Pay Your EPCOR Water Bill – Login & Payment Options (2026)

How to pay your EPCOR water bill online

EPCOR’s official billing page shows two main digital payment paths: one-time bill payment for quick checkout and My Account for full billing access. The company also encourages customers to use My Account for ongoing bill management, ebill, and automatic payment setup.

Option 1: One-time payment

1. Open the official EPCOR pay bill page.
2. Choose the Pay Now or one-time payment route.
3. Enter your account number and last name or company name.
4. Review the payment amount and continue through the secure payment screen.
5. Save the confirmation page or receipt for your records.

This route is best if you want to pay the current bill quickly and do not need the full account dashboard right away.

Option 2: Log in or create a My Account profile

If you want bill history, ebill, statement access, or automatic withdrawals, use the My Account login and enrollment path instead of relying only on one-time payments.

1. Go to EPCOR My Account.
2. Sign in if you already have a profile, or choose Register now if you are a first-time online user.
3. After creating your profile, use Link an existing account from the Account Overview section.
4. Use your account name exactly as it appears on your bill and your EPCOR account number.
5. Once linked, you can manage payments, ebill, and automatic payment settings.

This is the better option for repeat users who want a more organized billing routine and easier access to account tools later.

All official EPCOR water bill payment methods

EPCOR lists several official ways to pay, so customers do not have to rely on just one method.

EPCOR says automatic withdrawal is available to residential and commercial customers who are not on an instalment plan.

What to do after opening EPCOR My Account

Many people know the website but still are not sure whether they should register, link an account, or set up AutoPay first. Here is the practical path.

Best workflow for most users

1. Take out your most recent EPCOR bill.
2. Open only the official EPCOR pay bill page or My Account login.
3. Choose one-time payment, full login, or registration based on what you need today.
4. Enter your bill details carefully, especially the account number and account name as shown on the bill.
5. Keep the payment confirmation or receipt afterward.

EPCOR AutoPay and automatic withdrawal setup

EPCOR’s official payment page promotes monthly automatic bill payments as the simplest long-term setup for customers who do not want to worry about due dates.

How to set up EPCOR AutoPay

1. Log in to EPCOR My Account.
2. Go to Account Overview.
3. For bank withdrawals, click Sign Up. For credit-card payments, click Credit Card.
4. If you have multiple accounts, make sure you select the correct account before continuing.
5. Choose Start and complete the setup using your banking information or credit card.

EPCOR says credit-card recurring payments are handled through its third-party vendor KUBRA. The company also says automatic withdrawals may not start immediately, so you must continue paying manually until your bill shows that it is paid by automatic withdrawal.

Ebill, statements, and online account features

My Account is not only for payments. EPCOR also uses it for ebill, bill access, and account management.

EPCOR says customers can:

• Sign up for ebill and receive email notifications when bills are ready
• Store statements online for up to 2 years
• View electricity, water, waste, and natural gas statements online
• Update personal information and contact details online
• Manage linked accounts from the Account Overview section

Phone, bank, and mail payment details

If you do not want to pay online, EPCOR also accepts bank and mail payments, and it lists a direct support line for customers who need help completing a payment.

EPCOR also notes that bills usually arrive around the same time each month and the due date is usually about three weeks from the bill date.

Official EPCOR contacts and links

Map for EPCOR mail/payment location reference

If you need the Edmonton mailing location reference shown on the official payment page, use this city reference:

Published EPCOR mail payment location reference: Edmonton, AB T5J 3Y3.

Final takeaway

If you just want to pay fast, EPCOR’s one-time payment option works, but it comes with a fee. If you want a better long-term setup, My Account is usually the smarter route because it lets you link accounts, sign up for ebill, and set up automatic withdrawals in one place.

The other important thing to remember is that AutoPay may not begin immediately. EPCOR clearly says you should keep paying manually until your bill shows that automatic withdrawal is active.

FAQs about Pay Your EPCOR Water Bill – Login & Payment Options (2026)