Livonia Water & Sewer Online Payment, LivoniaWater.org Autopay, eCheck, Phone and City Hall Drop Box Guide
Use this guide to pay your City of Livonia water and sewer bill online, set up automatic payments, use recurring debit/credit card or e-check, pay by phone, mail a check, use the red City Hall mailbox, request a final water bill and contact Water & Sewer Billing.
🔒 Official Livonia Water & Sewer Payment Resources
Office hours: Monday–Friday, 8:30 a.m.–5 p.m. IVR troubleshooting: 833-548-8992. City Hall: 33000 Civic Center Drive, Livonia, MI 48154.
City of Livonia Water and Sewer Billing Basics for Homeowners and Businesses
Livonia water and sewer customers can pay online, use LivoniaWater.org account tools, set up automatic payments, pay by phone, mail a check, use financial-institution bill pay, drop a check at City Hall, or pay in person.
The City lists multiple automatic payment choices, including EFT, recurring debit/credit card payment and recurring e-check. This is useful if you want fewer missed due dates and a more predictable payment routine.
Livonia has also updated its payment software. If you were previously enrolled in credit card autopay before December 12, 2024, the City notice says those users need to re-enroll because the old software was discontinued.
| Need | Official Livonia Option | What To Know |
|---|---|---|
| Pay online | Pay Your Bill Online / LivoniaWater.org | Use official City payment links before entering account data. |
| Set autopay | EFT, recurring card, recurring e-check | Available online through LivoniaWater.org. |
| Pay by phone | Card or eCheck by phone | City lists phone debit/credit card and eCheck payments with no fees. |
| Mail payment | PO Box 30104, Lansing | Use the exact payment address shown by the City. |
| Drop off check | Red mailbox in front of City Hall | Use check drop-off, not cash, unless City staff specifically instructs otherwise. |
How to Pay Livonia Water Bill Online Through the Official City Portal
The safest route is to start from Livonia’s official Water & Sewer Billing page and choose Pay Your Bill Online. LivoniaWater.org is also used for account setup, autopay and recurring payment options.
1
Open the official Water & Sewer Billing pageStart from livonia.gov
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Go to the official City of Livonia Water & Sewer Billing page and use the Pay Your Bill Online link. This protects you from lookalike bill-payment websites.
2
Use LivoniaWater.org for account and recurring optionsAutopay and eBill tools are listed there
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The City links LivoniaWater.org for EFT payments, recurring debit/credit card payments, recurring e-check payments and eBill signup.
3
Enter account information from your latest billDo not guess account details
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Use the account number, customer name and service address exactly as shown on your most recent Livonia water and sewer bill. If the portal cannot find your account, call Water & Sewer Billing.
4
Review bill amount and due dateLivonia bills are usually due on the 10th
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Check the amount, billing cycle, due date and payment method. The City says bills are due on the 10th of the month unless that falls on a weekend or holiday.
5
Save confirmation after paymentUseful for account questions
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Save the receipt, confirmation number, account number, amount and payment date. If you have IVR trouble, call 833-548-8992. For account questions, call 734-466-2278.
LivoniaWater.org Autopay, EFT, Recurring Card and Recurring eCheck Setup
Livonia offers several automatic payment choices. Customers can use EFT ACH, recurring debit/credit card payments, and recurring e-check payments through the online payment system.
EFT ACH
Good for automatic payment from a bank account when you want fewer manual steps.
Recurring card
Good if you prefer Visa, Mastercard, American Express or Discover card payment.
Recurring eCheck
Newer 24/7 option using checking account and routing number.
1
Choose the autopay type you wantEFT, card or eCheck
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Livonia lists EFT payments, recurring debit/credit card payments and recurring e-check payments as automatic payment options. Choose the option that best fits how you want money withdrawn.
2
Set up or edit the account at LivoniaWater.orgUse the official linked account site
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The City notice says customers can visit LivoniaWater.org to set up or edit the account. Existing login information was not expected to change with the software update.
3
Confirm re-enrollment if you had old credit-card autopayImportant after the Dec. 12, 2024 change
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The City says anyone previously enrolled in credit card autopay before Dec. 12, 2024 had to re-enroll because the old software was discontinued. Check this carefully so a payment is not missed.
4
Still review every billAutopay does not replace usage review
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Autopay prevents missed due dates, but it does not prevent a high bill caused by a leak, irrigation use, meter issue or billing change. Review the bill before the draft date.
Livonia Water Bill Phone Payment, Mail Address, Red Mailbox and City Hall Options
Livonia lists several non-online options: debit/credit card by phone, eCheck by phone, mail a check, red mailbox in front of City Hall, financial-institution bill pay, and City Hall in-person payment.
Phone payment
Debit/credit card and eCheck payments over the phone are listed with no fees.
Mail payment
Send water and sewer payments to the official Lansing PO Box.
City Hall
Use City Hall for cash, check and debit/credit card payment or red mailbox check drop-off.
1
Use phone payment if you want no-fee card/eCheck helpCall Water Billing or IVR as needed
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The City lists debit/credit card payments over the phone with no fees and eCheck over the phone with no fees. If the automated IVR system gives trouble, use the IVR troubleshooting number.
2
Mail check to the correct PO BoxUse the City-listed water payment address
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Use the exact mailing address from the City page and include account information so the payment posts correctly.
3
Use City Hall for in-person or red mailbox paymentGood for local drop-off
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The City says customers can drop a check in the red mailbox in front of City Hall, or pay cash, check and debit/credit cards at City Hall.
