Southfield Water Payment Guide – Bill Pay Made Easy (2026)
If you need to pay a Southfield water bill, the City of Southfield gives you several official options. You can view or pay the bill online without registration, mail your payment, pay directly to the cashier at City Hall, or sign up for the city’s free automatic bill payment plan.
This guide shows the real Southfield payment route, how to use the online portal, where to go for in-person payment, how the autopay plan works, where to enroll for paperless billing, and what to do if you lost your bill or need help with an unusually high water charge.
(248) 796-4850
No fee listed
Cashier at City Hall
Mon–Fri, 7:30 a.m.–4:30 p.m.
Quick answer: Southfield water bills can be paid online through the city’s BS&A utility-billing system, mailed in, or paid directly to the cashier at City Hall. Residents can also sign up for the city’s free automatic bill payment plan or request paperless water bills by email.
Southfield water bill payment options
Most people searching for “Southfield water bill pay,” “Southfield water bill online,” or “City of Southfield water payment” want the official city billing page first and then a simple explanation of which payment option is easiest.
Southfield’s online route is useful because it does not require account registration and the city says there is no fee to use it. If you prefer not to pay online, the city also says payments can be mailed or paid directly to the cashier at City Hall. If you want the most hands-off option, Southfield’s automatic bill payment plan is free and deducts the bill automatically on the actual due date.
1) Pay online
Use Southfield’s official BS&A utility-billing system to search your water account by address and pay online.
Best for: quick bill lookup, no-registration access, and same-session payment.
2) Pay by mail
Southfield’s FAQ says water-bill payments can be mailed. This is useful if you prefer traditional check payment.
Best for: customers who do not want to pay online or in person.
3) Pay in person
The city says water-bill payments can be paid directly to the cashier at City Hall.
Best for: customers who want direct in-person payment confirmation.
4) Use free autopay
Southfield’s automatic bill payment plan is free and drafts the bill from your bank, savings and loan, or credit union account on the actual due date.
Best for: monthly convenience and avoiding late payments.
How to pay Southfield water bill online step by step
Use these steps if you want the fastest official payment method. Southfield’s own Make a Payment page explains the exact search flow for the online system.
Open the official city payment page
Go to Southfield’s official Make a Payment page or directly to the BS&A utility-billing portal linked there.
Select Utility Billing
Southfield says to choose Search: Utility Billing and then search By: Address inside the online system.
Type the service address
Enter the exact service address, run the search, click the matching property, and then review the available billing options shown on screen.
Check your account number
Southfield specifically advises customers to make note of the account number, which also appears on the water bill. Keep it for future payments and account questions.
Submit payment and save confirmation
Complete the payment and save the confirmation number, screenshot, or receipt until the account shows the payment correctly.
Call the Water Department if something looks wrong
If the property does not appear, the balance looks unusual, or you are unsure which bill is current, call the Water Department before making a second payment.
Practical warning: Southfield says lost bills can be reissued by calling the Water Department. If your water bill is unusually high, first check for leaks by making sure faucets are off and watching whether the water meter dial is still moving. If the dial keeps moving and no faucet is on, you likely have a leak.
Southfield autopay, billing frequency, and paperless details
The city gives a few useful billing facts that are easy to miss if you only pay online and never read the utility pages. The table below summarizes the most practical details.
| Billing item | Official detail | What you should do |
|---|---|---|
| Online water payment | No registration required and no fee listed | Use the city’s BS&A utility-billing route for quick online payment. |
| Residential billing cycle | Every two months | Expect a bimonthly schedule if you are a residential customer. |
| Commercial large-meter billing | Monthly | Large commercial accounts should expect monthly billing. |
| Autopay plan cost | Free automatic bill payment service | Use this if you want no-postage and no-check monthly payment handling. |
| Autopay activation time | 30–60 days to convert | Continue paying the usual way until your statement says “Do Not Pay.” |
| Autopay deduction date | On the actual due date | Make sure the account has funds available before the due date. |
| Paperless billing | Available by email request | Email waterbill@cityofsouthfield.com with account info and your email address. |
| Water Department phone | (248) 796-4850 | Use this number for billing, service shutoff, final reads, or troubleshooting. |
How Southfield automatic bill payment works
Southfield offers a free automatic bill payment plan that deducts your water bill from a participating bank, savings and loan, or credit union account on the actual due date. The city says this plan saves time, avoids postage or check fees, and helps prevent late payments.
