Warren County Water & Sewer Bill Help
Need to pay a Warren County, Ohio water/sewer bill, choose Quick Pay, use the right account-number format, compare card vs eCheck fees, call customer service, or report an after-hours water or sewer emergency? Start here before entering payment details.
Do This First If You Just Want To Pay
Use the official Municipal Online Payments portal. Quick Pay needs your account number and no login.
Open portalOnline payment uses the full 14-digit account number with dash, like 1234567-1234567.
Account number rulesOfficial FAQ lists card payments at 2.5% and eChecks at $1.00.
Fee calculatorBilling help: 513-695-1377. After-hours emergency: 513-695-2525.
Contact detailsWarren County Water Bill Payment Options
Pick the method based on fee, timing, and whether you need staff help or account history.
| Method | Official detail | Best for | Smart tip |
|---|---|---|---|
| Online Quick Pay | Municipal Online Payments says Quick Pay needs your account number and no login. | Fast one-time payment. | Use the full 14-digit account number including the dash. |
| Registered online account | Registration needs account number, customer number and zip code. | eBilling, payment history, multi-account management, AutoPay-style electronic payments and Text and Pay. | Better than Quick Pay if you manage rentals or want receipts later. |
| Phone payment | First Billing phone payment: 1-855-270-3592. Hours listed: Monday–Friday, 8:00 a.m.–6:00 p.m. EST. | Customers who prefer live-agent payment support. | Use only the first seven digits of the account number shown on your bill. |
| Mail payment | Warren County Water & Sewer, P.O. Box 530, Lebanon, OH 45036. | Routine check or money order payment. | Include the payment stub or full account number. Do not mail cash. |
| In person | 406 Justice Drive, Lebanon, Ohio 45036. | Payment help, account questions and office support. | Use during Monday–Friday 8:00 a.m.–4:30 p.m. EST office hours. |
| Night drop | 406 Justice Drive, Lebanon, Ohio 45036. | After-hours check or money-order drop-off. | Avoid night drop when you need immediate proof near a due date. |
Account Number Rules That Prevent Failed Payments
Online payment
Use the full 14-digit account number, including the dash. Example format: 1234567-1234567.
Phone payment
For First Billing phone payment, use only the first seven digits shown on your billing statement.
Mail or night drop
Use the payment stub when possible. If no stub is included, write the full account number on the check or money order.
Payment Fees: Card vs eCheck
Credit card
Visa, MasterCard and Discover credit card payments are listed at 2.5%.
Debit card
Visa, MasterCard and Discover debit card payments are also listed at 2.5%.
eCheck
eCheck payments are listed at $1.00, which may be cheaper for larger bills.
Warren County Water & Sewer Phone, Office, Mail and Email
Customer service
513-695-1377
Use for billing, account number help, payment questions, deposits, renters and service questions.
After-hours emergency
513-695-2525
Use for urgent water or sewer emergencies outside normal office hours.
Office / night drop
406 Justice Drive
Lebanon, OH 45036
Use for in-person help and night drop payment.
waterdepartment@warrencountyohio.gov
Use for non-urgent account or department questions. Do not rely on email for emergencies.
Office hours
Monday–Friday, 8:00 a.m. to 4:30 p.m. EST
Use these hours for customer service, in-person help and billing support.
Mailing address
Warren County Water & Sewer
P.O. Box 530
Lebanon, OH 45036
Include payment stub or full account number. Mail early if close to the due date.
eBilling, Auto Electronic Payment, Text and Pay, and History
Registering online is useful when you want more than a one-time payment.
eBilling
Receive your bill by email, review usage and make payment through the online process.
Automatic electronic payment
Register to have bills paid automatically from a secured credit card, debit card or electronic check.
Text and Pay
Get reminders about your due date and pay your bill with one easy text.
Payment history
Use Account History to view, email or print receipts for previous payments processed by First Billing.
2026 Warren County Water and Sewer Rates: What To Check
The official rate page explains that rates are based on a bimonthly billing period and minimum usage can apply.
| Charge type | 2026 official example | What it means for a customer |
|---|---|---|
| Water | 0–6,000 gallons minimum: $34.20 bimonthly. Over 6,000 gallons: $5.70 per 1,000 gallons. | A low-usage bill can still show a minimum charge. Higher usage adds per-1,000-gallon charges. |
| Sewer | 0–6,000 gallons minimum: $34.32 bimonthly. Over 6,000 gallons: $5.72 per 1,000 gallons. | Higher water usage can also raise sewer charges, depending on how your account is billed. |
| Sewer-only Carlisle area | Search results for the official rate page list a $80.10 minimum for 2026 Sewer Only Carlisle Area. | If your property is sewer-only or in a special area, do not compare it to a standard water/sewer bill. |
| Billing frequency | Official billing information says customers are billed bi-monthly for water and/or sewer charges. | Compare usage and charges to the same two-month style period, not a monthly bill from another utility. |
Quick Fee Check: Card vs eCheck
Use this simple planning tool before choosing card payment. It does not connect to your account.
