Fulton County Water Department, GA: Bill Pay, Phone and Hours
Use official Fulton County Water and Sewer Billing resources to pay your water bill online, by automated phone line, at the Government Center, or at the Maxwell Road kiosk. This guide also covers customer service phone number, business hours, North/South billing locations, emergency water/sewer repair contacts, leak adjustment help and FAQs.
If you are searching for fulton county water department, choose your exact need below. Most users want to pay online, register a water billing account, call the automated payment line, pay in person, use the Maxwell Road kiosk, start service, report emergency water/sewer repairs, request a leak adjustment, or verify Fulton County service-area contacts.
Choose one option. The official action card below updates for online payment, account registration, phone payment, billing help, in-person payment, kiosk payment, new service, emergency repairs, leak adjustment and official Fulton County links.
💳 Pay online — use the official Fulton Water Billing portal
Use this for: paying your Fulton County water bill online through the official water billing portal.
Keep ready: 8 digit customer number and 8 digit account number, including leading zeroes.
After payment: save confirmation, amount, payment date and account details.
Fulton County Water Department Quick Facts Before You Pay
Fulton County water customers can pay online using the official billing portal, pay by automated phone line, pay in person at the Fulton County Government Center, or use the self-service kiosk at the Maxwell Road Customer Service Center.
The billing contact page lists Customer Service at 404-612-6830 and business hours as Monday through Friday, 8:30 a.m. to 5:00 p.m.. For online registration, keep both your eight digit customer number and eight digit account number ready.
What This Fulton County Water Department Guide Covers
How to Pay Fulton County Water Bill Online
The safest online route is the official Fulton County Water Billing portal. Registration allows customers to pay bills online, review transaction and payment history, and analyze water usage.
The County payment page says online payments can be made securely using Visa, MasterCard or Discover credit card, Visa or MasterCard debit card, or e-check.
Open the official billing portal
Go to the official Fulton County Water Billing portal.
Keep your bill beside you
The portal says you need your 8 digit customer number and 8 digit account number. Include leading zeroes exactly as shown.
Register or log in
Register if you are a new online user, or log in if you already have an online billing account.
Review account and payment method
Confirm the account, amount due, service address and payment method before submitting.
Save your payment proof
Keep the confirmation number, payment amount and payment date until your account balance updates.
Fulton County Water Billing Account Registration Requirements
The official water billing portal says registration lets customers pay bills online, review transaction and payment history, and analyze water usage. To register, you need a copy of your bill handy.
Need: 8 digit customer number, including leading zeroes if shown.
Need: 8 digit account number, including leading zeroes if shown.
Use: your latest Fulton County water bill to avoid entering the wrong digits.
Call: Water and Sewer Billing Customer Service at 404-612-6830.
Fulton County Water Bill Phone Payment Line
Fulton County says customers can pay anytime through the automated telephone payment line by calling 404-612-6830 and selecting option 2.
The official payment page says phone payments can be made using e-check, debit card or credit card, and that there is no convenience fee for this service.
Before calling to pay, keep this ready
- 8 digit customer number.
- 8 digit account number.
- Service address if prompted.
- Payment method: e-check, debit card or credit card.
- A place to write down the confirmation number.
Fulton County Water Billing Phone Number and Business Hours
For water billing, payment questions, account registration, new service and meter-location help, use Fulton County Water and Sewer Billing and Collections Customer Service.
Monday through Friday
8:30 a.m. to 5:00 p.m.
Customer Service Center
11575 Maxwell Road
Alpharetta, GA 30009
Fulton County Government Center
141 Pryor Street NW, Suite 7001
Atlanta, GA 30303
Pay Fulton County Water Bill in Person
Fulton County says in-person payments can be made Monday through Friday from 8:30 a.m. to 5 p.m. at the Fulton County Government Center location.
In-person payment location
Fulton County Government Center
141 Pryor St., Suite 7001
Atlanta, GA 30303
Pay at Government Center
Use this route if you need staff help or prefer in-person payment.