The city also explains that the account is not converted instantly. After signing up, Southfield says conversion should happen within 30 to 60 days. Until then, you must continue paying the normal way. Once the plan is active, your utility statement will say Do Not Pay.
- Complete the city’s automatic bill payment enrollment form.
- Attach a voided check so the city can verify routing and account number information.
- Return the form to the Water and Sewer Department.
- Keep paying normally until your statement shows that autopay is active.
- Notify the Water Department in writing if you later want to cancel the service.
Helpful tip: Southfield’s paperless billing and automatic bill payment work well together. You can receive the bill by email and still let the city debit the amount on the due date from your bank account.
Where to pay in person, and where the Water Department is located
Southfield’s FAQ says payments can be paid directly to the cashier at City Hall. For water billing, new service, shutoff, final reads, or troubleshooting, the Water Department office is in the Department of Public Services building on Clara Lane.
Pay in person
Cashier at City Hall
26000 Evergreen Road
Southfield, MI 48076
Use this if you want to pay the bill directly at the city cashier.
Water Department office
Department of Public Services building
25501 Clara Lane
Southfield, MI 48033 area
For billing, new service, service shutoff, and troubleshooting, call or visit during regular hours.
Office hours
Monday through Friday
7:30 a.m. to 4:30 p.m.
These hours apply to the Water Department office listed on the contact page.
Paperless billing
Email: waterbill@cityofsouthfield.com
Send account information and the email address where you want your water bills delivered.
What to do if your Southfield water bill looks too high
Southfield’s FAQ gives a practical leak-check process that is actually useful before you call the city. This is worth doing before assuming the bill is wrong.
- Turn off all water faucets in the house.
- Check the dial on your water meter.
- If the dial is still moving, you likely have a leak somewhere in the property.
- Investigate the leak or call a plumber.
- If no leak is found, call the Water Department at (248) 796-4850.
Southfield Water Department contact information
City of Southfield Water Department
Phone: (248) 796-4850
Office hours: Monday–Friday, 7:30 a.m.–4:30 p.m.
Water Department office:
Department of Public Services Building
25501 Clara Lane
Southfield, MI
City Hall / cashier payment location:
26000 Evergreen Road
Southfield, MI 48076
Paperless billing email: waterbill@cityofsouthfield.com
Automatic bill payment enrollment return address:
Water and Sewer Department
City of Southfield
26000 Evergreen Road, P.O. Box 2055
Southfield, MI 48037-2055
Map for Southfield Water Department office
If you need the Water Department location for billing help, final reads, or service questions, use the map below for the Department of Public Services building on Clara Lane.
Frequently asked questions
How do I pay my Southfield water bill online?
Use the City of Southfield’s official BS&A utility-billing route. The city says no registration is required and no fee is charged to use the system.
Where can I pay my Southfield water bill in person?
Southfield’s FAQ says payments can be paid directly to the cashier at City Hall.
What is the Southfield Water Department phone number?
The Water Department phone number is (248) 796-4850.
How often do Southfield residents get a water bill?
Southfield says residential customers are billed every two months. Commercial customers with large meters are billed monthly.
Can I sign up for free autopay in Southfield?
Yes. Southfield offers a free automatic bill payment plan that drafts the water bill on the actual due date from a participating financial account.
How long does Southfield autopay take to start?
The city says your account should be converted within 30 to 60 days, and you should continue to pay traditionally until the statement says “Do Not Pay.”
Can I get Southfield water bills by email?
Yes. Southfield’s paperless billing notice says residents can send their account information and email address to waterbill@cityofsouthfield.com to receive water bills by email.
What if I lost my Southfield water bill?
Southfield says to call the Water Department and a new bill can be issued.
What should I do if my Southfield water bill is higher than normal?
Southfield recommends first checking for leaks by turning off all faucets and watching the water meter dial. If the dial still moves and no fixture is on, you likely have a leak.
Where do I send the Southfield autopay form?
Return the completed form and voided check to the Water and Sewer Department, City of Southfield, 26000 Evergreen Road, P.O. Box 2055, Southfield, MI 48037-2055.
Official resources