Pay Lee’s Summit Water Bill – Portal Login & Guest Pay (2026)
Need to pay your Lee’s Summit water or sewer bill without using the wrong payment page? Lee’s Summit Water Utilities customers can pay online through Paymentus, sign up for online billing, use phone payment, mail payment, pay in person, use drop boxes, or set up Bank Draft ACH.
This guide explains the official Lee’s Summit Water payment portal, guest-style online payment route, phone payment number, ACH autopay, late fee rule, mailing address, in-person payment locations, drop box timing, and what to do if service has been disconnected or your bill is close to due.
Quick answer: Pay your Lee’s Summit water or sewer bill online through Paymentus, call 833-343-4840 for 24/7 telephone payment, contact Water Utilities at 816-969-1900, mail payment to Lee’s Summit Water Utilities, 1200 SE Hamblen Road, Lee’s Summit, MO 64081, or pay in person at Water Utilities or City Hall Treasury.
Lee’s Summit water bill payment options
Most people searching for “Lee’s Summit water bill pay,” “Lee’s Summit water portal login,” “Lee’s Summit Water Utilities guest pay,” or “Lee’s Summit water bill phone payment” need the official payment route first. The City links water and sewer payments through Paymentus and also lists mail, in-person, online banking, drop boxes, and Bank Draft ACH options.
1) Pay online through Paymentus
Paymentus provides secure online account access, electronic bill sign-up, consumption history, and utility bill payment tools for Lee’s Summit Water Utilities customers.
Best for: online payment, online billing, payment history, saved payment methods, and multiple accounts.
2) Sign up for online billing
Registered users can use the customer portal for more features, including monthly autopay setup, multiple accounts, saved payment methods, and paperless billing.
Best for: regular monthly account management.
3) Pay by phone
Payments are processed through a secure telephone system 24 hours a day, seven days a week.
Phone payment: 833-343-4840
4) Bank Draft ACH
Monthly payments can be automatically deducted from your bank account using the City’s direct payment authorization form.
Best for: no-fee autopay directly from a bank account.
How to pay Lee’s Summit water bill online step by step
If you are paying online for the first time, start from the official Lee’s Summit Water Utilities Manage My Account page or the Paymentus portal. This helps avoid third-party payment pages and keeps the payment connected to the correct City water account.
Open the official payment portal
Go to the official Paymentus payment page here: ipn2.paymentus.com/rotp/lsmt.
Keep your bill nearby
Have your latest Lee’s Summit Water Utilities bill ready. Your bill contains the account details needed to match the payment to the correct service address.
Choose payment or portal sign-up
Make a payment if you only need to pay now. Sign up for the customer portal if you want electronic billing, consumption history, autopay, saved methods, and multiple account management.
Review the account and amount
Confirm the service address, balance, account information, and payment method before submitting. If the bill is already late or service was disconnected, call Water Utilities before assuming online payment is enough.
Submit the payment
Complete the payment only after reviewing the details. Do not close the payment page until the confirmation screen appears.
Save your confirmation
Save the confirmation number, screenshot, or receipt. Keep it until the payment appears correctly on your Lee’s Summit Water Utilities account.
Important service warning: If water service has been disconnected, Lee’s Summit Water Utilities says a reactivation fee and any past-due amounts must be paid to have service reinstated. Call 816-969-1900 if your account is urgent.
Lee’s Summit Water payment portal, phone, mail, ACH, and drop box details
The table below gives the practical details most customers need before choosing a payment method. On mobile, each row becomes a clean card so the information stays readable.
| Payment item | Official detail | What you should do |
|---|---|---|
| Online bill payment | Paymentus online access | Use the official Paymentus link from the City’s Water Utilities page. |
| Customer portal | Online billing, consumption history, multiple accounts, saved methods | Register if you want ongoing account tools instead of only one payment. |
| Phone payment | 833-343-4840 | Call 24/7 and follow the prompts to pay by phone. |
| Bank Draft ACH | No fee; monthly payment deducted from bank account | Complete the direct payment authorization form and confirm the setup is active. |
| Online banking | Use online banking account number from bill and remittance address | Use the online banking account number from the front of the bill and remittance address 1200 SE Hamblen Road. |
| Mail payment | 1200 SE Hamblen Road, Lee’s Summit, MO 64081 | Detach the remittance stub and mail payment early enough before the due date. |
| Drop boxes | Payments posted the following business day | Do not use a drop box if the bill is already urgent and same-day posting is needed. |
| Late fee | 5% of total outstanding balance as of due date | Pay before the due date shown on the bill to avoid the fee. |
How Lee’s Summit Bank Draft ACH and autopay work
Bank Draft ACH is the strongest official autopay-style option if you want your water and sewer payment handled automatically without a service fee. Lee’s Summit Water Utilities says monthly payments can be automatically deducted from a bank account after you complete the authorization agreement for direct payments.
The customer portal also gives registered users access to monthly autopay, multiple saved payment methods, multiple accounts, electronic billing, and consumption history.
- Open the official Manage My Account page.
- Use the Direct Debit Authorization / ACH authorization form for bank draft setup.
- Save the ACH form first before entering information, as the City notes the document may appear blank if not saved first.
- Complete the form with accurate bank and account details.
- Keep paying normally until you confirm the bank draft is active.
- Register for the customer portal if you also want online billing and consumption history.
Practical advice: If you want no-fee automatic payment, review Bank Draft ACH first. If you use another payment method, check the payment screen or your bank’s bill-pay timing before relying on it near the due date.
Pay Lee’s Summit water bill by phone, mail, in person, or drop box
If online payment is not the best option, Lee’s Summit Water Utilities lists several backup options. Choose based on timing. Mail and drop boxes are useful, but they are not the safest option if your bill is already close to due or your service status is urgent.
