Attleboro Water Bill & Service Help
Need to pay an Attleboro utility bill, find the right Water Department phone number, schedule a final reading, understand a high bill, check current water and sewer rates, report a water emergency, or avoid outdoor watering violations? This guide turns the official city details into quick, practical steps.
Choose the Right Attleboro Water Task
How To Pay an Attleboro Water or Sewer Utility Bill Online
Start from the official Online Bill Pay page
Use the City of Attleboro Online Bill Pay page or the official UniPay City of Attleboro payment portal.
Choose the correct utility category
UniPay lists Attleboro transaction choices such as Utility, Utility Bills After 5/1, and Previous Fiscal Year Utility. Pick the category that matches your bill.
Use only one search field
The UniPay lookup page says to enter information in one field only and at least 3 characters in one field. Do not fill every search box if the system rejects the lookup.
Check the service fee before submitting
The city’s online bill-pay page displays a service fee schedule by transaction amount, and UniPay also supports an electronic check payment route. Review the final fee screen before paying.
Save your payment proof
Keep the UniPay confirmation, date, amount, bill type, account details and payment method until the utility account is updated correctly.
Attleboro Online Bill Pay Fees and UniPay Help
| Payment detail | Official information to know | Practical user tip |
|---|---|---|
| Utility bill types | UniPay lists Utility, Utility Bills After 5/1 and Previous Fiscal Year Utility among transaction options. | Use the exact bill year/type shown on the notice. Do not pay a prior-year utility bill under the wrong category. |
| Electronic check | The city’s Online Bill Pay page says an electronic check payment option is available. | Have your bill and checkbook/bank details ready before starting. |
| Service fee examples | The city’s fee table shows examples such as $2.50 for $1–$99, $5 for $100–$199.99, $10 for $200–$399.99 and $17.50 for $400–$699.99 transactions. | Larger payments move into higher fee brackets. Always confirm the live fee before clicking submit. |
| UniPay support | UniPay support is listed at 1-877-227-1157, with support hours shown Monday–Friday 8:30 a.m.–6 p.m. and Saturday 8:30 a.m.–1 p.m. | Call UniPay for portal lookup or transaction support, not for water leak or meter repairs. |
| City Collector role | The City Collector collects and processes utility bills along with taxes and excise bills. | Use Collector/City Hall resources for payment status questions that are not meter or service issues. |
Attleboro Water Department Phone, Address and Hours
| Need | Official detail | Use it for |
|---|---|---|
| Water Department address | 1296 West Street, Attleboro, MA 02703 | Water Department office, meters, service, final readings and water operations questions. |
| Water Department phone | 508-223-2222, ext. 1850 | General water department help during office hours. |
| Water emergency phone | 774-203-1854 | Water emergencies and urgent water-system issues. |
| Facility office hours | Monday 8 a.m.–4 p.m.; Tuesday–Thursday 8 a.m.–5 p.m.; Friday 8 a.m.–12 p.m. | Office visits and regular water department business. |
| Distribution maintenance | Monday–Friday, 7 a.m.–3 p.m. | Water distribution maintenance issues. |
| Water meter repair / meter reading | Monday–Friday, 7 a.m.–3 p.m. | Meter repair, meter reading and meter-related service questions. |
| Non-water emergency outside daytime hours | Police Department Emergency Line: 508-223-2950 | Use when the issue is not a Water Department emergency but still needs emergency routing. |
City Collector vs Water Department: Who Should You Contact?
Use City Collector / UniPay for payment
- Paying current utility bills online.
- Finding Utility or Previous Fiscal Year Utility bills.
- Payment processing and receipt questions.
- City Hall payment-related questions.
- Utility bill category confusion.
Use Water Department for water service
- Meter repair, reading or access questions.
- High bill usage checks and leak testing.
- Final readings before property closing.
- New meters, water services and permits.
- Water restrictions, quality reports, PFAS and supply questions.
