Livonia Water Department, MI: Bill Pay, Phone Number and Hours
Use official City of Livonia resources to pay your water and sewer bill online, set up autopay, use the 24/7 e-check option, call billing support, pay by phone, visit City Hall, drop a check in the red mailbox, pay through a financial institution, report water concerns and request payment assistance.
If you are searching for city of livonia water department, choose the task closest to what you need. Livonia customers usually want to pay online, use e-check, set up autopay, pay by phone, visit City Hall, use the red drop box, report a water issue, request payment help or contact the correct water and sewer office.
Choose one option. The official action card below updates for online payment, e-check, autopay, phone payment, City Hall payment, drop box, payment help and water repair concerns.
💳 Pay online — use the official Livonia water payment route
Use this for: paying your Livonia water and sewer bill online through the official water billing route.
Keep ready: account details, payment method and receipt email if needed.
After payment: save the confirmation number, receipt date, payment method and amount.
Livonia Water Department Quick Facts Before You Pay
The City of Livonia handles water and sewer billing through Water & Sewer Billing. The main billing phone number is 734-466-2278, and the billing office hours are Monday through Friday, 8:30 a.m. to 5 p.m.
For water and sewer public service concerns, the City lists Public Service Water & Sewer at 734-466-2655, with hours Monday through Friday, 8 a.m. to 4:30 p.m.. After hours, the City lists the police non-emergency number 734-466-2470.
What This City of Livonia Water Department Guide Covers
How to Pay City of Livonia Water Bill Online
The safest online payment route is to start from the official City of Livonia Online Payments page or go directly to LivoniaWater.org, the official water billing payment site listed by the City.
Online payment is useful when you want 24/7 access and a receipt. Before paying, make sure your account details, payment amount, payment method and autopay setting are correct.
Open the official Online Payments page
Start with City of Livonia Online Payments. Scroll to the Water Billing section and use the official water billing link.
Open LivoniaWater.org
Use LivoniaWater.org to set up or edit your water billing account.
Choose your payment method
Livonia’s update says e-check, EFT ACH autopay and credit card options are available under the newer software.
Review the account and payment
Check your account, balance, payment method, card/autopay status and any confirmation screen before submitting.
Save your receipt
Save your payment confirmation, receipt date, amount and method. This is important if your balance does not update immediately.
Livonia 24/7 E-Check, Credit Card and Discover Payment Notes
The City announced that effective Dec. 12, 2024, the Water and Billing Department offers a new e-check payment option. The update says this option is available 24/7 and requires a checking account and routing number to enroll.
The same City update says customers can still pay by EFT ACH with autopay and credit card, and Discover cards are now accepted along with Visa, Mastercard and American Express.
Use for: paying with checking account and routing number through the newer 24/7 payment software.
Use for: card payment online or through available phone/card payment route. Review confirmation carefully.
Update: Livonia’s 2024 notice says Discover is accepted with Visa, Mastercard and American Express.
Call: for IVR troubleshooting, Livonia’s update lists 833-548-8992.
Livonia Water Bill Autopay: What Changed After Dec. 12, 2024
Automatic payments are listed as a water billing payment option. The City update says recurring debit/credit card payments are available online, and EFT ACH autopay is still available.
One important detail: the City’s Dec. 12, 2024 update says anyone previously enrolled in credit card autopay before Dec. 12, 2024 had to re-enroll because the old software was discontinued.
Autopay setup checklist
- Open LivoniaWater.org.
- Sign in or set up your account.
- Choose the correct autopay method: credit card, debit card, EFT ACH or e-check if available.
- If you were on credit card autopay before Dec. 12, 2024, confirm you re-enrolled under the new software.
- Check your next bill to confirm autopay is active.
- Keep enough funds available before the due date.
Livonia Water Billing Phone Number and Phone Payment Help
For Water & Sewer Billing questions, call 734-466-2278. This is the main number listed by the City for water and sewer billing.
The City’s Online Payments page also lists debit/credit card payments over the phone as an additional water billing payment option, and the 2024 software update lists 833-548-8992 for IVR troubleshooting.
Before calling, keep this ready
- Your Livonia water and sewer account details.
- Your service address.
- Your payment method if paying by phone.
