Brunswick Water Department, GA: Bill Pay, Phone and Address
Use official Brunswick-Glynn Joint Water & Sewer Commission resources to pay your water and sewer bill online, pay in person, use the drop box, start or stop service, transfer service, update your billing address, report water/sewer emergencies, and avoid third-party payment processors that may delay posting.
If you are searching for Brunswick Water Department, the official water and sewer provider for the City of Brunswick area is the Brunswick-Glynn Joint Water & Sewer Commission, commonly called BGJWSC.
💳 Best official route: Pay through BGJWSC online bill payment
Online: open the official BGJWSC Pay Bill page and use the secure citizen portal.
Accepted online: American Express, MasterCard, Visa and eChecks are listed by BGJWSC.
Customer Service: call 912-261-7100, option 1 for billing, start service, stop service and change of address.
Walk-in: payment windows are available during regular business hours at 1703 Gloucester Street in Brunswick.
Brunswick Water Department Quick Facts Before You Pay
BGJWSC lists Customer Service at 912-261-7100 option 1 for billing questions, start service, stop service and change of address. The main office is listed at 1703 Gloucester Street, Brunswick, GA 31520.
The Customer Service page says BGJWSC is available for water and sewer emergencies 24 hours a day, 7 days a week, 365 days a year. Regular main office hours are listed as Monday through Friday, 8 a.m. to 5 p.m.
What This Brunswick Water Department Guide Covers
How to Pay Brunswick GA Water Bill Online
The safest online payment path is to start from the official BGJWSC Pay Bill page or the City of Brunswick Payments & Services page. The city’s payment page also links water/sewer bill payment to the BGJWSC citizen portal.
Open the official BGJWSC Pay Bill page
Start from the official BGJWSC Pay Bill page.
Open the citizen portal
Use the official BGJWSC Citizen Portal for online bill payment.
Enter account details carefully
Use the account number and customer information exactly as shown on your water/sewer bill.
Review balance and payment method
Check service address, amount due, payment method and any account message before submitting.
Save confirmation
Keep the confirmation number, payment date, payment method and receipt until the payment appears correctly on your account.
Pay Brunswick Water Bill at BGJWSC Office or Drop Box
BGJWSC lists walk-in payment windows during regular business hours at 1703 Gloucester Street. The Pay Bill page also says payment can be placed in the white drop box located to the left of the UPS and USPS mail drop boxes in the front parking lot.
1703 Gloucester Street
Brunswick, GA 31520
Monday–Friday
8:00 a.m.–5:00 p.m.
White drop box in front parking lot at 1703 Gloucester Street.
912-261-7100, option 1
Before using walk-in or drop box payment
- Bring or include your water/sewer bill stub.
- Write your account number clearly.
- Do not put cash in a drop box.
- Use walk-in payment for disconnected service.
- Ask for a receipt when paying in person.
- Call Customer Service if payment is urgent.
Brunswick Water Bill Retail Payment Locations
BGJWSC lists several alternative payment locations. These options can help if you prefer retail payment, but they may charge fees and may not be best for urgent or disconnected accounts.
| Payment location | Official listed details | Practical note |
|---|---|---|
| Wal-Mart Money Center | Wal-Mart #00639, 150 Altama Connector, Brunswick, GA 31525. Tel: 912-261-1616. Listed hours: Sunday–Saturday, 8:00 a.m.–9:00 p.m. | Must have a copy of bill. BGJWSC lists fee of $1.00 for two-day service or $1.50 for next-day service. |
| Ace Cash Express | Ace Cash Express #0969, 4420 Altama Ave, Brunswick, GA 31520. Tel: 912-554-0947. | Must have a copy of bill and fee applies. |
| Discount Stop | Discount Stop #6, 2722 Norwich St, Brunswick, GA 31520. Tel: 912-261-1005. | Fee applies. Not ideal for same-day restoration unless BGJWSC confirms. |
Brunswick Water Department Phone Number, Address and Hours
Use BGJWSC Customer Service for billing questions, start service, stop service, transfer service, change of address, payment questions, disconnected service and emergency routing.
912-261-7100
Option 1
1703 Gloucester Street
Brunswick, GA 31520
Monday–Friday
8:00 a.m.–5:00 p.m.
Primary: 912-261-7179
Secondary: 912-261-7178
912-261-7100
24/7/365
Start, Stop or Transfer Brunswick Water and Sewer Service
The BGJWSC Customer Service page provides resources for starting, stopping or changing water service. It also lists residential forms for start service, disconnect/stop service, transfer service, service turn-on waiver, paperless billing, leak adjustment and billing address updates.
Prepare before starting, stopping or transferring service
- Service address.
- Customer name or business name.
- Current account number, if available.
- Requested start, stop or transfer date.
