Bossier Water Bill Payment: Online Portal, Quick Pay, AutoPay, Phone, Mail, Drop Box and Office Guide
This guide explains how City of Bossier City water customers can pay bills through the official Tyler Payments portal, use Quick Pay without login, register for account access, enroll in AutoPay and e-Billing, pay by phone, mail, drop box or office, and what to do if service is disconnected or at risk.
🔒 Official Bossier Water Bill Pay Resources
Bossier Water Bill Pay Basics: Tyler Payments, Quick Pay, AutoPay and e-Billing
Bossier City water billing uses Tyler Payments for online, AutoPay and phone payment options. Customers can make a fast one-time payment or create an online account for more control.
The official utility portal gives two practical choices. Use Quick Pay if you only need to pay your bill and have your account number. Use Sign In / Register if you want to view details, manage single or multiple accounts, use multi-bill pay and enroll in e-Billing.
If your account is disconnected, already late, or near a Wednesday disconnection risk, payment alone may not be enough. Bossier City tells customers in that situation to call the Water Billing office at 318-741-8757 option 1 during business hours so the payment can be reported and handled correctly.
| Need | Best Official Method | What To Do |
|---|---|---|
| Pay without login | Quick Pay | Open the official utility portal and use Customer Number plus Account Number from your bill. |
| Manage account online | Sign In / Register | Create an account to view details, manage multiple accounts, use multi-bill pay and e-Billing. |
| AutoPay | Tyler Payments account | Register/sign in and use payment/contact preferences for recurring payment setup and reminders. |
| Pay by phone | 318-741-8757 | Contact Water Billing or use the automated phone payment route as instructed. |
| Disconnected service | Call option 1 | Call 318-741-8757 option 1 from 8 a.m. to 5 p.m., Monday–Friday. |
How to Pay Bossier Water Bill Online Without Login
Quick Pay is the fastest option when you only need to pay and do not want to create an account. You need the correct Customer Number and Account Number from your current water bill.
1
Open the official Bossier Utility Billing portalUse the city-linked Tyler Payments page
Start from the official Bossier City Water Billing page or open the official utility portal directly. Do not enter card or bank details on random third-party bill-pay pages.
2
Choose Quick PayNo login is necessary
The portal says Quick Pay is for customers who just need to pay their bill. You will need your account number, and no login is required.
3
Enter Customer Number and Account Number correctlyUse the current printed bill
Bossier City’s portal guide says the first six digits from the water bill go in the Customer Number box, and the second set of digits go in the Account Number box.
4
Review payment method and any third-party feeCard and eCheck may show fees
The official FAQ says Visa/Mastercard and eCheck payments made online or by automated phone service may include third-party fees. Review the final official payment screen before submitting.
5
Save confirmationKeep proof until account updates
Save your confirmation number, amount, date, payment method and account number. This is especially important if the bill is late or service is at risk.
How to Set Up Bossier Water AutoPay, e-Billing and Online Account Access
For repeat users, the registered account option is better than Quick Pay. It helps you manage billing details, multiple water accounts, payment history, consumption and reminders.
Registered account tools
The portal supports account details, single and multi-account management, multi-bill pay and e-Billing.
Consumption view
The portal guide says customers can view a consumption graph and account details when logged in.
Contact preferences
Customers can manage e-Billing, email reminders and AutoPay reminders when enrolled.
Payment method
The portal guide notes payment method management for credit card or eCheck options in the account area.
1
Choose Sign In or Sign UpCreate an account for recurring use
From the utility portal, choose sign in or sign up. If you are new, register with your email address, name and phone number.
2
Add your water billing accountCustomer Number and Account Number are needed
After registration, add your water account. Use the Customer Number and Account Number from your bill exactly as instructed in the official portal guide.
3
Set e-Billing and remindersReduce missed paper bills
Use Contact Preferences to enroll in e-Billing and manage email reminders. If AutoPay reminders are available on your account, review those settings carefully.
4
Monitor the first AutoPay cycleDo not assume setup worked until confirmed
After setting AutoPay or payment preferences, check the next bill and bank/card statement to confirm the first automatic payment worked correctly.
