Pay or Fix a Titusville Utility Bill
Need to pay a Titusville water bill, open service, stop service, check a high bill, use the night drop box, or report a water main break? This guide gives the official route first, then the details that matter before you submit payment.
Start Here: Pick the Exact Titusville Utility Task
Use the official BSA / online utility payment portal. Keep your account number, email and payment method ready.
Pay onlineFor bill, payment posting, service setup, account lookup or termination help, call 321-383-5791.
Billing officeOwners, tenants and property managers need different documents. Check the application page before visiting City Hall.
Application infoWater main break or sewer backup: call 321-567-3883 during listed working hours, or 321-383-5657 after hours.
Emergency routingHow to Pay a City of Titusville Water Bill Online
The safest route is the City-linked online utility bill payment portal. Use this when you want to pay water, sewer, garbage or related City utility invoices online.
Open the official payment portal
Use the official Titusville online utility bill payment portal or start from the City’s Utility Billing page.
Search with an exact match
If the bill is not showing, double-check the search criteria. The online bill pay FAQ notes that an exact match may be required.
Enter an email address
An email address is required so your payment confirmation can be delivered. Save that confirmation email until the payment posts.
Choose card or electronic check
You can pay by credit/debit card or electronic check from a checking or savings account. If you want electronic check, choose EFT Check under the payment method drop-down.
Watch the settlement time
Credit card transactions are authorized immediately but typically take 48 hours to settle. ACH payments typically take 48–72 hours to settle. Call Utility Billing if timing is urgent.
One-Time Pay vs Registering: Which Titusville Portal Option Fits?
Use one-time payment when…
- You only need to pay today.
- You have the correct account or invoice details.
- The service address and amount match your bill.
- You do not need payment history.
- You are not setting up AutoPay or paperless billing.
Register/login when…
- You want prior history or paid/closed invoices.
- You want AutoPay or scheduled payments.
- You want paperless billing notifications.
- You manage more than one account.
- You want Pay by Text or stored payment tools.
| Portal feature | What the official FAQ says | Why it matters |
|---|---|---|
| Registration | Not required for one-time payments. | Good for a simple payment, but not ideal for tracking history. |
| Payment history | Standard retention period is 24 months. | Useful for landlords, property managers, and proof of payment. |
| Bill copies | Invoices are presented in PDF and HTML format. | Useful if you need to print or store bills digitally. |
| AutoPay | Pays the balance in full each billing cycle on the due date using the default card or bank account. | Prevents forgotten bills, but review every month for leaks or unusual usage. |
| Scheduled payment | A single payment scheduled for a chosen date before the due date. | Different from AutoPay; you control the specific payment date. |
| Paperless billing | New bill notifications are emailed to the registered email address. | Add a courtesy email if another person needs reminders. |
Titusville Utility Billing Phone, Address, Mail and Hours
Billing phone
321-383-5791
Use for account, payment, balance, new service, termination and portal questions.
Office
555 S Washington Avenue
Titusville, FL 32796
Customer Service / Utility Billing is listed at City Hall.
Mailing address
P.O. Box 2807
Titusville, FL 32781
Use City guidance and your bill for mailing/payment instructions.
Office hours
Monday–Friday
8 a.m.–4:30 p.m.
Call before visiting for urgent or document-heavy account issues.
Pay in Person or Use the Titusville Night Drop Box
In-person cashier payment
Payments can be made to the cashiers at the Customer Service Division, 555 S Washington Avenue, Titusville.
Use during office hours Good for account questionsNight drop box
The night drop box is at the front entrance to City Hall. Write your account number on the check. Payments without the stub or account number may be delayed. Do not put cash in the drop box.
No cash Processed next business dayLate Bill, Delinquent Notice or Reconnection: What Matters
Official timing is strict: Titusville’s Customer Service FAQ says bills are issued monthly and are due 15 days from billing. If not paid, service can be disconnected for non-payment after a delinquent notice. Past-due amounts must be paid by 5 p.m. EST the business day before the scheduled termination date.
Delinquent notice
The City FAQ says the notice is sent 10 days before the scheduled termination date.
Payment cut-off
All past-due amounts must be paid no later than 5 p.m. EST the business day before termination.
Reconnection cost
The FAQ lists a $25 reconnection fee and any deposits not currently on the account to restore service.
Open, Terminate or Temporarily Turn Water Service On/Off
| Task | Official requirement | Before you go or call |
|---|---|---|
| Open account | Apply at the Customer Service office at 555 S Washington Avenue. | Bring the correct document based on your status: owner, tenant, or property manager. |
| Owner | Warranty deed is listed for owners. | Bring valid driver’s license or identification card too. |
| Property manager | Listing agreement or letter of authorization from the property owner. | Confirm authorization before visiting to avoid a second trip. |
| Tenant | Signed lease agreement or owner authorization letter. | Bring valid ID and confirm deposit requirements. |
| Terminate service | Complete the termination form during business hours. | Have forwarding address, forwarding phone number and desired disconnect date. |
| Temporary disconnect | Can be requested at City Hall or by calling 321-383-5791; FAQ lists a $15 administrative fee. | Fixed monthly charges can continue until the property is sold or rented. |
Deposits, Admin Fees, Refunds and Customer Responsibility
Residential water deposit
Example listed in the City FAQ: $40 for water.
Residential sewer deposit
Example listed in the City FAQ: $60 for sewer.
Residential garbage deposit
Example listed in the City FAQ: $48 for garbage.
Admin fee
A non-refundable $15 administrative fee is listed in the FAQ.
Deposit refund rule
Residential deposits are refunded after 36 consecutive months of good payment history, including no late-fee penalty, no cutoffs for non-payment, and no NSF checks.
