PSL Utilities Water Payment Guide – Bill Pay Made Easy (2026)
Need to pay your Port St. Lucie utility bill without using the wrong payment page? The official provider is the City of Port St. Lucie Utility Systems Department, and customers can pay water or sewer bills online, by phone, by mail, through City Hall drop boxes, or in person.
This guide explains the official PSL Utilities payment options, how online bill pay works, what fees apply, how AutoPay helps avoid late fees, where to send payments, and who to call for billing help or water and sewer emergencies.
Quick answer: Pay your PSL Utilities water or sewer bill through the official City of Port St. Lucie Utility Billing & Accounts page, call 772-873-6400 and press 1 to make a payment, mail checks or money orders to PO Box 8987, Port St. Lucie, FL 34985, or use the City Hall drop boxes at 121 SW Port St. Lucie Blvd.
PSL Utilities water bill payment options
Most people searching for “PSL Utilities water payment,” “Port St. Lucie water bill pay,” “PSL utility bill online,” or “Port St. Lucie water bill phone number” need the official payment route first. Port St. Lucie gives customers several ways to pay, but the best option depends on timing, payment method, and whether you want AutoPay.
1) Pay online
Use the official City of Port St. Lucie Utility Billing & Accounts page to register, log in, or make an online payment without logging in.
Use when: you want fast payment, saved payment methods, invoice history, payment history, AutoPay, or pay-by-text.
2) Pay without logging in
Port St. Lucie allows customers to pay online without logging in. You need your 13-digit account number from the upper right corner of your utility bill.
Best for: quick one-time payments when you do not want to create or use a portal login.
3) Pay by phone
Call the Utility Systems number and follow the phone menu to make a payment.
Phone: 772-873-6400, then press 1.
4) Mail or drop box
Mail checks or money orders to the official PO Box, or use the City Hall drop boxes with your account information.
City Hall: 121 SW Port St. Lucie Blvd., Port St. Lucie, FL 34984.
How to pay PSL Utilities water bill online step by step
If you are paying online for the first time, start from the official City of Port St. Lucie Utility Billing & Accounts page. This helps avoid third-party payment sites and makes sure your payment connects to the correct utility account.
Open the official Utility Billing & Accounts page
Go to the City’s official Utility Billing & Accounts page here: Port St. Lucie Utility Billing & Accounts.
Choose register, login, or pay without login
Registered customers can log in to review invoice history, payment history, saved payment information, automatic payments, and pay-by-text. If you only need a one-time payment, use the pay-without-logging-in option.
Find your 13-digit account number
Your 13-digit account number is shown on your utility bill. Port St. Lucie says it appears in the upper right corner of the bill.
Select your payment method
The City lists several accepted online methods, including check, credit card, debit card, eCheck, PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay.
Review the fee before submitting
Card, PayPal, and Venmo payments carry a 2.75% fee with a $1.95 minimum. EFT/ACH eCheck payments have a separate $0.95 fee.
Save your confirmation
After paying, save the confirmation number or receipt. Keep it until the payment appears correctly in your PSL Utilities account.
Important: New customers must wait for their first bill to be generated before registering the utility account online. If you cannot locate your account, email utility@cityofpsl.com or call 772-873-6400.
PSL Utilities payment fees, AutoPay, phone menu, and drop-box timing
The table below gives you the most useful details before choosing a payment method. It is especially helpful if your due date is near, you are trying to avoid late fees, or you are not sure whether to use online payment, phone payment, mail, or drop box.
| Payment item | Official detail | What you should do |
|---|---|---|
| Online bill pay | Check, credit, debit, eCheck, PayPal, PayPal Credit, Venmo, Apple Pay and Google Pay | Use the official Utility Billing & Accounts page and review the fee before submitting. |
| Pay without logging in | 13-digit account number required | Use the account number from the upper right corner of your utility bill. |
| Card / PayPal / Venmo fee | 2.75% fee, $1.95 minimum | Compare the fee before using a card or digital wallet. |
| EFT / ACH eCheck fee | $0.95 | This may be the lower-cost online option for many customers. |
| Phone payment | 772-873-6400, press 1 | Use the phone menu to make a payment when you cannot use the online portal. |
| Water/sewer emergency | 772-873-6400, press 2 | Use this option to report water and sewer emergencies. |
| Billing specialist | 772-873-6400, press 3 | Use this option to speak with a Connection Support Specialist. |
| Drop-box timing | After 4 p.m. processed next business day | Do not use drop box after 4 p.m. if you need same-day processing. |
How PSL Utilities AutoPay works
AutoPay is one of the best options if you want to avoid forgetting your water or sewer bill. Port St. Lucie says registered customers can set up automatic payments with a checking account or credit card, and payments are automatically drafted on the bill due date.
This is useful if your bills are usually stable, if you travel often, or if you simply want fewer manual payment tasks every month.
- Open the official Utility Billing & Accounts page.
- Register or log in to your online utility account.
- Use your email address and password if you already have a registered account.
- Add your checking account or card payment method inside the portal.
- Turn on automatic payments for the utility account.
- Review the next bill and payment confirmation to make sure the draft happens correctly.
Practical advice: After setting up AutoPay, do not ignore the next bill. Confirm the payment method, draft date, and payment confirmation, especially if you changed banks, cards, or email login details recently.
