Titusville Utility Bill Help
Use this practical guide to pay a City of Titusville water, sewer, garbage, or utility bill, avoid cutoff mistakes, open or stop service, check deposits, understand water and wastewater rates, request a leak or pool-fill adjustment, and call the correct number when service is urgent.
Every key step includes the official Titusville link beside the action, so users can move from answer to payment, account service, rates, emergency contact, or adjustment help without reading a long generic article.
Start Here: What Are You Trying To Do?
Use Titusville’s official online utility payment portal.
Open online bill payUse the Customer Service office for start, stop, transfer and account help.
Service application infoRead the delinquent deadline rules before relying on online or drop-box payment.
Online bill pay cutoff FAQUse the leak check, reread, meter-test and adjustment rules before paying blindly.
Customer Service FAQHow To Pay a City of Titusville Utility Bill Online
Open the official online payment portal
Start from the City’s Customer Service / Utility Billing page or the official BS&A Online payment link. Do not enter account details on a random “Titusville water bill” payment result.
Search the bill correctly
If the bill is not showing, the FAQ says to double-check that the exact information was entered in the search criteria. Keep the bill stub or account number nearby before starting.
Choose card or electronic check
The online bill-pay FAQ says you can pay by credit/debit card or electronic check. If the screen defaults to card and you want e-check, choose “EFT Check” from the payment drop-down.
Save the confirmation email
An email address is required so the payment confirmation can be delivered. The confirmation includes account number, invoice number, amount paid and confirmation message.
Do not use online payment alone after disconnection
If water service has already been disconnected for non-payment, the FAQ says paying the account balance online does not fully restore service. Reconnect fee, late fees and required deposits must be handled with Customer Service by the deadline.
Titusville Utility Bill Payment Options
| Payment route | Official detail | Best for | Official link / action |
|---|---|---|---|
| Online bill pay | The City links to the Online Utility Bill Payment Portal for utility bill payments. | Most standard payments before the cutoff deadline. | Pay online |
| Electronic check / card | Online FAQ says credit/debit card and electronic check are accepted; a convenience fee is based on payment type. | Users who want online payment and confirmation email. | Payment FAQ |
| In person | Payments can be made to cashiers at Customer Service Division, 555 S Washington Avenue, Titusville. | Urgent account questions, deposit, reconnect and staff help. | Office page |
| Mailing address is P.O. Box 2807, Titusville, FL 32781. | Non-urgent check payments. | Mailing address | |
| Night drop box | Drop box is at the front entrance to City Hall. Write the account number on the check. No cash in the drop box. | After-hours non-cash payment when service is not at immediate risk. | Drop-box FAQ |
| Customer Service phone | Customer Service / Utility Billing phone is 321-383-5791. | Billing questions, past-due accounts, rereads, deposits and service changes. | Call 321-383-5791 |
Online Account, AutoPay, Scheduled Payments and Pay by Text
Registration is optional
Registration is not required for one-time payment, but registering lets you view prior history, store payment information and set up automatic payments.
Register vs one-time FAQAutoPay vs scheduled payment
AutoPay pays the full balance each billing cycle on the due date. Scheduled payments are manually entered by you for a date you choose.
AutoPay differencePay by Text
Pay by Text sends bill notifications by text and lets you pay using your default payment method by replying after enrollment confirmation.
Pay by Text FAQPhone, Office, Mail and Emergency Utility Service
Utility Billing
321-383-5791
Billing, deposits, account help, leak/pool adjustment, service changes.