Current Attleboro Water and Sewer Rates
| Charge type | Official current rate | How it is calculated | What residents should know |
|---|---|---|---|
| Water | $8.48 per 100 cubic feet | Water fee is based on 100% of the actual reading taken from the water meter. | 100 cubic feet equals about 748 gallons. Usage from leaks, irrigation or indoor plumbing passes through the meter. |
| Sewer | $12.99 per 100 cubic feet | Sewer fee is based on 90% of the actual water meter reading unless a separate irrigation meter is in place. | Additional sewer fee codes may apply. A separate irrigation meter can matter for outdoor water planning. |
| Pool-fill example | City example: 13,000 gallons is about $125 in tap water. | The city compares tap water cost against bottled-water cost for perspective. | Before filling a pool, check current restrictions and whether sewer charges or irrigation-meter rules affect you. |
High Attleboro Water Bill: Official Leak Tests to Try First
Toilet dye test
Put dye in the toilet tank and wait without flushing. If color enters the bowl, water is getting past the flapper and the toilet needs service.
Overnight meter check
Read the meter before bed and again in the morning before using any water. If the reading changed, water was used somewhere overnight.
30-minute no-use test
Turn off all water use, record the 1-cubic-foot dial, wait at least 30 minutes, then record again. Any advancement suggests water use or a leak.
| Test result | What it may mean | Next step |
|---|---|---|
| Dye moves into toilet bowl | Toilet flapper or valve leak. | Repair the toilet and track usage after repair. |
| Meter dial advances during no-use test | Some fixture, appliance, irrigation or pipe is using water. | Shut off the home valve and watch the dial again. |
| Dial stops after shutting off home valve | Leak is likely inside the house. | Check toilets, faucets, appliances, humidifiers, refrigerator water lines and irrigation controls. |
| Dial keeps moving after shutting off home valve | Leak may be between the meter and the shut-off valve. | Contact the Water Department and a qualified plumber if private-side repair may be needed. |
Final Water Readings for Home Sale or Closing
Official policy summary: The seller’s agent or seller should call the Water Department 1–2 weeks before closing. Appointments are first-come, first-served and are booked approximately two days before closing. Inside basement access is needed, and a person with access must meet the meter crew.
Call early
Do not wait until the day before closing. The final reading policy asks for 1–2 weeks of lead time.
Inside access required
The meter crew needs inside/basement access. If the appointment changes, call the office to avoid a no-show fee.
Final bill pickup
The final bill is processed the following morning and ready for pickup around 10 a.m. at City Hall Collector’s Office, 77 Park St. It cannot be emailed or faxed.
- Person ordering final reading name and phone number.
- Seller name and property address.
- Closing date.
- Buyer name and buyer mailing address if not living in the home.
- Name and phone number of person meeting the meter crew.
New Meters, Water Services, Inspections and Permits
Water permits
The Water Department Office issues water and sewer permits and schedules appointments for water service inspections.
Sewer inspections
Sewer inspection appointments are scheduled through the Wastewater Department at 774-203-1820.
Documents to check
The New Meters & Services page links applications for supply of water, existing construction meter connection, irrigation meter setup, irrigation policy, new construction meter connection and new water service policy.
Attleboro Outdoor Water Restrictions: What Residents Should Check
| Restriction level | Official meaning | User takeaway |
|---|---|---|
| Level 0 | Normal status, generally October 1 to April 30, with no outdoor water-use restrictions. | Still conserve water and watch city notices. |
| Level 1 | Annual restriction level, generally May 1 to September 30. Non-essential outdoor water use is prohibited between 9 a.m. and 5 p.m. | Water outside early morning or evening only where allowed. |
| Level 2 | Handheld watering may still be allowed between 5 p.m. and 9 a.m., but automatic sprinklers or irrigation systems are prohibited. | Turn off automatic irrigation if Level 2 is active. |
| Level 3 | Outdoor water use is prohibited except limited essential uses, business/safety needs, or pool filling after 5 p.m. or before 9 a.m. | Do not assume garden, car wash or lawn use is still allowed. |
| Level 4 / Level 5 | Level 4 can prohibit outdoor use with indoor conservation recommendations. Level 5 is a “Do Not Use” order during suspected contamination or loss of pressure. | Follow current city notices immediately. |
Water Emergency vs Wastewater Emergency
Water Department emergency
Use 774-203-1854 for urgent water issues such as water-system emergencies, meter/water service emergencies, major leaks, water-main concerns or loss-of-service concerns tied to the water system.
Wastewater emergency
The Wastewater Department lists 508-761-5168 as the wastewater emergency phone number and 774-203-1820 for regular wastewater department contact.
- Call 911 first if there is immediate life safety risk, electrical hazard, traffic danger, injury, fire or unsafe flooding.
