How to Pay Delco Water Bill – Step-by-Step Guide (2026)
Need to pay your Del-Co Water Company bill online without using an unofficial payment website? Del-Co Water customers can pay through the official customer portal, make immediate card payments, pay by phone, use electronic check payment, pay through bank bill pay, or contact customer service for account and service help.
This guide explains the official Delco Water bill payment portal, pay-by-phone number, customer service numbers, card payment fee, returned payment fee, office addresses, account-number requirement, autopay options, and what to do if your service has been disconnected or is in danger of disconnection.
Quick answer: Pay your Delco Water bill online at delcowaterportal.com, call 844-561-0814 for pay-by-phone, call customer service at 740-548-7746 or toll-free 800-521-6779, or contact Del-Co Water Company at 6658 Olentangy River Road, Delaware, OH 43015. Keep your account number ready for online or phone payment.
Delco Water bill payment options
Most people searching for “Delco Water bill pay,” “Del-Co Water payment portal,” “Delco Water pay by phone,” or “Del-Co Water customer portal” need the official payment page first. Del-Co Water Company provides several ways to pay, but the safest starting point is the official customer portal or the official payment options page.
1) Pay online through the customer portal
Use the official Delco Water portal to view your bill, make a payment, track usage, and manage communication preferences.
Best for: online account access, bill viewing, usage tracking, and payment management.
2) Pay online with debit or credit card
Immediate online payments can be made using Visa, MasterCard, or Discover through the customer website.
Fee note: Del-Co lists a $2.95 fee for debit or credit card payment.
3) Pay by phone
Use the official automated bill payment phone number. You must have your account number ready.
Pay by phone: 844-561-0814
4) Bank bill pay
You can contact your bank for details about paying through your bank’s online bill pay service.
Best for: customers who already manage monthly payments through bank bill pay.
How to pay Delco Water bill online step by step
If you are paying online for the first time, start from the official Del-Co Water payment page or customer portal. This avoids bill-payment websites that are not operated by Del-Co Water.
Open the official Delco Water portal
Go to the official portal here: delcowaterportal.com.
Log in or use the available payment option
Log in if you already have a portal account. If you are new, follow the portal’s account setup instructions so you can view your bill and payment options.
Keep your account number ready
Del-Co Water says you must have your account number to use the automated bill payment system. Keep your latest bill nearby before starting online or phone payment.
Choose your payment method
Payment options include debit card, credit card, and electronic check depending on the route you use. The newer portal also supports several flexible payment options such as bank transfer and digital wallet-style options.
Review fee and account status
Check the processing fee before submitting. If your service has been disconnected or is in danger of disconnection, pay first if needed, then call the office immediately.
Save the confirmation
After submitting payment, save the confirmation number or receipt. Keep it until the payment appears correctly on your Del-Co Water account.
Important reconnection warning: Del-Co Water states that if you made a payment and your service has been disconnected or is in jeopardy of disconnection, a phone call to the office is required. Call 740-548-7746 after payment for account-status help.
Delco Water payment portal, phone number, fees, and customer service details
The table below gives the practical payment details most customers need before choosing a method. On mobile, each row becomes a clean card so the information stays readable.
| Payment item | Official detail | What you should do |
|---|---|---|
| Online customer portal | delcowaterportal.com | Use this portal to view your bill, make payment, track usage, and manage communication preferences. |
| Debit / credit card payment | Visa, MasterCard, and Discover accepted | Use the official customer website and review the fee before submitting. |
| Card payment fee | $2.95 | Consider fee before paying by card. |
| Pay by phone | 844-561-0814 | Call this number and keep your account number ready. |
| Office phone payment route | Call office, choose option 1 for Customer Service, then option 2 for Automated Bill Payment | Use this route if calling the main office number. |
| After-hours route | Choose option 4 after hours | Use after-hours option if the office is closed. |
| Returned check / ACH fee | $20 returned payment charge | Make sure funds and bank details are correct before submitting ACH/e-check payment. |
| Disconnected / urgent service | Phone call to office required after payment | Call 740-548-7746 after paying if service is disconnected or at risk. |
How Delco Water autopay and new portal tools work
Del-Co Water’s newer billing portal is designed for faster and more flexible account management. The portal supports one-time payments, autopay, and automatic monthly deductions. It also supports communication tools such as billing reminders, service updates, and important alerts.
