Limestone County Water Payment Guide: Online Portal, Quick Pay, Phone, AutoPay, Bank Draft, Mail and Drop Box
This guide helps Limestone County Water & Sewer Authority customers in Athens, Alabama pay water and sewer bills through the official online portal, Quick Pay, Customer Number and PIN login, phone payment, card autopay, text-to-pay, paperless billing, bank draft, mail and office drop box.
🔒 Official Limestone County Water Bill Pay Resources
Limestone County Water Bill Pay Options at a Glance
Limestone County Water & Sewer Authority gives customers several ways to pay: free online payment, Quick Pay, phone payment, card autopay, text-to-pay, paperless billing, bank draft, mail and drop box.
The official payment system uses your Customer Number and PIN from the top of your billing statement. If you cannot find them, LCWSA says you can call the office to obtain them.
There are no fees to use the listed payment methods. Still, timing matters if your account is late, because online records may need 24 to 48 hours to update.
| Need | Best LCWSA Option | Practical Detail |
|---|---|---|
| Pay online | LCWSA PayUB portal | Use Customer Number and PIN from your bill. |
| Pay quickly | Quick Pay | Pay without full login using portal quick payment option. |
| Pay by phone | 888-507-4971 | Use Customer Number and PIN; office staff no longer take payments over phone. |
| Customer support | 256-233-6444 | Call for PIN, billing questions, account help or delinquent account concern. |
| Mail payment | PO Box 71283 | Mail check or money order to Charlotte, NC 28272. Do not mail cash. |
| Drop box | 17218 US Highway 72 | Drop box outside the Athens office. |
How to Pay Limestone County Water Bill Online Step by Step
The official online payment route is the LCWSA customer portal. You can pay with card, manage account details and set up additional payment features.
1
Open the official LCWSA Pay My Bill pageStart from limestonecountywater.com
Open the official Pay My Bill page and click Pay Bill/View Account. This avoids wrong third-party bill-pay pages.
2
Use the official LCWSA customer portalPayUB / customer portal
The portal welcomes customers to LCWSA Customer Portal and provides online payments, billing history, usage graphs, multiple account management and saved payment methods.
3
Enter Customer Number and PINBoth are printed on your bill
Use your Customer Number and PIN from the top of your billing statement. If you do not have the PIN, call customer service at 256-233-6444.
4
Choose Quick Pay or register/loginPay now or manage account
Use Quick Pay if you only need to pay now. Register or log in if you want billing history, autopay, text-to-pay, paperless billing, saved payment methods or multiple accounts under one login.
5
Save confirmation and call if account is delinquentDo not assume instant restoration
Save the confirmation number, receipt, date and amount. If your account is about to be disconnected or has already been shut off, call LCWSA because online payments may not update customer records immediately.
Pay Limestone County Water Bill by Phone or Contact Customer Service
LCWSA no longer allows office staff to take customers’ payments over the phone. If you want phone payment, use the automated phone payment number.
Phone payment
Call 888-507-4971 and pay with your Customer Number and PIN.
Customer service
Call LCWSA Customer Service at 256-233-6444.
Office hours
Monday through Friday, 8:00 a.m. to 4:30 p.m.
Delinquent account
Call office support if your account is near disconnection or already shut off.
| Need | Official Contact | Use It For |
|---|---|---|
| Automated phone payment | 888-507-4971 | Pay by phone using Customer Number and PIN. |
| Customer service | 256-233-6444 | Billing questions, PIN help, delinquency and customer account help. |
| Office hours | Monday–Friday, 8:00 a.m.–4:30 p.m. | Call during normal business hours for account support. |
| Water quality inquiry | Official Water Quality Inquiry form | Taste, odor, color and other water quality questions. |
| Low/no pressure | Outages section / office contact | Report low to no water pressure through official resources. |
How to Set Up Limestone County Water AutoPay or Bank Draft
LCWSA gives customers more than one recurring-payment option. You can use card autopay through the online portal or bank draft using the official Bank Draft Form.