Business hoursBring Your Bill
Bring customer number, account number, ID if needed and payment method.
Faster serviceFulton County Water Bill Self-Service Payment Kiosk
Fulton County lists a self-service payment kiosk at the Maxwell Road Customer Service Center. This is useful for customers who are closer to North Fulton or prefer a self-service payment option.
11575 Maxwell Road
Alpharetta, GA 30009
Monday–Friday: 7:30 a.m.–6:30 p.m.
Saturday: 7:30 a.m.–12 p.m.
e-check, debit card or credit card.
The County says this kiosk location does not accept cash payments.
Start Fulton County Water Service or Ask About New Service
For establishing water service or questions about a new account, Fulton County directs customers to the Department of Finance, Water and Sewer Billing Division at 404-612-6830.
Before calling for new service
- Confirm Fulton County is your correct water provider.
- Keep the service address ready.
- Ask whether the account is water only, sewer only, or combined water/sewer billing.
- Ask what documents or deposits are needed.
- Ask when service can start and whether an appointment is required.
Fulton County Emergency Water and Sewer Repair Contacts
Use emergency repair numbers for urgent water or sewer problems, not the regular payment portal. The correct number depends on your location and whether the issue is drinking water or sanitary sewer.
| Issue | Official contact | Best use |
|---|---|---|
| North Fulton drinking water emergency | 770-640-3040 | Drinking water emergencies north of the Chattahoochee River. |
| North Fulton sewer emergency | 404-612-3061 | North Fulton sanitary sewer concerns and after-hours sewer issues. |
| South Fulton sewer emergency | 404-612-3163 | South Fulton sanitary sewer concerns and after-hours issues. |
| Sandy Springs / South Fulton drinking water | 404-658-7220 | Areas where drinking water is provided by the City of Atlanta. |
| Billing / new service | 404-612-6830 | Bill, payment, account, new service and meter-location questions. |
Fulton County High Water Bill, Leak Check and Leak Adjustment
Fulton County Water Services says the best way to check for a leak is to first check your water meter. If you do not know where your meter is located, call Water and Sewer Billing and Collections Customer Service at 404-612-6830.
The County also says leak adjustments may be available for qualifying non-routine, non-preventable leaks after repair, with a Leak Adjustment Request Form and repair statement submitted for review.
Make sure no water is being used inside or outside, then check whether the meter still moves.
If you do not know the meter location, call 404-612-6830.
Repair the leak and keep repair statements, invoices and photos if possible.
Submit Fulton County’s leak adjustment request form with repair documentation if eligible.
Fulton County Water Rates and Water Services Resources
Fulton County Water Services provides official pages for water rates, water conservation, water efficiency rebates, irrigation meters, water quality, drought status, backflow prevention, development permitting and public education.
Use official water service pages for
- Water rates and billing-rate updates.
- Water leak adjustment request.
- Irrigation meter questions.
- Water quality and conservation resources.
- Emergency water/sewer repair routing.
- New service and water/sewer development permitting.
Fulton County Water Billing Office Address, Map and Directions
For in-person payment in Atlanta, use the Fulton County Government Center location at 141 Pryor St., Suite 7001, Atlanta, GA 30303. For the North location and kiosk, use 11575 Maxwell Road, Alpharetta, GA 30009.
Fulton County Government Center — Water Billing
141 Pryor St., Suite 7001, Atlanta, GA 30303. In-person payment hours are listed as Monday through Friday, 8:30 a.m. to 5:00 p.m.
