Miami Water Bill Payment, Phone Number, Hours and Service Center Address
Use official Miami-Dade Water and Sewer Department resources to pay your water and sewer bill online, by phone, by mail, in person, by kiosk or private pay station. This guide also explains customer care hours, payment center addresses, card fees, emergency water/sewer reporting, high bill checks, leak investigation, new service help and official account links.
If you are searching for Miami Water Department, most City of Miami-area water and sewer billing is handled by the Miami-Dade Water and Sewer Department. Choose your need below to reach the right official payment method, customer-service number, payment center, emergency line or billing-help route.
Choose one option. The card below will show the best official action, phone number and practical warning.
💳 Pay online — use official Miami-Dade Water Quick Pay
Use this for: paying your Miami-Dade Water and Sewer bill online as a one-time payment.
Keep ready: account number, service address, customer details and payment method.
After payment: save confirmation number and check whether payment posts before any due-date deadline.
Miami Water Department Quick Facts Before You Pay
The official department is Miami-Dade Water and Sewer Department. Customer Care phone support is available at 305-665-7477, Monday through Friday from 8:00 AM to 7:00 PM. In-person service is available Monday through Friday from 8:00 AM to 4:30 PM.
The 24-hour emergency call center is 305-274-9272. For in-person service, Miami-Dade lists full-service centers including 3071 SW 38th Ave., Miami, 10710 SW 211th St., Cutler Bay, and 5400 NW 22nd Ave., Miami.
What This Miami Water Department Guide Covers
How to Pay Miami-Dade Water Bill Online
The safest starting point is the official Miami-Dade Water Bill Online Quick Pay page. Miami-Dade says customers can pay as a one-time payment using a credit card or bank account, or create/log in to a Water and Sewer account.
You can pay with Mastercard, Visa, American Express or Discover, but the credit card processing company charges a $4.49 fee. You can also pay from a bank account, and Miami-Dade lists that bank-account service as free of charge.
Open the official Miami-Dade online payment page
Start from the official Online Quick Pay page so you do not land on an unrelated third-party bill-payment site.
Choose one-time payment or account login
Use one-time payment for a quick bill payment, or create/log in to your Water and Sewer account if you want account management and automatic payment options.
Enter your account details
Use your Miami-Dade Water and Sewer account number, customer details and service address exactly as shown on the bill.
Choose card or bank account
Choose bank-account payment if you want the no-fee route. Choose card only after reviewing the listed $4.49 credit-card processing fee.
Save confirmation
Save the confirmation number, payment date, amount and payment method until your account updates.
Miami Water Bill Pay by Phone Number
Miami-Dade lists two phone-payment routes: 1-800-565-1800 for checking or savings account payments, and 1-800-510-0880 for credit-card payments.
The official payment page says credit-card phone payments carry a $4.49 convenience fee. If you want to avoid that card fee, use checking/savings payment or the online bank-account payment route where available.
Before calling to pay by phone
- Keep your Water and Sewer account number ready.
- Have the service address and customer name ready.
- Use 1-800-565-1800 for checking/savings payment.
- Use 1-800-510-0880 for credit-card payment.
- Listen carefully for the fee before confirming.
- Write down your confirmation number.
Miami-Dade Water Customer Care Phone Number, Address and Hours
Miami-Dade Water and Sewer Customer Care phone support is 305-665-7477, Monday through Friday from 8:00 AM to 7:00 PM. The 24-hour emergency call center is 305-274-9272.
In-person customer service is available Monday through Friday from 8:00 AM to 4:30 PM. Full-service centers include the Water and Sewer Department at 3071 SW 38th Ave., Miami, FL, South Dade Government Center at 10710 SW 211th St., Cutler Bay, and Joseph Caleb Center at 5400 NW 22nd Ave., Miami.
305-665-7477
Monday–Friday, 8:00 AM–7:00 PM.
305-274-9272
24-hour emergency call center.
3071 SW 38th Ave.
Miami, FL
1st Floor, Mon–Fri 8 AM–4:30 PM
Use the official contact page inquiry form or email route for account questions.
Keep Your Bill Ready
Have your account number, service address, balance, due date and payment confirmation ready before calling.
Faster supportEmergency Is Separate
Billing questions go to Customer Care. Water or sewer emergencies go to the 24-hour emergency number.