Pay by phone
Telephone payment: 833-343-4840
Available 24 hours a day, seven days a week through the secure phone payment system.
Pay by mail
Lee’s Summit Water Utilities
1200 SE Hamblen Road
Lee’s Summit, MO 64081
Detach the remittance stub and return it with payment in the envelope provided.
Pay in person
Water Utilities: 1200 SE Hamblen Road
City Hall Treasury: 220 SE Green St.
Bring the remittance stub for easier processing.
Drop boxes
Drop boxes are available at Water Utilities, City Hall north entrance, and the alley between City Hall and Fire Headquarters.
Drop-box payments post the following business day.
In-person payment locations and hours
Lee’s Summit lists in-person payment options at the Water Utilities service center and City Hall Treasury. The hours are not exactly the same, so check the correct location before visiting.
- Water Utilities: 1200 SE Hamblen Road.
- Water Utilities hours: 8 a.m. to 5 p.m., Monday through Thursday, and 9:15 a.m. to 5 p.m. on Friday.
- City Hall Treasury: 220 SE Green St.
- City Hall hours: Monday through Friday, 8 a.m. to 5 p.m., except holidays.
- Bring the remittance stub from the lower portion of the bill for easier processing.
- If the account is past due or disconnected, call Water Utilities before visiting so you know the full amount due.
What to do if your Lee’s Summit water bill is late
If your bill is already late, first check the current account balance. The City says a 5% late fee is assessed on the total outstanding balance as of the due date, and service reinstatement requires past-due amounts plus any reactivation fee.
- Open the official Paymentus payment portal and check available payment options.
- Call 816-969-1900 if the account is late, disconnected, or close to disconnection.
- Use phone payment at 833-343-4840 if you cannot access the online portal.
- Avoid mailing payment or using drop boxes if same-day posting is needed.
- If service has been disconnected, ask about the full past-due amount and reactivation fee.
- Save every payment confirmation until the account updates.
Lee’s Summit Water Utilities contact information
Lee’s Summit Water Utilities
Customer Service: 816-969-1900
Phone payment: 833-343-4840
Fax: 816-969-1935
After-hours emergency: 816-969-7407 after 5 p.m. and on weekends
Water Utilities Service Center / mailing address:
Lee’s Summit Water Utilities
1200 SE Hamblen Road
Lee’s Summit, MO 64081
Water Utilities hours: Monday–Thursday, 8 a.m.–5 p.m.; Friday, 9:15 a.m.–5 p.m.
City Hall Treasury:
220 SE Green St.
Lee’s Summit, MO 64063
City Hall hours: Monday–Friday, 8 a.m.–5 p.m., except holidays
Official payment options: Manage My Account
Official Water Utilities page: Lee’s Summit Water Utilities
Map for Lee’s Summit Water Utilities payment office
If you want to pay in person, use customer service, or visit the Water Utilities service center, use the map below for 1200 SE Hamblen Road.
Helpful Lee’s Summit Water Utilities resources
These official resources are useful if you need more than a payment link. Use them for online billing, payment options, customer service, start/stop service, leak concerns, sewer emergencies, and water or wastewater emergency reporting.
Manage My Account
Use this page for online bill payment, phone payment, mail, in-person payment, drop boxes, online banking, Bank Draft ACH, and paperless billing.
Customer Service
Use this page for start, stop, move service, forms, leak adjustment, emergency numbers, and Water Utilities contact details.
Water Utilities
Use this page for Pay Water Bill Online, service start/cancel/move, emergency reporting, and general Water Utilities information.
Make a Payment
Use the City’s main Make a Payment page if you want links to water/sewer, property tax, court fines, pet license, and other city payments.
Frequently asked questions
How do I pay my Lee’s Summit water bill online?
Use the official Paymentus water and sewer payment portal linked from Lee’s Summit Water Utilities. You can also register for the customer portal to manage online billing, consumption history, saved payment methods, multiple accounts, and autopay.
What is the Lee’s Summit water bill phone payment number?
Call 833-343-4840 and follow the prompts. Phone payments are available 24 hours a day, seven days a week.
What is the Lee’s Summit Water Utilities customer service number?
Call 816-969-1900 for customer service, billing, start/stop/move service, and account questions.
Can I set up autopay for Lee’s Summit water bills?
Yes. Lee’s Summit Water Utilities lists Bank Draft ACH for automatic monthly bank account deductions, and the customer portal also gives registered users autopay management features.
Where do I mail my Lee’s Summit water bill payment?
Mail payment to Lee’s Summit Water Utilities, 1200 SE Hamblen Road, Lee’s Summit, MO 64081. Include the remittance stub from the lower portion of your bill.
Where can I pay Lee’s Summit water bill in person?
You can pay at Water Utilities, 1200 SE Hamblen Road, or at City Hall Treasury, 220 SE Green St. Bring the remittance stub for easier processing.
Does Lee’s Summit Water Utilities have drop boxes?
Yes. Drop boxes are located at the Water Utilities front door, City Hall north entrance, and the alley between City Hall and Fire Headquarters. Drop-box payments are posted the following business day.
What is the late fee for Lee’s Summit water bills?
Lee’s Summit Water Utilities says a late fee of 5% is assessed on the total outstanding balance as of the due date.
What happens if Lee’s Summit water service is disconnected?
A reactivation fee and any past-due amounts must be paid to have service reinstated. Contact Water Utilities at 816-969-1900 if your service has been disconnected.
Who do I call for after-hours water or sewer emergencies?
For water or sewer emergencies after 5 p.m., on weekends, or on holidays, call 816-969-7407.
Official resources