Pittsburg Water Department, KS: Bill Pay, Phone and Address
Use official City of Pittsburg Customer Service and Public Works resources to pay your water and sewer bill online, by phone, app, mail, drop box or JACK kiosk. This guide also covers the Customer Service phone number, City Hall address, account number requirements, new water service, paperless billing, past-due rules, disconnecting service and water leak reporting.
If you are searching for city of pittsburgh water department, note that the official Kansas city name is Pittsburg, KS without the “h”. Choose the task closest to what you need: online payment, Quick Pay, phone payment, app payment, kiosk, drop box, mail, new water service, paperless billing, past-due balance, disconnecting service or water leak reporting.
Choose one option. The card below will show the correct official route, phone number and practical warning.
💳 Pay online — use official Municipal Online Payments
Use this for: paying your City of Pittsburg utility bill online, registering an account, e-Billing and multi-account management.
Keep ready: your account number. To set up a new online account, the city says you also need the amount of your last payment.
After payment: save your confirmation number, date, amount and payment method.
Pittsburg Water Department Quick Facts Before You Pay
The City of Pittsburg Customer Service office helps with water and sewer service, payments, paperless billing, new service, disconnecting service and account questions. The main Customer Service phone number is 620-231-4100.
The official online utility billing portal lists City Hall at 201 W. 4th St., Pittsburg, KS 66762. Customer Service Specialist support is listed Monday through Friday, 8 a.m. to 5 p.m., excluding holidays.
What This Pittsburg Water Department Guide Covers
How to Pay Pittsburg Water Bill Online
The safest route is to start from the official City of Pittsburg Customer Service page or open the official Pittsburg KS Municipal Online Payments utility portal.
The portal supports Quick Pay, sign-in, registration, multi-account management, multi-bill pay and e-Billing. If you only want to pay quickly, use Quick Pay and enter your account number carefully.
Open the official utility portal
Choose Quick Pay or Sign In
Use Quick Pay if you only need to pay. Sign in or register if you want account management, e-Billing or multi-account tools.
Enter account number correctly
The Quick Pay page says to include all dashes in your account number. Example format shown by the portal is like 01-0101-01.
Confirm amount and payment method
Check account, address, last payment amount if required, balance and payment method before submitting.
Save confirmation
Save the confirmation number, payment date, amount and payment method until the payment posts.
Pittsburg Water Bill Pay by Phone Number
The City of Pittsburg says customers can pay by phone by calling 620-231-4100. Customers may speak with a customer service representative during business hours or press 1 to use the automated system 24 hours a day, 365 days a year.
Before calling to pay by phone, keep this ready
- Your City of Pittsburg utility account number.
- Your service address.
- Your current bill or past-due notice.
- Your payment method.
- A place to write the confirmation number.
City of Pittsburg Customer Service Phone, Address and Hours
The official portal lists City Hall at 201 W. 4th St., Pittsburg, KS 66762 and phone 620-231-4100. The City Payments page says Customer Service Specialist support is available Monday through Friday from 8 a.m. to 5 p.m., excluding holidays.
620-231-4100
Use for billing, service, payment and account questions.
201 W. 4th St.
Pittsburg, KS 66762
Monday–Friday
8 a.m.–5 p.m.
Excluding holidays.
utilitypayments@pittks.org
Shown on Quick Pay portal.
Keep Account Details Ready
For faster support, keep account number, service address, last payment amount, due date and confirmation proof ready.
Faster supportLeak Reporting Is Different
For water leak reporting, the Public Works page lists the Water Treatment Plant at 620-230-5630.
Leak lineCity of Pittsburg Water Bill Payment Options Compared
Pittsburg customers can pay online, by phone, app, JACK kiosk, drop box, mail, automatic withdrawal or with a Customer Service Specialist. Choose the option based on whether your payment is routine, urgent, cash-based or tied to a past-due notice.
| Payment option | Official route | Best for | Practical warning |
|---|---|---|---|
| Online portal | Municipal Online Payments | Online payment, e-Billing and account management. | Use account number and last payment amount if setting up a new account. |
| Quick Pay | Municipal Online Payments Quick Pay | Fast payment without full login. | Include all dashes in account number. |
| Phone payment | 620-231-4100, press 1 | Automated payment 24/7. | Save confirmation number. |
| Customer Service Specialist | 620-231-4100 | Account questions or credit/debit payment with staff. | Available Monday–Friday, 8 a.m.–5 p.m., excluding holidays. |
| JACK kiosk | South side of City Hall | 24×7 kiosk payment with cash, check, money order or card. | Keep receipt proof. |
| Drop box | Behind City Hall / south side | Cash, check or money order drop-off. | Include bill statement, address, name or account number. |
| City of Pittsburg, PO Box 193, Pittsburg, KS 66762 | Non-urgent check or money order payment. | Not best if account is close to shut-off. |
Pay with JACK Kiosk or Drop Box at Pittsburg City Hall
The City Payments page lists JACK, the 24×7 payment kiosk on the south side of City Hall. The kiosk accepts cash, check, money order or credit/debit card according to the city payment page.