Fulton County Water Department Phone Numbers, Addresses and Hours
Use this table when you need to pay, call, visit, report emergency repairs, start service, ask billing questions or find the correct Fulton County water contact.
| Need | Official detail | Best action |
|---|---|---|
| Online payment | waterbilling.fultoncountyga.gov | Use official portal with 8 digit customer and account numbers. |
| Phone payment / billing | 404-612-6830 | Choose option 2 for automated phone payment. |
| Business hours | Monday–Friday, 8:30 a.m.–5:00 p.m. | Call or visit during listed billing hours. |
| South payment location | 141 Pryor Street NW, Suite 7001, Atlanta, GA 30303 | Use for in-person payment and billing support. |
| North billing/kiosk location | 11575 Maxwell Road, Alpharetta, GA 30009 | Use for North location and payment kiosk. |
| North drinking water emergency | 770-640-3040 | Report North Fulton drinking water emergencies. |
| North sewer emergency | 404-612-3061 | Report North Fulton sanitary sewer concerns. |
| South sewer emergency | 404-612-3163 | Report South Fulton sanitary sewer concerns. |
Official Fulton County Water Bill Links and Resources
Use these official resources first. They help avoid wrong phone numbers, old payment URLs, fake payment pages, service-area confusion and emergency-routing mistakes.
💳 Water Billing Portal
Official Fulton County water billing portal for registration, online payment and billing history.
Open Billing Portal💧 Pay Your Water Bill
Official Fulton County page explaining online, phone, in-person and kiosk payment options.
Open Pay Water Bill📞 Billing Contact
Official water billing contact page with North/South locations, phone and business hours.
Open Billing Contact🚨 Emergency Repairs
Official routing for North/South drinking water and sanitary sewer emergency contacts.
Open Emergency Repairs🏠 Start Water Service
Official Fulton County page for establishing new water or sewer service.
Open New Service📄 Water Services
Official hub for water rates, leak adjustment, irrigation meter, conservation and water quality resources.
Open Water ServicesFAQs About Fulton County Water Department Bill Pay
How do I pay my Fulton County water bill online?
Use the official Fulton County Water Billing portal at waterbilling.fultoncountyga.gov. Keep your 8 digit customer number and 8 digit account number ready, including leading zeroes.
What is the Fulton County water billing phone number?
Call Water and Sewer Billing and Collections Customer Service at 404-612-6830.
How do I pay Fulton County water bill by phone?
Call 404-612-6830 and select option 2. Fulton County says automated phone payment accepts e-check, debit card or credit card and has no convenience fee for this service.
Where can I pay Fulton County water bill in person?
Pay in person at Fulton County Government Center, 141 Pryor St., Suite 7001, Atlanta, GA 30303, Monday through Friday from 8:30 a.m. to 5:00 p.m.
Where is the Fulton County water billing North location?
The billing contact page lists the North location as Customer Service Center, 11575 Maxwell Road, Alpharetta, GA 30009.
Does Fulton County have a water bill payment kiosk?
Yes. Fulton County lists a self-service payment kiosk at 11575 Maxwell Road, Alpharetta, GA 30009. The kiosk accepts e-check, debit card or credit card and does not accept cash.
What number do I call for North Fulton water emergency?
For drinking water emergencies in North Fulton County, call 770-640-3040.
What number do I call for Fulton County sewer emergency?
For North Fulton sewer concerns, call 404-612-3061. For South Fulton sewer concerns, call 404-612-3163.
Can I request a Fulton County water leak adjustment?
Fulton County says leak adjustments may be available for qualifying non-routine, non-preventable leaks after repair, with a leak adjustment request form and repair statement submitted for review.
Is this the official Fulton County website?
No. This is an independent informational guide. Use the official Fulton County links in this article before entering payment, account or emergency-service details.
Best Way to Pay Fulton County Water Department Bill in 2026
The best normal payment route is the official Fulton County Water Billing portal. Keep your eight digit customer number and eight digit account number ready, including leading zeroes.
For phone payment or billing help, call 404-612-6830. Choose option 2 for automated phone payment. For in-person payment, visit 141 Pryor St., Suite 7001, Atlanta, GA 30303 during Monday–Friday billing hours. For emergency water or sewer repairs, use the North/South emergency contacts listed above instead of the bill payment portal.
Important Notice: This article is an independent informational guide and is not Fulton County Government, Fulton County Water and Sewer Billing, Public Works, or a payment processor. Payment links, phone numbers, office hours, emergency routing, service areas, rates and account policies can change. Always verify urgent or official matters directly with Fulton County before acting.