Past-Due, Delinquent Notice and Reconnection Rules
| Situation | Official Titusville detail | What to do next |
|---|---|---|
| Monthly bill due | Bills are issued once per month and due 15 days from billing. | Pay early enough for processing, especially if using ACH, mail or drop box. |
| Delinquent notice | Notice is sent 10 days before scheduled termination. | Read the exact deadline on the notice; do not assume same-day payment is safe. |
| Deadline to avoid termination | Past-due amounts must be paid no later than 5 pm EST the business day before termination. | For drop box, payment must be received by 4 pm EST the business day prior. |
| Already disconnected | Online balance payment alone is not enough for restoration. Fees and deposits must be submitted to Customer Service. | Call 321-383-5791 and confirm required amount and same-day deadline. |
| Same-day reconnect | Reconnect fee, late fees and required deposits must be submitted no later than 3 pm EST for same-day reconnection. | Payments applied after 3 pm are processed the following business day. |
| Reconnect fee | FAQ lists a $25 reconnection fee when service is processed for termination/non-payment. | Ask Customer Service whether extra deposit amounts are also required. |
Start, Stop or Transfer Titusville Utility Service
Start service
Apply in the Customer Service office at 555 S Washington Avenue. Documents vary by owner, property manager or tenant.
Application for serviceTransfer service
Customer Service can assist with transferring utility service. Bring account details and new service information.
Customer Service pageTerminate account
Bring forwarding address, forwarding phone number and the date you want service disconnected.
Termination FAQDeposits, Documents and New Service Requirements
| Need | Official Titusville detail | Practical tip |
|---|---|---|
| Owner document | Warranty deed. | Bring valid ID too. |
| Property manager document | Listing agreement or letter of authorization from owner of property. | Make sure authorization clearly matches the property. |
| Tenant document | Signed lease agreement or letter of authorization from owner of property. | Bring valid ID and service address details. |
| Valid ID | Valid copy of driver’s license or identification card. | Name should match application documents where possible. |
| Residential deposit example | $40 water, $60 sewer, $48 garbage. | Deposit varies by services available, meter size and other account factors. |
| Administrative fee | $15 non-refundable administrative fee. | Budget this with the deposit when starting service. |
| Accepted deposit payment | Cash, cashier checks, Visa/MasterCard credit cards, money orders and personal checks are listed. | Confirm current accepted payment types before visiting. |
| Deposit refund | Deposit is held until after 3 years of good credit or until the account is closed. | Ask how it is applied when closing an account. |
Titusville Water, Wastewater and Solid Waste Rates
These official rate examples are for bills rendered on or after October 1, 2025. Use your own bill and account classification for the final amount because meter size, outside-city surcharge, garbage type, sewer-only status, deposits and fees can change the total.
| Rate item | October 1, 2025 example | Why users should care | Official source |
|---|---|---|---|
| Single-family water fixed charge | 5/8 or 3/4 inch meter: $12.39; 1 inch meter: $26.55. | Fixed charge appears even before usage tiers. | Water rates |
| Single-family water usage | 0–5,000 gal $4.01; 5,001–10,000 $6.02; 10,001–15,000 $8.03; above 15,000 $15.25 per 1,000 gal. | High outdoor use can move you into expensive tiers. | Water tiers |
| Single-family wastewater fixed charge | 5/8 or 3/4 inch meter: $18.06; 1 inch meter: $41.37. | Sewer fixed charge can make a low-usage bill still feel high. | Wastewater rates |
| Single-family wastewater usage | $9.58 per 1,000 gallons, with maximum usage of 15,000 gallons for single-family residential customers. | Leak or pool-fill questions matter because sewer can be tied to water usage. | Wastewater usage |
| Outside-city surcharge | Water: 10% surcharge; Wastewater: 20% surcharge. | Outside-city customers should not compare bills directly with inside-city accounts. | Water surcharge |
| Solid waste single-family | Refuse $17.26; recycling $1.97. | Garbage and recycling can be on the utility bill with water/sewer. | Solid waste rates |
High Bill, Meter Reread, Meter Test or Leak Adjustment
Free reread once
If you believe the meter was misread, Customer Service can reread free of charge once within a 12-month period. More than once may add a $15 service charge.
10-minute leak check
A leak check is performed by watching the meter for 10 minutes. If the meter moves while no water is running, that can indicate a leak.