Card AutoPay
The online payment system allows customers to set up a card on autopay.
Text-to-Pay
The newer payment service supports text-to-pay features.
Paperless billing
Customers can enroll in paperless billing through the online service.
Bank draft
Use the official Bank Draft Form if you want payment drafted from a bank account.
1
Use portal for card autopayBest for online users
Log in to the LCWSA portal and set up your card for autopay. Verify the first autopay posts correctly before relying on it fully.
2
Use Bank Draft Form for bank account draftTraditional automatic draft
The Bank Draft Form is available from the official online forms/contact area. Submit the required utility account and bank information as instructed by LCWSA.
3
Watch your monthly billConfirm setup before due date
Bank draft customers continue to receive a monthly bill, but the bill should show “PAID BY BANK DRAFT” once the program is active.
Pay Limestone County Water Bill by Mail, Drop Box or Office
If you do not want to pay online or by phone, LCWSA provides mail and drop box options. Use these methods only when payment timing is not urgent.
Mail payment
Mail check or money order to PO Box 71283, Charlotte, NC 28272.
Drop box
Payment drop box is located outside the office at 17218 US Highway 72, Athens, AL 35611.
Office location
17218 US Highway 72, Athens, AL 35611.
No cash by mail
When paying by mail, never use cash. Always use check or money order.
| Payment Method | Official Detail | Best Practice |
|---|---|---|
| Limestone County Water & Sewer Authority, PO Box 71283, Charlotte, NC 28272. | Include bill stub and write customer number on payment. | |
| Drop box | Outside office at 17218 US Highway 72, Athens, AL 35611. | Use check or money order; avoid if service is already at risk. |
| Office support | Monday–Friday, 8:00 a.m. to 4:30 p.m. | Call first if you need account-specific instructions. |
| Bank draft | Official authorization form required. | Continue checking your bill until it says paid by bank draft. |
| Delinquent account | Call 256-233-6444. | Do not rely only on mail/drop box/online if shutoff risk exists. |
Limestone County Water & Sewer Authority Office Map
Use this map for the LCWSA office and drop box location in Athens, Alabama. For payment status, delinquency, reconnection, leak adjustment, water quality or account-specific help, contact customer service before visiting.
Limestone County Water & Sewer Authority
17218 US Highway 72, Athens, AL 35611. Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
| Location / Contact | Official Information | Use It For |
|---|---|---|
| Office location | 17218 US Highway 72, Athens, AL 35611 | Office visit, drop box and general location reference. |
| Payment remittance only | PO Box 71283, Charlotte, NC 28272 | Mail bill payment with stub and customer number. |
| Customer service | 256-233-6444 | Billing questions, PIN help, service forms and delinquent account support. |
| Phone payment | 888-507-4971 | Automated 24/7 phone payment with Customer Number and PIN. |
| Office hours | Monday–Friday, 8:00 a.m. to 4:30 p.m. | Call or visit during normal business hours. |
What to Do If Your Limestone County Water Bill Is Late, High or Connected to a Service Issue
LCWSA provides official forms for disconnecting service, reestablishing service, applying for residential/commercial service, seasonal irrigation, bank draft, leak adjustment and water quality inquiries.
Delinquent account
Call 256-233-6444 if your account is close to disconnection or already shut off.
Leak adjustment
Use the official Request for Leak Adjustment form when eligible.
Water quality
Use the Water Quality Inquiry form for taste, odor, color or related concerns.
Service changes
Use official forms to disconnect service, reestablish service or apply for new service.
1
Call before relying on online payment for shutoff riskTiming matters
LCWSA says customer records may need 24 to 48 hours to update. If your account is near disconnection, call the office and ask what payment action is required.
2
Check leaks before disputing a high billHidden leaks can be expensive
Check running toilets, irrigation, outdoor spigots, wet yard areas and meter movement when all fixtures are off. Use the official leak adjustment form if applicable.
3
Use the correct form for service changesAvoid delays
For new service, seasonal irrigation, disconnecting service or reestablishing service, use the official LCWSA forms from the contact/forms area.