Livonia Final Water Bill, Monthly Billing Option and Quarterly Due Date Rules
Livonia customers can request a final water bill when selling or transferring property. The City also gives customers the option to switch to monthly billing by contacting Water Billing.
Final bill
Final bills are usually issued within 7-10 business days of a final read, with some exceptions.
Monthly billing
Customers can contact Water Billing to request monthly water bills.
Quarterly billing
Quarterly billing schedules are generally based on zip code and account number group.
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Schedule a final read earlyDo this once closing date is set
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The City says final water bills are issued within 7-10 business days of a final read in many cases, but final read appointments may take two weeks or more depending on season and demand. Contact Water Billing early.
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Do not use personal check for final water bill paymentThe City specifically notes this
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Livonia says it does not accept personal checks for final water bill payments. Ask Water Billing what payment type is accepted for your final bill situation.
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Know your due-date patternMonthly and quarterly billing are different
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Monthly bills are due on the 10th of the month following the bill date unless the date falls on a weekend or holiday. Quarterly schedules depend on account group and zip code.
Real Livonia Water Bill Tips That Save Time, Missed Payments and Account Confusion
These practical checks help Livonia customers avoid autopay gaps, final bill delays, mail timing problems, wrong phone routing and high-bill surprises.
Check autopay re-enrollment
Prior credit card autopay users before Dec. 12, 2024 needed to re-enroll after the software change.
Use eCheck for 24/7 payment
The newer e-check option can be used without speaking to staff during weekday office hours.
Do not mail last minute
Mail payment can be delayed. Use online or phone payment near the due date.
Schedule final read early
Final read appointments may need meter access and can take time during busy periods.
Use red mailbox for checks only
The City lists dropping a check in the red mailbox; avoid cash drop-offs unless City staff confirms.
Review high bills before autopay
Autopay is convenient, but leaks or irrigation can still make the drafted amount higher than expected.
Livonia Water Billing Phone, Mailing Address, City Hall, Public Service and Map
Use Water & Sewer Billing for account, payment, billing schedule, eBill, monthly billing and final water bill questions. Use Public Service Water & Sewer for water/sewer service concerns.
| Resource | Use It For | Official Detail |
|---|---|---|
| Water & Sewer Billing | Account questions, payments, billing schedule, final bills, monthly billing | 734-466-2278 Monday–Friday, 8:30 a.m.–5 p.m. |
| IVR Troubleshooting | Automated phone/payment software trouble | 833-548-8992 |
| Online Payment / Billing Page | Official payment link, rates, schedules, final bill info | Open Water & Sewer Billing |
| LivoniaWater.org | Autopay, recurring e-check, recurring card, eBill signup | Open LivoniaWater.org |
| Mail Payment | Mail check payment | City Livonia Water and Sewer PO Box 30104 Lansing, MI 48909-7604 |
| City Hall | Cash/check/card payment and red mailbox check drop-off | 33000 Civic Center Drive Livonia, MI 48154 Main phone: 734-466-2200 |
| Public Service Water & Sewer | Water/sewer service concerns | 734-466-2655 Monday–Friday, 8 a.m.–4:30 p.m. |
| After-Hours Concern | After-hours water/sewer concern routing | Police non-emergency: 734-466-2470 |
City of Livonia City Hall
33000 Civic Center Drive, Livonia, MI 48154. The City lists a red mailbox in front of City Hall for check drop-off and City Hall payment options for cash, check and debit/credit cards.
Livonia Water Bill Pay, LivoniaWater.org Autopay, eCheck, Phone Payment and Final Bill FAQs
These answers cover common City of Livonia water and sewer billing questions before paying online, enrolling in autopay, using eCheck, mailing payment or requesting a final bill.
QWhere do I pay my Livonia water bill online?▾
Use the official City of Livonia Water & Sewer Billing page and choose Pay Your Bill Online, or use LivoniaWater.org for payment, account setup and recurring payment options.
QCan I set up autopay for Livonia water bills?▾
Yes. The City lists EFT payments, recurring debit/credit card payments and recurring e-check payments through LivoniaWater.org.
QWhat is the Livonia water bill phone number?▾
Water & Sewer Billing can be reached at 734-466-2278. For IVR troubleshooting, the City lists 833-548-8992.
QCan I pay Livonia water bill by phone?▾
Yes. The City lists debit/credit card payments over the phone with no fees and eCheck over the phone with no fees.
QWhere do I mail Livonia water and sewer bill payment?▾
Mail payment to City Livonia Water and Sewer, PO Box 30104, Lansing, MI 48909-7604.
QCan I drop off a Livonia water bill payment?▾
Yes. The City says customers can drop a check in the red mailbox in front of City Hall. City Hall also accepts cash, check and debit/credit cards.
QDoes Livonia accept Discover card for water bills?▾
Yes. The City says that starting Dec. 12, 2024, Discover Card is accepted in addition to Visa, Mastercard and American Express.
QWhen are Livonia water bills due?▾
The City says monthly water bills are due the 10th of the month following the bill date unless that falls on a weekend or holiday. Quarterly schedules are generally based on zip code/account group and bills are due on the 10th of the due month.
QHow do I request a final Livonia water bill?▾
Contact Water Billing at 734-466-2278 to schedule a final read. The City says final bills are usually issued within 7-10 business days of a final read, with some exceptions. Personal checks are not accepted for final water bill payments.
QIs WaterBillsPay.org the official City of Livonia website?▾
No. WaterBillsPay.org is an independent informational guide. Use official City of Livonia resources for final payment, account, service and billing decisions.