If you want to avoid manually paying every month, log in to the customer portal and review the autopay or automatic deduction options available for your account. Always confirm the first automatic payment before depending on it.
- Open the official Delco Water customer portal.
- Log in or create an account using your bill information.
- Review available payment methods and autopay options.
- Set up automatic monthly deduction only after checking the payment method and account details.
- Opt in to alerts or billing reminders if you want email or text notifications.
- Keep paying normally until the portal confirms autopay is active.
- Check your next bill and transaction history to make sure the payment processed correctly.
Practical advice: If you regularly miss due dates, autopay through the customer portal may be better than one-time card payments. If you use card payment each time, remember the listed card payment fee.
Pay Delco Water bill by phone, bank bill pay, or official portal
If online portal payment is not the best option, use the official phone payment route or your bank’s bill pay service. If your service is at risk, do not rely only on a bank bill-pay schedule because processing may not be immediate.
Call customer service
Main office: 740-548-7746
Toll-free: 800-521-6779
Use customer service if payment affects service restoration or disconnection status.
Use bank bill pay
Contact your bank for details about paying through online bill pay.
Use your exact Del-Co account details to avoid misapplied payments.
Use customer portal
Portal:
delcowaterportal.com
Use the portal for bill viewing, payment, usage tracking, and communication preferences.
What to do if your Delco Water bill is late or service is disconnected
If your bill is late, first check your account in the portal or call customer service. If your service has been disconnected or is in danger of disconnection, Del-Co Water says a phone call to the office is required after you make payment.
- Open the official Delco Water portal and check your current bill.
- Pay online or call 844-561-0814 if you need immediate payment.
- Call 740-548-7746 after payment if service is disconnected or at risk.
- Keep your account number ready when calling.
- Do not rely only on bank bill pay if same-day account action is needed.
- Save your confirmation number until the account updates.
Del-Co Water Company contact information
Del-Co Water Company, Inc.
Main phone: 740-548-7746
Toll-free: 800-521-6779
Pay by phone: 844-561-0814
Corporate Office:
6658 Olentangy River Road
Delaware, OH 43015
Satellite Office:
4940 State Route 229
Marengo, OH 43334
Official customer portal: delcowaterportal.com
Official payment options: Del-Co Water Payment Options
Map for Del-Co Water Corporate Office
If you need to locate the corporate office, use the map below for 6658 Olentangy River Road, Delaware, Ohio.
Helpful Delco Water resources
These official resources are useful if you need more than a payment link. Use them for online payment, billing information, portal login, customer service, water outages, and account communication preferences.
Payment Options
Use this page for card payment, phone payment, electronic check, bank bill pay, fees, and disconnection payment instructions.
Customer Portal
Use this portal to view your bill, make a payment, track usage, and set communication preferences.
Billing & Payment Information
Use this page for automatic payment, paperless billing, payment options, rates, and customer portal information.
Contact Us
Use this page for non-emergency contact form and official phone numbers. For emergency, call the main office number.
Frequently asked questions
How do I pay my Delco Water bill online?
Use the official Delco Water customer portal at delcowaterportal.com. The portal lets customers view bills, make payments, track usage, and manage communication preferences.
What is the Delco Water pay-by-phone number?
Call 844-561-0814 to use the automated Del-Co Water bill payment system.
What is the Del-Co Water customer service number?
Call 740-548-7746 or toll-free 800-521-6779.
Is there a fee to pay Delco Water by card?
Yes. Del-Co Water lists a $2.95 fee for online debit or credit card payments using Visa, MasterCard, or Discover.
Can I pay Delco Water with electronic check?
Yes. Del-Co Water lists electronic check as an available immediate payment option through the automated payment system.
What do I need for Delco Water phone payment?
You must have your account number ready when using the automated bill payment system.
What if my Delco Water service has been disconnected?
If service has been disconnected or is in jeopardy of disconnection, Del-Co Water says a phone call to the office is required after payment. Call 740-548-7746.
What is the returned payment fee?
Del-Co Water lists a $20 charge for checks or ACH payments returned from a bank for any reason.
Where is the Del-Co Water corporate office?
The corporate office is located at 6658 Olentangy River Road, Delaware, OH 43015.
Where is the Del-Co Water satellite office?
The satellite office is located at 4940 State Route 229, Marengo, OH 43334.
Official resources