Meter accuracy test
Customers may request a meter test for a $45 fee, or actual cost for meters 2 inches or larger. If the meter is inaccurate, the fee is refunded.
| High-bill situation | Official rule | Best action |
|---|---|---|
| Main line break, slab leak or pool fill | Adjustment may apply when water did not enter the sanitary sewer system. | Submit written request within 60 days after receiving the bill. |
| Adjustment frequency | Only one adjustment is granted in a 12-month period. | Use it carefully and document repairs or pool-fill details. |
| Estimated meter read | Water usage is not estimated unless a read cannot be obtained; estimate is based on previous 6-month average. | Ask Customer Service if the bill shows an estimated reading. |
| Suspected meter misread | Call Customer Service at 321-383-5791. | Ask for reread before paying a disputed high bill if deadline allows. |
Quick Titusville Residential Bill Estimate
This estimate uses the October 1, 2025 single-family residential water and wastewater examples plus single-family refuse/recycling. It does not replace your bill because deposits, reconnection fees, stormwater, outside-city surcharges, sewer-only charges, meter size and account-specific items can change the final amount.
Formula uses 5/8 or 3/4 inch residential fixed charges: water $12.39 + wastewater $18.06, tiered water usage, wastewater usage $9.58/1,000 gallons up to 15,000 gallons, and selected solid waste option.
Titusville Tips Users Actually Need
Do not leave cash in the drop box
The City’s FAQ says no cash payments in the drop box. Write your account number on the check so payment is properly credited.
Online payment may not save disconnected service
If service is disconnected, online balance payment is only part of the fix. Reconnect fee, late fees and deposits must be handled with Customer Service by the time deadline.
Outside-city bills can compare poorly
Outside-city water and wastewater surcharges can make your bill higher than a similar inside-city account.
Turn off faucets before service begins
Before opening service, check tubs, sinks, hose bibs, irrigation and toilets. The City states metered water beyond the meter is the customer’s responsibility.
Customer Service Office Map and Visit Planning
Use the map for general orientation. Verify hours, holiday closures and required documents before visiting City Hall.
Office
Customer Service / Utility Billing, 555 S Washington Avenue, Titusville, FL 32796.
Hours
Monday–Friday, 8 am to 4:30 pm.
Bring this
Bill or account number, ID, service documents, lease/deed/authorization if starting service, and payment method.
Official Titusville Utility Links Used in This Guide
City of Titusville Water Bill Pay FAQs
Where do I pay my City of Titusville utility bill online?
Use the official Online Utility Bill Payment Portal linked from Titusville’s Customer Service / Utility Billing page. The direct portal link is BS&A Online Utility Bill Payment.
What is the Titusville Utility Billing phone number?
Customer Service / Utility Billing phone is 321-383-5791. Use this for billing questions, account service, deposits, rereads, leak or pool-fill adjustment questions, and service changes.
Where is the Titusville Utility Billing office?
The Customer Service / Utility Billing office is at 555 S Washington Avenue, Titusville, FL 32796. Hours are Monday through Friday, 8 am to 4:30 pm.
Can I pay without registering online?
Yes. Online FAQ says registration is not required for one-time payments. Registering helps if you want prior history, AutoPay, stored payment information, Pay by Text or account linking.
Is there a convenience fee for online payment?
Yes. Titusville’s online bill-pay FAQ says there is a convenience fee and the amount is based on payment type.
How long does online payment take to process?
The InvoiceCloud FAQ says credit card transactions are authorized immediately and typically take 48 hours to settle. ACH transactions typically take 48 to 72 hours to settle.
What happens if I do not pay my Titusville utility bill?
Service may be disconnected for non-payment. A delinquent notice is sent 10 days before scheduled termination, and all past-due amounts must be paid by the deadline listed to avoid termination.
Can I restore disconnected service by paying online?
Not fully. Titusville’s FAQ says paying the account balance online is required, but reconnect fee, late fees and required deposits must also be submitted to Customer Service by the same-day deadline.
Can I get a high water bill adjusted?
Possibly. Titusville says an adjustment may be available when water did not enter the sanitary sewer system, such as main line break, slab leak or pool fill. A written request must be submitted within 60 days after receiving the bill, and only one adjustment is granted in a 12-month period.
Does this page collect Titusville utility payments?
No. This is an informational guide. Use the City of Titusville’s official payment portal, Customer Service page or phone number for live payment, balance, service status and account support.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.