- Your recent bill or balance question.
- Any confirmation number from a recent online payment.
City of Livonia Water Billing Office Address, Phone Number and Hours
Livonia’s City Hall address is 33000 Civic Center Drive, Livonia, MI 48154. The City Online Payments page says payments are accepted at the Treasurer’s Office on the first floor and Water Department on the second floor.
Monday through Friday
8:30 a.m. to 5 p.m.
33000 Civic Center Drive
Livonia, MI 48154
734-466-2655
Monday–Friday, 8 a.m.–4:30 p.m.
Bring the Full Bill
The City payment page says to bring the entire tax statement for tax payments; for water, also bring your full bill and account details for faster help.
Faster supportKnow the Floor
The City lists Treasurer’s Office on the first floor and Water Department on the second floor for payment locations.
City Hall helpCity of Livonia Water Bill Payment Options Compared
Livonia offers several ways to pay. Choose based on urgency, convenience and whether you need account help. Online and e-check options are better for 24/7 access. City Hall is better when you need in-person help. Mail and bank bill pay are better when paying early.
| Payment option | How it works | Best for | Practical warning |
|---|---|---|---|
| Online payment | Use the official water billing link at LivoniaWater.org. | Quick payment and account setup. | Save proof and verify autopay status. |
| E-check | Use checking account and routing number through the newer software. | 24/7 bank-account payment. | Enter bank details carefully. |
| Autopay | Set recurring debit/credit card or EFT ACH autopay online. | Avoiding missed due dates. | Credit-card autopay users before Dec. 12, 2024 had to re-enroll. |
| Phone card payment | Debit/credit card payments over the phone are listed by the City. | Paying without computer access. | Ask for or save confirmation details. |
| City Hall | Pay at Treasurer’s Office first floor or Water Department second floor. | Cash, check, debit/credit card and billing questions. | Visit during business hours. |
| Red mailbox | Drop checks in the red mailbox in front of City Hall. | After-hours check drop-off. | Do not drop cash. |
| Comerica Bank | The City lists cash or checks at any Comerica Bank. | Local branch cash/check payment. | Bring your account/bill details. |
| Bank bill pay | Use your financial institution’s bill pay service. | Scheduled payments through your bank. | Use early because bank bill pay can take time. |
Livonia Water Bill Assistance, WRAP, LIHWAP, MIHAF and Extra Time to Pay
If you are having trouble paying your City of Livonia water bill, the official FAQ points water customers to the Water Residential Assistance Program (WRAP), Low Income Household Water Assistance Plan (LIHWAP), and Michigan Homeowner Assistance Fund (MIHAF).
The FAQ also says that if you want extra time to pay without additional penalties, you can submit the water and sewer board form.
Use for: water bill support for eligible low-income households through the Water Residential Assistance Program.
Use for: low-income household water assistance when available through official program rules.
Use for: Michigan Homeowner Assistance Fund support where eligible.
Use for: requesting extra time to pay without additional penalties.
Before applying for help, prepare this
- Your latest Livonia water and sewer bill.
- Account number and service address.
- Photo ID.
- Income or hardship documents if applying for assistance.
- Any shutoff, delinquency or penalty notice.
- Payment proof if you already made a partial payment.
Livonia Water Repair, Water Main Break and After-Hours Contact
For water and sewer public service concerns, the City lists 734-466-2655 for Public Service Water & Sewer. Normal service hours are Monday through Friday from 8 a.m. to 4:30 p.m.
For after-hours water and sewer concerns, the City lists the Livonia Police Department non-emergency line at 734-466-2470.
Call: 734-466-2655 for Public Service Water & Sewer.
Call: 734-466-2470, the police non-emergency number listed by the City.
Action: report it instead of assuming someone else already called. Give exact location and visible signs.
Billing: 734-466-2278. Repair/service: 734-466-2655.
Official City of Livonia Water Department Links and Billing Resources
Use these official resources first. They help avoid wrong payment websites, outdated autopay instructions, old software confusion, fake payment pages and incorrect phone numbers.
💧 Water & Sewer Billing
Official City page for billing phone, hours, documents, forms and water billing FAQs.
Open Water Billing💳 Online Payments
Official page showing Livonia water billing online payment and additional payment options.
