Ocean Springs Water Department, MS: Bill Pay, Phone and Hours
Use official City of Ocean Springs Water Department resources to pay your water, sewer and garbage bill online, use quick pay, register for account access, request paperless billing, start new service, understand deposit requirements, contact the Water Department and find the correct office hours, phone number, email and City Hall address.
If you are searching for Ocean Springs Water Department, choose the task closest to what you need. Ocean Springs customers usually want to pay online, use quick pay, create an account, ask about paperless billing, start new service, understand deposit fees, use automatic draft, contact Water Billing, or confirm the correct payment category.
Choose one option. The official action card below updates for online bill pay, Quick Pay, account registration, correct payment category, phone support, paperless billing, automatic draft, new service, deposits, water quality reports and official City links.
💳 Pay online — use the official Municipal Online Payments portal
Use this for: paying your City of Ocean Springs water, sewer and garbage utility bill online.
Keep ready: your water account number, service address and payment method.
Important: water bills must be paid under the “Water Bills” category only.
Ocean Springs Water Department Quick Facts Before You Pay
The City of Ocean Springs Water Department oversees billing for water, sewer and garbage pickup. The department reads approximately 7,800 meters per month and provides online payment, automatic draft, water quality reports and paperless billing information.
For water billing help, call 228-875-4176. The official portal lists office hours as Monday through Friday, 8 a.m. to 5 p.m., email oswater@oceansprings-ms.gov, and City Hall / Water Department location at 1018 Porter Ave, Ocean Springs, MS 39564.
What This Ocean Springs Water Department Guide Covers
How to Pay Ocean Springs Water Bill Online
The safest online payment route is the official City of Ocean Springs Municipal Online Payments portal. Use the utility billing / Water Department service, not court, city clerk, permits or another payment category.
Open the official City payment page
Start with the official City of Ocean Springs Pay Your Bills Online page to confirm current instructions.
Choose Water Bills
Open the official City of Ocean Springs Water Department utility billing portal.
Use Quick Pay or sign in
Use Quick Pay if you only need to pay and have your account number. Sign in or register if you want account details, single and multi-account management or multi-bill pay.
Review account and balance
Confirm the service address, account number, balance and payment amount before submitting.
Save payment confirmation
Save your confirmation number, payment date and amount until the payment appears correctly on your account.
Ocean Springs Quick Pay Without Registration
The Water Department portal includes a Quick Pay option for customers who only need to pay their bill. Quick Pay is useful when you do not want to create a login, but you still need the correct account number.
Keep these ready for Quick Pay
- Water account number from your bill.
- Service address for cross-checking.
- Payment amount.
- Payment method.
- Email or phone number for receipt, if requested.
Good for simple payment
Use Quick Pay when you only need to pay one bill and do not need account history.
Fast routeRegister for more control
Create an account if you want to view details, manage one or multiple accounts and use multi-bill pay.
Best for regular usersOcean Springs Water Bills Must Be Paid Under the Correct Category
The City offers online payment for several services, including traffic tickets, water bills, privilege licenses and bonfire permits. Water bills must be paid using the Water Bills option only.
Do not pay your water bill under:
- City Clerk payment category.
- Municipal Court fines or citations category.
- Privilege licenses category.
- Building or planning permits category.
- Bonfire, food truck or golf cart permit category.
Ocean Springs Water Department Phone Number, Email, Address and Hours
Use the Water Department phone and email for utility billing, online payment questions, paperless billing, water account questions, new service questions and payment category confusion.
228-875-7249
1018 Porter Ave
Ocean Springs, MS 39564
Monday through Friday
8:00 a.m. to 5:00 p.m.
Ocean Springs Paperless Billing and Automatic Draft
The Water Department page says paperless billing options are available by emailing the Water Department with the address and account number. The City also provides an automatic draft option.
Request paperless billing by email
Email oswater@oceansprings-ms.gov with your service address and account number.
Ask about automatic draft
Open the official Water Department page and use the automatic draft information/form linked by the City.
Confirm first active draft
Do not assume automatic draft is active until you receive confirmation or see it reflected on your account.
Start New Water Service in Ocean Springs
The official New Service Application page says customers should visit City Hall at 1018 Porter Ave, Ocean Springs, MS 39564 to start new service. It also asks customers to email signed lease agreement or warranty deed and driver’s license to the Water Department.
Prepare these before starting service
- New Service Application.
- Signed lease agreement or warranty deed.
- Driver’s license.
- Service address.
- Deposit and service charge.
- Payment method accepted by the City.
- Business rate questions, if applying for a commercial account.
Open the official New Service Application
Use the official Ocean Springs New Service Application page.
Email required documents
Email signed lease agreement or warranty deed and driver’s license to oswater@oceansprings-ms.gov.
Visit City Hall if required
The application page says to visit City Hall at 1018 Porter Ave, Ocean Springs, MS 39564 to start new service.
Ocean Springs Water New Service Deposit, Service Charge and Card Fee
The New Service Application page lists the residential deposit and service charge. Business rates may be different, so business customers should ask the Water Department before applying.
| Fee / requirement | Official listed detail | Practical meaning |
|---|---|---|
| Residential deposit | $180 | Deposit portion for residential new service. |
| Service charge | $20 | Service charge listed with the deposit. |
| Total listed residential amount | $200 | $180 deposit plus $20 service charge. |
| Business rates | Ask the department | Commercial deposits/rates may differ. |
| Credit/debit card payments | Visa, Mastercard or Discover; 3% administrative fee | Card payments cost more due to the listed admin fee. |
Ocean Springs Water Quality Reports and Water Department Information
The City’s Water Department page links to Water Quality Reports. These reports are useful if you want official information about the City water system, water testing and annual water quality details.
Open the Water Department page
Visit the official Ocean Springs Water Department page.