Faucet responsibility
The application page says customers are responsible for making sure faucets are off before service is established. The City is not liable for damage caused by open faucets or outlets.
High Titusville Utility Bill: Leak, Meter and Adjustment Checks
Leak check
The FAQ says a leak check is performed by watching the meter for 10 minutes. If it moves with no water running in the home, that indicates a leak.
Meter reread
The City will re-read the meter free once within a 12-month period. More than one reread request in 12 months can result in a $15 service charge.
Meter accuracy test
A meter accuracy test can be requested for a fee of $45, or actual cost for meters 2 inches or greater. If the meter is not accurate, the fee is refunded.
| Bill problem | Official clue | What to do before calling |
|---|---|---|
| Water usage jumped | Meters are read monthly; estimates are used when a read cannot be obtained and are based on the previous 6-month average. | Compare gallons, look for estimated readings, check irrigation, toilets, faucets, hose bibs and pool fill. |
| You believe the meter was misread | Call Customer Service at 321-383-5791 and ask about the one free reread per 12 months. | Have account number, service address and the questionable bill ready. |
| Water did not enter sewer | An adjustment may apply for issues such as main line break, slab leak or pool fill. | Submit written request within 60 days after receipt of the bill. Only one adjustment is granted in a 12-month period. |
| Total rose but water did not | Your bill may include fixed monthly charges, wastewater, garbage, surcharges, prior balance or other fees. | Separate water, wastewater, garbage and fixed fees before assuming “water rate” caused the increase. |
Current Titusville Water and Wastewater Rate Checkpoints
The official rate pages say rates are for bills rendered on or after the dates in the column heads. For a 2026 bill, the October 1, 2025 column is the key reference unless the City updates the schedule again.
Single-family water
5/8 or 3/4 inch fixed charge: $12.39
1 inch fixed charge: $26.55
Usage tiers per 1,000 gallons: $4.01, $6.02, $8.03, then $15.25 above 15,000 gallons.
Single-family wastewater
5/8 or 3/4 inch fixed charge: $18.06
1 inch fixed charge: $41.37
Usage charge: $9.58 per 1,000 gallons, with the published single-family cap language at 15,000 gallons.
Outside-city surcharge
Outside-city customers have a 10% surcharge applied to inside-city water rates and a 20% surcharge applied to inside-city wastewater rates.
Titusville Water Main Break or Sewer Backup Phone Numbers
Working-hours water/sewer emergency
321-567-3883
Public Works Field Operations. Listed working-hours emergency window: Monday–Thursday, 7:30 a.m.–4:30 p.m.
After-hours emergency
321-383-5657
Use after hours for water main breaks or sewer backups.
Immediate danger
Call 911 first
Use 911 for injury, fire, electrical danger, road danger, flooding hazard or life-safety emergency.
Local Titusville Tips That Save Time
Use City Hall for account service, not field operations
Customer Service / Utility Billing is at 555 S Washington Avenue. Field Operations is for water/sewer field issues, not account balance or payment disputes.
Do not put cash in the night box
The City FAQ warns against cash in the drop box. Use check or money order, include the stub if possible, and write the account number clearly.
Do not ignore fixed monthly charges
Temporary disconnection does not stop fixed monthly charges for water, sewer and garbage. Property owners should confirm final-bill rules before vacancy periods.
Look beyond “water” on a high bill
In Titusville, a utility bill can combine water, wastewater, garbage and other charges. Compare each line before assuming your water usage alone increased.
Titusville Utility Billing Map and Visit Planning
Use this map for Customer Service / Utility Billing at City Hall. Call first if you are opening service, terminating service, disputing a bill, paying near a deadline, or need documents reviewed.
Office address
555 S Washington Avenue, Titusville, FL 32796.
Listed hours
Monday–Friday, 8 a.m.–4:30 p.m.
Bring this
Latest bill, account number, service address, ID, payment proof, lease/deed/authorization if starting service.
Official Titusville Water Bill Links
Titusville Water Bill FAQs
Where do I pay my City of Titusville water bill online?
Use the official City of Titusville online utility bill payment portal linked from the City website. Keep your account details, email address and payment method ready.
What is the Titusville Utility Billing phone number?
Call Customer Service / Utility Billing at 321-383-5791 for account, payment, bill, new service, termination and utility billing questions.
Where is the Titusville utility billing office?
The office is listed at 555 S Washington Avenue, Titusville, FL 32796. The mailing address is P.O. Box 2807, Titusville, FL 32781.
Can I pay my Titusville utility bill without registering?
Yes. The InvoiceCloud FAQ says registration is not required for one-time payments. Registering is useful for prior history, automatic payments and stored payment information.
How long does online payment take to settle?
Credit card transactions are authorized immediately and typically take 48 hours to settle. ACH transactions typically take 48 to 72 hours to settle.
Can I use the night drop box?
Yes. The night drop box is at the front entrance to City Hall. Write the account number on the check, include the stub if possible, and do not place cash in the drop box.
What happens if I do not pay my Titusville utility bill?
The City FAQ says service will be disconnected for non-payment after a delinquent notice process. Past-due amounts must be paid by the deadline, and restoration can require a reconnection fee and deposits.
How do I start water, sewer and garbage service?
Apply at the Customer Service office. Owners need a warranty deed, property managers need authorization, tenants need a signed lease or owner authorization, and a valid ID is required.
What number do I call for a water main break or sewer backup?
During listed working hours, call Public Works Field Operations at 321-567-3883. After hours, call 321-383-5657. Call 911 first for immediate danger.
Is WaterBillsPay.org the official City of Titusville website?
No. This is an independent informational guide. Always use the official City of Titusville and payment portal links for live balance, payment, account status, fees and service actions.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.