Fall River Water Department, MA: Bill Pay, Phone and Address
Use official City of Fall River Water Department, Collector and UniPay resources to pay your water and sewer bill online, by phone or through AutoPay. Find the correct Water Department phone number, office address, account update email, payment portal, emergency contact, adjustment request guidance and billing help.
If you are searching for fall river water department, choose the task closest to what you need. Most users want to pay online, find a bill by account number, set up AutoPay, pay by phone, call about charges, update account information, request a billing adjustment, or report an urgent water emergency.
Choose one option. The official action card below updates for online payment, phone payment, account questions, AutoPay, billing adjustment, emergency contact and official support links.
💳 Pay online — use the official UniPay Water/Sewer page
Use this for: finding and paying your Fall River water/sewer bill online.
Keep ready: account number from your water/sewer bill.
Payment types: checking account, card and PayPal/Venmo options are shown on the UniPay page.
Fall River Water Department Quick Facts Before You Pay
The City of Fall River Water Department is listed at One Government Center, Room 308, Fall River, MA 02722. For water bill charges or account updates, call 508-324-2330 or email water@fallriverma.gov.
The Collector’s Office collects water and sewer fees, but water/sewer bills are generated and mailed by the Water Division. That means bill-payment questions and charge/account questions may go to different city offices.
What This Fall River Water Department Guide Covers
How to Pay Fall River Water and Sewer Bill Online
The safest online route is to start from the City of Fall River Online Payments page or go directly to the official UniPay Water/Sewer payment page. UniPay lets you search your bill by account number and continue to payment.
The payment page shows accepted payment types including checking account, credit/debit cards and PayPal/Venmo. It also shows AutoPay setup after adding a bill to the cart.
Open the official Online Payments Center
Start from the official City of Fall River Online Payments page.
Open Water/Sewer on UniPay
Use the official Fall River Water/Sewer UniPay page.
Enter your account number
Use the account number from your water/sewer bill. Enter information in the required field only, as the UniPay page instructs.
Review service fees and payment method
Check the payment method and any service fee before submitting. UniPay shows checking account and card payment options.
Save confirmation
Save your confirmation number, payment date, amount and payment method until your account clearly shows paid.
Fall River Water Bill Phone Payment Number
The City of Fall River Collector’s Office offers an automated phone payment hotline. To pay by phone, call 1-855-801-0769 and follow the prompts. A service fee applies.
Before calling to pay by phone, keep this ready
- Your Fall River water/sewer bill.
- Account number.
- Service address.
- Payment amount.
- Checking account or card payment details.
- A place to write confirmation number.
Fall River Water Department Phone Number, Address and Contact Details
Use the Water Department for bill charge questions, account updates, water division questions and emergency water matters. Use the Collector’s Office payment resources for payment processing routes.
One Government Center
Room 308
Fall River, MA 02722
1-855-801-0769
Service fee applies
Billing and Account Help
Call 508-324-2330 or email water@fallriverma.gov for bill charge questions and account updates.
Water Department24-Hour Water Emergency
Call 508-679-0980 for urgent water emergencies instead of using payment forms.
Emergency contactFall River Water and Sewer Bill Payment Options Compared
Fall River water/sewer payment support appears through the City Collector’s payment pages and the UniPay Water/Sewer bill payment system. Choose based on urgency, account status and whether you want one-time payment or AutoPay.
| Payment option | How it works | Best for | Practical warning |
|---|---|---|---|
| Online payment | Use the official UniPay Water/Sewer page. | Fast account lookup and online payment. | Use official fallriverma.gov or unipaygold.unibank.com links only. |
| Checking account | Pay by bank/checking account through UniPay. | Lower-fee bank payment option. | Make sure bank account has sufficient funds. |
| Credit/debit card | Pay with accepted cards through UniPay. | Convenience and fast payment. | Review card service fee before submitting. |
| Phone payment | Call 1-855-801-0769 and follow prompts. | Payment without using the website. | A service fee applies. |
| AutoPay | Add bill to cart and select Setup Automatic Payments. | Avoiding missed future bills. | Stop AutoPay if you no longer own the property. |
| Water Department help | Call 508-324-2330 or email water@fallriverma.gov. | Charge questions, account updates and billing questions. | Do not wait until after the due date if disputing a bill. |
How to Set Up AutoPay for Fall River Water/Sewer Bill
The official UniPay Water/Sewer page says AutoPay is available. To sign up, add your bill to the cart and select Setup Automatic Payments. You will be prompted to follow a one-time enrollment wizard.
