Henry County Water Bill – Pay Online, Phone or Walk-In (2026)
If you need to pay your Henry County water bill, the official system for Henry County Water Authority customers in Alabama gives you several payment methods: online bill pay, 24/7 phone payment, mail, walk-in payment at the office in Abbeville, and a physical drop box.
This guide explains the official payment portal, phone number, office address, mail address, delinquent rules, penalty amount, reconnection fee, and what to do if your account is already in disconnect status before you make a payment.
1-844-470-4533
334-585-5763
101 E Court Sq, Abbeville
P.O. Box 147, Abbeville, AL
Quick answer: Henry County Water Authority customers can pay online through the official InvoiceCloud page, by phone at 1-844-470-4533, by mail to P.O. Box 147, Abbeville, AL 36310, in person at 101 E Court Sq, Abbeville, AL 36310, or by drop box at the same office address.
Henry County water payment options
Most people searching for “Henry County water bill pay,” “Henry County Water Authority pay online,” or “Henry County water phone payment” want the official payment link first and the safest backup method second.
Henry County Water Authority gives customers several ways to pay. Online and phone payment are convenient, but if your account is already near disconnection, you should call the office before paying so service status can be handled correctly.
1) Pay online
Henry County Water Authority uses InvoiceCloud as its official third-party online payment service. Customers can pay with check, debit card, or credit card.
Best for: normal-status accounts that need a quick online payment.
2) Pay by phone
The authority lists a 24/7 phone payment line for customers who want to pay by telephone.
Phone payment: 1-844-470-4533
3) Pay in person
You can visit Henry County Water Authority during normal business hours and make your payment directly at the office.
Address: 101 E Court Sq, Abbeville, AL 36310
4) Pay by mail or drop box
You can mail your payment to the utility office or use the payment drop box at the Abbeville office location.
Drop box: 101 E. Court Square, Abbeville, AL 36310
How to pay Henry County water bill online step by step
Use these steps if your account is in regular status and you want to pay online safely through the official system. Do not skip the disconnection warning if your account is late.
Open the official online payment page
Go to henrycountywater.com/online-payment. This is the official payment page for Henry County Water Authority and it connects customers to InvoiceCloud.
Have your bill ready
The authority says customers need the Henry County Water Authority customer number, the balance owed on the bill, and the selected payment method before starting payment.
Review the service fee
Henry County Water Authority says InvoiceCloud charges a small service fee. The exact fee is calculated and disclosed before you finish the payment.
Pay only if the account is not already in disconnect process
If your account is delinquent, disconnected, or already in disconnect process, the utility says you must contact the office before making payment. Otherwise, service may still be disconnected or may not be reconnected automatically.
Submit and save the payment confirmation
After you pay, save your receipt or confirmation number. Keep it until the payment posts properly and the account balance updates.
Call the office if service is already off
If you are currently disconnected and make an online payment, the authority says service will not be reconnected unless you contact the office to inform them of the payment.
Very important: Henry County Water Authority allows up to 48 hours after payment is received to reconnect services. If your water is already off, pay and then call the office directly instead of assuming online payment alone will restore service.
Henry County Water billing rules, late fees, and reconnection costs
The authority’s rules explain how late fees and disconnection work. This is the section most customers need when the bill is already behind or they are trying to avoid service interruption.
| Billing item | Official detail | What you should do |
|---|---|---|
| Bill due date | Due when rendered | Pay after you receive the bill and do not wait until the account becomes delinquent. |
| Delinquent status | After 20 days | Treat the 20-day mark as your real warning point and pay before then. |
| Late penalty | $5.00 automatically added after 20 days | Avoid delay because the penalty is automatic. |
| Possible disconnection | If payment is not made within 30 days after due date, service may be discontinued | Do not rely on receiving an extra reminder notice. |
| Reconnection fee | $100.00 for each meter reconnected | If service is cut off, expect to pay the full balance plus reconnection charge. |
| State tax | 4% state tax added to all water bills | Remember the total billed amount includes state tax. |
| Special meter reading fee | $50.00 | Ask for this only if you truly need a special reading. |
| Tampering consequences | Service may be permanently refused | Never tamper with a meter or metering device. |
Pay by phone, mail, walk-in, or drop box
If online payment is not convenient, Henry County Water Authority gives customers several other official ways to pay. These options are useful if you prefer talking to someone directly or paying locally in Abbeville.
Pay by phone
24/7 payment line: 1-844-470-4533
Good for regular payments when the account is not already in disconnect process.
Walk-in payment
Henry County Water Authority
101 E Court Sq
Abbeville, AL 36310
Office hours are 8:00 a.m. to 12:00 p.m. and 12:30 p.m. to 4:30 p.m., Monday through Friday.
Pay by mail
Mailing address:
P.O. Box 147
Abbeville, AL 36310
Mail early enough to avoid the 20-day delinquent mark.
Drop box
Drop box location:
101 E. Court Square
Abbeville, AL 36310
Use this if you want to deliver payment after office hours without waiting for the office to open.
What to do if your Henry County water bill is late
If your bill is already late, do not assume an online payment alone will stop disconnection. Henry County Water Authority specifically says delinquent and disconnected accounts must contact the office before making payment online.
- Check whether your bill is simply late or already in disconnect process.
- Call 334-585-5763 before paying if the account is delinquent, disconnected, or at risk of disconnection.
- If service is already off, be prepared to pay the full balance plus the $100 reconnection fee.
- After payment, contact the office to make sure service restoration is actually requested.
- Allow up to 48 hours after payment is received for reconnection.
Henry County Water Authority contact information
Henry County Water Authority
Main office phone: 334-585-5763
Fax: 334-575-5529
24/7 phone payment: 1-844-470-4533
Office address:
101 E Court Sq
Abbeville, AL 36310
Mailing address:
P.O. Box 147
Abbeville, AL 36310
Office hours: 8:00 a.m. to 12:00 p.m.
12:30 p.m. to 4:30 p.m.
Monday through Friday
Official website: henrycountywater.com
Map for Henry County Water Authority office
If you want to pay in person or use the drop box, use the map below for the official Henry County Water Authority office in Abbeville.
Frequently asked questions
How do I pay my Henry County water bill online?
You can pay online through the official Henry County Water Authority payment page, which uses InvoiceCloud. Have your customer number, balance owed, and payment method ready.
What is the Henry County water phone payment number?
The 24/7 phone payment line is 1-844-470-4533.
What is the Henry County Water Authority office phone number?
The main office number is 334-585-5763.
Where can I pay my Henry County water bill in person?
You can pay in person at 101 E Court Sq, Abbeville, AL 36310 during normal business hours.
What is the Henry County water late fee?
Bills become delinquent after 20 days and a $5.00 penalty is automatically added if not paid within that period.
When can Henry County Water disconnect service for nonpayment?
The rules say that if payment is not made within 30 days after the due date, service may be discontinued.
How much is the reconnection fee?
If service is disconnected for nonpayment, the bill must be paid in full and a $100.00 service charge is paid for each meter reconnected.
Can I just pay online if my account is already disconnected?
No. Henry County Water Authority says if your account is delinquent, disconnected, or in disconnect process, you must contact the office before making payment. Online payment alone will not automatically restore service.
How long can reconnection take after payment?
Henry County Water Authority says it allows up to 48 hours after payment is received to reconnect services.
Where do I mail my Henry County water payment?
Mail payments to P.O. Box 147, Abbeville, AL 36310.
Official resources
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
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Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
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Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
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Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.