Bham Works Water Bill – Pay Online, Phone or Walk-In (2026)
Need to pay a Birmingham Water Works or Central Alabama Water bill without guessing which page is official? Customers can pay online through the account portal, make a guest payment, call the automated phone payment line, mail a payment, pay at Walmart Money Center locations, or use the Birmingham customer service/payment center.
This guide explains the official payment routes, phone number, walk-in details, mailing address, online account features, payment fees, posting time, and what to do if you need a payment arrangement or bill assistance.
Quick answer: Pay your Bham Works / Central Alabama Water bill online through web.bwwb.org/myaccount, call 1-877-565-3802 to pay by phone, call Customer Care at 205-244-4000 for help, mail payment to P.O. Box 830269, Birmingham, AL 35283-0269, or visit the Customer Service and Payment Center at 101 35th Street North, Birmingham, AL 35222.
Bham Works water bill payment options
Most people searching for “Bham Works water bill,” “Birmingham Water Works bill pay,” “BWWB online payment,” or “Central Alabama Water payment” need the official portal and phone number first. The safest route is to start from the official payment options page or the online customer portal.
1) Pay online
Use the official online customer portal to make a payment, manage your account, schedule a payment, view billing history, or manage AutoPay.
Best for: registered account access, payment history, paperless billing, AutoPay, and multiple accounts.
2) Make a guest payment
You can make a guest payment without account registration or login. You only need the account number.
Fee note: A $2.49 processing fee applies to guest payment transactions.
3) Pay by phone
Use the toll-free automated phone payment number to make a payment.
Phone payment: 1-877-565-3802
4) Walk-in or Walmart payment
Use the Customer Service and Payment Center or pay at a local Walmart Money Center with your bill or account number.
Payment center: 101 35th Street North, Birmingham, AL 35222.
How to pay Bham Works water bill online step by step
If you are paying online for the first time, do not use a random third-party bill site. Start with the official online account portal or payment options page so your payment posts to the correct Central Alabama Water account.
Open the official online account portal
Go to the official online account page here: web.bwwb.org/myaccount.
Choose login, registration, or guest payment
If you already have an account, log in. If you are new, register your account. If you only want to make a one-time payment, use the guest payment option.
Keep your account number ready
Guest payment requires your account number. Check your latest bill before starting so the payment is applied to the correct water account.
Pick your payment method
Online account users can pay with a checking account for free. Credit and debit card payments carry a $2.49 fee.
Review posting time and confirmation
Phone and online payments made before 7 p.m. are posted the next day. Payments made after 7 p.m. are posted within 48 hours.
Save the confirmation number
Keep the confirmation number until your account balance updates. This is helpful if there is any delay or account posting question.
Important payment warning: Phone and online payments have posting windows. If your account is already close to interruption or past due, call Customer Care at 205-244-4000 to confirm the safest payment method and whether a payment arrangement is available.
Birmingham Water Works payment fees, posting time, AutoPay, and walk-in details
The table below gives the practical details most customers need before choosing a payment method. On mobile, each row becomes a card so it remains readable without horizontal scrolling.
| Payment item | Official detail | What you should do |
|---|---|---|
| Online account portal | web.bwwb.org/myaccount | Use it to pay, schedule payments, view history, manage AutoPay, and handle multiple accounts. |
| Guest payment | No login required; account number needed | Use this for quick one-time payment if you do not want to register. |
| Guest payment fee | $2.49 processing fee | Review the fee before submitting the payment. |
| Checking account online payment | Free through online account | Use checking account payment if you want to avoid card fees. |
| Credit/debit card online payment | $2.49 fee | Use card payment if speed matters more than the fee. |
| Phone payment | 1-877-565-3802 | Use the automated phone line; transactions are limited to $500 or less. |
| Payment posting time | Before 7 p.m. posts next day; after 7 p.m. within 48 hours | Do not wait until the last minute if the account is at risk. |
| Walmart Money Center | $2.00 Walmart transaction fee; payment posts immediately | Bring your bill or account number and pay with cash or debit card. |
How Bham Works AutoPay and online account features work
Registered online account users can do more than make a one-time payment. The online account gives access to scheduled payments, paperless billing, billing history, payment history, AutoPay setup, multiple account management, and stop or transfer service options.
AutoPay is helpful if you regularly forget due dates or manage more than one property. Before relying on AutoPay, check that the payment method is active and that your next bill reflects the correct setup.
- Open the official online account portal.
- Register your account if you have not created a login yet.
- Use your account number from your latest water bill.
- Choose a checking account if you want to avoid the card fee.
- Set up paperless billing if you want bills by email instead of paper.
- Set up and manage AutoPay inside the account portal.
- Check your next statement and payment history to confirm the setup is working.