Open UniPay Water/Sewer
Go to the official Fall River Water/Sewer UniPay page.
Find your bill
Enter your account number and add the water/sewer bill to the cart.
Select Setup Automatic Payments
Follow the one-time enrollment wizard shown by UniPay.
Watch your next bill
Keep checking your account until you are sure AutoPay is active and future payments are scheduled correctly.
Fall River Water Bill Charges, Account Updates and Collector Office Role
The Collector’s Utility Water & Sewer page explains that the Collector’s Office collects water and sewer fees, but the bills are generated and mailed by the Water Division.
If you have questions about charges on your bill or need to update account information, the official city page directs you to the Water Department at 508-324-2330 or water@fallriverma.gov.
Before contacting the Water Department, prepare this
- Water/sewer account number.
- Service address.
- Bill date and due date.
- Amount due.
- Payment confirmation if already paid.
- Reason for account update or bill question.
- Photos or documents if related to usage, meter issue or adjustment.
Fall River Water Bill Adjustment Request and High Bill Review
Fall River’s adjustment guidance says requests for billing adjustments must be received in writing or in person at the Water Department billing office during regular business hours, and a written form must be completed for each adjustment.
If you are disputing a high water/sewer bill, do not ignore the due date. The adjustment guidance also states the Water Department is not obligated to extend the discount, due date or payment time because a customer disputes the bill amount.
Before requesting a billing adjustment, collect this
- Account number and service address.
- Current bill and previous bill if comparing usage.
- Written explanation of the issue.
- Leak repair invoice or plumber note if applicable.
- Photos of repaired leak, meter or affected area if useful.
- Dates when the problem started and ended.
- Payment or partial payment information if already submitted.
Contact the Water Department
Call 508-324-2330 or email water@fallriverma.gov before preparing the request.
Complete the required written form
Use the Water Department adjustment form process and provide clear supporting details.
Do not miss payment timing
Ask the Water Department how payment timing works while the adjustment is being reviewed.
Fall River 24-Hour Water Emergency Contact
The Fall River Water Department page lists a 24-hour emergency contact at 508-679-0980.
Urgent water issue, suspected main problem, no water, active leak or immediate water system concern.
Routine payment, UniPay login, non-urgent account update or general billing question.
Fall River Collector Office vs Water Department: Who Should You Contact?
The City structure can confuse users because the Collector’s Office collects water and sewer fees, while the Water Division generates and mails the bills. Use the correct contact based on your problem.
| Need | Correct place | Best action |
|---|---|---|
| Pay water/sewer bill online | UniPay Water/Sewer | Open UniPay Water/Sewer |
| Pay by phone | Collector phone payment hotline | Call 1-855-801-0769 |
| Question about charges | Water Department | Call 508-324-2330 |
| Update account information | Water Department | Email water@fallriverma.gov |
| Online payment support | UniPay support | Call 1-877-227-1157 or email support@unipayteam.com. |
| 24-hour water emergency | Water emergency contact | Call 508-679-0980 |
Official Fall River Water Department Links and Resources
Use these official City of Fall River and UniPay resources first. They help avoid wrong third-party payment sites, unrelated Fall River utilities, outdated phone numbers and confusion between payment processing and water-bill charge questions.
💧 Water Department
Official Fall River Water Department page with phone, address and emergency contact.
Open Water Department🧾 Utility Water & Sewer
Official Collector page explaining water/sewer fee collection and charge/account update contact.
