Corinth Utility Bill Pay & Gas Safety Help
Need to pay Corinth Gas & Water, start service, fix a late account, read a high bill, set up bank draft, or report a gas odor? This guide gives the short answer first, then the exact official details customers usually need before calling, paying, mailing, visiting, or digging.
Start Here: What Do You Need To Do?
Use the Utility Nexus customer portal, phone, office, bank draft, mail, or drop box.
Pay onlineLeave the area. Do not use switches, matches, appliances, phones, or cell phones near the odor.
Gas leak stepsVisit 305 W Waldron. Bring correct ID, 911 form, lease/ownership proof, and deposit.
Service rulesCheck fee, cash-only, reconnection, after-hours, and late-fee rules before paying.
Fee rulesCorinth Gas & Water Quick Answer
| Need | Official detail | Best action |
|---|---|---|
| Pay online | Customer Portal through Utility Nexus. | Open the portal; use account/bill details from your current statement. |
| Pay by phone | Credit/debit payments can be taken over the telephone. | Call 662-286-2263 with your account number ready. |
| Office / drop box | 305 W. Waldron Street, Corinth, MS 38834. Drop box next to drive-thru. | Use office for urgent account help; avoid cash in the drop box. |
| Mail payment | City of Corinth, Gas and Water Dept., P.O. Box 1870, Corinth, MS 38835-1870. | Include bill stub; do not mail cash; postmarked by due date avoids late penalty. |
| Bank draft | Drafts around the 15th; bank statement is proof of payment. | Submit the required bank draft agreement and cancel at least 10 business days before withdrawal. |
| Gas odor | Emergency line: 662-286-2263. Personnel respond 24 hours; call 911 if danger is immediate. | Leave first; call from a safe place; give name, address/location, phone and odor location. |
Payment Options: Which Route Should You Use?
Pick the route based on urgency. Normal bills can use portal, mail, bank draft or drop box. Reconnection, cash-only status, returned items, and same-day cutoff issues need a phone call.
Card payment
Pay by credit/debit card through the new Customer Portal. Corinth Gas & Water also accepts card payments in the office or over the phone.
Official pay bill pageBank draft
Recurring bank draft pulls the utility payment from the account you designate around the 15th each month.
Bank draft formMail payment
Mail check with bill stub to P.O. Box 1870, Corinth, MS 38835-1870. Do not mail cash, tape, or staple the payment.
In person
Pay at 305 W. Waldron Street, Corinth, MS 38834. Office hours are 8:00 a.m.–5:00 p.m., Monday–Friday, except holidays.
Drop box
The drop box is at the office next to the drive-thru window. The department recommends not using cash.
Phone payment
Call 662-286-2263. Use this route if you need staff to explain payment posting, late status, or reconnection steps.
Customer Portal and Mobile App: What You Can Do
Portal features
- Log in or sign up.
- Make a payment.
- View statements.
- View usage.
- Contact the utility.
- Manage multi-location accounts.
- Get assistance from inside the portal.
Mobile app option
The official Pay Bill page says customers can manage payments and view the bill through the mobile app, available in the App Store and Google Play.
Automatic Bank Draft: Use It Only If This Fits You
How it works
Corinth Gas & Water drafts the utility payment from the bank account you designate on approximately the 15th each month.
Proof of payment
Your bank statement is the proof of payment. Keep it if you ever need to discuss a posting or balance issue.
Cancel early
If you want to cancel bank draft, Corinth Gas & Water says to do it at least ten business days before the withdrawal date.
Gas Odor in Corinth? Leave First, Then Call
Do this
- Leave the building or odor area.
- Move to a safe location.
- Call 662-286-2263 or 911.
- Give your name, address/location, phone number, and whether the odor is inside or outside.
Do not do this
- Do not use matches or lighters.
- Do not smoke.
- Do not turn switches or appliances on/off.
- Do not call from inside the odor area.
- Do not stay to investigate the leak yourself.