Practical advice: If your card expired, bank account changed, or you recently moved, log in before the due date and verify your payment method. AutoPay can fail if the saved payment information is old.
Pay Bham Works water bill by phone, mail, Walmart, or walk-in
If online payment is not the right option, use one of the official backup methods below. Choose based on how close your due date is. Phone and online payment are usually safer than mail when timing is tight.
Pay by phone
Phone payment: 1-877-565-3802
$2.49 processing fee applies. Transactions are limited to $500 or less.
Pay by mail
Central Alabama Water
P.O. Box 830269
Birmingham, AL 35283-0269
Mail early enough for delivery and processing before the due date.
Pay at Walmart Money Center
Pay with cash or debit card using your Central Alabama Water bill or account number.
Walmart charges a $2.00 transaction fee and payments post immediately.
Walk-in payment center
Customer Service and Payment Center
101 35th Street North
Birmingham, AL 35222
Use this for in-person payment and account support.
Payment assistance and payment arrangements
If you are behind on your bill, do not wait until the account becomes harder to manage. Central Alabama Water says representatives can work with customers to determine whether an extended due date or payment plan may be appropriate.
- Call Customer Care at 205-244-4000 before the situation becomes urgent.
- Ask whether an extended due date or payment plan is available for your account.
- Keep your latest bill and account number nearby before calling.
- Ask about the H2O Foundation if you are experiencing financial hardship.
- Use online or phone payment if a mailed payment would arrive too late.
- Save every confirmation number, payment arrangement note, and assistance reference number.
What to do if your Bham Works water bill is late
If your bill is already late, first verify the exact balance through the online account or by calling Customer Care. Then choose a payment method that will post fast enough for your situation.
- Open the official online account portal and check the current amount due.
- Use online payment or phone payment if the due date is close.
- Remember that payments after 7 p.m. may take up to 48 hours to post.
- Call 205-244-4000 if you need to discuss a payment arrangement.
- Ask about H2O Foundation assistance if you are facing a hardship.
- Keep your confirmation number until the payment is visible on the account.
Birmingham Water Works / Central Alabama Water contact information
Central Alabama Water / Birmingham Water Works Customer Care
Customer Care: 205-244-4000
Make a payment by phone: 1-877-565-3802
Customer Service and Payment Center:
101 35th Street North
Birmingham, AL 35222
Administration Office:
3600 1st Ave N
Birmingham, AL 35222
Mail payment address:
Central Alabama Water
P.O. Box 830269
Birmingham, AL 35283-0269
Online account: web.bwwb.org/myaccount
Official payment options: Central Alabama Water Payment Options
Official contact page: Contact Central Alabama Water
Map for Birmingham walk-in water bill payment
If you want to pay in person or speak with customer service, use the map below for the Customer Service and Payment Center at 101 35th Street North.
Helpful Birmingham Water Works resources
These official resources are useful if you need more than a payment link. Use them for payment options, online account access, rates, assistance, reporting a problem, starting service, or frequently asked billing questions.
Payment Options
Use this page for guest payment, online account payment, phone payment, mail payment, Walmart payment, and assistance information.
Register / Manage Account
Use the online portal to register your account, pay online, set up paperless billing, and manage AutoPay.
Rates & Fees
Use this page to understand water rates, sewer billing providers, and 2026 rate information.
FAQs
Use the FAQ page for common customer questions about accounts, payments, meters, service, and billing.
Frequently asked questions
How do I pay my Bham Works water bill online?
Use the official online account portal at web.bwwb.org/myaccount. You can log in, register your account, or make a guest payment with your account number.
What is the Birmingham Water Works phone payment number?
Call 1-877-565-3802 to make a payment by phone. A $2.49 processing fee applies.
What is the Birmingham Water Works Customer Care number?
Call 205-244-4000 for Customer Care and billing help.
Can I pay without registering online?
Yes. Guest payment is available without registration or login. You need your account number, and a $2.49 processing fee applies.
Can I pay with a checking account for free?
Yes. Central Alabama Water says online account users can pay using a checking account for free.
Where do I mail my Birmingham water bill payment?
Mail payment to Central Alabama Water, P.O. Box 830269, Birmingham, AL 35283-0269.
Where can I pay Birmingham Water Works in person?
The Customer Service and Payment Center is located at 101 35th Street North, Birmingham, AL 35222.
Can I pay my water bill at Walmart?
Yes. Central Alabama Water says customers can pay at Walmart Money Center locations with cash or debit card using the bill or account number. Walmart charges a $2.00 transaction fee.
When will my online or phone payment post?
Phone and online payments made before 7 p.m. post the next day. Payments made after 7 p.m. post within 48 hours.
Can I get payment assistance for my Bham water bill?
Customer representatives may review extended due date or payment plan options. Eligible customers may also receive help through the H2O Foundation program.
Official resources