Pay Grand Strand Water and Sewer Bill Online: Quick Guide for Online, Phone, Walk-In, Mail, Draft, E-Check and Drop Box Payments
This guide helps GSWSA customers pay a monthly water and wastewater bill through the official eBilling area, phone payment line, mail address, office locations, approved bank branches, automatic draft, e-check and drop box options without using unrelated third-party payment websites.
🔒 Official Grand Strand Water & Sewer Bill Pay Resources
Grand Strand Water and Sewer Bill Payment Options at a Glance
GSWSA gives customers several ways to pay monthly water and wastewater bills, including online account access, phone payment, automatic draft, e-check, standard mail, approved bank branch payment, drop boxes and office payment.
The main GSWSA office number is 843-443-8200. Customer Service can be reached at 843-443-8202. For phone payments, GSWSA lists 843-443-8334.
The main physical address is 166 Jackson Bluff Road, Conway, SC 29526. The billing/payment mailing address listed for mailed check or money order payments is P.O. Box 2308, Conway, SC 29528.
| Need | Best GSWSA Option | Practical Detail |
|---|---|---|
| Pay online | GSWSA eBilling Login | Use official Pay Online page and eBilling account area. |
| Pay by phone | 843-443-8334 | GSWSA lists this number for phone bill payment. |
| Customer service | 843-443-8202 | Use for billing questions, customer care and account help. |
| Mail payment | P.O. Box 2308, Conway, SC 29528 | Mail check or money order early. |
| Approved bank branch | CNB, CCNB or ABB branches | Billing stub required; overdue payments must go to phone or GSWSA Administrative Office. |
How to Pay Grand Strand Water and Sewer Bill Online Step by Step
The safest online payment route is the official GSWSA Pay Online page, which redirects customers to the eBilling area.
1
Open the official GSWSA Pay Online pageStart from gswsa.com
Go to the official GSWSA website and use the Pay Online page from the customer service menu.
2
Open the eBilling areaExisting users login; new users can sign up
The Pay Online page redirects to the eBilling area. New users can create an account before paying online.
3
Enter account details from your billUse current bill information
Use the account number and customer details from your latest GSWSA water or wastewater bill. If the portal cannot find your account, contact Customer Service.
4
Review balance and payment detailsConfirm before submitting
Confirm the account, balance, payment method and any processing message before submitting payment.
5
Save confirmationImportant if account is urgent
Save the receipt, confirmation number or screenshot. If your bill is close to due date or past due, call GSWSA after payment to confirm posting.
Pay Grand Strand Water and Sewer Bill by Phone
GSWSA lists phone payment as one of its official bill payment methods.
Phone payment
Call 843-443-8334 to pay your monthly water or wastewater bill over the phone.
Main office
Call 843-443-8200 for the main office or after-hours emergency contact.
Customer service
Call 843-443-8202 for additional questions or customer care help.
Overdue account
GSWSA says overdue payments must be made over the phone or at GSWSA’s Administrative Office.
1
Call the phone payment numberUse 843-443-8334
Use the phone payment line listed by GSWSA. Keep your latest bill ready before calling.
2
Provide account information carefullyUse your current statement
Enter or provide the account number, customer details and payment information exactly as required.
3
Write down confirmationKeep payment proof
Save the confirmation number, payment date and amount. If the account is overdue, call customer service after paying to confirm account status.
GSWSA Walk-In, Standard Mail, Approved Bank and Drop Box Payment Options
Customers who prefer not to pay online or by phone can use mail, approved bank branches, drop boxes or GSWSA office locations depending on account status and payment type.
| Payment Method | Official Detail | Practical Tip |
|---|---|---|
| Standard mail | P.O. Box 2308, Conway, SC 29528 | Mail check or money order early and include account details. |
| Main physical office | 166 Jackson Bluff Road, Conway, SC 29526 | Use for office payment, account support and overdue account help. |
| Approved bank branch | Conway National Bank, Coastal Carolina National Bank or Anderson Brothers Bank | Billing stub required. Account must not be overdue. |
| Drop box | Nichols’ Post Office, 206 S Nichols Street, Nichols, SC 29581 | Use only when there is enough time for processing. |
| Drop box | Lake View Market, 306 Richard Temple Blvd, Lake View, SC 29563 | Do not use for urgent overdue accounts unless GSWSA confirms timing. |
| Cash payment | Accepted at all office locations from 8:00 a.m. to 4:00 p.m., Monday–Friday | Bring bill/account number and allow time before closing. |
GSWSA Automatic Draft, E-Check and Account Alert Options
GSWSA lists automatic bill payment by draft and e-check as payment options. These can be useful if you want to reduce missed due dates or avoid mailing delays.
Automatic draft
GSWSA lists automatic bill payment by draft as a convenient monthly payment option.
E-check
GSWSA homepage lists e-check as one of the bill payment methods.
Text alerts
GSWSA has customer text message notification resources listed in its customer service menu.
Confirm setup
Do not stop manual payments until any draft or recurring method is confirmed active.
1
Review GSWSA automatic draft optionUse official bill-pay resources
Open GSWSA’s official Bill Pay page and automatic draft resources. Follow only official GSWSA instructions for enrollment.