Pay Bossier Water Bill by Phone: 318-741-8757
Bossier City says customers may contact Water Billing at 318-741-8757 for payment help or to pay by phone. Phone payment is especially important if your service is at risk.
Water Billing phone
Phone: 318-741-8757
Disconnected or at risk: call option 1 during business hours.
Email support
Email: waterdepartment@bossiercity.org
Use for additional correspondence and account questions.
1
Keep your bill readyAccount details help staff or automated payment
Before calling, keep your Customer Number, Account Number, service address, balance, payment method and any disconnection notice ready.
2
Call Water BillingUse official customer service number
Call 318-741-8757. If your account has been disconnected or is at risk for disconnection, use option 1 and speak with the office during business hours.
3
Write down confirmationKeep proof until account updates
Write down your confirmation number, payment date, amount and the name or instruction given by staff if you speak with customer service.
All Bossier City Water Bill Payment Methods Compared
Bossier City accepts several payment types, but not every method supports every payment type. Choose based on timing, fee, payment proof and account urgency.
| Payment Method | Accepted / Official Detail | Practical Tip |
|---|---|---|
| Online Quick Pay | Pay without login using account number details from your bill. | Best for fast one-time payment when account is not urgent. |
| Online registered account | View details, manage accounts, multi-bill pay and e-Billing. | Best for regular users, AutoPay reminders and consumption review. |
| Automated phone service | Visa/Mastercard and eCheck may be accepted with third-party fees. | Good when online portal is not convenient. |
| Check or money order accepted by mail. | Mail early and include account number. Do not mail when disconnection is near. | |
| Drop box | Check or money order accepted by drop box. | Do not put cash in a drop box. Write account number clearly. |
| In office | Cash, check, money order and Visa/Mastercard accepted in office. | Best when you need staff help, disconnection guidance or proof of payment. |
What to Do If Your Bossier Water Is Disconnected or at Risk
This is the most important section if your Bossier water account is late, disconnected, or at risk of disconnection. The city gives specific instructions for these accounts.
Disconnected or at risk
Call 318-741-8757 option 1 between 8 a.m. and 5 p.m., Monday through Friday, to make or report your payment.
Wednesday risk warning
The city specifically warns Wednesday at-risk customers to call the office so reconnection or disconnection prevention can be handled promptly.
NSF returned payment
Returned payments are subject to immediate disconnection and a $25 NSF fee, according to the official FAQ.
Connect or disconnect service
New service can be started through the portal, and disconnect service can be requested through the portal or by contacting Customer Service.
1
Call the office if service is offOnline payment alone may not be enough
If service has been disconnected, call 318-741-8757 option 1 during business hours. Tell staff your account number, payment amount and confirmation number.
2
Avoid NSF or returned payment problemsReturned payments can trigger serious account action
The official FAQ says NSF returned payments are subject to immediate disconnection and a $25 NSF fee. If disconnected, all applicable reconnection fees and the returned payment amount must be paid in full to restore service.
3
Request service changes earlyAllow processing time
Bossier City says service requests should allow one business day to process. Do not wait until moving day to connect, transfer or disconnect service.
Real Bossier Water Bill Pay Tips That Save Time and Avoid Disconnection Problems
These practical tips help Bossier City water customers avoid wrong account entries, missed AutoPay setup, disconnection delays, returned-payment fees and high-bill confusion.
Use the two-number rule correctly
The portal guide separates Customer Number and Account Number. Put the first six digits in Customer Number and the second set in Account Number.
Call after urgent payment
If disconnected or at risk, call 318-741-8757 option 1 after paying so staff can handle the account status quickly.
Do not put cash in drop box
Cash is accepted in office, not by mail or drop box. Use check or money order for drop box payments.
Use registered login for usage review
Logged-in users can see consumption graphs, recent bills and payment history, which helps explain unusually high bills.
Recheck AutoPay after portal changes
If you used old saved payment details, verify current AutoPay, e-Billing and reminder settings in the Tyler Payments portal.
Avoid NSF returns at all cost
NSF payments can trigger immediate disconnection and a $25 fee, plus reconnection fees if water is disconnected.
