Bartlesville Water Department: Bill Pay, Phone and Address
Use official City of Bartlesville Utility Billing resources to pay your water bill online, use quick pay, register for an online account, pay by mail, pay in person, use the drop box, set up automatic bank draft, report water or wastewater leaks, start or disconnect service, and avoid unofficial payment pages.
If you are searching for Bartlesville Water Department bill pay, the official customer billing office is the City of Bartlesville Utility Billing Department. Choose your exact need below for online payment, quick pay, account registration, mail payment, drop box, in-person payment, automatic bank draft, disconnection questions, new service or leak reporting.
Choose one option. The action card below updates for online payment, quick pay, phone, mail, drop box, disconnection rules, bank draft, service requests and leak reporting.
💳 Pay online — use the official Bartlesville utility billing portal
Use this for: paying your City of Bartlesville water/utility bill online.
Keep ready: your utility account number and payment method.
After payment: save confirmation number, date and amount.
Bartlesville Water Department Quick Facts Before You Pay
The City of Bartlesville Utility Billing Department manages water account billing, payments, new service, disconnection questions, address changes, bank draft forms and related account services. The official online portal lets customers use quick pay or sign in/register to manage accounts.
The official Utility Billing and Account Services page lists Utility Billing at City Hall – 1st floor, 401 S. Johnstone Ave., Bartlesville, OK 74003, phone 918-338-4224, and email ub@cityofbartlesville.org.
What This Bartlesville Water Bill Guide Covers
How to Pay Bartlesville Water Bill Online
The safest online route is the official City of Bartlesville Municipal Online Payments utility billing portal. The portal offers quick pay for customers who only need to pay a bill and sign-in/register options for account management.
Before submitting payment, confirm the account number, service address, balance and payment amount. If your account is already past due, disconnected or subject to disconnection, contact Utility Billing before relying only on an online payment confirmation.
Open the official utility billing portal
Go to the official Bartlesville Utility Billing online payment portal.
Choose quick pay or sign in
Use quick pay if you only need to pay and have your account number. Sign in or register if you want to view details, manage one or multiple accounts, or handle multi-bill pay.
Confirm account details
Check your account number, service address, balance and payment amount before submitting.
Submit payment
Complete payment through the official portal and follow any portal confirmation instructions.
Save confirmation
Save your confirmation number, payment date, amount and account details until the payment posts.
Bartlesville Utility Billing Quick Pay and Account Registration
The official payment portal says quick pay is for customers who just need to pay a bill and have the account number. No login is necessary for quick pay.
Customers who want account details, single or multiple account management, multi-bill pay, or online profile access should sign in or register.
Before using quick pay
- Keep your account number ready.
- Confirm the balance and service address.
- Save payment confirmation after payment.
- Call Utility Billing if the account does not appear correctly.
- Do not rely on quick pay alone for disconnected or disconnection-risk accounts.
Bartlesville Utility Billing Phone Number, Email and Address
For water bill questions, account service, past-due payment, disconnection, new water service, address change, bank draft, leak adjustment or payment posting concerns, contact the City of Bartlesville Utility Billing office.
City Hall – 1st floor
401 S. Johnstone Ave.
Bartlesville, OK 74003
Bartlesville Water Bill Mail Payment Address
The official Water Service FAQ says checks or money orders can be mailed with the payment stub where appropriate.
Mail Payment Address
City of Bartlesville
P.O. Box 2102
Lowell, AR 72745-2102
Utility Billing Office
City Hall – 1st floor
401 S. Johnstone Ave.
Bartlesville, OK 74003
Bartlesville Water Bill In-Person and Drop Box Payment
The city has historically directed utility bill payments to City Hall and a drop box located in the parking lot south of the City Hall building. For current drop box or cashier rules, call Utility Billing before relying on a same-day payment.
Before paying in person or by drop box
- Bring your utility bill or account number.
- Ask for a receipt if paying in person.
- Do not use a drop box for urgent disconnection-risk situations without calling.
- Use a check or money order if dropping payment after hours.
- Confirm holiday and office schedule before visiting.
Automatic Bank Draft for Bartlesville Utility Bills
The official Utility Billing & Account Services page lists forms for Setup of Automatic Bank Draft, Termination of Automatic Bank Draft, and Transfer of Automatic Bank Draft.
Before setting up bank draft
- Open the official Utility Billing & Account Services page.
- Use the official setup form.
- Confirm bank account details carefully.
- Ask how long activation takes.
- Continue checking monthly bills for leaks or unusual usage.
Bartlesville Past-Due Bill and Disconnection Rules
The official Bill Payment page includes an important disconnection warning. If service has been disconnected for failure to pay, customers must contact Utility Billing at 918-338-4224 during normal business hours to reestablish service.
The city also warns that any customer who reestablishes their own service without permission may be subject to prosecution for theft of services and destruction of city property, even if payment has been made.
Call before assuming payment is enough
If you are subject to disconnection, call 918-338-4224 during normal business hours.
Confirm if disconnection was ordered
The city says customers subject to disconnection must call to ensure disconnection has not already been ordered.
Pay through an official method
Use online payment, mail, bank draft, in-person payment, or other official city payment options.
Request reconnection through Utility Billing
Do not reconnect service yourself. Contact Utility Billing to reestablish service properly.
Bartlesville Water and Wastewater Leak Reporting
The official Utility Billing & Account Services page lists water/wastewater leak reporting during regular hours and after-hours leak reporting. For non-emergency water line maintenance issues, the Water & Waste Water Utilities page lists another maintenance contact.