2
Ask when draft beginsFirst month matters
Before relying on automatic draft, confirm when the first automatic payment will actually be deducted.
3
Keep confirmation and monitor the next billAvoid duplicate or missed payment
Review your next statement and bank account to make sure the draft or e-check payment posted correctly.
Real GSWSA Bill Pay Tips That Help Avoid Late Fees, Delays and Disconnection Risk
These practical tips help you choose the right payment method based on timing, account status and payment proof.
Use GSWSA direct payment
GSWSA warns that external bill payment websites are not associated with GSWSA. Direct payment is safer for urgent bills.
Avoid personal bank delay
If you pay through personal banking bill pay, GSWSA says there may be a delay before they receive payment.
Overdue accounts need special handling
Approved bank locations are only for non-overdue accounts with a billing stub. Overdue payments go by phone or at GSWSA Administrative Office.
Keep the billing stub
If you plan to pay at an approved bank branch, bring your billing stub. Without it, branch payment may not work.
Use phone payment near due date
When the due date is close, phone or official online payment gives better proof than mail or drop box.
Call after urgent payment
If you paid late or near disconnection, call customer service and confirm the account is safe.
Grand Strand Water & Sewer Authority Main Office Map and Contact Details
GSWSA lists its main physical address as 166 Jackson Bluff Road, Conway, SC 29526. Use the map below for general office-location orientation.
GSWSA Main Office Map Search
Use this map for general orientation only. For actual payment posting, overdue account rules, bank branch restrictions or service status, contact GSWSA directly.
| Contact Item | Official Detail | Use It For |
|---|---|---|
| Main physical address | 166 Jackson Bluff Road, Conway, SC 29526 | Office location, administrative office and map directions. |
| Main office / after-hours emergency | 843-443-8200 | Main office and after-hours emergency contact. |
| Customer service | 843-443-8202 | Billing questions, account questions and customer care. |
| Phone payment | 843-443-8334 | Pay by phone. |
| Mailing address | P.O. Box 2368, Conway, SC 29528 | General mailing address. |
| Billing/payment address | P.O. Box 2308, Conway, SC 29528 | Mail check or money order bill payment. |
| Fax | 843-347-4680 | Documents if requested by GSWSA. |
| Business hours | 8:00 a.m.–5:00 p.m., Monday–Friday | Plan customer service calls and office-related visits. |
Grand Strand Water and Sewer Bill Pay FAQs
These answers cover GSWSA online payment, phone payment, eBilling login, mail payment, approved bank branches, drop boxes, customer service and office contacts.
QWhere can I pay my Grand Strand Water and Sewer bill online?
You can pay through the official GSWSA Pay Online page, which redirects customers to the eBilling area.
QWhat is the GSWSA phone payment number?
GSWSA lists phone payment at 843-443-8334.
QWhat is the Grand Strand Water & Sewer Authority main office number?
The main GSWSA office number is 843-443-8200. This number is also listed for after-hours emergency contact.
QWhat is GSWSA customer service phone number?
GSWSA says customers can contact Customer Service at 843-443-8202 for additional questions or further information.
QWhere do I mail Grand Strand Water and Sewer payment?
Mail check or money order payment to P.O. Box 2308, Conway, SC 29528, using the envelope provided with your printed bill when available.
QWhere is the GSWSA main office?
GSWSA lists its physical address as 166 Jackson Bluff Road, Conway, SC 29526.
QCan I pay GSWSA bill at a bank branch?
Yes. GSWSA lists payments at Conway National Bank, Coastal Carolina National Bank and Anderson Brothers Bank branch locations. You must provide your billing stub, and the account must not be overdue.
QWhere are GSWSA drop box locations?
GSWSA lists drop boxes at Nichols’ Post Office, 206 S Nichols Street, Nichols, SC 29581, and Lake View Market, 306 Richard Temple Blvd, Lake View, SC 29563.
QDoes GSWSA offer automatic bill payment?
Yes. GSWSA lists automatic bill payment by draft as one of its payment options.
QIs WaterBillsPay.org the official GSWSA payment portal?
No. WaterBillsPay.org is an independent informational guide. Always use GSWSA official website and phone numbers for actual payments, fees, account status and service decisions.
Official and Trusted Resources Used for This Grand Strand Water and Sewer Bill Guide
These resources were checked while preparing this guide. For actual payment, account status, late-fee decisions, overdue payment rules and service-related questions, always follow GSWSA official instructions.
| Resource | Official Link | Use It For |
|---|---|---|
| GSWSA Bill Pay | Official bill payment options | Online payment, phone payment, automatic draft, warning about third-party payment sites and main contact details. |
| GSWSA Pay Online | eBilling Login | Online bill payment and new user eBilling account access. |
| Other Bill Payment Options | Mail, banks and drop boxes | Mail payment address, approved bank branch instructions and listed drop box locations. |
| Customer Care Ticket | Customer Care | Business hours, mailing address, billing address, customer service phone and online customer care ticket. |
| GSWSA Homepage | Grand Strand Water & Sewer Authority | Main office, Marion office, Little River office, cash payment hours, contact summary and official customer information. |
| Google Map Search | GSWSA main office map search | General office-location orientation only; confirm payment and service rules with GSWSA. |
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.