Pay PSL water bill by phone, mail, drop box, or in person
If online payment is not the right option, Port St. Lucie provides phone, mail, drop-box, and City Hall options. Choose based on timing. If the bill is close to due, online or phone payment is safer than mailing a check.
Pay by phone
Phone: 772-873-6400
Press 1 to make a payment, press 2 for water/sewer emergencies, and press 3 for a Connection Support Specialist.
Pay by mail
Mail checks or money orders to:
PO Box 8987
Port St. Lucie, FL 34985
Mail early enough so the payment arrives before any deadline.
City Hall drop boxes
Location: City Hall, 121 SW Port St. Lucie Blvd.
Use check or money order with account information. Drop-box payments after 4 p.m. post the next business day.
Cash payment at City Hall
Customers can visit City Hall to make a cash payment by appointment or as a walk-in on a first-come, first-served basis.
Use this when you need to pay in cash and want direct city handling.
Where are the PSL Utilities drop boxes?
The City lists drop boxes at City Hall, 121 SW Port St. Lucie Blvd. Use a check or money order and include your account information so the payment can be applied correctly.
- Curbside drop box in the roundabout between the Police Department building and City Hall.
- Walk-up drop box near the east-side handicap parking area.
- Inside City Hall lobby during open hours.
- Payments placed after 4 p.m. are processed the next business day.
- Envelopes are available at the drop boxes.
What to do if your PSL Utilities bill is late or you need more time
If your PSL Utilities bill is already close to due, do not wait for mail or after-hours drop-box processing. Use the online payment page or phone payment option first, then contact Utility Connection Support if you need help.
- Open the official Utility Billing & Accounts page and check your balance.
- Use online payment or call 772-873-6400 and press 1 if the payment is urgent.
- If you need extra time, use the payment extension option listed by the City on its Utility Systems page.
- Call 772-873-6400 if your service has been disconnected due to nonpayment.
- Keep your payment confirmation or drop-box proof until the payment is posted.
PSL Utilities contact information
City of Port St. Lucie Utility Systems / Customer Service & Billing
Phone: 772-873-6400
Alternate City phone: 772-871-1775
Email: utility@cityofpsl.com
Customer Service & Billing hours: Monday–Friday, 8 a.m.–5 p.m.
Payment / City Hall location:
City Hall, Building A
121 SW Port St. Lucie Blvd.
Port St. Lucie, FL 34984
Mailing address for checks/money orders:
PO Box 8987
Port St. Lucie, FL 34985
Utility Engineering:
City Hall Municipal Complex – Building B
121 SW Port St. Lucie Blvd.
Port St. Lucie, FL 34984
Utility Engineering email: UtilEng@cityofpsl.com
Administration & Field Operations:
1001 SE Prineville St.
Port St. Lucie, FL 34983
Official Utility Systems page: City of Port St. Lucie Utility Systems
Map for PSL Utilities payment and drop-box location
If you want to pay at City Hall or use a drop box, use the map below for City Hall at 121 SW Port St. Lucie Blvd.
Helpful PSL Utilities resources
These official resources help with more than payment. Use them if you need account help, new service, payment extension information, utility emergencies, or general Utility Systems support.
Utility Billing & Accounts
Use this page for online payment, login, registration, AutoPay, phone payment, mail, drop boxes, account number help, and payment extension guidance.
Contact Utility Systems
Use this page for customer service hours, billing phone number, emergency instructions, Utility Engineering contact, and field operations details.
Start, stop, or transfer service
Use this if you are moving, opening a new utility account, closing service, or transferring service within Port St. Lucie.
Utility Systems Department
Use this page for the wider utility department, water and sewer service information, projects, water quality, and payment options.
Frequently asked questions
How do I pay my PSL Utilities water bill online?
Go to the official City of Port St. Lucie Utility Billing & Accounts page. You can register, log in, or pay online without logging in using your 13-digit account number from the utility bill.
What is the PSL Utilities phone number for bill payment?
Call 772-873-6400 and press 1 to make a payment.
Can I set up AutoPay for my Port St. Lucie utility bill?
Yes. Registered customers can set up automatic payments with a checking account or credit card. The City says payments are automatically drafted on the bill due date.
What do I need to pay without logging in?
You need your 13-digit account number, which is listed on the upper right corner of your Port St. Lucie utility bill.
What payment methods does PSL Utilities accept online?
The City lists online payment options including check, credit card, debit card, eCheck, PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay.
Is there a fee to pay a PSL utility bill online?
Yes. Card, PayPal, and Venmo payments have a 2.75% fee with a $1.95 minimum. EFT/ACH eCheck payments have a $0.95 fee.
Where do I mail my PSL Utilities payment?
Mail checks or money orders to PO Box 8987, Port St. Lucie, FL 34985.
Where are the PSL utility payment drop boxes?
Drop boxes are located at City Hall, 121 SW Port St. Lucie Blvd. The City lists curbside, walk-up, and inside-lobby drop-box options.
What happens if I put a payment in the drop box after 4 p.m.?
Port St. Lucie says drop-box payments made after 4 p.m. are processed the next business day.
Who do I call for water or sewer emergencies in Port St. Lucie?
Call 772-873-6400 and press 2 to report water and sewer emergencies.
Official resources