Bossier Water Billing Phone, Email, Public Utilities Address and Map
Use Water Billing for account, payment, AutoPay, e-Billing and disconnection questions. Use Public Utilities or Water/Sewer Maintenance for service problems and after-hours water/sewer issues.
Water Billing Customer Service
Phone: 318-741-8757
Email: waterdepartment@bossiercity.org
Hours: Monday–Friday, 8 a.m.–5 p.m.
City Contact Address
Address: 620 Benton Road, Bossier City, LA 71111
Mailing: P.O. Box 5337, Bossier City, LA 71171-5337
Public Utilities
Address: 3223 Old Shed Road, Bossier City, LA 71111
Phone: 318-741-8471
Water & Sewer Maintenance
Phone: 318-741-8466
After hours: 318-741-8466
City of Bossier City
620 Benton Road, Bossier City, LA 71111
Use official Water Billing contacts for payment, account, AutoPay and disconnection questions. Confirm current office/payment window details before visiting.
Bossier Water Bill Payment FAQs
These answers cover Bossier City online payment, Tyler Payments, Quick Pay, AutoPay, e-Billing, phone payment, disconnection, accepted payment types, NSF fees and customer service.
QWhere can I pay my Bossier water bill online?
Use the official City of Bossier City utility billing portal through Tyler Payments, or start from the official Customer Service Water Billing page.
QCan I pay Bossier water bill without logging in?
Yes. Use Quick Pay on the official utility billing portal. You need your account number, and no login is necessary.
QWhat can I do after signing in?
Registered users can view account details, manage single and multiple accounts, use multi-bill pay, see transactions, review consumption, manage contact preferences and enroll in e-Billing.
QWhat is the Bossier City water billing phone number?
Call Bossier City Water Billing at 318-741-8757.
QWhat should I do if my Bossier water has been disconnected?
Call 318-741-8757 option 1 between 8 a.m. and 5 p.m., Monday through Friday, to make or report your payment and help ensure prompt reconnection handling.
QDoes Bossier City offer AutoPay for water bills?
Yes. Bossier City says online, AutoPay and over-the-phone payment options are available through Tyler Payments.
QWhat payment methods does Bossier Water Billing accept?
The official FAQ lists check, cash, money order, Visa/Mastercard and eCheck. Availability depends on whether you pay online, automated phone, mail, drop box or in office.
QAre there fees for Bossier water bill card or eCheck payments?
The official FAQ says Visa/Mastercard and eCheck payments online or by automated phone service may have third-party fees. Review the final official screen or prompt before paying.
QWhat are Bossier Water Billing office hours?
The official FAQ says Customer Service is open Monday through Friday from 8 a.m. to 5 p.m.
QWhat is the NSF fee for Bossier water bill payment?
The official FAQ says returned NSF payments are subject to immediate disconnection and a $25 NSF fee. If disconnected, applicable reconnection fees and the returned amount must be paid in full to restore service.
QIs WaterBillsPay.org the official City of Bossier City website?
No. WaterBillsPay.org is an independent informational guide. Always use official City of Bossier City or Tyler Payments links for payments, fees, account changes and final billing decisions.
Official Bossier Water Bill Pay Links Used for This Guide
Use these official resources for final payment, AutoPay setup, e-Billing, phone payment, disconnection questions, service requests, payment fees, rates and account support.
| Resource | Official Link | Use It For |
|---|---|---|
| Bossier Utility Billing Portal | Utility Billing | Quick Pay, sign in/register, multi-account management, e-Billing, connect service and online payment. |
| Customer Service Water Billing | Water Billing Division | Tyler Payments notice, phone/email support, disconnection instruction and service application links. |
| Resident Access Portal PDF | Portal Instructions | Customer Number, Account Number, Quick Pay, registration, e-Billing, account details, transactions and consumption instructions. |
| Water Billing FAQs | Official FAQ | Accepted payment methods, NSF fee, office hours, disconnect service and transfer information. |
| Public Utilities Directory | Public Utilities | Public Utilities address, Water Billing phone, Water/Sewer Maintenance and after-hours service numbers. |
| Water Rates | Water Rates | Water bill reading guidance and current water rate information. |
| City Pay Bills | Pay Bills | Official city payment navigation for water bills and other city payments. |