Open Online Payments🔐 LivoniaWater.org
Official water billing account setup, edit and payment route listed by the City.
Open LivoniaWater.org🆕 Payment Software Update
City notice about e-check, Discover, IVR and autopay re-enrollment after Dec. 12, 2024.
Open Update🔧 Water & Sewer Service
Official page for water main break, service line, water repair and service information.
Open Water & Sewer☎️ Billing Help
Call Water & Sewer Billing for account, payment, balance or extra-time questions.
Call 734-466-2278City of Livonia Water Billing Office Map and Directions
City Hall is located at 33000 Civic Center Drive, Livonia, MI 48154. The Online Payments page says water payments may be made at the Treasurer’s Office on the first floor or Water Department on the second floor.
City of Livonia City Hall
Use this map for City Hall payment, Water & Sewer Billing and related in-person services.
Livonia Water Billing Phone Numbers, Hours and Payment Details
Use this quick table when you need to pay, call, visit, report a water concern, ask for extra time or troubleshoot the IVR payment system.
| Need | Official detail | Best action |
|---|---|---|
| Water & Sewer Billing | 734-466-2278 | Call for billing, balance, account and payment questions. |
| Billing hours | Monday–Friday, 8:30 a.m.–5 p.m. | Call or visit during billing office hours. |
| Public Service Water & Sewer | 734-466-2655 | Use for water/sewer service concerns during business hours. |
| After-hours water/sewer concern | 734-466-2470 | Call police non-emergency after hours as listed by the City. |
| IVR troubleshooting | 833-548-8992 | Use for payment software/IVR troubleshooting. |
| City Hall | 33000 Civic Center Drive, Livonia, MI 48154 | Visit for in-person payment or office help. |
FAQs About City of Livonia Water Department Bill Pay
How do I pay my City of Livonia water bill online?
Start from the official City of Livonia Online Payments page and use the Water Billing online payment link, or go to LivoniaWater.org to set up or edit your account.
What is the Livonia Water & Sewer Billing phone number?
The official Water & Sewer Billing phone number is 734-466-2278.
What are Livonia Water & Sewer Billing hours?
Water & Sewer Billing hours are Monday through Friday from 8:30 a.m. to 5 p.m.
Where is the City of Livonia Water Department located?
City Hall is located at 33000 Civic Center Drive, Livonia, MI 48154. The City payment page lists the Water Department at City Hall, second floor.
Can I pay my Livonia water bill at City Hall?
Yes. The City lists cash, check and debit/credit card payments at City Hall, with payment locations including the Treasurer’s Office on the first floor and Water Department on the second floor.
Does Livonia offer e-check for water bills?
Yes. The City announced a new e-check option effective Dec. 12, 2024, available 24/7 with checking account and routing number.
Do I need to re-enroll in Livonia water bill autopay?
If you were enrolled in credit card autopay before Dec. 12, 2024, the City update says you had to re-enroll because the old software was discontinued.
Where can I drop off a Livonia water bill payment?
The City Online Payments page says checks may be dropped in the red mailbox in front of City Hall. Do not put cash in a drop box.
Who do I call for Livonia water or sewer service concerns?
Call Public Service Water & Sewer at 734-466-2655 during business hours. After hours, the City lists police non-emergency at 734-466-2470.
What help is available if I cannot pay my Livonia water bill?
The City FAQ points water customers to WRAP, LIHWAP, MIHAF, and the water and sewer board form for requesting extra time to pay without additional penalties.
Best Way to Pay City of Livonia Water Department Bill in 2026
The best route is to start with the official City of Livonia Online Payments page and use the Water Billing link to LivoniaWater.org. If you want a 24/7 bank payment option, use the new e-check option with your checking account and routing number.
For billing questions, call 734-466-2278. For water or sewer public service concerns, call 734-466-2655 during business hours or 734-466-2470 after hours as listed by the City.
Important Notice: This article is an independent informational guide and is not the City of Livonia, Livonia Water & Sewer Billing, a payment processor or an official utility service. Payment links, software rules, phone numbers, hours, fees, assistance programs and service policies can change. Always verify urgent or official matters directly with the City of Livonia before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.