The Customer Service page also lists a drop box located behind City Hall. A city payment notice says the drop box is on the south side of the building and can be used for cash, check or money order.
24×7 payment kiosk on the south side of City Hall.
Cash, check, money order or credit/debit card, as listed on City Payments.
Located behind City Hall / south side of the building.
If paying cash, include billing statement, address, name or account number so payment goes to the correct account.
Start New Water Service in Pittsburg, KS
The City of Pittsburg Customer Service page links to “Sign up for New Water Service.” Customers that do not own their property need to pay a $100 deposit at the time of application.
The same page says a turn-on fee is added to the first bill when services are not currently activated: $10 inside city limits and $20 outside city limits.
Open the official new water service page
Use the City of Pittsburg New Water Service Application.
Prepare customer and service details
Have your service address, contact details, move-in date and property/lease information ready.
Check deposit and turn-on fee
Non-owner customers may need a $100 deposit. Turn-on fees are listed as $10 inside city limits and $20 outside city limits when service is not active.
Call if unsure
For start, stop or transfer service help, call Customer Service at 620-231-4100.
Paperless Billing and Automatic Withdrawal for Pittsburg Utility Bills
The City of Pittsburg Customer Service page says customers can enroll in the Paperless Billing Program to receive monthly billing statements online instead of by mail. After enrollment, the customer receives email notification when the monthly statement is ready for online viewing.
The same page says automatic withdrawals can be set up by logging into the website and enrolling in auto pay.
Paperless billing and autopay checklist
- Register or sign in to the official online utility billing portal.
- Use your account number and last payment amount if required for setup.
- Choose e-Billing or Paperless Billing if you want online statements.
- Enroll in auto pay if you want automatic withdrawal/payment.
- Confirm autopay is active before skipping manual payment.
- Keep checking email for monthly statement notifications.
Pittsburg Past-Due Water Bill, Late Charge and Shut-Off Help
The Customer Service page says if your account becomes past due, a 10% charge is added and a termination notice is mailed. The notice allows 10 additional days from the original due date to pay the account in full or make an arrangement prior to shut-off.
If service is disconnected, a disconnect fee is required along with the past-due balance before service can be reinstated. The city says to call 620-231-4100 if you have questions about the amount needed to reinstate service.
If your Pittsburg utility bill is past due
- Do not ignore the termination notice.
- Call 620-231-4100 before shut-off if you need an arrangement.
- Ask for the exact balance needed to avoid or reinstate service.
- Pay through an official method and save confirmation.
- If service is already disconnected, ask about the disconnect fee and reinstatement process.
Disconnect Pittsburg Water Service and Final Bill
For disconnecting service, the Customer Service page says customers need to call 620-231-4100 and supply a forwarding address to receive a final bill or deposit refund.
The city says the deposit will be applied to the final bill, and any remaining balance will be refunded to the customer.
Call Customer Service
Call 620-231-4100 before your move-out date.
Provide forwarding address
Give the address where the final bill or any deposit refund should be sent.
Ask about final meter/account handling
Confirm final date, balance, deposit application and refund timing.
Save confirmation
Keep the date, staff instructions and final billing details for your records.
Report Pittsburg Water Leak or Contact Public Works
The official Public Works & Utilities Department page says to report a water leak by calling the Water Treatment Plant at 620-230-5630. Public Works & Utilities can be reached at 620-240-5126.
The Public Works & Utilities Department is listed at 1506 N. Walnut St., Pittsburg, KS 66762, with hours Monday through Friday, 8:00 a.m. to 5:00 p.m..
Water Treatment Plant
620-230-5630
620-240-5126
1506 N. Walnut St.
Pittsburg, KS 66762
Monday–Friday
8:00 a.m.–5:00 p.m.
Call Customer Service at 620-231-4100.
