City of Carrollton GA Water Department: Bill Pay, Phone and Address
Use official City of Carrollton Utility Billing resources to pay your water, sewer and garbage bill online, register for the payment portal, use quick pay, call customer service, start or discontinue water service, report high-bill concerns, check leak guidance, find City Hall details, and avoid unofficial third-party payment pages.
If you are searching for Carrollton GA Water Department bill pay, the official billing department is the City of Carrollton Utility Billing Department. Choose your exact need below for online payment, quick pay, registration, billing phone, service start, service discontinuation, high bill/leak help, mailing/contact details, or official links.
Choose one option. The action card below updates for bill pay, quick pay, account registration, utility billing help, new/discontinued service, high bill checks and official city contacts.
💳 Pay online — use the official Carrollton Utility Billing portal
Use this for: paying your City of Carrollton water, sewer and garbage utility bill online.
Keep ready: your utility account details from the bill.
After payment: save confirmation number, date and amount.
Carrollton GA Water Department Quick Facts Before You Pay
The City of Carrollton Utility Billing Department provides billing and payment services, deposits and assistance with water, sewer and garbage services. The official utility page points customers to the city’s online payment service and customer support.
The official City page lists City Hall at 315 Bradley Street, Carrollton, GA 30117 and the main city/utility phone number as 770-830-2000. The online Utility Billing portal also lists utilitybilling@carrollton-ga.gov for billing questions.
What This Carrollton GA Water Bill Guide Covers
How to Pay City of Carrollton GA Water Bill Online
The safest online route is the official City of Carrollton Utility Billing portal through Municipal Online Services. The city’s Pay Water Bill page and Utilities page point users to the official utility payment service.
Before submitting payment, confirm the account, service address, balance and payment amount. The official portal warns customers not to click the submit button multiple times because duplicate payments may be generated.
Open the official payment portal
Go to the official City of Carrollton Utility Billing portal.
Sign in or continue with the available payment option
Returning customers can sign in. If quick pay is available, use your utility account details exactly as shown on the bill.
Confirm the account and amount
Check the account holder, service address, balance, due date and payment amount before submitting.
Submit only once
Do not press submit multiple times. The official portal warns this can generate duplicate payments.
Save confirmation
Save the confirmation number, date, amount and receipt until the payment posts to your account.
Carrollton GA Utility Bill Quick Pay
The official Utility Billing portal has a quick pay page for customers who want a faster payment path. Use quick pay only after confirming that the account number and service details match your bill.
Before using quick pay
- Keep your most recent utility bill nearby.
- Confirm the account number and service address.
- Review the balance before submitting payment.
- Click submit only once.
- Call Utility Billing if the account does not show correctly.
Carrollton GA Utility Billing Phone Number, Email and Address
For water bill questions, payment posting, deposits, high bill concerns, service start, service discontinuation, mailing address changes, e-billing, garbage service billing or account verification, contact City of Carrollton Utility Billing.
315 Bradley Street
Carrollton, GA 30117
Starting Water, Sewer and Garbage Service in Carrollton GA
The official Utilities page says the Utility Billing Department provides deposits and assistance with water, sewer and garbage services. New customers should start with the official Utilities page or call the Utility Billing office.
Before opening a new utility account
- Prepare the service address.
- Know the requested start date.
- Have account holder identification details ready.
- Ask about deposits and required documents.
- Ask whether garbage service is included or required at your address.
How to Discontinue Carrollton Water Service
The official Utility Billing portal says customers who want to discontinue water service need to provide a forwarding address and the last four digits of the account holder’s Social Security number. The city Utilities page also says account verification is required and next-day service is standard when finalizing accounts.
Call Utility Billing
Call 770-830-2000 and say you need to discontinue water service.
Verify the account
Be ready with the last four digits of the account holder’s Social Security number or federal ID on the account.
Provide final service date
Give the effective date for discontinuation.
Provide forwarding address
Give the forwarding address for the final bill or account correspondence.
Carrollton GA High Water Bill and Leak Check Tips
The official Utilities page says customers who think a bill is high should check for possible leaks. It warns that a pinhole-sized leak can waste as much as 25,000 gallons per month and cost as much as $250 per month.
If you think the utility bill is incorrect, the city says to contact the Water Billing Office at 770-830-2000 before the bill due date. Customers who do not present concerns in a timely manner may waive the right to protest charges.
Before calling about a high bill
- Compare this month’s usage with previous bills.
- Check toilets, faucets, irrigation and outside spigots.
- Use dye testing for toilet leaks if needed.
- Repair leaks and repeat the test to confirm the leak stopped.
- Call Utility Billing before the due date if you believe the bill is wrong.
Carrollton Utility Bill Senior Citizen Discount
The official Utilities page says customers age 65 and older may apply at City Hall for a senior citizen discount on utility bills. Photo identification is required.
Before applying
- Confirm the account is in the correct name.
- Bring photo identification.
- Visit City Hall at 315 Bradley Street.
- Ask whether any additional documents are needed.