Start, Stop or Transfer Corinth Gas and Water Service
Service turn-on is not handled only by phone. The official turn-on page says customers must come to the department at 305 West Waldron Street.
| Customer type | Bring this | Do not miss |
|---|---|---|
| Homeowner | 911 form, two forms of identification, and proof of ownership such as trust deed, warranty deed, or copy of land tax payment. | Driver’s license is required as one ID. The 911 form must be in the applicant’s name. |
| Renter | 911 form, two forms of identification, and original lease agreement. | Original lease matters. Do not arrive with only a screenshot if the department requires original documents. |
| Transferring service | Proper ID and signature from the person whose name the deposits are in. | Old balance from the previous location must be paid. A transfer fee will be charged. No orders are taken by telephone. |
| Any turn-on | Deposit payment and an adult at the service location. | Services will not be turned on without deposits paid and adult presence at the location. |
Late Fees, Returned Payments and Reconnection Rules
| Issue | Official rule | What a customer should do |
|---|---|---|
| Returned payment | $25 fee for returned check, credit card, bank draft, etc. | Pay returned item and $25 fee using cash, cashier’s check, or money order. |
| Cash-only status | Returned payment can place account on cash-only basis for 12 months. | Do not try another personal check/card method unless office confirms it is allowed. |
| Reminder notice | $15 charge if a field representative is dispatched to place a reminder notice on the door. | Call or pay before field notice is needed. |
| Normal reconnection | $40 reconnection fee for services disconnected due to non-payment. | Confirm full balance, fee, payment method, and timing before paying. |
| After-hours reconnection | $60 reconnection fee after normal office hours. | Online receipt, eligible check, or money order may be needed. Service men cannot accept cash after hours. |
| Late fee | 10% of net bill if unpaid after the 15th day following due date shown on bill. | Pay early enough for posting; keep receipt proof. |
| Reconnection time limit | Non-payment reconnections only 8:00 a.m.–8:00 p.m. Monday–Friday; not after 8 p.m., Saturday, Sunday or observed holidays. | Do not wait until night/weekend/holiday to solve a cutoff problem. |
How To Read a Corinth Gas & Water Bill
Service types
The bill is itemized by service type, including gas, water, solid waste, and wastewater. Do not treat the whole bill as only a water charge.
Usage details
The bill includes current and previous monthly reading, meter-read date, charges, billing days, and daily average usage.
Account details
Your account number, bill payer name, service address, and customer-service phone number are listed for quick reference.
High Corinth Gas & Water Bill Checklist
Water-side checks
- Running toilet or stuck flapper.
- Outdoor spigot, hose, garden, irrigation, or pool use.
- Leak under house, yard, crawlspace, or water heater area.
- Daily average usage compared with last year.
- Number of days in billing period.
Gas-side checks
- Heating use during cold weather.
- Gas water heater, dryer, stove, fireplace, or space heating changes.
- Service charge, base charge, or adjustment.
- Past-due balance or late fee.
- Returned-item, reconnection, or field notice charges.
What to have ready before calling 662-286-2263
- Account number and service address.
- Bill date, due date, and amount.
- Which service line changed: gas, water, wastewater, solid waste, or fees.
- Current and previous reading if shown.
- Leak repair date, plumber note, or appliance change if relevant.
Utility Bill Assistance Resources Listed by Corinth Gas & Water
Availability can change. Call before visiting and ask what documents are needed, such as ID, utility bill, proof of income, referral, lease, or hardship paperwork.
| Agency | Official listed detail | Customer tip |
|---|---|---|
| First Call for Help | Bancorp South Building, 601 Fillmore Street. Phone listed: 286-6500. Monday–Friday. | Ask for current referral steps before going. |
| Corinth Welfare Association & Warm Neighbor Program | Possible limited rent and utility assistance. City Hall Building, 2nd Floor, 300 Childs Street. Phone listed: 287-5157. M/W/F 8–11 a.m. | Go early and ask what proof is required. |
| Community Action | Neighborhood Service Center, 615 Childs St. Phone listed: 286-9263. | Ask about appointment, bill copy, and income paperwork. |
| Department of Human Services | Economic Assistance, 135 S Harper Rd. Phone listed: 286-2205. Hours listed: 8 a.m.–4 p.m. | Call first if you need state-program help. |
| A.M.E.N. Food Pantry | Assistance requires referral from one of the listed agencies. 104 B West Linden Street. Phone listed: 287-6727. M/W/F 10 a.m.–noon. | Do not visit without asking about referral requirement. |
Call 811, Gas Line Responsibility and EFV Safety
Call before digging
Corinth’s new service letter says customers must contact Mississippi One-Call before digging more than 12 inches deep. National 811 guidance says contact 811 a few business days before digging.
