Ascension Water Bill – Pay Online, Phone or Walk-In (2026)
If you need to pay an Ascension Water bill, first confirm which water provider is printed on your bill. In the Darrow/Prairieville Ascension Water service area, Ascension Water Company is managed through Baton Rouge Water’s customer service system. Ascension Parish also has separate utility systems, including Parish Utilities of Ascension and ACUD #1.
This guide focuses on Ascension Water Company bill payment, with clear links for online payment, phone payment, automatic draft, mail, drive-up service, Western Union Quick Collect, emergency support, and the official Ascension Parish utility links if your account belongs to ACUD #1 or Parish Utilities.
Speedpay / Ascension Water
1-844-231-6361
225-952-7666 / 225-675-5644
225-926-3044
Quick answer: Ascension Water Company customers can pay online through the official Speedpay portal, pay by phone at 1-844-231-6361, call customer service at 225-952-7666 or 225-675-5644, use Easy Pay automatic bank draft, mail a payment, use Western Union Quick Collect, or use the drive-up window during business hours.
Ascension Water bill payment options
Most users searching for “Ascension water bill pay,” “Ascension Water Company pay online,” “Ascension Water phone payment,” or “Ascension Water walk-in payment” are trying to avoid the wrong portal. The safest method is to match your bill provider first.
If your bill says Ascension Water Company, use the Baton Rouge Water/Ascension Water payment system below. If your bill says ACUD #1 or Parish Utilities of Ascension, use the Ascension Parish links in the official resources section.
1) Pay online
Use the official online payment portal connected to Baton Rouge Water / Ascension Water. Online payments may include a convenience fee.
Best for: fast card or ACH payment when you need a confirmation number.
2) Pay by phone
Use the 24-hour automated phone payment line. Keep your account number ready before calling.
Phone payment: 1-844-231-6361
3) Easy Pay bank draft
Ascension Water offers bank draft, which automatically drafts your checking account the day before your due date.
Best for: avoiding missed due dates and manual monthly payments.
4) Drive-up / walk-in help
Drive-up service is available Monday through Friday for current-account payments. Credit cards are not accepted in the drive-up.
Drive-up hours: 8:30 a.m.–4:30 p.m. Monday–Friday
How to pay Ascension Water bill online step by step
Use these steps if you want to pay online without landing on a third-party bill payment website. Always keep your statement nearby because the automated system requires your account number.
Open the official payment portal
Go to the official payment page here: internet.speedpay.com/batonrougewater. This is the payment portal linked from Baton Rouge Water / Ascension Water payment pages.
Keep your account number ready
Ascension Water says you must have your account number to use the automated system. Enter the account details exactly as they appear on your bill.
Check your bill amount and due date
Before submitting, confirm the balance, due date, and service account. This is especially important if your bill includes both water and sewer charges on one statement.
Select the payment method
Choose the available credit card, debit card, or ACH option shown in the portal. Online payment may include a convenience fee.
Review fee and posting warning
Payments may not post immediately. If the account is delinquent, additional charges may apply, so do not wait until the last minute.
Submit and save confirmation
After paying, save the confirmation number or receipt. Keep it until the payment appears correctly on your account.
Important: If your account is already delinquent or near disconnect, call Ascension Water customer service before assuming an online or phone payment will stop service action. Automated payments can take time to post.
Ascension Water fees, due dates, posting rules, and service notes
The table below gives practical billing details from Ascension Water and Baton Rouge Water payment information. Use it before choosing mail, online, phone, or bank draft.
| Billing item | Official detail | What you should do |
|---|---|---|
| Current bill due date | Due 20 days after billing date | Pay before the 20-day deadline shown on your statement. |
| Delinquent penalty | 5% after 20 days unpaid | Avoid paying late because a penalty can be added after the due period. |
| Possible discontinuance | Bills unpaid 30 days after billing may be subject to service discontinuance | Call customer service quickly if your bill is more than one cycle late. |
| Online payment convenience fee | $2.95 convenience charge listed for online payment | Review the final total before submitting payment. |
| Phone card payment fee | $2.95 convenience fee listed for automated credit card payments | Have your account number and card ready before calling. |
| Automated phone payment | 1-844-231-6361 | Use this 24-hour line for phone payments, then save the confirmation. |
| Easy Pay bank draft | Drafts checking account the day before due date | Use Easy Pay if you want automatic recurring payment. |
| After-hours water trouble | 225-926-3044 | Use this only for water trouble before 8:30 a.m., after 5:00 p.m., weekends, or holidays. |
How Ascension Water Easy Pay autopay works
Easy Pay is Ascension Water’s automatic bank draft option. Instead of paying manually each month, your checking account is drafted the day before your due date.
This is a good option if you want to avoid late fees, mailing delays, or forgetting your bill. Still, continue reviewing your monthly statement because water and sewer charges may appear on one combined bill.
- Call Ascension Water customer service at 225-952-7666 or 225-675-5644.
- Ask for Easy Pay bank draft enrollment instructions.
- Keep your Ascension Water account number ready.
- Confirm which checking account will be drafted.
- Continue paying normally until customer service confirms the draft setup is active.