Find Water Quality Reports
Use the Water Quality Reports link provided by the City.
Call for billing vs water quality questions
For billing, call 228-875-4176. For technical water quality concerns, ask the Water Department which staff or department handles that issue.
Ocean Springs Water Bill Payment Options Compared
Choose your payment method based on speed, convenience and account needs. Online Quick Pay is simple, registered portal access gives more control, and phone/email support is better when your account has a problem.
| Payment / account option | How it works | Best for | Important warning |
|---|---|---|---|
| Water Bills online portal | Pay through the official utility billing portal. | Normal monthly water/sewer/garbage bill payment. | Use Water Bills category only. |
| Quick Pay | Pay without registration using account number. | Fast payment. | Keep payment confirmation. |
| Sign in / register | Create account to view details and manage single/multi accounts. | Regular customers or property managers. | Use correct identity/account details. |
| Automatic draft | Use the City’s automatic draft option/form. | Avoiding missed payments. | Confirm activation before relying on it. |
| Paperless billing | Email address and account number to Water Department. | Getting bills electronically. | Keep email current. |
| New service payment | Deposit and service charge through City process. | New move-in service setup. | Card payments include 3% admin fee. |
Official Ocean Springs Water Department Links and Resources
Use these official links first. They help avoid wrong payment categories, fake payment pages, unrelated private utilities, old phone numbers and third-party confusion.
💳 Water Bill Portal
Official City of Ocean Springs Water Department portal for utility billing, Quick Pay and account registration.
Open Water Bill Portal✅ Pay Your Bills Online
Official City page explaining online bill categories and the water bill payment warning.
Open Pay Bills Page🚰 Water Department
Official Water Department page for online payment, automatic draft, water quality reports and paperless billing info.
Open Water Department☎️ Staff Directory
Official staff directory confirming Water Department phone, fax and office hours.
Open Staff Directory🏠 New Service Application
Official form page for starting new water service and deposit/service charge details.
Open New Service Form💧 Water / Reports
Official Water page with access to water-related City services and water quality report resources.
Open Water PageOcean Springs Water Department Office Map and Address
The Water Department / City Hall address shown on the official portal is 1018 Porter Ave, Ocean Springs, MS 39564. Use this location for City Hall and water billing matters during office hours.
City of Ocean Springs Water Department / City Hall
1018 Porter Ave, Ocean Springs, Mississippi 39564.
Ocean Springs Water Department Phone Numbers, Hours and Address
Use this quick table when you need to pay, call, email, start service, request paperless billing or visit the Water Department.
| Need | Official detail | Best action |
|---|---|---|
| Water Department / billing help | 228-875-4176 | Call for water bill, sewer/garbage billing, portal and account questions. |
| Water Department email | oswater@oceansprings-ms.gov | Use for paperless billing request and document submission. |
| Fax | 228-875-7249 | Use only when the department requests faxed documents. |
| Water Department / City Hall address | 1018 Porter Ave, Ocean Springs, MS 39564 | Visit for City Hall or water service matters during office hours. |
| Office hours | Monday–Friday, 8 a.m.–5 p.m. | Call or visit during weekday office hours. |
| City Hall general phone | 228-875-4236 | Use for general City Hall questions, not specific water billing when Water Department is best. |
FAQs About Ocean Springs Water Department Bill Pay
How do I pay my Ocean Springs water bill online?
Use the official City of Ocean Springs Water Department utility portal at Municipal Online Payments. Choose the Water Bills / Utility Billing service and keep your account number ready.
What is the Ocean Springs Water Department phone number?
The Water Department phone number is 228-875-4176.
What are Ocean Springs Water Department office hours?
Office hours are Monday through Friday from 8 a.m. to 5 p.m.
Where is the Ocean Springs Water Department located?
The official portal lists 1018 Porter Ave, Ocean Springs, MS 39564.
What email should I use for Ocean Springs Water Department?
Use oswater@oceansprings-ms.gov for Water Department email, including paperless billing requests and new service documents where applicable.
Can I use Quick Pay for Ocean Springs water bill?
Yes. The official portal includes Quick Pay for customers who only need to pay. You need your account number, and no login is necessary for Quick Pay.
What happens if I pay my water bill under the wrong Ocean Springs payment category?
The City says water bills paid under a different category will be refunded and late fees will still apply. Always use the Water Bills category.
How much is the Ocean Springs residential new service deposit?
The New Service Application page lists a $180 residential deposit plus a $20 service charge, totaling $200. Business rates may differ.
Is there a card fee for Ocean Springs new service payment?
The New Service Application page says the City accepts Visa, Mastercard or Discover for credit card payments and adds a 3% administrative fee to credit/debit card transactions.
How do I request paperless billing for Ocean Springs water bill?
Email the Water Department with your address and account number at oswater@oceansprings-ms.gov.
Best Way to Pay Ocean Springs Water Department Bill in 2026
The best path is simple: use the official City of Ocean Springs Water Department portal and choose the Water Bills / Utility Billing option. If you only need to pay, use Quick Pay with your account number. If you want account management, sign in or register.
For billing questions, paperless billing, new service documents or payment category problems, call 228-875-4176 or email oswater@oceansprings-ms.gov. For in-person service, use 1018 Porter Ave, Ocean Springs, MS 39564 during Monday–Friday, 8 a.m.–5 p.m. hours.
Important Notice: This article is an independent informational guide and is not the City of Ocean Springs, Ocean Springs Water Department, Municipal Online Payments, Tyler Technologies, or an official payment processor. Payment links, office hours, phone numbers, deposit amounts, administrative fees, new service requirements, paperless billing rules and payment category rules can change. Always verify urgent billing, payment, new service or account matters directly with the City of Ocean Springs Water Department.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.