Cleburne Water Department, TX: Bill Pay, Phone Number, Address & Official Utility Help
Use this practical City of Cleburne utility billing guide to pay your water bill online, pay by phone, visit the office, use the drive-thru, request account help, report leaks, handle after-hours emergencies, and understand same-day restoration rules if service was disconnected.
🔒 Official City of Cleburne Water & Utility Billing Resources
Before You Pay a Cleburne Water Bill, Confirm You Are Using the City of Cleburne Utility Billing Route
Most users searching “Cleburne Water Department bill pay” want the official online payment portal, phone number, office hours, address, pay-by-phone number, drive-thru payment option, same-day restoration steps and emergency contact.
The correct payment route for City of Cleburne utility bills is the City of Cleburne Utility Bill Payments page or the official Municipal Online Payments utility portal. This is for City water, sewer, trash and utility account billing.
Be careful because Cleburne searches can also show nearby water supply corporations, private payment guides, or non-city utility providers. Always confirm that your bill says City of Cleburne before entering account or payment details.
Normal payment users
Use the online portal to pay, view monthly billings, payment history and water consumption.
Disconnected service users
After payment, call 817-645-0919 for restoration. Call before 3 p.m. if you want same-day restoration.
Water or sewer problem users
Call 817-645-0946 during regular hours, or 817-645-0972 after hours for water or sewer emergencies.
How to Pay Your City of Cleburne Water Bill Online
Cleburne customers can pay online at any time through the official utility payment portal. Creating an online account also helps you view monthly billings, payment history and water consumption.
1
Open the official online payment portal
Use the City-linked Municipal Online Payments page.
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Open the official portal here: City of Cleburne Utility Billing Online Payment.
You can also start from the official City page: Utility Bill Payments.
2
Choose account login or quick pay
Account login gives more bill history tools.
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Use the online account option if you want to make payments and view monthly billings, payment history and water consumption. Use quick pay only when you have the account details ready and want a simple one-time payment.
3
Enter the account information from your bill
Use your current bill, not an old note.
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Enter the account number and required details exactly as shown on your City of Cleburne utility bill. The portal note says new customers should enter $10.00 where the last payment amount is requested.
4
Review balance, due date and payment method
Avoid wrong-account payment mistakes.
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Before submitting, confirm the customer name, service address, amount due, due date and payment method. If the bill looks wrong, call 817-645-0919 before paying.
5
Save confirmation
Especially important for late or disconnected accounts.
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Save your payment confirmation number. If service is disconnected, payment alone is not enough; the City says you need to contact the office at 817-645-0919 to have service restored.
Cleburne Water Bill Payment Options: Online, Phone, In Person, Drive-Thru and Office Help
The City of Cleburne offers multiple payment options. Choose based on urgency, whether you need account help, and whether service has already been disconnected.
| Payment Method | Official Route | Best For | Important Tip |
|---|---|---|---|
| Online payment | Municipal Online Payments | Any-time payment, bill history, water consumption review | Save confirmation if account is late or urgent. |
| Quick pay | Quick Pay | Fast one-time payment | Use exact account information from the bill. |
| Pay by phone | 866-341-9322 | Phone payment with credit/debit card | You can hear real-time balances and due dates. |
| In person | 418 W. Henderson St., Cleburne, TX 76033 | Account help, cash/check/card payment and urgent questions | Visit Monday–Friday, 8 a.m.–5 p.m. |
| Drive-thru | Utility Billing office drive-thru area | In-person payment without getting out of vehicle | Use regular business hours. |
| P.O. Box 657, Cleburne, TX 76033 | Non-urgent mailed payments or documents | Do not use mail for disconnected service or same-day restoration. |
Cleburne Utility Billing Phone Number, Office Hours, Address and Mailing Address
Use these official contacts for City of Cleburne utility account help, payment questions, service scheduling, leaks, repairs and after-hours water or sewer emergencies.
Service / schedule appointment
Use for utility billing, payment questions, account inquiries, new service, payment extensions and restoration after disconnection.
Pay by phone
Use for automated phone payment by credit/debit card, with real-time balances and due dates.
Office address
Utility Billing
418 W. Henderson St.
Cleburne, TX 76033
Mailing address
P.O. Box 657
Cleburne, TX 76033
| Need | Official Contact / Detail | Practical Tip |
|---|---|---|
| Office hours | Monday–Friday, 8 a.m.–5 p.m. | The office is closed on City holidays. |
| Account inquiries | 817-645-0919 | They can provide balance, accept payments, grant payment extensions and set up accounts. |
| Pay by phone | 866-341-9322 | Have your account details and payment card ready. |
| Leaks / repairs | 817-645-0946 | Use during regular hours for water or sewer problems. |
| After-hours emergency | 817-645-0972 | Use after hours for water or sewer emergencies. |
| Office payment | 418 W. Henderson St. | Drive-thru area is available if you do not want to get out of your vehicle. |
What to Do If Your Cleburne Water or Utility Service Was Disconnected
The City gives a very specific warning: if service is disconnected, you need to contact the Utility Billing office to have service restored.
Call after payment
Call 817-645-0919 after payment if service has been disconnected.
Before 3 p.m.
Contact the office before 3 p.m. if you want same-day restoration.
After 3 p.m.
After 3 p.m. and before 5 p.m., the City says an additional $50 charge applies.
1
Make the required payment through an official route
Save your confirmation number.
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Use the online portal, phone payment, office payment or drive-thru. Keep the payment confirmation number where you can quickly give it to the office.
2
Call Utility Billing for restoration
Payment alone may not restore service automatically.
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Call 817-645-0919. The City says disconnected customers need to contact the office to have service restored.