811 before you digCustomer-owned gas piping
Corinth Gas & Water advises that gas pipe downstream of the gas meter belongs to the gas consumer, who is responsible for maintaining and operating that portion.
Customer notification PDFExcess Flow Valve option
Customers with existing natural gas service may request an EFV. Official notice says average installation cost is typically $100–$400, depending on difficulty.
EFV notice PDFCorinth Gas & Water Office Map and Visit Checklist
Use the map for planning only. Check holiday closures before making a trip for reconnection, service turn-on, deposit, documents, or cash-only payment.
Office
305 W. Waldron Street, Corinth, MS 38834.
Mailing address
City of Corinth, Gas and Water Dept., P.O. Box 1870, Corinth, MS 38835-1870.
Bring if visiting
Bill, account number, ID, payment proof, lease/ownership documents, 911 form, and deposit money if starting service.
Local Corinth Customer Tips That Prevent Problems
Separate gas, water and fees before calling
The bill can include gas, water, wastewater, solid waste, service charges, payments, adjustments, past due and fees. Identify the exact line that changed first.
Do not use drop box cash
The official Pay Bill page recommends not using cash in the drop box. Use a traceable method for urgent or disputed accounts.
After-hours reconnection has limits
Non-payment reconnections are not performed after 8 p.m., on Saturday, Sunday, or observed holidays. Solve cutoff issues before the weekend.
Service turn-on needs a real visit
No orders are taken by telephone for transfers. Missing the 911 form, original lease, proper ID, old balance payment, deposit, or adult presence can delay service.
Save online receipts for reconnection
After-hours reconnection rules may require showing an online receipt to the service man. Screenshot and save email proof before closing the page.
Call before digging
Before fence posts, drainage, landscaping, mailbox work, or utility digging, contact 811/MS One-Call so lines can be marked.
Official Corinth Gas & Water Links Used in This Guide
Corinth Gas and Water Department Bill Pay FAQs
How do I pay my Corinth Gas and Water bill online?
Use the official Corinth Gas & Water Customer Portal or start from the official Pay Bill page.
What is the Corinth Gas and Water phone number?
Call 662-286-2263. The same number is used for office help and emergency/after-hours gas or utility issues.
Where is the Corinth Gas and Water office?
The office is at 305 W. Waldron Street, Corinth, MS 38834. Office hours are 8:00 a.m.–5:00 p.m., Monday–Friday, except holidays.
Where do I mail my Corinth Gas and Water payment?
Mail payments to City of Corinth, Gas and Water Dept., P.O. Box 1870, Corinth, MS 38835-1870. Include the bill stub, do not use tape or staples, and do not mail cash.
Can I pay Corinth Gas and Water by phone?
Yes. The official Pay Bill page says credit or debit payments can be taken over the telephone. Call 662-286-2263.
Does Corinth Gas and Water offer automatic bank draft?
Yes. Automatic bank draft deducts the utility payment from the designated bank account on approximately the 15th each month. Cancel at least ten business days before withdrawal if you need to stop it.
What should I do if I smell gas in Corinth?
Leave the area immediately. Do not use lighters, matches, switches, appliances, phones, or cell phones near the odor. Call 662-286-2263 or 911 from a safe place.
How do I turn on gas or water service?
Visit Corinth Gas & Water at 305 West Waldron Street. Homeowners need a 911 form, two forms of ID and proof of ownership. Renters need a 911 form, two forms of ID and the original lease agreement. Deposits and adult presence are required before service is turned on.
What happens if my payment is returned?
A returned payment has a $25 fee. The returned item and fee must be paid with cash, cashier’s check or money order, and the account may be placed on cash-only status for 12 months.
What is the reconnection fee?
Reconnection after non-payment is $40 during normal conditions and $60 after normal office hours. Non-payment reconnections are not done after 8 p.m., on Saturday, Sunday, or observed holidays.
What is the late fee?
A late fee of 10% of the net bill is charged on any bill unpaid after the 15th day following the due date shown on the bill.
Is WaterBillsPay.org the official Corinth Gas and Water website?
No. This is an independent informational guide. Always confirm balances, payment posting, service requirements, emergency instructions, fees, holidays, and account-specific rules through official Corinth Gas & Water resources.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.