- Ask when the discount will appear on the bill.
Carrollton Water Plant, Waste Water and Public Works Contacts
The City directory lists Water Plant at 770-830-2021 and Waste Water at 770-830-2017. For normal billing, payment or account questions, use Utility Billing at 770-830-2000.
The Public Works page says the department installs water and sewer utility lines, repairs water leaks and sewer backups, makes water and sewer taps and provides system maintenance.
Carrollton Water Service Line Identification Information
The City of Carrollton has an official Water Service Line Identification and Inventory page. It explains that the water leaving treatment plants is lead-free and that the city is developing a service line inventory in response to updated EPA Lead and Copper Rule requirements.
If you are researching service line material, lead service line inventory, or water line identification, use the official city service line page rather than third-party summaries.
City of Carrollton Utility Billing Address and Map
The official city pages list City Hall at 315 Bradley Street, Carrollton, GA 30117. Call 770-830-2000 before visiting if your account is urgent, past due, or you need specific billing documents.
City Hall – City of Carrollton, Georgia
315 Bradley Street, Carrollton, GA 30117. Use this address for city utility billing routing and in-person city service help.
Carrollton GA Water Bill Phone, Address and Payment Details
| Need | Official detail | Best action |
|---|---|---|
| Online utility bill payment | Carrollton Utility Billing portal | Pay online and save confirmation. |
| Quick Pay | Utility Billing Quick Pay | Use account details from bill; do not submit twice. |
| Utility Billing phone | 770-830-2000 | Call for billing, payment, account and service questions. |
| Utility Billing email | utilitybilling@carrollton-ga.gov | Use for non-urgent billing questions. |
| City Hall address | 315 Bradley Street, Carrollton, GA 30117 | Use for city utility customer service routing. |
| Mailing address | PO Box 1949, Carrollton, GA 30112 | Use for general city mail/contact when appropriate. |
| Water Plant | 770-830-2021 | Use for water plant directory routing, not routine bill pay. |
| Waste Water | 770-830-2017 | Use for wastewater directory routing, not routine bill pay. |
Official Carrollton GA Water Bill Links and Resources
Use these official resources first. They help avoid fake bill-payment pages, wrong phone numbers, outdated third-party listings and confusion with Carroll County Water Authority or other Carrollton-named utilities.
💳 Utility Billing Portal
Official Municipal Online Services payment page for City of Carrollton utility bills.
Open Bill Pay💧 Utilities Page
City page for utility billing, water, sewer, garbage, deposits and help.
Open Utilities🚰 Service Line Inventory
Official water service line identification information.
Open InventoryFAQs About Carrollton GA Water Department Bill Pay
How do I pay my City of Carrollton GA water bill online?
Use the official City of Carrollton Utility Billing portal through Municipal Online Services. You can also start from the city’s Pay Water Bill page.
What is the Carrollton GA Utility Billing phone number?
The official Utility Billing / City Hall phone number is 770-830-2000.
What is the City of Carrollton utility billing email?
The official Utility Billing portal lists utilitybilling@carrollton-ga.gov for billing questions.
Where is City Hall for Carrollton GA utilities?
City Hall is listed at 315 Bradley Street, Carrollton, GA 30117.
Can I use quick pay for my Carrollton utility bill?
Yes. The official Municipal Online Services portal has a quick pay page. Use account details from your bill and do not click submit multiple times.
How do I discontinue water service in Carrollton GA?
Call Utility Billing at 770-830-2000. Be ready with a forwarding address, effective date and account verification such as the last four digits of the account holder’s Social Security number or federal ID.
Does Carrollton GA offer a senior utility bill discount?
Yes. The official Utilities page says customers 65 and older may apply at City Hall with photo identification.
What should I do if my Carrollton water bill is high?
Check for leaks first, especially toilets and small leaks. The city warns that a pinhole-sized leak can waste up to 25,000 gallons per month. Call Utility Billing before the due date if you think the bill is wrong.
What is the Carrollton GA Water Plant phone number?
The city directory lists the Water Plant at 770-830-2021. Use Utility Billing at 770-830-2000 for normal bill payment and account questions.
Is this the official City of Carrollton GA website?
No. This is an independent informational guide. Always use the official City of Carrollton and Municipal Online Services links in this article before entering payment or account details.
Best Way to Pay Carrollton GA Water Bill in 2026
The best normal payment route is the official City of Carrollton Utility Billing portal. Use the portal carefully, save confirmation, and do not press submit multiple times.
For billing questions, water/sewer/garbage service, deposits, high bills, service discontinuation, account updates or e-billing, call 770-830-2000 or email utilitybilling@carrollton-ga.gov. For City Hall visits, use 315 Bradley Street, Carrollton, GA 30117.
Important Notice: This article is an independent informational guide and is not the City of Carrollton, Carrollton Utility Billing Department, Municipal Online Services, Tyler Technologies, or a payment processor. Payment links, phone numbers, office procedures, service rules, discounts, fees and account policies can change. Always verify urgent or official matters directly with the City of Carrollton before acting.