- Phone number and email.
- Mailing or forwarding address.
- Lease, ownership or closing details if requested.
- Deposit or setup fee information if applicable.
Open BGJWSC Customer Service
Use the official BGJWSC Customer Service page.
Select the correct service form
Choose start service, stop service, transfer service, billing address update or related form based on your situation.
Submit early
Do not wait until moving day. Start/stop/transfer requests may require review and processing.
Call for urgent timing
Call 912-261-7100 option 1 if the move-in, move-out or transfer is time-sensitive.
Brunswick Water Service Disconnected for Non-Payment: What to Do
BGJWSC gives a specific instruction for interrupted service: payment should be made in person at the Gloucester Street office during regular business hours. Payment must post to the account before 2:00 p.m., and the customer service representative must be notified that service was disconnected for same-day restoration.
Do not rely on third-party payment
BGJWSC recommends avoiding third-party online payment processors because payment posting can be delayed.
Go to the Gloucester Street office
Visit 1703 Gloucester Street, Brunswick, GA 31520 during regular business hours.
Pay before the 2:00 p.m. posting cutoff
Ask what full amount is required, including any fees, and make sure the payment posts before 2:00 p.m.
Notify customer service
Tell the customer service representative that service was disconnected and that you need same-day restoration processing.
MyUsage, Flow Data and Leak Awareness for Brunswick Water Customers
BGJWSC says customers can sign up to view flow data using the MyUsage portal. This can help residents notice unusual water use before the next bill becomes a surprise.
Use MyUsage to watch for:
- Sudden increase in daily water flow.
- Continuous overnight usage.
- Possible toilet leaks.
- Irrigation running longer than expected.
- High-bill warning signs.
- Unusual flow after a vacation or vacant period.
Brunswick GA Water Bill: BGJWSC vs City of Brunswick Payments
The City of Brunswick Payments & Services page lists water/sewer bill online payment through BGJWSC. The City also handles separate payments like property tax, sanitation, traffic tickets, permits and open records requests.
| Payment type | Official routing | Practical meaning |
|---|---|---|
| Water / sewer bill | BGJWSC / citizenportal.bgjwsc.org | Use BGJWSC for water and sewer payment. |
| Property tax and sanitation | City of Brunswick Tax Department | Not the same as your water/sewer bill. |
| Electric bill | Georgia Power | Separate utility provider. |
| Trash collection outside city routing | May involve Glynn County depending on service area. | Check provider name before paying. |
Brunswick Water and Sewer Emergency Contact
BGJWSC says water and sewer emergencies can be reported by calling 912-261-7100, and that they are available 24 hours a day, 7 days a week, 365 days a year.
912-261-7100
24/7/365
912-261-7100, option 1
Billing / start / stop / address change
1703 Gloucester Street
Brunswick, GA 31520
Call 911 for injury, fire, electrical hazard, medical emergency or immediate danger.
When reporting a water or sewer emergency, provide:
- Exact service address or nearest cross street.
- Whether the issue is water, sewer, no water, leak, main break or backup.
- Whether water is in the street, yard, home, meter area or roadway.
- Any traffic or public-safety hazard.
- Your name and callback number.
Brunswick Water Bill Payment Options Compared
Choose the payment method based on urgency. Online payment is easy for routine bills. Walk-in payment is safest for disconnected service. Retail payment locations can help, but they may charge fees and may not be right for urgent restoration.
| Payment / contact option | How it works | Best for | Important note |
|---|---|---|---|
| Online payment | Use BGJWSC Citizen Portal. | Routine water/sewer bill payment. | May take up to 48 hours to reflect. |
| Walk-in payment | Pay at 1703 Gloucester Street. | Disconnected service, urgent accounts and receipt needs. | Notify customer service for same-day restoration. |
| Drop box | White drop box in front parking lot. | Non-cash routine payment made early. | Not best for urgent/disconnected accounts. |
| Walmart Money Center | Use bill copy at participating Walmart Money Center. | Retail payment option. | BGJWSC lists service fee and posting options. |
| Customer Service | Call 912-261-7100 option 1. | Billing, service forms, address changes and urgent account help. | Call if payment status matters today. |
| Emergency line | Call 912-261-7100 anytime. | Water/sewer emergency 24/7/365. | Call 911 for life-safety danger. |
Official Brunswick Water Department Links and Resources
Use these official links first. They help avoid wrong Brunswick locations, third-party payment delays and outdated water/sewer contact details.
💳 BGJWSC Pay Bill
Official page for online, walk-in, drop-box and retail water/sewer bill payment options.
Open Pay Bill✅ Citizen Portal
Official online payment portal for BGJWSC water/sewer bills.
Open Citizen Portal☎️ Customer Service
Official BGJWSC customer service page with phone, office hours, emergencies and service forms.