Always confirm the final fee on the official payment screen before submitting.
Renters, Deposits and Starting Service
Renters
Official search results say applicants may need a copy of the lease/rental agreement and proof of identification.
Before calling
Have service address, lease, photo ID, account holder name, mailing address and contact information ready.
Builders / contractors
Official deposit information says builders/contractors may be required to pay a deposit for service.
High Warren County Water/Sewer Bill: What To Check
| What changed? | Why it matters | What to do before calling |
|---|---|---|
| Usage above 6,000 gallons | 2026 water and sewer rates add per-1,000-gallon charges after the bimonthly minimum. | Compare the bill’s usage line to the prior two-month cycle. |
| Quiet toilet leak | A toilet leak can raise both water and sewer charges over a bimonthly bill. | Do a dye test in the tank and repair flapper/fill-valve problems quickly. |
| Outdoor use | Irrigation, hoses, pools, pressure washing and extra summer use can raise metered usage. | Check spigots, irrigation timers, wet spots and recent outdoor activity. |
| Payment looks missing | Sometimes the issue is posting, not usage. | Use Account History, print/email receipts, and call 513-695-1377 if payment proof is needed. |
| Rental or multi-account confusion | Landlords and managers may mix account numbers or service addresses. | Match the full account number and service address before paying. |
Water or Sewer Emergency: Use the Right Contact
After-hours emergency
513-695-2525
Use for urgent water or sewer emergencies after normal office hours.
Billing / non-emergency
513-695-1377
Use during office hours for bill payment, account number, deposit and service questions.
What to say
Give service address, nearest cross street, visible water/sewer issue, time noticed and callback number.
Local Warren County Tips That Save Time
Use the right “Warren” utility
This page is for Warren County, Ohio Water & Sewer. Do not confuse it with Warren County Water District in Kentucky, Warren County Utility District in Tennessee, or the City of Warren, Ohio.
eCheck can be cheaper on larger bills
Because card payments are listed at 2.5% and eCheck at $1.00, compare fees before using a card on a large bimonthly bill.
Landlords should register online
Multi-account management can save time for landlords, rental owners and property managers who need more than one account under a username.
Night drop is not best for deadlines
If you need immediate proof near a due date, online or phone payment plus saved confirmation is usually safer than after-hours drop-off.
Warren County Water & Sewer Map and Visit Planning
Use this map for the office and night-drop payment location. Verify hours before visiting.
Office / night drop
406 Justice Drive, Lebanon, OH 45036.
Office hours
Monday–Friday, 8:00 a.m.–4:30 p.m. EST.
Before driving
Call 513-695-1377 if you need deposit, renter, account-number or urgent payment guidance.
Official Warren County Water Links Used in This Guide
Warren County Water Bill FAQs
How do I pay my Warren County OH water bill online?
Use the official Warren County OH Municipal Online Payments utility billing portal. Quick Pay lets you pay with your account number without logging in, while Sign In/Register gives access to eBilling, account history, multi-account tools and payment options.
What is the Warren County Water & Sewer customer service phone number?
Call 513-695-1377 for billing, payment, account number, renter/deposit and non-emergency water/sewer customer service questions.
What is the Warren County water bill phone payment number?
Phone payments can be made through First Billing at 1-855-270-3592. Listed phone payment hours are Monday–Friday, 8:00 a.m.–6:00 p.m. EST.
What account number do I use for phone payment?
For phone payment, use only the first seven digits shown on your billing statement. For online payment, use the full 14-digit account number including the dash.
What are Warren County Water & Sewer office hours?
Customer service hours are listed as Monday through Friday, 8:00 a.m. to 4:30 p.m. EST.
Where is Warren County Water & Sewer located?
The office and night-drop payment location is 406 Justice Drive, Lebanon, Ohio 45036.
Where do I mail a Warren County water/sewer bill payment?
Mail payment to Warren County Water & Sewer, P.O. Box 530, Lebanon, OH 45036. Include the payment stub or full account number on the check or money order.
What fees apply to Warren County online water bill payments?
The official billing FAQ lists credit card and debit card payments at 2.5%, and eCheck payments at $1.00. Always verify the final fee before submitting payment.
Who do I call for a Warren County after-hours water or sewer emergency?
Call the after-hours emergency number at 513-695-2525. Do not rely on email for active water leaks, sewer backups or urgent service problems.
Is this the official Warren County Water & Sewer website?
No. This is an independent informational guide. Always use official Warren County Water & Sewer, Municipal Online Payments and First Billing links for live balance, fees, payment posting and emergency instructions.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.