Correct routingMiami-Dade Water Bill Payment Options Compared
Miami-Dade Water and Sewer gives customers several official ways to pay. Choose based on fee, speed, urgency and whether you need in-person help.
| Payment option | Official route | Best for | Practical warning |
|---|---|---|---|
| Online card payment | Online Quick Pay | Fast one-time card payment. | $4.49 processing fee listed. |
| Online bank payment | Online Quick Pay / account login | No-fee bank account payment. | Have routing and account number ready. |
| Phone checking/savings | 1-800-565-1800 | Phone payment from bank account. | Confirm account and routing details carefully. |
| Phone credit card | 1-800-510-0880 | Phone payment by credit card. | $4.49 convenience fee listed. |
| Mail payment | PO Box 26055, Miami, FL 33102-6055 | Non-urgent check or money-order payment. | Do not mail cash; allow processing time. |
| Full-service centers | Miami, Cutler Bay, Joseph Caleb Center | Cash, card, debit, check, cashier’s check or money order. | In-person hours are Mon–Fri, 8 AM–4:30 PM. |
| Kiosk | Listed payment kiosk locations | Debit/credit card kiosk payments. | Before 2 PM posts same day; after 2 PM next business day. |
Mail, Payment Kiosk and Private Pay Station Options
For mail payment, Miami-Dade lists: Miami-Dade Water & Sewer Dept, PO Box 26055, Miami, FL 33102-6055. Use check, cashier’s check or money order, and include your account number.
Miami-Dade also lists full-service centers, cashier-only locations, payment kiosks and private pay stations. Kiosk payments made before 2:00 PM are processed the same day; after 2:00 PM, they are processed the next business day.
Before mailing or using kiosk/pay station
- Write your account number clearly on the payment.
- Include the bill stub if available.
- Do not mail cash.
- Keep the receipt from kiosk or private pay station.
- Check processing time if your due date is close.
- Call Customer Care if the account is past due or urgent.
Miami Water Bill Payment Fees: Card vs Bank Account
Miami-Dade’s Online Quick Pay page says one-time card payment is available with Mastercard, Visa, American Express or Discover, and the credit-card processing company charges a $4.49 fee.
One-time payment using a bank account is listed as free of charge. If you want the lower-cost official route, bank-account payment is usually the better choice.
How to avoid fee confusion
- Use bank-account payment if you want the free official payment route.
- Use credit card only after reviewing the $4.49 fee.
- For phone payment, use checking/savings number if you want to avoid credit-card convenience fee.
- Do not enter bank details on non-official sites.
- Save confirmation and payment receipt.
Free Automatic Payments for Miami-Dade Water Bills
Miami-Dade’s online payment page says customers can enroll in free automatic payments. This is helpful if you want your water bill paid from a bank account without manually paying every cycle.
Before relying on automatic payment, log in to the official Water and Sewer account and verify the enrollment status, bank account details and the date when automatic payments will begin.
Before using automatic payment
- Create or log in to your official Water and Sewer account.
- Confirm your bank account and routing number carefully.
- Ask when the first automatic payment will draft.
- Continue paying manually until you know AutoPay is active.
- Review every bill for unusual usage or leak-related increases.
Miami-Dade Water and Sewer Emergency Phone Number
For water or sewer emergencies, call the Miami-Dade Water and Sewer 24-hour emergency call center at 305-274-9272. Use this for urgent service problems, not routine billing questions.
305-274-9272
24-hour water/sewer emergency line.
305-665-7477
Billing and account help, Mon–Fri 8 AM–7 PM.
3071 SW 38th Ave.
Miami, FL
For immediate danger, injury, fire or life-safety emergency, call 911 first.
What to report during a water/sewer emergency call
- Exact address or nearest cross street.
- Whether the issue is a water main break, sewer overflow, no water, low pressure or flooding.
- Whether water is entering a road, home, business or storm drain.
- Whether nearby properties are affected.
- Your name and callback number.
- Any safety issue or traffic hazard.
High Miami Water Bill, Meter Reading or Leak Investigation
If your Miami-Dade water bill is suddenly high, first check your usage, billing period and recent water activity. Common causes include running toilets, irrigation leaks, hose bib leaks, hidden pipe leaks, pool filling, guest usage or a meter read issue.
Miami-Dade Water and Sewer says customers can call Customer Service at 305-665-7477 to discuss a high bill and request investigation or meter reading verification.
Before calling about a high bill
- Compare current usage with previous bills.
- Check toilets for silent running.
- Check irrigation timers and outdoor hose use.
- Look near the meter, yard, foundation and walls for wet spots.
- Turn off water inside and check whether the meter still moves.
- Call 305-665-7477 if the bill still does not make sense.
Official Miami Water Department Links and Billing Resources
Use these official Miami-Dade resources first. They help avoid unrelated payment processors, outdated phone numbers, wrong mailing addresses and non-official bill-payment pages.