Real Limestone County Water Bill Pay Tips That Avoid Login Errors, Late Posting and Service Disruption
These practical tips help LCWSA customers choose the right payment method, avoid wrong assumptions and keep proof when timing matters.
Use Customer Number and PIN from bill
The payment portal and phone system rely on your Customer Number and PIN, both shown on your billing statement.
Call office if PIN is missing
LCWSA says customers can call the office to obtain Customer Number/PIN details.
Use portal for multiple accounts
Nexbillpay/PayUB allows multiple accounts under one login, helpful for landlords or multiple properties.
Do not assume payment stops disconnect
If delinquent, call LCWSA because online updates may take 24 to 48 hours or next business day.
Use bank draft for forgetfulness
LCWSA says bank draft helps customers avoid late penalties due to forgetting to pay or being out of town.
Do not mow over meter box
LCWSA warns meter box damage can create expensive parts and labor costs.
Limestone County Water Bill Pay FAQs
These answers cover Limestone County Water & Sewer Authority online payment, Quick Pay, Customer Number, PIN, phone payment, autopay, bank draft, mail payment, drop box, disconnection warning and customer service.
QWhere can I pay my Limestone County Water bill online?
Use the official Limestone County Water & Sewer Authority Pay My Bill page or the LCWSA customer portal at lcw.payub.com.
QWhat do I need to pay online?
You need your Customer Number and PIN from your billing statement. If you cannot find them, call the LCWSA office at 256-233-6444.
QCan I use Quick Pay?
Yes. The LCWSA portal includes Quick Pay so you can pay your bill without a full login.
QWhat is Limestone County Water pay-by-phone number?
Call 888-507-4971 to pay by phone using your Customer Number and PIN.
QWhat is Limestone County Water customer service number?
Customer service number is 256-233-6444.
QWhere is Limestone County Water office?
The office is located at 17218 US Highway 72, Athens, AL 35611. Office hours are Monday through Friday from 8:00 a.m. to 4:30 p.m.
QWhere do I mail Limestone County Water payment?
Mail payments to Limestone County Water & Sewer Authority, PO Box 71283, Charlotte, NC 28272. Write the customer number on the payment and include the bill stub. Never mail cash.
QDoes Limestone County Water charge payment fees?
The official LCWSA Pay My Bill page says there are no fees to use any of its payment methods.
QCan I set up autopay?
Yes. You can set up card autopay through the online service, and bank draft through the official Bank Draft Form.
QIs WaterBillsPay.org the official Limestone County Water payment portal?
No. WaterBillsPay.org is an independent informational guide. Use official Limestone County Water & Sewer Authority links for actual payments and account decisions.
Official and Trusted Resources Used for This Limestone County Water Payment Guide
These resources were checked while preparing this guide. For actual payment, account status, PIN help, bank draft, leak adjustment, water quality inquiries and service changes, always follow Limestone County Water & Sewer Authority official instructions.
| Resource | Official Link | Use It For |
|---|---|---|
| LCWSA Customer Portal | PayUB / customer portal | Online payment, Quick Pay, billing history, usage graphs, multiple accounts, saved methods and autopay. |
| Pay My Bill | Official Pay My Bill page | Official online payment instructions, phone payment number, PIN guidance, no-fee statement and disconnection warning. |
| Billing & Payments | Billing & Payments page | Mail payment, drop box, bank draft, online payment and payment method details. |
| Contact Page | Contact LCWSA | Office address, payment remittance address, hours, phone number and service forms. |
| LCWSA Home | Limestone County Water home | Official navigation, Pay My Bill, Online Forms, Location & Hours, Outages and Water Line Locates. |
| Card Payment Information | Card payment information | Nexbillpay service, autopay, text-to-pay, paperless billing and real-time payment system context. |
| Google Play App Listing | Limestone County Water app | Mobile information and payment app reference. |
| Google Map Search | LCWSA office map search | General office direction only; verify payment and account details from official LCWSA resources. |
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.