Open Customer Service🏛️ City Payments & Services
Official City of Brunswick page confirming water/sewer bill payment through BGJWSC.
Open City Payment Page🏠 Start / Stop / Transfer
Official BGJWSC area for starting, stopping or transferring service.
Open Service Forms📊 MyUsage
Official BGJWSC MyUsage page for flow monitoring and usage awareness.
Open MyUsage📄 Leak Adjustment
Official BGJWSC leak adjustment request resource.
Open Leak Adjustment💵 Rates and Fees
Official BGJWSC rates, fees and charges information.
Open Rates & Fees🏢 City Contact
Official City of Brunswick contact page for City Hall and non-water city services.
Open City ContactBrunswick Water Department / BGJWSC Office Map and Address
The official BGJWSC customer service and payment pages list the main office at 1703 Gloucester Street, Brunswick, GA 31520.
Brunswick-Glynn Joint Water & Sewer Commission
1703 Gloucester Street, Brunswick, Georgia 31520.
Brunswick Water Department Phone, Address and Payment Contacts
Use this quick table when you need to pay, start service, stop service, transfer service, report an emergency, visit the office or confirm payment posting.
| Need | Official detail | Best action |
|---|---|---|
| Customer Service | 912-261-7100, option 1 | Call for billing, start service, stop service and address changes. |
| Water/sewer emergency | 912-261-7100 | Use 24/7/365 for water or sewer emergency routing. |
| Main office | 1703 Gloucester Street, Brunswick, GA 31520 | Use for walk-in payment, urgent restoration and customer service. |
| Office hours | Monday–Friday, 8:00 a.m.–5:00 p.m. | Use for walk-in payment and office visits. |
| info@bgjwsc.org | Use for non-urgent written follow-up. | |
| Fax | 912-261-7179 / 912-261-7178 | Use if BGJWSC requests faxed documents. |
| City of Brunswick City Hall | 601 Gloucester Street, Brunswick, GA 31520 | Use for city services, not BGJWSC water/sewer billing. |
FAQs About Brunswick Water Department Bill Pay
How do I pay my Brunswick GA water bill online?
Use the official BGJWSC Pay Bill page and open the BGJWSC Citizen Portal for secure online water/sewer bill payment.
What is the Brunswick water bill phone number?
Call BGJWSC Customer Service at 912-261-7100 option 1 for billing questions, start service, stop service and address changes.
Where is the Brunswick-Glynn Joint Water & Sewer Commission office?
The BGJWSC main office is located at 1703 Gloucester Street, Brunswick, GA 31520.
What are BGJWSC office hours?
The official customer service page lists main office hours as Monday through Friday, 8:00 a.m. to 5:00 p.m.
Who handles water service for the City of Brunswick GA?
Water and sewer service is handled by Brunswick-Glynn Joint Water & Sewer Commission, also known as BGJWSC.
Can I pay my Brunswick water bill with a credit card?
BGJWSC says online payment accepts American Express, MasterCard, Visa and eChecks through its online payment service.
How long does BGJWSC online payment take to post?
BGJWSC says online payments may take up to 48 hours to process and reflect on your account.
What should I do if my Brunswick water service is disconnected?
BGJWSC says if service was interrupted for non-payment, make payment in person at the Gloucester Street office during regular business hours, ensure payment posts before 2:00 p.m., and notify customer service for same-day restoration.
Does BGJWSC have a drop box?
Yes. BGJWSC says payment can be placed in the white drop box in the front parking lot at 1703 Gloucester Street, left of the UPS and USPS mail drop boxes.
Is Brunswick GA water bill pay the same as Brunswick County NC?
No. Brunswick, Georgia water/sewer service is handled by BGJWSC. Brunswick County, North Carolina is a separate utility system with different payment links and phone numbers.
Best Way to Pay Brunswick Water Department Bill in 2026
The best path is simple: start from the official BGJWSC Pay Bill page and use the BGJWSC Citizen Portal for routine online payment. For billing, start service, stop service or change-of-address help, call 912-261-7100 option 1.
If your service was disconnected for non-payment, BGJWSC’s official instruction is to pay in person at 1703 Gloucester Street during regular business hours, make sure payment posts before 2:00 p.m., and notify customer service that service was disconnected so same-day restoration can be handled.
Important Notice: This article is an independent informational guide and is not the Brunswick-Glynn Joint Water & Sewer Commission, City of Brunswick, BGJWSC Citizen Portal, Walmart, Ace Cash Express, Discount Stop, or an official payment processor. Payment links, phone numbers, office hours, retail payment fees, posting times, service restoration rules, drop-box procedures, forms and emergency routing can change. Always verify urgent billing, payment, service restoration or water/sewer emergency matters directly with BGJWSC.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.