- For a water main or meter emergency, use the Water Department emergency number.
- For sewer backup, wastewater facility or sewer emergency, use the Wastewater Department emergency number.
- For non-water emergency outside normal daytime hours, the city directory notes the Police Department Emergency Line at 508-223-2950.
- Give the exact address, cross street, visible condition and callback number.
Water Quality Reports, PFAS and Lead Resources
Water quality reports
The city maintains an archive of Water Quality Reports, including recent annual reports such as 2025, 2024 and prior years.
PFAS information
The Water Department page links current PFAS notifications, sample results, FAQs and information about what the department is doing.
Lead reduction
The Water Department page also links reducing-lead resources for residents who want to review lead-related water guidance.
Local Attleboro Tips That Save Time
Final readings are not instant
If you are selling property, schedule early. The policy says appointments are first-come, first-served and the final bill is ready the following morning at City Hall Collector’s Office.
Do not ignore water restrictions
Attleboro has annual and conditional restrictions. Lawn irrigation, sprinklers, power washing, car washing and pool filling can become restricted depending on the level.
Check the meter before blaming the bill
The official leak page gives simple meter tests. Use those tests before contacting the city about a high bill.
Water and sewer are separate departments
Water Department is at 1296 West Street. Wastewater Department is at 27 Pond Street N. Use the right emergency number for the right problem.
Attleboro Water Department Map and Visit Planning
Use this map for the Water Department location at 1296 West Street, Attleboro, MA 02703. For payment pickup or City Collector matters, City Hall is at 77 Park Street.
Water Department
1296 West Street, Attleboro, MA 02703. Phone: 508-223-2222 ext. 1850.
City Hall / Collector
77 Park Street, Attleboro, MA 02703. Use for City Collector matters and final bill pickup when applicable.
Before visiting
Bring account details, property address, closing date if final reading, meter-access details, repair notes and payment confirmation if relevant.
Official Attleboro Water Department Links
Attleboro Water Department FAQs
Where do I pay an Attleboro water or sewer utility bill online?
Use the official City of Attleboro Online Bill Pay page or the UniPay City of Attleboro portal. In UniPay, choose the correct utility category such as Utility, Utility Bills After 5/1 or Previous Fiscal Year Utility.
What is the Attleboro Water Department phone number?
The Water Department directory lists 508-223-2222, ext. 1850 for the Water Department.
What is the Attleboro Water Department emergency number?
The Water Department directory lists 774-203-1854 as the emergency phone number for Water Department issues.
Where is the Attleboro Water Department located?
The Water Department is located at 1296 West Street, Attleboro, MA 02703.
What are the Water Department office hours?
The facility office is listed as Monday 8 a.m.–4 p.m., Tuesday through Thursday 8 a.m.–5 p.m., and Friday 8 a.m.–12 p.m. Distribution maintenance, meter repair and meter reading are listed Monday through Friday, 7 a.m.–3 p.m.
What is the current Attleboro water rate?
The city lists the current water rate as $8.48 per 100 cubic feet. The water fee is based on 100% of the actual reading taken from the water meter.
What is the current Attleboro sewer rate?
The city lists the current sewer rate as $12.99 per 100 cubic feet. The sewer fee is based on 90% of the actual reading taken from the water meter unless a separate irrigation meter is in place.
How do I check if I have a water leak?
Use the toilet dye test, overnight meter reading test, or 30-minute no-use meter test. If the meter dial moves when no water should be used, a leak may be present.
How do I schedule a final water reading before selling a property?
The seller or seller’s agent should call one to two weeks before closing. Appointments are first-come, first-served and are usually booked about two days before closing. Inside access is required.
Where is the final water bill picked up?
The final bill is processed the following morning and ready around 10 a.m. at the City Hall Collector’s Office, 77 Park Street, Attleboro. The final reading policy says it cannot be emailed or faxed.
Are there outdoor water restrictions in Attleboro?
Yes. Attleboro has annual and conditional water restriction levels. Level 1 generally runs May 1 through September 30 and limits non-essential outdoor water use between 9 a.m. and 5 p.m. Higher levels restrict more outdoor uses.
Does this page collect Attleboro water bill payments?
No. This is an independent informational guide. Use official City of Attleboro and UniPay links for live utility bill payment, service fees, account lookup, water reports and department contact details.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.