3
Ask about same-day restoration deadline
Call before 3 p.m. when possible.
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The City says to contact the office prior to 3 p.m. for same-day restoration. If you contact them after 3 p.m. and before 5 p.m., an additional $50 charge applies.
Cleburne Account Inquiries, New Water Service, Payment Extensions and Transfer Help
The Utility Billing office can help with more than payments. The Account Inquiries page says the office can provide balances, accept payments, grant payment extensions, set up new water/sewer/trash accounts, generate re-read work orders and transfer utility services within city limits.
New accounts
Utility Billing can set up new water, sewer and trash accounts for city utility customers.
Payment extensions
Call 817-645-0919 to ask whether your account qualifies for a payment extension.
Re-reads and transfers
The office can generate work orders for re-reads and transfer utility services within city limits.
Official account help page: City of Cleburne Account Inquiries.
Residential service page: City of Cleburne Residential Service.
Cleburne Water Leaks, Sewer Problems, Repairs and After-Hours Emergency Contacts
Billing and emergency service are different. If you have an active water or sewer issue, use the water/wastewater contact route instead of only calling billing.
Regular-hours water/sewer problems
Use Monday–Friday, 8 a.m.–5 p.m. for water or sewer problems, leaks and repairs.
Online issue reporting
The City uses SeeClickFix for many citizen requests and online issue reporting.
1
Call for active leaks or sewer problems
Do not wait for your next bill.
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During regular hours, call 817-645-0946 to report a water or sewer problem. Give the nearest address, cross street and what you are seeing.
2
Use the after-hours emergency number outside business hours
Emergency routing is different after hours.
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After hours, call 817-645-0972 for water or sewer emergencies.
3
Review usage history for high bills
The online account can show water consumption.
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If your bill is high but there is no active emergency, use the online account to view water consumption history, then check toilets, irrigation, outdoor faucets, water softeners and hidden leaks.
Cleburne Water and Wastewater Rates, Meter Reading and My Water Advisor
If your bill is higher than expected, review your rate category, meter readings and water consumption history before calling.
| Resource | Official Link | Why It Helps |
|---|---|---|
| Water and wastewater rates | Rates page | Check current water and sewer rate structure before questioning the bill. |
| Reading your meters | Meter reading page | Understand how meter readings connect to water usage and monthly bills. |
| My Water Advisor | My Water Advisor | Helps monitor and understand water usage through supported tools. |
| Watering schedule | Water usage resources | Outdoor watering can quickly increase usage and sewer/water charges. |
Practical Cleburne Water Bill Tips That Save Time, Fees and Restoration Delays
These tips focus on real customer problems: late payments, disconnected service, portal setup, drive-thru payment, emergency routing and high water consumption.
Call before 3 p.m. for same-day restoration
If service has been disconnected, the City says to contact the office before 3 p.m. for same-day restoration. After 3 p.m. and before 5 p.m., an additional $50 charge applies.
Use online account tools for high bills
Online account access lets you view payment history and water consumption. That is the fastest way to see whether a high bill matches actual usage.
Use drive-thru for in-person payment convenience
The Utility Billing office offers a drive-thru area, which is helpful if you need to pay in person but do not want to get out of your vehicle.
Call the water line for leaks, not only billing
For active water or sewer issues during regular hours, use 817-645-0946. After hours, use 817-645-0972 for emergencies.
Cleburne Water Department Bill Pay FAQs
These FAQs answer the real questions users ask when they need Cleburne water bill payment, phone number, hours, address, service restoration, leak reporting and account help.
QHow do I pay my Cleburne water bill online?▾
Use the official Utility Bill Payments page or the Municipal Online Payments portal.
QWhat is the City of Cleburne Utility Billing phone number?▾
Call 817-645-0919 for service, appointment scheduling, account help, payment questions, new service and restoration instructions.
QWhat is the Cleburne pay-by-phone number?▾
The official pay-by-phone number is 866-341-9322.
QWhere is the City of Cleburne Utility Billing office?▾
The Utility Billing office is located at 418 W. Henderson St., Cleburne, TX 76033.
QWhat are Cleburne Utility Billing office hours?▾
Office hours are Monday through Friday from 8 a.m. to 5 p.m. The office is closed on City holidays.
QWhat is the Cleburne Utility Billing mailing address?▾
The mailing address is P.O. Box 657, Cleburne, TX 76033.
QCan I pay my Cleburne water bill in person?▾
Yes. Pay at the Utility Billing office at 418 W. Henderson St. Monday through Friday from 8 a.m. to 5 p.m. The City also lists a convenient drive-thru area.
QWhat number do I call for Cleburne water leaks or repairs?▾
During regular hours, call 817-645-0946 for leaks, repairs and water or sewer problems.
QWhat number do I call for after-hours water or sewer emergencies?▾
For after-hours water or sewer emergencies, call 817-645-0972.
QWhat should I do if my Cleburne utility service is disconnected?▾
After payment, call Utility Billing at 817-645-0919 to have service restored. Contact the office before 3 p.m. for same-day restoration. After 3 p.m. and before 5 p.m., the City lists an additional $50 charge.
The Safest Way to Pay or Fix a City of Cleburne Water Bill Issue
For normal City of Cleburne utility payment, use the official Municipal Online Payments portal or pay by phone at 866-341-9322. For billing, service, appointments, payment extensions, new accounts and disconnected service restoration, call 817-645-0919.
For water or sewer problems during regular hours, call 817-645-0946. For after-hours emergencies, call 817-645-0972. If service was disconnected, call Utility Billing after payment and before 3 p.m. if same-day restoration is needed.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.