Pay Central ArkansasWater Bill Online – Quick Guide (2026)
If you need to pay your Central Arkansas Water bill quickly, the easiest official option is CAW’s online account system. You can either sign in for full account access or use the one-time bill pay path when you just want to make a payment and move on.
Most users also want the practical details: which method is cheapest, the phone payment number, where to mail the bill, where to pay in person, whether Auto-Pay is free, and what to do if the bill is already overdue. This guide is built around that real user intent.
On this page
What is the fastest way to pay a Central Arkansas Water bill?
The fastest official option for most customers is CAW’s online account system. The portal says customers can create an account to manage service 24/7/365, or simply make a one-time payment if they do not need all the account tools.
If you do not want to use the website, the next fastest route is the automated phone system. CAW says you can pay fee-free by checking account through that system, which is one of the best low-cost options.
Online Account
Best for full account access, payment history, Auto-Pay, and paperless billing.
One-Time Bill Pay
Best for a quick payment without using the full account dashboard.
Automated Phone Pay
Best if you want a quick non-web option.
How to pay Central Arkansas Water bill online
If your goal is simply to pay today, CAW’s online payment setup is the cleanest path.
- Open the official CAW payment page.
Use the online account portal or the official one-time bill pay link from Central Arkansas Water. - Choose login or one-time payment.
Sign in for full account management or use one-time payment for a faster bill-pay route. - Review your balance.
Check the current amount due before submitting payment. - Select your payment method.
CAW says eCheck payments are free, while credit/debit card payments carry a $2.49 convenience fee. - Save the confirmation.
Keep your receipt or screenshot for your records.
How to pay Central Arkansas Water bill by phone
CAW offers one-time automated telephone payments at 1-833-245-1947. The official payment page says checking-account phone payments are fee-free, while credit or debit card payments have a $2.49 third-party convenience fee.
Automated Phone Payment
1-833-245-1947
Use a checking account for the lowest-cost phone payment.
Billing Support
501-372-5161
855-742-0309 toll free
Use Menu Option #6 for general billing questions.
Free Auto-Pay and automatic bank draft
Central Arkansas Water says its automatic draft program allows monthly bills to be paid through checking or savings and that this service is free. Customers can sign up through the online account profile.
This is the best option for people who want the most dependable recurring payment setup with the lowest ongoing cost.
Free Draft
Checking or savings automatic draft is free according to CAW.
Best for monthly users
Good if you want fewer missed due dates and less manual work.
Online enrollment
CAW says sign-up can be completed in the online account profile.
Mail payment address
If you prefer paper payment, CAW’s helpful service information page lists the utility bill payment mailing address below. It separately notes that other correspondence should go to a different PO Box, so use the payment address shown here for mailed bills.
Mail your bill payment to
Utility Billing Services
P.O. Box 8100
Little Rock, AR 72203-8100
Pay in person or at neighborhood payment locations
Central Arkansas Water says it accepts payments at 221 East Capitol Avenue, Little Rock, AR 72203. That is the main office payment location listed on the official site.
CAW also lists a network of local payment locations in and around the Little Rock / North Little Rock area. The utility says those locations typically charge a convenience fee, accept only current non-delinquent bills, and credit payments in real time. Customers must bring the bill to ensure proper posting.
Main Office Payment Location
Central Arkansas Water
221 East Capitol Avenue
Little Rock, AR 72203
Central Arkansas Water secure payment drop box
CAW also offers a secure payment drop box. The official drop-box page says customers can submit secure payments through the drop box located on Cumberland Street between Capitol Avenue and 6th Street in Little Rock.
This is a convenient option if you want to avoid mailing a payment and do not need to go inside the office.
Central Arkansas Water payment fees and the cheapest option
| Payment Method | Accepted Types | Fee |
|---|---|---|
| Online eCheck | Bank account / eCheck | Free |
| Online credit/debit card | Credit or debit card | $2.49 convenience fee |
| Automated phone pay | Checking account | Free |
| Automated phone pay | Credit/debit card | $2.49 convenience fee |
| Automatic draft | Checking or savings | Free |
| Neighborhood payment locations | Current non-delinquent bills | Typically a convenience fee |
Overdue bill help and payment plans
Central Arkansas Water works with PromisePay to offer payment plans for outstanding balances. The official PromisePay page says CAW customers can access interest-free payment plans, flexible payment options, and custom schedules for overdue bills.
That makes PromisePay the most practical official resource for customers searching for overdue-bill help, not just a standard payment link.
Central Arkansas Water phone numbers, address, and office details
| Main Customer Service | 501-372-5161 |
|---|---|
| Toll Free | 855-742-0309 |
| Billing Questions | Use Menu Option #6 |
| After-Hours Emergency | 501-377-1239 |
| Breaks or Leaks | 501-223-1550 |
| Customer Service Email | customerservice@carkw.com |
| Address | 221 East Capitol Ave., Little Rock, AR 72203 |
| Mailing Address | P.O. Box 1789, Little Rock, AR 72203-1789 |
Official Central Arkansas Water resources
Central Arkansas Water payment office map
If you want to pay in person or need office help, use the map below for CAW’s main office on East Capitol Avenue in Little Rock.
Frequently asked questions
1) How do I pay my Central Arkansas Water bill online?
Use CAW’s official online account system or the one-time bill pay option linked from the official website.
2) What is the Central Arkansas Water phone payment number?
The automated payment number is 1-833-245-1947.
3) Is there a fee to pay online?
Yes for cards. CAW says online credit/debit card payments have a $2.49 convenience fee, while eCheck payments are always free.
4) Is there a fee to pay by phone?
Checking-account phone payments are free, while credit/debit card phone payments have a $2.49 convenience fee.
5) Does Central Arkansas Water offer Auto-Pay?
Yes. CAW offers free automatic draft from checking or savings through the online account profile.
6) Where can I pay my bill in person?
CAW accepts payments at 221 East Capitol Avenue, Little Rock, AR 72203.
7) Are there neighborhood payment locations?
Yes. CAW lists authorized payment locations and says they typically charge a convenience fee and accept only current non-delinquent bills.
8) Where is the secure payment drop box?
CAW says the secure drop box is on Cumberland Street between Capitol Avenue and 6th Street in Little Rock.
9) Does CAW offer overdue-bill payment plans?
Yes. Central Arkansas Water works with PromisePay to offer interest-free payment plans for outstanding balances.
10) What is the main customer service number?
The main number is 501-372-5161, and the toll-free number is 855-742-0309.