Open Utility Billing💳 Online Payments
Official City Online Payments Center for convenient 24/7 bill payment routing.
Open Online Payments💳 UniPay Water/Sewer
Official Water/Sewer payment page with account lookup, payment options and AutoPay setup.
Open UniPay Water/Sewer☎️ Phone Payments
Official Collector phone payment page listing the automated payment hotline.
Open Phone Payments🏛️ Water & Sewer
Official Water & Sewer department landing page for water and sewer resources.
Open Water & SewerFall River Water Department Office Map
The Fall River Water Department is listed at One Government Center, Room 308, Fall River, MA 02722. Use this map for planning in-person visits to the Government Center.
Fall River Water Department – One Government Center
Use this map for the official Water Department address listed by the City of Fall River.
Fall River Water Department Phone Number, Address and Help Table
Use this quick table when you need to pay, call, update account information, request help or report a water emergency.
| Need | Official detail | Best action |
|---|---|---|
| Online water/sewer bill pay | UniPay Water/Sewer | Use for account lookup, payment and AutoPay setup. |
| Water bill charges/account update | 508-324-2330 | Call the Water Department. |
| Water Department email | water@fallriverma.gov | Use for non-urgent written questions or account updates. |
| Water Department address | One Government Center, Room 308, Fall River, MA 02722 | Use for Water Department office reference. |
| Pay by phone | 1-855-801-0769 | Use automated phone payment hotline; service fee applies. |
| UniPay support | 1-877-227-1157 | Use for UniPay payment portal support. |
| 24-hour emergency | 508-679-0980 | Use for urgent water emergency issues. |
FAQs About Fall River Water Department Bill Pay
How do I pay my Fall River water bill online?
Use the official City of Fall River Online Payments page or the official UniPay Water/Sewer payment page. You can search your bill by account number and continue to payment.
What is the Fall River Water Department phone number?
Call 508-324-2330 for Fall River Water Department billing charge questions, water account updates and department support.
Where is the Fall River Water Department located?
The Water Department is listed at One Government Center, Room 308, Fall River, MA 02722.
What is the Fall River water bill phone payment number?
The Collector’s Office phone payment hotline is 1-855-801-0769. A service fee applies.
Who do I contact about charges on my Fall River water bill?
Contact the Water Department at 508-324-2330 or water@fallriverma.gov for charge questions or account updates.
Can I set up AutoPay for Fall River water and sewer bills?
Yes. The UniPay Water/Sewer page says AutoPay is available. Add your bill to the cart and select Setup Automatic Payments.
What payment types does Fall River UniPay Water/Sewer show?
The UniPay Water/Sewer page shows checking account, credit/debit card and PayPal/Venmo payment options.
Who do I call for Fall River water emergency?
Call the 24-hour emergency number at 508-679-0980 for urgent water emergencies.
How do I request a Fall River water bill adjustment?
Adjustment requests should be made in writing or in person at the Water Department billing office during regular business hours. Contact 508-324-2330 before submitting your request.
Does the Collector’s Office handle Fall River water and sewer fees?
Yes. The Collector’s Office collects water and sewer fees, but the bills are generated and mailed by the Water Division.
Best Way to Pay Fall River Water Department Bill in 2026
The best path is simple: start from the official City of Fall River Online Payments page, use the UniPay Water/Sewer payment page, and call 508-324-2330 for bill charge or account update questions.
For the focus keyword fall river water department, this guide covers the full user intent: bill pay, online payment, phone payment, phone number, office address, account update email, AutoPay, UniPay support, billing adjustments, emergency number, official links, map and FAQs.
Important Notice: This article is an independent informational guide and is not the City of Fall River, Fall River Water Department, Fall River Collector’s Office, UniPay, UniBank or an official payment processor. Payment links, phone numbers, account rules, service fees, adjustment rules and emergency contacts can change. Always verify urgent or official matters directly with the City of Fall River before acting.