ABQ Water Bill Pay – Pay Online, by Phone & In Person (2026)

ABQ Water bill payment options

Most people searching for “ABQ water bill pay,” “Albuquerque water bill online,” “ABCWUA pay bill,” or “Albuquerque water phone payment” need the official payment options first. ABCWUA provides several ways to pay water, sewer, and trash collection bills, so the best method depends on timing, account access, and whether you want recurring payments.

Use Guest Pay for a simple one-time online payment. Use the account profile option if you want recurring payments and more account tools.

How to pay ABQ water bill online step by step

If you are paying online for the first time, start from the official Water Authority payment page. This keeps you away from unofficial bill-payment websites and helps make sure your payment is applied to the correct account.

ABQ Water payment portal, phone menu, mail, drop box, and walk-in details

The table below gives the practical payment details most customers need before choosing a method. On mobile, each row becomes a clean card so the information stays readable.

How ABQ Water Bank Draft and recurring payments work

Bank Draft is useful if you want the Water Authority to automatically debit your bank account each month and pay your bill in full. This is different from making a manual online payment every month.

If you prefer digital account tools, you can also sign in or create a profile for more options, including recurring payments. Before relying on any recurring setup, check your next bill and account profile to confirm that the payment method is active.

• Open the official Customer Service page.
• Use the Bank Draft setup option if you want automatic bank debits.
• Use the account profile option if you want recurring payment tools online.
• Keep paying normally until the bank draft or recurring payment is confirmed active.
• Update your payment method if your bank account changes.
• Call 505-842-9287, Option 0, if you are unsure whether autopay is active.

Pay ABQ water bill by phone, mail, drop box, walk-in, or Western Union

If online payment is not the best option, the Water Authority lists several official backup methods. Choose based on timing. Mail and drop boxes are practical, but they may not be best if the bill is already late or the account is under warning.

Curbside drop box locations for ABQ Water payments

The Water Authority lists curbside drop box options for customers who want to leave a payment without going inside the lobby. Use a check or money order and include your account information so the payment can be applied correctly.

• Customer Service Center: 1441 Mission Ave NE, Albuquerque, NM 87107.
• Downtown drop box: 5th & Marquette, by City Hall.
• Do not place cash in a drop box.
• Include the payment stub or account information.
• Use online or phone payment if the due date is very close.
• Keep your check record until the payment posts.

Help for low-income customers and turn-off notices

If your water is off or you have a turn-off notice, do not wait until the last moment. The Water Authority customer service page includes resources for low-income customers and specific help paths for water-off or turn-off warning situations.

• Call 505-842-9287, Option 0, for billing, payment, and account help.
• Use the official customer service page to check low-income customer resources.
• Use online Guest Pay or phone payment if you need quick payment confirmation.
• If there is a water or sewer emergency, choose Option 1.
• If the issue is trash collection, contact the appropriate solid waste provider, not Water Authority billing.
• Save payment confirmation and any assistance reference number.

ABQ Water Authority contact information

Map for ABQ Water Customer Service Center

If you want to pay in person, use the map below for the Water Authority Customer Service Center at 1441 Mission Ave NE.

Helpful ABQ Water resources

These official resources are useful if you need more than a payment link. Use them for payment options, account profile, emergencies, customer service, low-income help, rebates, water conservation, construction services, and trash collection contacts.

Frequently asked questions