Practical tip: If you switch to autopay, do not assume it starts immediately. Continue checking your statement until you clearly see that automatic draft has started.
Pay Ascension Water bill by phone, mail, drive-up, or cash
Not everyone wants to pay online. Ascension Water and Baton Rouge Water list several other payment methods. Pick the method based on how close your account is to the due date.
Pay by phone
Automated phone payment: 1-844-231-6361
Have your account number ready. Credit card phone payment may include a $2.95 convenience fee.
Customer service
Ascension Water Company:
225-952-7666 or 225-675-5644
Use for service connection, disconnection, transfer, billing questions, rates, charges, and water service issues.
Mail payment
Use the return envelope provided with your statement, or use the official utility payment mailing address when listed on your bill.
Mail early. Do not rely on mail if your bill is close to disconnect.
Western Union Quick Collect
Cash payments can be made through Western Union Quick Collect locations listed through Western Union.
Ask the location about service fees before paying.
Ascension Parish water customers: check your provider before paying
Ascension Parish has more than one water provider. Paying the wrong portal can delay posting and create account problems. Check the name printed on your bill before paying.
Ascension Water Company
Managed through Baton Rouge Water. Use the Baton Rouge Water/Speedpay payment system and Ascension Water customer service numbers.
Phone: 225-952-7666 or 225-675-5644
ACUD #1
Ascension Consolidated Utility District No. 1 serves areas outside the City of Donaldsonville on the west bank of Ascension Parish.
Parish phone: 225-450-1200
Parish Utilities of Ascension
Formerly Peoples Water Service Company, serving inside the City of Donaldsonville according to Ascension Parish.
Phone: 225-210-3030
Sewer inquiries
Ascension Parish says sewer inquiries should be directed to National Water Infrastructure.
Phone: 225-673-3156
What to do if your Ascension Water bill is late
If your bill is already late, the safest move is to pay through an official fast method and call customer service. Mailing a check close to the disconnect date can be risky.
- Check your current bill amount and due date.
- Use the official online portal or automated phone payment line if you need faster payment.
- Call 225-952-7666 or 225-675-5644 if the account is already delinquent.
- If service has been disconnected for non-payment, the total amount due, reconnection charge, and possibly an additional deposit may be required before service is restored.
- Keep your payment confirmation until the payment is reflected on your account.
Ascension Water contact information
Ascension Water Company Customer Service
Phone: 225-952-7666 or 225-675-5644
Automated phone payment: 1-844-231-6361
After-hours water trouble: 225-926-3044
Customer service hours: Monday–Friday, 8:30 a.m.–5:00 p.m.
Drive-up window: Monday–Friday, 8:30 a.m.–4:30 p.m.
Baton Rouge Water Company office location:
8755 Goodwood Blvd.
Baton Rouge, LA 70806-7916
Mailing address:
Baton Rouge Water Company
Post Office Box 96016
Baton Rouge, LA 70896-9016
Utility payment processing:
Utility Payment Processing
P.O. Box 738317
Dallas, TX 75373-8317
Ascension Parish Utilities Office:
615 E Worthey St
Gonzales, LA 70737
Ascension Parish utilities phone: 225-450-1200
Map for Ascension Water / Baton Rouge Water office
Ascension Water Company is managed through Baton Rouge Water. For in-person office location reference, use the Baton Rouge Water office map below. If your bill belongs to ACUD #1 or Parish Utilities of Ascension, contact Ascension Parish before visiting.
Frequently asked questions
How do I pay my Ascension Water bill online?
Use the official Speedpay portal linked from Baton Rouge Water / Ascension Water payment pages. Enter your account details, review the amount and fee, submit payment, and save the confirmation number.
What is the Ascension Water phone payment number?
The 24-hour automated phone payment number is 1-844-231-6361. Have your account number ready before calling.
What is the Ascension Water customer service number?
Ascension Water customer service can be reached at 225-952-7666 or 225-675-5644.
Does Ascension Water charge a convenience fee?
Ascension Water lists a $2.95 convenience charge for online payment and automated credit card phone payment. Fees may change, so review the payment screen before submitting.
When is my Ascension Water bill due?
Ascension Water says current billings are due 20 days after billing dates. If unpaid after 20 days, the account is assessed a 5% delinquent penalty.
Can I set up autopay for Ascension Water?
Yes. Ascension Water offers Easy Pay bank draft, which automatically drafts your checking account the day before your due date.
Can I pay Ascension Water by cash?
Yes. Ascension Water lists Western Union Quick Collect as a cash payment option. Ask the location about any Western Union service fees before paying.
What number do I call for after-hours water trouble?
For water trouble before 8:30 a.m., after 5:00 p.m., weekends, or holidays, call 225-926-3044.
What if my bill says ACUD #1 or Parish Utilities of Ascension?
Use Ascension Parish’s official water page and payment links instead of Ascension Water Company’s payment system. ACUD #1 and Parish Utilities are separate from Ascension Water Company.
Who handles sewer questions in Ascension Parish?
Ascension Parish says sewer inquiries should be directed to National Water Infrastructure at 225-673-3156.
Official resources