Saint Paul Water Billing Guide
Saint Paul Bill Pay – Online Water Payment Portal (2026)
If you need to pay a Saint Paul water bill quickly, Saint Paul Regional Water Services offers several official payment routes. You can use the online bill payment portal, enroll in AutoPay, pay by phone, pay in person, mail a check, use drop boxes, or pay cash at select retailers. This guide explains the exact payment paths, fees, due dates, and what to do if you need extra time.
Fastest payment option
Use the Bill Payment Portal, available 24/7.
Phone payment
Call 651-266-6350 any time, 24/7.
Walk-in payments
1900 Rice Street, Saint Paul, MN 55113.
Due date rule
Payment is due 15 days after the billing date.
How to pay Saint Paul water bill online
Saint Paul Regional Water Services lets customers pay online through its official Bill Payment Portal. The city says access is fast, easy, safe, and available 24/7.
Option 1: Pay online through the Bill Payment Portal
- Open the official Saint Paul Bill Payment Portal.
- Register or sign in to your account.
- Enter your customer number and account number if needed.
- Review the balance due and billing details.
- Choose your payment method.
- Submit the payment and save the confirmation for your records.
This route is best if you want the fastest official payment method and access to ongoing billing tools.
Option 2: Set up AutoPay
Saint Paul recommends AutoPay for easier monthly billing. The city says AutoPay can draft from checking, savings, debit card, credit card, or digital wallet, but fee-free AutoPay is only available when using checking or savings.
- Open the Bill Payment Portal.
- Register or sign in.
- Go to your payment settings.
- Choose AutoPay.
- Add your checking or savings account for fee-free automatic payments.
- Save the setup and keep the confirmation.
This is the better option for repeat users who want fewer missed payments and the lowest-cost recurring payment method.
All official Saint Paul water bill payment methods
Saint Paul Regional Water Services lists several official ways to pay, so customers are not limited to only online checkout.
| Payment method | How it works | Best for |
|---|---|---|
| Bill Payment Portal | Pay online 24/7 through the official payment system. | Fastest full-service option |
| AutoPay | Automatic payments on the due date through checking, savings, card, or digital wallet. | Monthly convenience |
| Phone payment | Call 651-266-6350 anytime, 24/7. | People who prefer paying without a computer |
| In person | Pay at 1900 Rice Street during business hours. | Walk-in payments |
| Mail check or money order with your bill stub to the utility office. | Check or mailed payment preference | |
| Drop box | Use the 24-hour drop boxes at 1900 Rice Street. | After-hours paper payments |
| Retail cash payment | Pay cash at Walmart, CVS, Walgreens, and similar retailers with account details or generated barcode. | Cash payments |
Saint Paul also accepts digital wallet payments through the portal, including Google Pay, Venmo, PayPal, and PayPal Credit.
Fees, retailer rules, and due dates
Saint Paul publishes unusually clear payment-fee rules, which makes it easier to choose the cheapest option before you pay.
Saint Paul also says the bill due date is 15 days after the billing date. That means customers should avoid waiting until the last moment if they are using a mailed payment or a retail cash option.
Cash, check, and in-person payment details
If you do not want to rely only on the online portal, Saint Paul also publishes official in-person, drop-box, and retail cash options.
Saint Paul billing contacts
Phone: 651-266-6350
Email: waterinquiries@ci.stpaul.mn.us
In person: 1900 Rice Street, Saint Paul, MN 55113
Walk-in hours: 8:00 a.m. to 4:30 p.m., Monday to Friday
Customer service hours: 7:30 a.m. to 4:30 p.m., Monday to Friday
Saint Paul says cash payments made at 1900 Rice Street are fee-free. Cash payments at third-party retailers cost $2 at Walmart or $2.95 at other retailers such as CVS and Walgreens.
What to do if you cannot pay the full bill
Saint Paul says customers who cannot pay the entire bill should call customer service and request a credit arrangement for payment. The city also says this can help avoid having the water bill certified to property taxes, which adds a $15 certification fee plus a percentage-based certification interest charge.
The Saint Paul assistance page also says staff may help with setting up a payment plan on the outstanding balance and connecting customers with partner organizations that may have funding for unpaid bills.
Why the official Saint Paul portal is the safest choice
Saint Paul Regional Water Services points customers directly to its own Bill Payment Portal and customer-service channels. That matters because third-party bill-pay sites can appear in search results even when they are not connected to the utility.
For most customers, the smoothest process is simple: start from the official SPRWS billing page, choose portal payment or AutoPay, and keep the confirmation after payment.
Official Saint Paul contacts and links
| Need | Official contact or link |
|---|---|
| Billing and payment | SPRWS Billing and Payment |
| Bill Payment Portal | SPRWS Bill Payment Portal |
| Portal information | Bill Payment Portal Info |
| Water bill assistance | Water Bill Assistance |
| Phone payment and billing help | 651-266-6350 |
| Email support | waterinquiries@ci.stpaul.mn.us |
| Walk-in office | 1900 Rice Street, Saint Paul, MN 55113 |
| Mail payments | Saint Paul Regional Water Services, 1900 Rice Street, Saint Paul, MN 55113-6810 |
Map for Saint Paul billing office
If you need in-person billing help or want to pay at the utility office, use this published location:
Published Saint Paul Regional Water Services billing office: 1900 Rice Street, Saint Paul, MN 55113.
Final takeaway
If you just want to pay fast, Saint Paul’s Bill Payment Portal is usually the easiest route because it is available 24/7. If you want the best long-term setup, fee-free AutoPay from checking or savings is usually the smartest choice.
The most useful thing to remember is that Saint Paul’s fee structure strongly favors bank payments over card or digital-wallet payments. If you pay often, switching to checking or savings can save money over time.
FAQs about Saint Paul Bill Pay – Online Water Payment Portal (2026)
1. How do I pay my Saint Paul water bill online?
Go to the official SPRWS Bill Payment Portal, sign in or register, and complete your water bill payment online.
2. Can I pay my Saint Paul water bill by phone?
Yes. Saint Paul says customers can call 651-266-6350 any time, 24/7, to make a payment by telephone.
3. Does Saint Paul offer AutoPay?
Yes. Saint Paul says AutoPay can be set up through the Bill Payment Portal, and checking or savings AutoPay is fee-free.
4. What is the due date for a Saint Paul water bill?
Saint Paul says the due date is 15 days after the billing date.
5. Is there a fee for card payments?
Yes. Saint Paul says debit cards, credit cards, and digital wallets have a $3.95 fee per transaction and per additional $500 block increment.
6. Can I pay my Saint Paul water bill with cash?
Yes. Cash payments made at 1900 Rice Street are fee-free. Cash payments at third-party retailers cost $2 at Walmart or $2.95 at retailers such as CVS and Walgreens.
7. What do I need to pay at a retail store?
Walmart requires your SPRWS account and customer numbers. Other retailers require you to start a one-time payment in the portal and generate a barcode first.
8. Where do I mail my Saint Paul water bill payment?
Mail check or money order payments with the bill stub to Saint Paul Regional Water Services, 1900 Rice Street, Saint Paul, MN 55113-6810.
9. What if I cannot pay the full bill?
Saint Paul says you should call customer service and request a credit arrangement for payment of your bill.
10. What is the best way to pay a Saint Paul water bill?
For most customers, the Bill Payment Portal with checking or savings AutoPay is the best long-term option because it combines 24/7 access and fee-free bank payments.