💧 Water and Sewer Department
Official Miami-Dade Water and Sewer website for billing, service, conservation and account resources.
Open Water Department💳 Online Quick Pay
Official one-time payment page for card or bank account payments and automatic payment enrollment.
Open Quick Pay📌 Pay by Phone, Mail or In Person
Official page listing payment centers, mail payment, phone payment, kiosks and pay stations.
Open Payment Options☎️ Contact Water and Sewer
Official Customer Care, in-person hours, emergency phone and service center information.
Open Contact Page🧾 Manage Account
Official account and billing services page for customers who need account access and bill management.
Open Account Services🏛️ Miami-Dade County
Official county website for government services, water/sewer information and customer resources.
Open Miami-DadeMiami-Dade Water and Sewer Main Service Center Map
The main Miami-Dade Water and Sewer full-service center is listed at 3071 SW 38th Ave., Miami, FL, 1st Floor. In-person hours are Monday through Friday from 8:00 AM to 4:30 PM.
Miami-Dade Water and Sewer Department
Use this map for 3071 SW 38th Ave., Miami, FL.
Miami Water Phone, Address, Hours and Payment Details
Use this quick table when you need to pay, call, mail, visit, use a kiosk, report an emergency or check official resources.
| Need | Official detail | Best action |
|---|---|---|
| Online water bill pay | Online Quick Pay | Use for official one-time card or bank account payment. |
| Payment options | Pay by Phone, Mail or In Person | Use to compare phone, mail, kiosk and in-person options. |
| Customer Care | 305-665-7477 | Use for billing and account questions, Mon–Fri 8 AM–7 PM. |
| Emergency | 305-274-9272 | Use for 24-hour water/sewer emergencies. |
| Phone bank payment | 1-800-565-1800 | Use for checking/savings phone payment. |
| Phone credit card payment | 1-800-510-0880 | Use for credit-card phone payment with listed fee. |
| Mail payment | PO Box 26055, Miami, FL 33102-6055 | Use for non-urgent mailed payment. |
| Main service center | 3071 SW 38th Ave., Miami | Use for in-person customer service and full-service payments. |
FAQs About Miami Water Department Bill Pay
How do I pay my Miami-Dade water bill online?
Use the official Miami-Dade Water Bill Online Quick Pay page. You can make a one-time payment by credit card or bank account, or create/log in to your Water and Sewer account.
What is the Miami-Dade Water and Sewer customer service phone number?
Customer Care is available at 305-665-7477, Monday through Friday from 8:00 AM to 7:00 PM.
What is the Miami-Dade water emergency phone number?
The 24-hour emergency call center number is 305-274-9272.
Can I pay my Miami water bill by phone?
Yes. Use 1-800-565-1800 for checking/savings payment or 1-800-510-0880 for credit-card payment.
Where is the Miami-Dade Water and Sewer main service center?
The main full-service center is listed at 3071 SW 38th Ave., Miami, FL, 1st Floor.
What are Miami-Dade Water and Sewer in-person hours?
In-person service is listed Monday through Friday from 8:00 AM to 4:30 PM.
Where do I mail a Miami-Dade water bill payment?
Mail payments to Miami-Dade Water & Sewer Dept, PO Box 26055, Miami, FL 33102-6055.
Is there a fee to pay Miami water bill online?
Bank-account payment is listed as free. Credit-card one-time payment has a $4.49 processing fee listed by Miami-Dade.
Can I request help for a high Miami water bill?
Yes. Call Customer Care at 305-665-7477 to discuss the bill and ask about investigation or meter reading verification. Also check for leaks before calling.
Is this page the official Miami-Dade Water and Sewer website?
No. This is an independent informational guide. Use the official MiamiDade.gov links in this article for payments, customer care, emergencies and account services.
Best Way to Pay Miami Water Department Bill in 2026
The best official route is to start from the Miami-Dade Online Quick Pay page or the official Pay by Phone, Mail or In Person page.
For billing support, call 305-665-7477. For emergencies, call 305-274-9272. For in-person help, use the main Water and Sewer Department service center at 3071 SW 38th Ave., Miami, FL.
Important Notice: This article is an independent informational guide and is not Miami-Dade Water and Sewer Department, Miami-Dade County, a payment processor, emergency dispatcher or official utility service. Payment links, phone numbers, office hours, fees, mail addresses, kiosk rules, service center details and utility policies can change. Always verify urgent or official matters directly with Miami-Dade Water and Sewer Department before acting.