918-338-4224
8 a.m.–5 p.m. Monday–Thursday
8 a.m.–11:30 a.m. Friday
Call 911 first.
New Water Service or Disconnect Service in Bartlesville
The Water & Waste Water Utilities page says for new service or to disconnect service, customers should call 918-338-4224. The Utility Billing & Account Services page also lists forms such as change of address, termination of service and automatic bank draft forms.
Before starting or disconnecting service
- Prepare the service address.
- Know the requested start or stop date.
- Have account holder details ready.
- Ask about deposits, final bill and required documents.
- Provide a forwarding address when stopping service.
Bartlesville Utility Billing Forms and Account Services
The official Utility Billing & Account Services page lists several useful forms and services, including change of address, leak adjustment request, disabled on-premise application, sprinkler activation request, sprinkler disconnection request, termination of service, setup of automatic bank draft, termination of automatic bank draft and transfer of automatic bank draft.
Common official forms to check
- Change of Address.
- Leak Adjustment Request.
- Termination of Service.
- Setup of Automatic Bank Draft.
- Termination of Automatic Bank Draft.
- Transfer of Automatic Bank Draft.
- Sprinkler Activation or Disconnection Request.
Bartlesville Utility Billing Address and Map
The official Utility Billing location is City Hall – 1st floor, 401 S. Johnstone Ave., Bartlesville, OK 74003. Call 918-338-4224 before visiting if your account is urgent, past due, disconnected or requires specific forms.
City Hall – Utility Billing
401 S. Johnstone Ave., Bartlesville, OK 74003. Utility Billing phone: 918-338-4224.
Bartlesville Water Bill Phone, Address, Hours and Payment Details
| Need | Official detail | Best action |
|---|---|---|
| Online utility bill payment | Bartlesville Utility Billing portal | Use quick pay or sign in/register. |
| Utility Billing phone | 918-338-4224 | Call for bill pay, past due, new service and account help. |
| Utility Billing email | ub@cityofbartlesville.org | Use for non-urgent account questions. |
| Utility Billing address | City Hall – 1st floor, 401 S. Johnstone Ave., Bartlesville, OK 74003 | Use for in-person utility billing help. |
| Mail payment | City of Bartlesville, P.O. Box 2102, Lowell, AR 72745-2102 | Mail checks or money orders with payment stub. |
| Day leak reporting | 918-338-4224 | Use during listed weekday hours. |
| After-hours leak reporting | 918-338-4055 | Use for after-hours water/wastewater leak reporting. |
| Non-emergency water line maintenance | 918-338-4100 | Use for non-emergency water line maintenance questions. |
Official Bartlesville Water Bill Links and Resources
Use these official resources first. They help avoid fake bill-payment pages, wrong phone numbers, outdated third-party listings and confusion with private payment services.
💳 Utility Billing Portal
Official Municipal Online Payments utility billing page.
Open Bill Pay🧾 Bill Payment
City page with disconnection and past-due payment warning.
Open Bill Payment💧 Account Services
Utility Billing contacts, forms and leak reporting.
Open Account Services🚰 Water Utilities
Water/wastewater service, maintenance and emergency contacts.
Open Water Utilities☎️ Department Directory
Utility Billing and department contact details.
Open DirectoryFAQs About Bartlesville Water Department Bill Pay
How do I pay my Bartlesville water bill online?
Use the official City of Bartlesville Utility Billing portal through Municipal Online Payments. You can use quick pay with your account number or sign in/register for account management.
What is the Bartlesville Utility Billing phone number?
The official Utility Billing phone number is 918-338-4224.
Where is Bartlesville Utility Billing located?
Utility Billing is located at City Hall – 1st floor, 401 S. Johnstone Ave., Bartlesville, OK 74003.
What is the Bartlesville water bill mailing address?
The official Water Service FAQ lists mail payment to City of Bartlesville, P.O. Box 2102, Lowell, AR 72745-2102.
Can I use quick pay for my Bartlesville utility bill?
Yes. The official payment portal says quick pay is available and requires your account number. No login is necessary.
What should I do if my Bartlesville water service is disconnected?
Call Utility Billing at 918-338-4224 during normal business hours to reestablish service. The city warns customers not to reestablish their own service without permission.
What number do I call for a water or wastewater leak in Bartlesville?
During listed business hours, call 918-338-4224. For after-hours leak reporting, call 918-338-4055.
How do I start or disconnect water service in Bartlesville?
The official Water & Waste Water Utilities page says to call 918-338-4224 for new service or to disconnect service.
Does Bartlesville offer automatic bank draft for utility bills?
Yes. The official Utility Billing & Account Services page lists forms to set up, terminate or transfer automatic bank draft.
Is this the official City of Bartlesville website?
No. This is an independent informational guide. Always use the official City of Bartlesville and Municipal Online Payments links in this article before entering payment or account details.
Best Way to Pay Bartlesville Water Bill in 2026
The best normal payment route is the official Bartlesville Utility Billing online payment portal. You can also use quick pay, sign in/register, mail a check or money order, use bank draft, pay in person or use the official city drop box options.
For billing questions, new water service, disconnection, past-due accounts, leak adjustment, address changes or account forms, call 918-338-4224 or email ub@cityofbartlesville.org. For after-hours water/wastewater leak reporting, call 918-338-4055.
Important Notice: This article is an independent informational guide and is not the City of Bartlesville, Bartlesville Utility Billing Department, Municipal Online Payments, Tyler Technologies, or a payment processor. Payment links, phone numbers, office procedures, service reconnection rules, forms, payment posting times and emergency routing can change. Always verify urgent or official matters directly with the City of Bartlesville before acting.