Official Pittsburg Water Department Links and Billing Resources
Use these official resources first. They help avoid third-party bill payment pages, wrong Pittsburg/Pittsburgh cities, outdated phone numbers and payment delays.
💧 Customer Service
Official page for payment methods, paperless billing, new water service, past-due rules and disconnecting service.
Open Customer Service💳 Online Utility Billing
Official Municipal Online Payments page for City of Pittsburg utility billing.
Open Utility Portal🧾 City Payments
Official page comparing utility bill, court, permit, license, garage sale and dog tag payment routes.
Open City Payments🏠 New Water Service
Official application route for starting Pittsburg water service.
Open New Service🛠️ Public Works & Utilities
Official Public Works contact page with water leak reporting number.
Open Public WorksPittsburg City Hall Map and Directions
The official payment portal lists City Hall at 201 W. 4th St., Pittsburg, KS 66762. City payment information says JACK kiosk is on the south side of City Hall, and the drop box is behind City Hall / south side of the building.
City of Pittsburg City Hall
Use this map for City Hall, JACK kiosk and drop box location reference.
Pittsburg Water Phone Numbers, Address and Payment Details
Use this quick table when you need to pay, call, mail payment, start/stop service, report a leak or contact Public Works.
| Need | Official detail | Best action |
|---|---|---|
| Online utility bill pay | Municipal Online Payments | Use for online payment, e-Billing and account management. |
| Quick Pay | Quick Pay portal | Include all dashes in the account number. |
| Phone payment / Customer Service | 620-231-4100 | Press 1 for automated payment; call during hours for staff help. |
| City Hall | 201 W. 4th St., Pittsburg, KS 66762 | Use for City Hall, kiosk and drop box location reference. |
| Mail utility payment | City of Pittsburg, PO Box 193, Pittsburg, KS 66762 | Use check or money order only as listed by City Payments. |
| Portal support email | utilitypayments@pittks.org | Use for non-urgent online payment portal questions. |
| Public Works & Utilities | 620-240-5126 | Call for Public Works / Utilities Department support. |
| Water leak reporting | 620-230-5630 | Call the Water Treatment Plant to report a water leak. |
FAQs About Pittsburg Water Department Bill Pay
How do I pay my Pittsburg, KS water bill online?
Use the official City of Pittsburg Municipal Online Payments utility portal. You can choose Quick Pay or sign in/register for account management.
What is the Pittsburg water bill pay by phone number?
Call 620-231-4100. Press 1 to use the automated phone payment system.
What is the City of Pittsburg Customer Service phone number?
The main Customer Service phone number is 620-231-4100.
Where is Pittsburg City Hall?
The official portal lists City Hall at 201 W. 4th St., Pittsburg, KS 66762.
Where do I mail my Pittsburg utility bill payment?
The City Payments page lists utility bill mail payments to City of Pittsburg, PO Box 193, Pittsburg, KS 66762.
Does Pittsburg have a 24×7 payment kiosk?
Yes. The City Payments page lists JACK, a 24×7 payment kiosk on the south side of City Hall.
Where is the Pittsburg water bill drop box?
The Customer Service page says the drop box is located behind City Hall. City notices describe it as being on the south side of the building.
How do I start new water service in Pittsburg, KS?
Use the official New Water Service Application or call Customer Service at 620-231-4100. Non-owner customers may need a $100 deposit.
Who do I call to report a water leak in Pittsburg, KS?
The Public Works & Utilities Department page says to report a water leak by calling the Water Treatment Plant at 620-230-5630.
Is this page the official City of Pittsburg website?
No. This is an independent informational guide. Use the official City of Pittsburg and Municipal Online Payments links in this article for payments, account help and water service information.
Best Way to Pay Pittsburg Water Department Bill in 2026
The best route is to use the official City of Pittsburg Municipal Online Payments portal. Use Quick Pay for a fast payment, or register/sign in if you want e-Billing, paperless billing, multi-account access or autopay.
For phone payment or Customer Service help, call 620-231-4100. Press 1 for automated payment. For water leak reporting, call the Water Treatment Plant at 620-230-5630. For Public Works & Utilities, call 620-240-5126.
Important Notice: This article is an independent informational guide and is not the City of Pittsburg, Pittsburg Customer Service, Pittsburg Public Works & Utilities, Municipal Online Payments, Tyler Technologies, JACK kiosk, a payment processor or an official utility service. Payment links, phone numbers, office hours, fees, forms, past-due rules and utility policies can change. Always verify urgent or official matters directly with the City of Pittsburg before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.