing & Payment Support
(559) 621-6888
Shown on both the login page and guest-pay page.
Customer Service Hours
Monday – Friday, 8:00AM – 4:00PM
Shown on both live portal pages.
Pay in person at Fresno City Hall
City search results show that in-person payments can be made at Fresno City Hall, Utilities Billing and Collection Division, 2600 Fresno Street, First Floor, Fresno, CA 93721.
Utilities Billing & Collection
Fresno City Hall, First Floor
2600 Fresno Street
Fresno, CA 93721-3069
Official city search results identify this as the in-person billing location.
What you need before paying
- The account number exactly as it appears on the statement.
- Your latest utility bill.
- A payment method ready before you start.
- A way to save the confirmation receipt.
Billing support and emergency numbers
For payment help, account support, or invoice questions, Fresno’s live portal pages show (559) 621-6888. They also show portal support emails and customer service hours.
For 24-hour water and sewer emergencies, the live portal pages show (559) 621-2489.
Billing Support
(559) 621-6888
Portal Support Emails
UBC@fresno.gov on the login page and customerservice@firstbilling.com on the guest page.
24-Hour Emergency
(559) 621-2489
Fresno utility payment contact details
| Billing Support | (559) 621-6888 |
|---|---|
| Customer Service Hours | Monday – Friday, 8:00AM – 4:00PM |
| 24-Hour Water & Sewer Emergencies | (559) 621-2489 |
| Portal Support Email (login page) | UBC@fresno.gov |
| Portal Support Email (guest page) | customerservice@firstbilling.com |
| Walk-In Billing Location | Fresno City Hall, First Floor, 2600 Fresno Street, Fresno, CA 93721-3069 |
Official Fresno utility resources
Fresno City Hall billing office map
Use the map below for Fresno City Hall if you want to visit the Utilities Billing and Collection counter in person.
Frequently asked questions
1) How do I pay my Fresno water bill online?
Use the official FirstChoice / First Billing portal and choose either secure login or guest payment.
2) Can I pay a Fresno utility bill without registering?
Yes. Fresno’s payment system includes a Guest Payment page.
3) What does Fresno guest pay ask for?
The guest-payment page asks for the account number as it appears on your statement.
4) What is the Fresno utility billing number?
The live payment pages show (559) 621-6888.
5) What are Fresno billing support hours?
The live portal pages show Monday – Friday, 8:00AM – 4:00PM.
6) What is the 24-hour emergency number?
For water and sewer emergencies, the live Fresno payment pages show (559) 621-2489.
7) Where do I pay in person?
City search results show in-person payments at Fresno City Hall, Utilities Billing and Collection Division, 2600 Fresno Street, First Floor, Fresno, CA 93721.
8) Which email should I use for help?
The login page shows UBC@fresno.gov, while the guest page shows customerservice@firstbilling.com.
9) Can someone else pay my Fresno bill for me?
Usually yes, as long as they have the account number from the statement and use the official guest-payment page.
10) What is the safest Fresno payment path right now?
The safest confirmed route is the live FirstChoice / First Billing portal, because it clearly shows both the secure login and guest-pay options.